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Tree 2 Key Builders

General Remodeling, Basement Remodeling

About us

We want you to enjoy the construction process and we understand the importance of communication. That's how our customers know what to expect each day during the project. You have a vision and we make it happen without the stress of uncertainty. We also want to ensure you love the result. Not only will you love the finished product, you will love the fact that we finished it on time. Every WS Builders project is a success. Just visit our website and see for yourself! Additional DBAs: Vanderbuilt Homes, Tree2Key. Additional website: vanderbilthomesnc.com, tree2key.com

Business highlights

17 years of trusted experience

Services we offer

Home Building & Remodeling

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.746 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
0%
2
4%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.7
Showing 26-46 of 46 reviews

William M.
07/2016
5.0
remodeling
  + -1 more
.
Description of Work: Still underway with the finishing touches but the experience so far is top notch. Each subcontracted crew has been really outstanding and the overall work absolutely fantastic. As with all sizable projects, we have had a few bumps in the road but overall I rate them the highest for Quality of work, being on time and at or under budget. I would definitely use them again and highly recommend them to all who have a basement to complete.
Rating CategoryRating out of 5
Yes, I recommend this pro

Claire S.
05/2016
1.0
remodeling
  + -1 more
unknown
Description of Work: They talked a good game however the workers were less than experts.had I not watched every move they would have done sub standard work.I would never recommend them.
Rating CategoryRating out of 5

Response from Tree 2 Key Builders
In 2013, when we completed this project, the customer was thrilled with their newly finished spaces and agreed the work had been completed to their satisfaction. We want our customers to enjoy the experience as well as the finished product. We do not accept final payment until a customer says they are fully satisfied.

William M.
02/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: We have signed the agreements but work has not started on finishing our basement
Rating CategoryRating out of 5
Yes, I recommend this pro

Robin K.
04/2015
5.0
remodeling
  + -1 more
Beautifully. Can not state in this short paragraph how helpful, courteous and gracious the folks at WS have been. Before restoration/repair work began our washing machine was repaired. A gasket hose was not reconnected properly by appliance repair person (not WS). That resulted in another flood from 2nd floor. Gary Walks worked all day Sat. to help remedied the new damage. All work looks better than before. Advice form WS was excellent. We are very grateful for all their help.
Description of Work: Our home was flooded due to water heater pipe bursting in the attic. The 1st and 2nd floors at home required much repair and restoration. Drywall ceiling/paint on both floors/all floor ceiling replaced as re-finished/electrical work and new fixtures installed and a new window placed downstairs. New circuit breakers installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Carol T.
05/2014
5.0
remodeling
  + -1 more
WS builders have been doing a great job finishing our large renovation that went terribly wrong with a previous contractor. Our house was left open to the elements for 9 plus months on an addition that was supposed to have been finished in 6. Things were left in a horrible state (we had framing issues, plans not being followed, etc.)..lets'just say the majority of the work performed by our old GC was done incorrectly and was not passing inspections. After WS poured through the mess (which did take a few weeks)..they came up with a plan ..and started fixing all the problems (including our roof, missing structural beam, drainage, replacement of a brick wall..etc..). After they fixed all the previous problems; inspections started passing left and right..things look great now..We have been under contract with them for little over 2 months and the sheet rock went up, we are dried in, brick is up..it is starting to look great! We are going to phase 2 with them which includes all the finishes.. Being on the other side of contractor h*** with our old contractors..We are all so pleased with the quality of work and professionalism that WS builders and Garry have shown us...they have been very sensitive to our situation. I'm telling you from personal experience "What a difference a good contractor makes"!! Thank you WS Builders!! Will update you all after Phase 2 is complete with pictures:)
Description of Work: Where to start...Well, we hired WS to finish a 2- story 2300 square ft In-law addition that had been started by another remodeling company in the area. We can not say enough positive things about Garry and WS Builders. We had been in contractor h*** with our old contractor. WS Builders have been nothing but professional (what a difference a good contractor makes!!) WS has been fair, transparent with cost, and willing to work with us on cost and scheduling . The job site is left clean every-night and Garry is on site almost everyday to make sure things are getting done right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130,000

John G.
04/2014
4.0
remodeling
  + -1 more
I would have rated WS Builders an "A" but this contract ran over the quoted completion date by almost 3 months. While poor winter weather was partially a factor, as were some problems with owner-supplied materials, they got behind from the start and never really caught up, Then winter weather set in. The work of their subcontractors ranged from excellent to just OK. While their project manager was extremely pleasant and professional, we feel he may have been stretched too thin while managing several jobs.
Description of Work: WS Builders was General contractor for a 300 SF house addition that included a new master bath and sun room, plus a new deck. There was also some remodeling of the existing master bedroom suite.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80,000

Holly H.
01/2014
5.0
decks, remodeling
  + 0 more
Steve and the team do an excellent job - good communication if subs are a bit behind on other jobs. liked our options on where to pick out tile / stone. great price for the work.
Description of Work: Built a screened in porch with a built-in fireplace and then a side deck across the back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42,000

Diane S.
01/2014
5.0
remodeling, home remodeling
  + 0 more
Most sub contractors arrived on time. Disappointed that drawers in pantry not smoothed 1st time and had to make a return trip.
Description of Work: New cabinets, new countertop, new flooring, upgrade electric, new lighting, window seat installed, new paint, new organization of pantry -- New Kitchen!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$25,000

Dana C.
01/2014
5.0
garage builders, remodeling, home builders, home remodeling, basement remodeling
  + 3 more
Great. Gary and Steve did a fantastic job.
Description of Work: Total Remodel of our home: kitchen, baths, bedrooms, garage, living spaces, basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$238,000

Eric B.
01/2014
5.0
appliance repair, custom cabinets, remodeling, home remodeling
  + 2 more
Steve and Garry made remodeling as pleasant as anyone could ask for. It was a long project with so many details to take care of, and WS builders handled them all efficiently and carefully. I highly recommend WS builders.
Description of Work: Remodeled entire downstairs, including removing a wall, enlarging and replacing about 43 linear feet of windows and doors, complete remodel of kitchen including new cabinets and appliances, hard wood floors, and paint throughout remodel, remodeled powder room with new cabinet and plumbing. Also remodeled an upstairs bedroom with new, enlarged window, new hardwood floors, french doors, new paint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97,000

Sally C.
07/2013
2.0
decks
  + -1 more
Contacted WS Builders, owner was prompt in returning my call and to schedule an appt. He viewed the worksite which was demoing existing deck, rebuilding larger deck and doing a screened enclosure. He indicated that he would have an estimate to me by July 5th. When no estimate arrived, I sent Mr. Percy an email on July 9th asking when I could expect an estimate, he left me a phone msg the evening of the 9th asking me to call him back. I returned his call on the morning of the 10th and he indicated that he had gotten jobs totaling $400K and would not be able to fit my job in. He did offer a friend that he knew as a possible contact. No estimate was ever given nor did he say up front that he was very busy. I
Description of Work: initial visit to view the work site and speak with me regarding scope of work needed.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
2.0


Response from Tree 2 Key Builders
We apologize for any inconvenience we may have caused (removed member name). Unfortunately, we had several proposals out for customers to sign and received acceptance on those during this same time period. We did not want to take on another project and not be able to give it the proper attention it would require and that (removed member name) would expect. We referred (removed member name) to a quality contractor who specializes in screen porches and had the availability at the time to build a screen porch for her.

Faith B.
07/2013
1.0
home builders
  + -1 more
Salesman Promised us everything we wanted in contract .Then builder tried to take it all back . wanted change order after change order to give us what we thought we were getting to start with by our specification and contract. Example charged us over 8K for grading then did not do any then claimed our foundation exceeded height limit. Charged us 3200 more for block work. Builder never read contract or plans , we Specified siding we wanted then builder installed wrong kind and abandoned the project never to return. Cost me tens of thousands of dollars to complete home. None of the allowances for plumbing , electrical fixtures appliances etc were even close to actual cost even buying cheapest grade of stuff available. WS builders is same company as Vanderbuilt homes . Crooks and thieves, stay away, no run away from them if they approach. Most dishonest pair of hoodlums in North Carolina.
Description of Work: Hired to construct home after fire.

Rating CategoryRating out of 5
professionalism
1.0

$260,000

Response from Tree 2 Key Builders
WS Builders has had no dealings with complainant. It has entered no contract with, nor provided any proposal to complainant. WS Builders is not the same company as Vanderbuilt [sic] Homes as alleged by complainant. WS Builders was a renovations contractor operated under a separate corporate structure, but by similar personnel and with similar ownership as Vanderbilt Homes at the time Vanderbilt Homes interacted with this complainant. In an effort to offer some facts by way of response, WS Builders understands the following information: Vanderbilt Homes (not WS Builders) was engaged by complainant to construct a new home and entered a written lump sum contract in the amount of $260,775, with certain agreed upon allowances. A dispute appears to have arisen between the parties. These disputes are the subject of a pending lawsuit, and Vanderbilt Homes has indicated it would be inappropriate to respond fully to each allegation as posted given those circumstances. However, we have been informed that at the time Vanderbilt Homes ceased providing construction services, it had been paid a total of $97,269 toward the contract, and $14,173 in connection with change orders. At the time Vanderbilt Homes ceased performance of any work for this homeowner, it sought payment in connection with work it had performed to that time in the approximate amount of $38,000, which it believed was in good faith owed, despite the dispute that had arisen. Thus, approximately $163,000 of the remaining contract value was available for use by complainants as they saw fit in completing the home. Within two days of being informed by complainants of their dissatisfaction with Vanderbilt’s use of one brand of outside trim product versus another, Vanderbilt received a demand from complainant’s lawyer. Vanderbilt was unable to resolve this dispute without resort to litigation, despite its willingness to mediate the matter prior to the lawsuit filing which sought to secure only payment for that portion of the contract monies it believes are owed. WS Builders views this post as having been filed for the sole purposes of damaging WS Builders, having no basis in fact as to it. The post by complainant is grossly inaccurate and inflammatory, slanderous as to it, and of no relevance to WS Builders who is a renovation contractor with whom this complainant had no dealings.

Liz B.
04/2013
5.0
remodeling
  + -1 more
Though we weren't able to do business with the company, we were very happy with their response to our requests for information.
Description of Work: Request for quote

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DIANA G.
03/2013
5.0
remodeling
  + -1 more
Excellent finished product. Very responsive contractors.
Description of Work: Renovation/addition to current home of "a inlaw" suite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75,000

John W.
10/2012
5.0
remodeling
  + -1 more
They were great, always prompt and professional. Finished a month early and were very sensitive to our needs. Our kids miss Wayne now that they are done.
Description of Work: 2 story addition, master closet, mudroom and laundry room, custom cabinetry and hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92,000

James B.
06/2012
5.0
electrician
  + -1 more
Despite the rather small project, WS Builders were very responsive. They worked closely with us to complete the project just as we needed it. Withing time and budget.
Description of Work: Grading and paid installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,825

Colleen W.
06/2012
5.0
remodeling
  + -1 more
Excellent, Incredibly fast response from time of call to job completed. Excellent customer service. Very nice to work with.
Description of Work: We had a wall taken down in our family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Elizabeth F.
03/2012
5.0
appliance repair
  + -1 more
They arrived on time, were professional and paid attention to detail. Very accommodating. Will use again!
Description of Work: Install range hood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

MARY B.
02/2012
5.0
remodeling, home remodeling, basement remodeling
  + 1 more
WS Builders, was amazing! On time, on budget, friendly, efficient, accommodating and not intrusive. Would re-hire them for everything!!! Great quality!
Description of Work: They finished our basement and followed our architects plan perfectly. They created a music room/game room with surround sound entertainment room, bathroom and bedroom. They all look gorgeous and function perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52,000

Russell & Barbara L.
12/2011
5.0
appliance repair, custom cabinets, home remodeling
  + 1 more
All work was done in a timely and on schedule manners, workmen were tidy, friendly and can deal.
Description of Work: Contracted the installation of new kitchen cabinets, installation of new appliances, cleanup & touch up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Steve S.
05/2011
5.0
remodeling
  + -1 more
Throughout the entire process they were extremely professional. They did what they said they would do, and they did it when they said they would do it. More often they went far above what would be reasonably expected. It is obvious that ethics and doing the right thing are the foundation for their business. I would not hesitate one moment to recommend them, and we still have a few things we want to do down the road. When the time comes we will not consider using anyone else.
Description of Work: WS Builders did a complete remodel and addition to our home. This included everything from putting us with an architect to finish. In many ways this was probably a more difficult a project than a new build. It included adding to and finishing a daylight basement, new master bedroom and master bath, new roof (took off old dormers and built new), all new windows, replaced all masonite siding with Hardiplank, new carpet, new hardwood floors, refinish existing hardwood floors, new crown molding, new stone front porch, moving walls, and I could keep going.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160,000
    • 1
    • 2(current)

Contact information

1204 Village Market Pl # 305, Morrisville, NC 27560

https://tree2key.com

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured

Licensed*

Trade License Number
73354
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
01/01/1900
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Basement Remodeling

FAQ

Tree 2 Key Builders is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 4:00 PM

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Tree 2 Key Builders accepts the following forms of payment: Check
Yes, Tree 2 Key Builders offers free project estimates.
No, Tree 2 Key Builders does not offer eco-friendly accreditations.
No, Tree 2 Key Builders does not offer a senior discount.
No, Tree 2 Key Builders does not offer emergency services.
Yes, Tree 2 Key Builders offers warranties.
Tree 2 Key Builders offers the following services: Home Building & Remodeling

Contact information

1204 Village Market Pl # 305, Morrisville, NC 27560

https://tree2key.com

Service hours

Sunday:
12:00 PM - 4:00 PM
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM