A Step Above Handyman Services LLC

Roofing, Handyman Services, Gutter Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

24 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.6239 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
4%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-25 of 239 reviews

Mac P.
03/2025
5.0
handyman service
  + -1 more
They responded quickly and promptly took care of rehanging the window shutter.
Description of Work: Handyman Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so very much

craig S.
03/2025
5.0
electrician, remodeling, contractors, decks, flooring contractor, picture framing, garage builders
  + 5 more
These guys are the best! I can’t even begin to thank them enough. Would give 10 stars if I could!!
Description of Work: reinforce upper deck, electrical work built a season, enclosed deck
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Mary Lou S.
02/2025
5.0
handyman service
  + -1 more
These guys are fantastic. I called about a few small jobs I needed done. They answered right away. (NO LEAVING A MESSAGE). They quoted a price for the jobs, were out the same day and done in a couple hours. Cleaned up after themselves. They are on my go to list no more hunting for a dependable handyman
Description of Work: Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Lori K.
02/2025
5.0
handyman service
  + -1 more
Great!! Very professional and prompt. Would definitely recommend to anyone.
Description of Work: installing handicap, shower bars, sheet rock repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Megan A.
02/2025
5.0
handyman service, remodeling
  + 0 more
Matt and Steve done an amazing job . They showed up upon agreed time line and completed the jobs/jobs within the same time line. Definitely will hire again and will refer out to others as well.
Description of Work: deck and kitchen cabinets and Lvp flooring

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Stephen S.
02/2025
5.0
remodeling, drywall
  + 0 more
Amazing service! Would hire again for anything remodeling related.
Description of Work: Remodeling - General

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth R.
02/2025
5.0
handyman service, remodeling
  + 0 more
These guys are awesome no mistakes in hiring them if something doesn't suit to your standard they will fix whatever you are not comfortable with again great guys very respectful
Description of Work: Handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much. It was a pleasure meeting you.

sam W.
02/2025
1.0
handyman service
  + -1 more
Where to start, This company should be ashamed of the work they do. There was no attention to detail with anything, everything was very poorly done. The owner seemed to hire any riff raff off the streets, and any family that wouldn't work a regular job and was just looking to make a quick buck, he would bring in with no experience. I had several projects and all of them were half assed. The company was paid in full and they were supposed to come back and correct things but never heard from them again. Walked into the house one day to check on progress and it smelled like pot where they had been smoking it. I personally bought some linoleum for a bathroom. there was quite a bit of it left over and they just helped themselves to it and stole it. This company doesn't know what their doing and are nothing more than carpet baggers ripping people off. Don't believe me, hire them and see for yourself
Description of Work: Guttering, flooring, dry wall, decking, debris removal

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$31,500

Response from A Step Above Handyman Services LLC
I am so sorry you were displeased number one regarding your clean out. I have all the pictures. We did a great job cleaning all your stuff out of that house. Regarding your bathroom floor with your linoleum you bought a couple feet over the size of your bathroom. You told me to get rid of all the garbage we did that was garbage regarding your poop smell that is you’re doing not wanting the pipes fixed correctly. You did not pay me to change out the insulation you want to sell the house and quickly fix the house and if you were so unhappy with the job, why did you take 2 1/2 weeks after the job was complete to pay me my final payment one I believe you’re upset that you didn’t get to sell your house for what you thought it was worth and you’re trying to blame others I am sorry once again you’re unsatisfied we cleaned up everything and then some more and the job is done last year several months into last year. Why are you taking so long to complain once again? I believe you didn’t sell that house for a half $1 million you want to sell it for when you were doing nothing really to it. You knew the showers were leaking. You didn’t want them addressed. You knew the toilets were leaking. You didn’t want them addressed either, but I have you on recording while I was there very pleased with the work that was done how fast we were there taking care of your front deck everything else that we did.

John J.
02/2025
5.0
handyman service, remodeling, decks
  + 1 more
This is how all contractors should run their business. Quickly determined what they could do with our old deck with great examples, explained how they would bring it up to code and complete the deck short time, on budget! Highly recommend! John
Description of Work: deck
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us take care of your home remodeling needs

Kara B.
01/2025
5.0
handyman service
  + -1 more
The shower door and garbage disposal were amazing! The installation was perfect—10/10 for the quality and attention to detail
Description of Work: Had a shower door installed in garbage disposal installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Pam T.
01/2025
5.0
handyman service, contractors, decks, picture framing, insulation
  + 3 more
Matt and Steven went above and beyond to make sure that everything was done correctly and safely. I would highly recommend them. My husband himself would recommend them and that is saying a lot. The quality for the price was spot on.
Description of Work: Deck repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Homeowner James Dorothy D.
12/2024
5.0
handyman service, plumbing, remodeling
  + 1 more
I can’t express how grateful my family and I are for Matt and his company. Hurricane Helene caused catastrophic damage to our house and property. The storm caused the back side of our house to almost wash away and flooded our entire down stairs finished basement. We called Matt and his company and they were out within a day to look at the damage. He gave us an extremely fair quote. The following day before we even cut him a check. He had his crew out at our property and the back side of our house up on jacks. The communication was outstanding!! They were able to get the back side of my house Jacked back up and back on properly placed posts. They also were able to help replace and redo my finished basement and some damaged plumbing . We had been wanting to add an extra room for one of our boys for a while and didn’t have the know how or financial means. Matt went ahead and built us the extra bedroom, and only charged us building supply costs.. The bedroom came out beautiful and was better than we could have ever expected . During this time FEMA and insurance were and have been of very little financial help. This project almost completely came out of my own pocket. They did the work as asked and then went a step above to do the work before, I was able to completely pay them. They never hounded us for money and were completely sympathetic and understanding to our situation. I wish every company had an owner like Matt. Outstanding work, extremely fairly priced, and most of all he was extremely empathetic and didn’t seem to care about his bottom line. He only truly seemed to care about our situation and that we were happy with what work he had done for us. I can’t brag enough or be thankful enough for Matt, his company, and the quality of work that they did.
Description of Work: built a bedroom in there basement raised there deck and also leveled the inclosed back porch and plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
I want to thank you so much for all the nice words and thanking our company for what we did for you. We are happy that we were able to help you and so sorry that the hurricane took a toll on your family, but I’m glad we were there to help.

Julie D.
12/2024
5.0
handyman service
  + -1 more
Wonderful. Scheduled quickly. Called ahead. Arrived on time. Completed quicky
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lillian S.
12/2024
5.0
handyman service
  + -1 more
Great, very nice and professional Work done to prefection!
Description of Work: Replace back door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from A Step Above Handyman Services LLC
Thank you so much

Lisa T.
12/2024
5.0
handyman service, roofing
  + 0 more
Great; they always show me their work and we have never had an issue.
Description of Work: Took down two chimneys off her roof, repaired wood and dig shingle repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert L.
11/2024
5.0
handyman service, roofing, drywall, insulation, foundation repair
  + 3 more
Everything went well and the work was done really fast and was done properly. Everything that they did looks great and I am very happy with the final results. They were extremely courteous and wanted to make sure that everything was in perfect condition. They would be my first choice to have back for anything else I would consider to do.
Description of Work: we did multiple jobs for him, redid his underpinning on his trailer roof repair bathroom ceiling repair insulation under home
Rating CategoryRating out of 5
Yes, I recommend this pro

Homeowner BOLICK C.
11/2024
4.0
handyman service, gutter cleaning, gutter repair, lawn service, drain pipe
  + 3 more
Work was done with good, as expected quality. Would have further work done in the future without question.
Description of Work: gutter work drain work

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Lisa T.
11/2024
5.0
handyman service, decks, doors, foundation repair
  + 2 more
A Step Above definitely went above and beyond to help us remodel our deck and reframe our doorway after the hurricane. They helped us work through a problem with the corner of our kitchen that was discovered during the remodel. The deck looks fantastic and we're happy to have a working door again. They were friendly, listened to our concerns, offered alternatives (especially in the cost area), did what they said they were going to do, efficient in their work, and tidy. We would not hesitate to contact them again for any future work. Thank you A Step Above.
Description of Work: Installed a new entry door tore down existing deck, built a brand new double deck lifted her house on one corner and put in a new band seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for choosing us and be more than happy to always help you out again it was great meeting you and your family. Good luck with the new grandbaby on the way.

Elaine C.
10/2024
5.0
handyman service, roofing
  + 0 more
A Step Above and workmen were great start to finish! They showed up when promised and completed the job in a timely manner….to great my great satisfaction. Also, I feel their cost was reasonable and fair.
Description of Work: roof repair and siding repair and clean up after hurricane new gutter installed
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen C.
10/2024
5.0
roofing
  + -1 more
They did great work! They were able to come out the day after we contacted them and completed the project that day. They were professional and efficient. They gave honest feedback about other concerns we have about the house. We will definitely use their services again for future needs.
Description of Work: Roof and chimney repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much. It was a great pleasure meeting you.

Wendy M.
10/2024
5.0
handyman service, flooring contractor
  + 0 more
He got to the onsite quick and repaired the flooring that was coming up
Description of Work: Fixed her LVP flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret P.
10/2024
5.0
handyman service, plumbing, remodeling, home remodeling
  + 2 more
I am very pleased with the work Matthew and his crew did at my home. Over the course of just a few days, they installed a new toilet and fixed the subfloor in my bathroom, tore down a large deck and above ground swimming pool, and replaced all the facia board and reinstalled the gutters around my house. Matthew and his crew were very professional and took pride in their work. When they finished, they cleaned up and left things as they found them. I thank them for their services and will not hesitate to call them with future projects.
Description of Work: Tore down our deck, pool, cleanup, gutter cleaning facia repair, fixed bathroom toilet, fixed subfloor, tore down humongous deck, tore down and removed pool. fixed facia boards reinstalled gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you very much. It was a pleasure working for you.

Albert M.
09/2024
5.0
handyman service, remodeling
  + 0 more
Job went well. Only delay in. Getting job done was waiting for materials to be delivered from Lowe's. Communication was good also. They did a great job in cleaning up after themselves and house looks same as it did prior to job being started.
Description of Work: Took down living room ceiling and ceiling fan installed new drop ceiling, ceiling and ceiling fan
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us come out there and take care of your problem if you ever need us for anything please don’t hesitate to call

Misty N.
09/2024
5.0
handyman service, remodeling, flooring contractor, insulation
  + 2 more
A Step Above Handyman Services went Above and beyond to make sure we were 100% satisfied with all the work done. They ran into a lot of extra work as well and Matt was always sure to explain anything and everything needed to complete the job and have the best outcome. Communication was great we always knew when to expect them here and knew when they would be back the next day. His crew worked very hard countless hours and they worked professionally (which don't normally happen with construction guys) We are absolutely in love with our new floors and the new look throughout our home. Would definitely recommend for any home improvement needs one may have. We do plan on using them in the future for some deck rebuilding and anything else that may arise.
Description of Work: Tore out her old carpets installed a self-leveling cement needed install 1200 ft.² of LVP flooring, new baseboards, bathroom door paneling on five walls in her home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from A Step Above Handyman Services LLC
Thank you so much for having us come out there your place looks amazing and it was a great pleasure. Meeting you your family, and the family pig

Elaine G.
08/2024
5.0
handyman service
  + -1 more
They hung 3 massive mirrors. Did a great job. Were capable, prompt, hard-working, and very nice. Highly recommend!
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Gutter Cleaning,
General Remodeling,
Gutters,
Decks and Porches,
Kitchen and Bath Remodeling,
Chimney Repair,
Plumbing,
Doors,
Interior Painting,
Siding

FAQ

A Step Above Handyman Services LLC is currently rated 4.6 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM