A Step Above Handyman Services LLC

Roofing, Handyman Services, Gutter Cleaning,

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.5218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
5%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 51-75 of 218 reviews

Homeowner, Joe And Teresa Belcher B.
08/2023
5.0
decks, gutter cleaning, gutter repair, siding, pressure washing, ceiling fans, house painters, interior painters
  + 6 more
Was well pleased with the work they did and was shocked of how clean the cutters came. His employees were all very nice and worked really hard. Randy was here between 7 and 7:30 every morning and really worked the whole time he was here. We will have them do more work for us in the future. Thanks Mr. Howard for coming out and giving us an estimate. We had the estimate and work done in about a week.
Description of Work: Painting - Interior, Replaced steps on back deck,installed new hand rails on steps, replaced all fascia metal around exterior of home, pressure washed and soft brushed soffit and gutters, replaced light in kitchen and painted kitchen and dining room ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you for allowing our company to take care of your beautiful home

Jean P.
07/2023
5.0
handyman service, doors
  + 0 more
The professionals were timely, nice, reasonably priced and did great work . The job was done to my liking and I would rehire if needed in the future.
Description of Work: My storm door was broken off the hinges and had to be repaired and hung
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much it was our pleasure to help you out

Carol P.
07/2023
5.0
decks, handyman service, remodeling, deck cleaning, woodworking
  + 3 more
Everything was done very well. I am completely satisfied.
Description of Work: Handyman Services, Remodeling - Repairs General

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from A Step Above Handyman Services LLC
Thank you for putting your trust in our team to handle all you home handyman needs

Christopher S.
06/2023
5.0
flooring contractor, hardwood floor, remodeling, foundation repair
  + 2 more
Everything went great. Mr. Howard and his crew did an incredible job. If I could give more than 5 stars I would. What was supposed to take 5 days only took Mr. Howard’s crew two days. The job became 3 times bigger than originally anticipated and A Step Above rose to the occasion. Mr. Howard delivered on all levels and most importantly went above and beyond in all aspects. His crew was very professional throughout the project. I HIGHLY recommend A Step Above Handyman Services for ANY and ALL home repairs you may need now or in the future. Do not hesitate to hire because you will not be disappointed.
Description of Work: tore out living room floor, replaced seal place, all joists, installed new floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from A Step Above Handyman Services LLC
Thank you for trusting us to tackle your home project and taking great care of your family thank you so much once again

Diane J.
06/2023
5.0
gutter cleaning, handyman service, remodeling, roofing, pressure washing
  + 3 more
Work was completed in a timely manner. Workers were knowledgeable and work was done to a high level. Prices were reasonable. Very pleased with the job.
Description of Work: Handyman Services, Roofing,Remodeling - General

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rick R.
05/2023
5.0
handyman service, plumbing
  + 0 more
Needed a new bathroom vanity installed. They picked it up and installed it. It went very well. I am very pleased with the work. Highly recommend them. Showed up when expected, performed the work professionally and charged what they estimated. Would definitely use in the future.
Description of Work: Plumbing, Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much, sir, for having us it was a great pleasure meeting you and your dog

sandy S.
05/2023
5.0
handyman service
  + -1 more
Very pleased with the quality of the work and their promptness.
Description of Work: Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas J.
05/2023
5.0
handyman service, roofing
  + 0 more
Phillip did excellent work replacing a piece of fascia board on a dormer. The roof has a very steep pitch making balance precarious.
Description of Work: Handyman Services, Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us help you out

Diane W.
05/2023
5.0
handyman service
  + -1 more
They checked the downspouts for clogs and found none. They went on to check the drains and removed water and other debris. They didn't want to charge me but I insisted on paying a nominal amount for their time. I would definitely call on them again for any future work.
Description of Work: Handymen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from A Step Above Handyman Services LLC
Thank you so much it was a great pleasure to meet the both of you

Paul A.
05/2023
5.0
gutter cleaning, handyman service
  + 0 more
Excellent. On time and completed the project efficiently and thoroughly. I definitely would recommend!
Description of Work: Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Susan B.
05/2023
5.0
handyman service
  + -1 more
It went extremely well, I would recommend this service to anyone that wants a good, reliable, above and beyond service. They were awesome. Arrived on time did everything I had listed and then some. Nice, courteous, I just can’t say enough about this wonderful team.
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from A Step Above Handyman Services LLC
Thank you so much it was a pleasure to meet you and your sister and all the dogs call us anytime if you need us

kirby W.
05/2023
5.0
handyman service, remodeling
  + 0 more
Great, very professional! Got the work done within reasonable timing. Would definitely call again when needed.
Description of Work: handy man services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
03/2023
4.0
handyman service, screen repair
  + 0 more
Their quote came in a bit high but agreed to match the price of another quote. We supplied all the screening and spline. The workers did a great job after I had to instruct them on how to install the screen since they were unfamiliar with the framing system. The screening was installed correctly and straight. The job was well done. Pricing reasonable.
Description of Work: Replace the screening in a porch.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tim C.
03/2023
5.0
handyman service
  + -1 more
Mr Howard sent one of his guys out the next day after my request to have aluminum capping around garage replaced. He did a very good job in a timely manner. The guy was nice and professional
Description of Work: flashing around garage door
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Terry C.
03/2023
5.0
remodeling, home remodeling
  + 0 more
Great!!! I had a wonderful experience with Howard & Sons. Matt and his crew turned this demolition nightmare I was in for the last 4 years into a home I am happy to live in. I have followed Matt and his crew for the last few years, and I new when I was ready to have work done Howard &Sons were who I was calling. I highly recommend Matt and his crew, professional, in time reliable,honest and is always willing to work with the customer. His company will never compromise there standards of quality. I feel the need to personally thank ,Matt,Matt, Phidel,Phil and John. Thanks for the hard & beautiful work,you all did. I'll definitely have you back as needed. 🙂👍👍👍
Description of Work: bathroom remodel criwn momding and floors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you for your Choosing us to complete your home needs

Homeowner Connie P.
03/2023
5.0
gutter cleaning, remodeling, home remodeling
  + 1 more
There were some delays due to weather, but Matthew Sr was great with keeping me up to date on scheduling. The project was finished faster than expected and minor oversights were quickly addressed.
Description of Work: screened in porch , added stairs, put down 4 new floors and minor plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
It was a great pleasure working on your home we all can’t wait to do your fence and once again thank you for the amazing cheese cake

Tabatha P.
03/2023
5.0
handyman service
  + -1 more
Everything went well. They were on time, courteous, and did what was contracted. Thank you!
Description of Work: Handyman Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim B.
03/2023
5.0
screen repair
  + -1 more
Excellent job screening two decks for me. Creative design and quality work!
Description of Work: Screened in 2 decks and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us enjoy your screen porch’s

K F.
03/2023
5.0
handyman service, remodeling
  + 0 more
They did an awesome job and was very helpful with all the question I needed answered. Thank you again!!!
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you for trusting us with your handyman needs

Theresa B.
03/2023
5.0
remodeling
  + -1 more
Howard@son is are definetly experts.The company is so poliye,caring,@gets the work done.i could.not.ask for a better company.very very outstanding group Howard crew is very lovely people prices are very very reasonable
Description of Work: Remodeling -floors General

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelsey T.
03/2023
1.0
handyman service
  + -1 more
*IMPORTANT READ* I generally do not post reviews for companies unless the experience was so negative that I feel as it is unethical not to warn other potential clients. Here is my experience with Howard & Sons - also known as RENO-READY. I hired this company back in November to finish installing flooring throughout my home. They came during a holiday weekend and got the job done. The workmanship was not the greatest but it was a rush job so I let it go. I later decided to give them another chance when doing a remodel in December/January. The guys came out, quoted the job, started the rip out and then stated that they underbid the job and it was going to be more than expected. Although I was upset, I agreed because my house was in shambles and I just wanted it done. Along the way, they kept finding more and more issues that "Had to be fixed". My initial project of $10,000 budget ended up being almost $35,000 by the time they were done. I paid them in full and was told I would get a receipt emailed to me with my warranty information - I have asked repeatedly for it and they continue to not provide it. This house went on the market and the warranty is part of the sale of the home (5-year roof warranty). I had them install new tile showers in both bathrooms - both of which developed cracks in the grout before the first week. They installed the shower tiles incorrectly so they do not sit level/flush and the bar codes are visible. The master shower pan was not angled properly so the water just piled up in the corner - I had to get them to come out and fix that. The flooring has several weak spots, the transition strips were not installed properly, the light fixture was placed upside down, the bathroom mirror is 12" lower than it should be, the kitchen sink was leaking due to not being installed properly. Effectively speaking - everything this company did for me was done with the worst workmanship I have ever witnessed. Although, I like the crew and speaking to them you would believe that they are experienced - I DO NOT recommend you hire them for any work you need done. Even the owners stated that the work they did here was "rookie quality" and that he "doesn't expect to hear from me again for my upcoming projects". The main owner, Matt Howard, was my main point of contact until there were issues. At that point, he was reluctant to talk to me and pushed me off on his son. The two of them blamed all of the issues on their cousin who owns Reno-Ready. Matt Sr stated that he believes the reason I have all the issues I do is because his business partner "sabotaged him" and purposefully caused issues at my home to cost the company more money in repairs. As a sign of good faith, after splitting ways with Reno-Ready, Matthew Jr did come out and attempt to correct the issues I had. I allowed him to fix certain things, however since the house is already under contract, I do not trust them enough to go through all the repairs. As a business owner, I am reluctant to leave a negative review on another business. However, as a consumer, I feel as though it is necessary to warn others of the potentially costly repairs that come from hiring a company with such low grade workmanship. If you are looking for poor quality at a decent price - this is your company. If you are looking for good quality, search elsewhere.
Description of Work: New bathrooms flooring installed new pipes new vanities roof inspection

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35,000

Phillip V.
02/2023
5.0
remodeling
  + -1 more
They did such a great job on our roof that we called them back when we needed more work done. Quick and efficient which is a breath of fresh air. Professional and friendly. Highly recommended.
Description of Work: Fixed the roof, gutters, and replaced a living room window from storm damage, built a new shed to replace our old one was damaged from the storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Susan H.
02/2023
5.0
roofing
  + -1 more
I was shown the before & after pictures of their work and I was very impressed. It took them about an hour to complete the work. The workers were very friendly and explained what they. I plan on hiring them again in the future!
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much it was a pleasure to meet you

Manny M.
02/2023
5.0
remodeling
  + -1 more
I had them do some work for me at my house they did a good job and at a good price
Description of Work: Remodeling - General
Rating CategoryRating out of 5
Yes, I recommend this pro

Starr B.
02/2023
5.0
remodeling
  + -1 more
These guys are amazing. They are very knowledgeable about what they are doing. They got the work done quickly. They are a great asset to our community. They have hearts and are good at what they do . Very well mannered polite and just all around good people
Description of Work: Remodeling - General
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Gutter Cleaning,
General Remodeling,
Gutters,
Kitchen and Bath Remodeling,
Decks and Porches,
Chimney Repair,
Plumbing,
Interior Painting,
Siding,
Doors

FAQ

A Step Above Handyman Services LLC is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM