A Step Above Handyman Services LLC

Roofing, Handyman Services, Gutter Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.6241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
4%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 51-75 of 241 reviews

Tresa J.
04/2024
1.0
contractors
  + -1 more
Had him install our floor, we have places where it’s falling apart and buckling we paid 16,000.00 for a vinyl floor we thought was engineered wood. Highly disappointed and taking him to court We found him on Angie’s list but I don’t think he claimed the job on this site with Angie
Description of Work: New floor to replace old one

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$16,000

Response from A Step Above Handyman Services LLC
I am sorry that you feel that I am doing you wrong I have many times expressed to you that I am more then willing to fix the flooring that is messed up the flooring was not put in wrong it is a problem with the manufacturer and I have tried to fix it but you know want to totally different type of flooring from what you have originally picked there is six spot in the flooring that is messed up and I will replace that I even said I would redo one whole room in your home that only six pieces are messed up but I am sorry you choose that flooring and I have tried to fix the messed up spots and still will if you would allow us to

Robert A.
04/2024
5.0
handyman service, decks
  + 0 more
Good value, efficient, timely. Came out as they said, consistent work on time and under budget.
Description of Work: Deck construction

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Curtis B.
04/2024
5.0
remodeling, roofing, decks
  + 1 more
I called Mr. Howard and for the jump very respectful well spoken. Immediately knew they was right for the job by the knowledge he had when it came to doing the deck porch and roof. His workers where kind and well mannered and actually cleaned behind themselves. I don't think I had any complaints to even complain about when the job was finished. Great company great workers great experience. I already have another remodel planned and I will definitely be giving A Step Above and Mr. Howard another call.
Description of Work: built a deck with a covered roof and screened in porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

janet P.
04/2024
5.0
handyman service, siding
  + 0 more
Service was very quick and efficient, someone was at my house within minutes after my call. A piece of siding had blown off of my house during a storm and I needed it reattached ASAP. The repairman was pleasant and polite. Cost was reasonable. My interactions with Matthew Howard Sr were professional and courteous. I plan to hire him for all of my future handyman needs.
Description of Work: siding repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Melita M.
03/2024
5.0
electrician, handyman service, plumbing
  + 1 more
Step above staff were very helpful and professional. Will definitely call them for other jobs I need done.
Description of Work: Handyman Services, Plumbing, Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from A Step Above Handyman Services LLC
Thank you so much

Brian H.
03/2024
5.0
handyman service, plumbing, drain pipe
  + 1 more
Outstanding service and quick service! Will be hiring again!
Description of Work: Replace plumbing under kitchen sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Genna G.
03/2024
5.0
remodeling, flooring contractor, hardwood floor, home remodeling, interior painters
  + 3 more
Very professional. Communicated everything along the way. I even wanted to add some changes and Matt Sr. made it happen without flaw or issue. Very pleased with the work done. Look forward to hiring them again on my next projects.
Description of Work: bathroom remodel and LVP flooring throughout the home
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah H.
02/2024
5.0
handyman service, gutter repair
  + 0 more
A Step Above is truly a step above. They are amazing! The work got done quickly and professionally! They were also amazing with my animals! All 4 guys met with my dogs, putting them at ease. I'm already planning my next project with them!
Description of Work: Tore down brick wall framed up porch roof repair Matthew

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from A Step Above Handyman Services LLC
Thank you so much for having us out there. Can’t wait to see you and the dogs and the family again.

Terri G.
02/2024
5.0
handyman service
  + -1 more
Although backordered tile was an issue, the job was completed satisfactorily. Mr. Howard was great to follow up and check on the progress of the project. He was very concerned about cleaning the areas worked on and pleasant to deal with.
Description of Work: tile flooring in two bathrooms i stall two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from A Step Above Handyman Services LLC
Thank you so much. It was a pleasure meeting you if you ever need anything again, feel free to reach out and we will take care of you.

Danny P.
02/2024
5.0
handyman service
  + -1 more
Everything went very well. Guys were very courteous and the work was completed to my satisfaction
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A Step Above Handyman Services LLC
Thank you so much we hope to here from you in the future when you need your other projects taken care of

Bunny B.
01/2024
5.0
handyman service
  + -1 more
I needed someone to replace my leaking bathroom faucet. They were so nice and actually squeezed me in over his lunch the same day. They even got my husband's wedding ring out of the trap for us. Very professional and friendly. Did a great job. I will definitely hire again
Description of Work: plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A Step Above Handyman Services LLC
Thank you so much and we are glad we could retrieve your husband wedding ring for you

Scott S.
01/2024
5.0
remodeling
  + -1 more
Great. The contractor contacted me right away. He came out to estimate the job and to see what needed to be done and started on Monday and completed by the following Tuesday
Description of Work: General Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,100

Scott S.
01/2024
5.0
remodeling, decks, gutter repair, handyman service
  + 2 more
They were up front about what we were facing and performed exactly what they agreed to repair. We really loved the siding that was installed after replacing all facia boards and soffit. They also fixed my front porch and covered it with siding and put up new guttering and new posts on the front porch. The whole job looks really good!
Description of Work: Soffit and facial new gutters, crawlspace under limit mold removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,200

Response from A Step Above Handyman Services LLC
Thank you so much for trusting us to provide you with our services we can’t wait to hear from you again

Gina R.
01/2024
5.0
handyman service, decks
  + 0 more
Did an excellent job. Very professional. Yes, will hire them again for future projects.
Description of Work: Built post at end of driveway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A Step Above Handyman Services LLC
Thank you so much

Roland C.
12/2023
4.0
handyman service
  + -1 more
Soffit replaced, looks great. Gutters replaced. Works and looks good.
Description of Work: facia repair, siding, repair, soffit replaced new gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Megan J.
11/2023
5.0
roofing, home remodeling
  + 0 more
Matt Howard Sr and his employees were very professional and efficient! They completed my jobs as promised! I highly recommend them!
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

rozalynd M.
10/2023
5.0
home remodeling
  + -1 more
Great, fair pricing, work performed in a timely manner. Professional would hire again.
Description of Work: Full bathroom remodeling
Rating CategoryRating out of 5
Yes, I recommend this pro

Homeowner Gary S.
09/2023
5.0
roofing
  + -1 more
Arrived on time, went to the base of the chimney and identified hole on flashing in less than 10 minutes. Spent about 45 minutes making repairs. Opened small hole in second floor drywall next to chimney chase and identified water stain. Will leave open for a few weeks to test repair. Owner called to check on progress before carpenter left. He swept up in the room before leaving. I would not hesitate to use this service again.
Description of Work: Roofing water leak
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much please call me as soon as you would line us back there to fix the ceiling

Home owner, Miss Stephens S.
08/2023
5.0
gutter cleaning, handyman service
  + 0 more
They came early and got the job done. It’s been raining most of the day after they came. So far the water is traveling through the downspouts properly. We started talking about other work I’d like to have done and didn’t get to ask about a piece of downspout that’s too short. I’ll call. I’m happy as a bug in a rug! Thanks to all!
Description of Work: Handymen, gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Homeowner, Joe And Teresa Belcher B.
08/2023
5.0
decks, gutter cleaning, gutter repair, siding, pressure washing, ceiling fans, house painters, interior painters
  + 6 more
Was well pleased with the work they did and was shocked of how clean the cutters came. His employees were all very nice and worked really hard. Randy was here between 7 and 7:30 every morning and really worked the whole time he was here. We will have them do more work for us in the future. Thanks Mr. Howard for coming out and giving us an estimate. We had the estimate and work done in about a week.
Description of Work: Painting - Interior, Replaced steps on back deck,installed new hand rails on steps, replaced all fascia metal around exterior of home, pressure washed and soft brushed soffit and gutters, replaced light in kitchen and painted kitchen and dining room ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you for allowing our company to take care of your beautiful home

Jean P.
07/2023
5.0
handyman service, doors
  + 0 more
The professionals were timely, nice, reasonably priced and did great work . The job was done to my liking and I would rehire if needed in the future.
Description of Work: My storm door was broken off the hinges and had to be repaired and hung
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much it was our pleasure to help you out

Carol P.
07/2023
5.0
decks, handyman service, remodeling, deck cleaning, woodworking
  + 3 more
Everything was done very well. I am completely satisfied.
Description of Work: Handyman Services, Remodeling - Repairs General

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from A Step Above Handyman Services LLC
Thank you for putting your trust in our team to handle all you home handyman needs

Christopher S.
06/2023
5.0
flooring contractor, hardwood floor, remodeling, foundation repair
  + 2 more
Everything went great. Mr. Howard and his crew did an incredible job. If I could give more than 5 stars I would. What was supposed to take 5 days only took Mr. Howard’s crew two days. The job became 3 times bigger than originally anticipated and A Step Above rose to the occasion. Mr. Howard delivered on all levels and most importantly went above and beyond in all aspects. His crew was very professional throughout the project. I HIGHLY recommend A Step Above Handyman Services for ANY and ALL home repairs you may need now or in the future. Do not hesitate to hire because you will not be disappointed.
Description of Work: tore out living room floor, replaced seal place, all joists, installed new floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from A Step Above Handyman Services LLC
Thank you for trusting us to tackle your home project and taking great care of your family thank you so much once again

Diane J.
06/2023
5.0
gutter cleaning, handyman service, remodeling, roofing, pressure washing
  + 3 more
Work was completed in a timely manner. Workers were knowledgeable and work was done to a high level. Prices were reasonable. Very pleased with the job.
Description of Work: Handyman Services, Roofing,Remodeling - General

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rick R.
05/2023
5.0
handyman service, plumbing
  + 0 more
Needed a new bathroom vanity installed. They picked it up and installed it. It went very well. I am very pleased with the work. Highly recommend them. Showed up when expected, performed the work professionally and charged what they estimated. Would definitely use in the future.
Description of Work: Plumbing, Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much, sir, for having us it was a great pleasure meeting you and your dog

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Gutter Cleaning,
General Remodeling,
Gutters,
Decks and Porches,
Kitchen and Bath Remodeling,
Chimney Repair,
Plumbing,
Doors,
Interior Painting,
Siding

FAQ

A Step Above Handyman Services LLC is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM