A Step Above Handyman Services LLC

Roofing, Handyman Services, Gutter Cleaning,

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.5218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
5%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 26-50 of 218 reviews

Juan C R.
05/2024
5.0
handyman service
  + -1 more
I was looking for someone to do some small projects after buying a small cabin. I live in Florida and used Angi to find a handyman that can do the projects in a short period of time. I called A Step Above Handyman and spoke to Howard. I told him what I was looking for and the next day he and his team looked at the cabin gave me quote and started working that same day.
Description of Work: I started needing the new soffit and facia installed, then relocated the front door to another location of the cabin, level and install new Vinyl flooring and remove and replace new deck boards. They have done such a good job, I am having them paint the cabin as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us do your projects and look forward to doing more work for you in the future

Alison T.
05/2024
5.0
handyman service, gutter cleaning
  + 0 more
They always come either the day I call or within a few days. Always do a great job & are very neat. They have been doing my gutter cleaning for several years. Highly Recommend!
Description of Work: gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

john N.
04/2024
5.0
handyman service, gutter cleaning
  + 0 more
Very happy with the service. The worker was on time, courteous and went above and beyond my expectation. Price was fair and I will definitely use their service again.
Description of Work: gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Ross H.
04/2024
5.0
handyman service
  + -1 more
Professional and prompt service, good communication before and during job, nice work.
Description of Work: fix gutters and fascia boards
Rating CategoryRating out of 5
Yes, I recommend this pro

nancy P.
04/2024
5.0
handyman service, plumbing
  + 0 more
Very professional and we were very impressed with the work done quickly and Edward was awesome. Matt Sr communicated with us from our first call to the completion of the project. We will definitely call them for more projects.
Description of Work: Install a new bathroom vanity, install the washer machine hook up and fix the toilet plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
04/2024
5.0
remodeling
  + -1 more
communicated well, did a thorough risk assessment made me aware of some critical areas. Job finished early.
Description of Work: sub flooring and new LVP waterproof flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Tresa J.
04/2024
1.0
contractors
  + -1 more
Had him install our floor, we have places where it’s falling apart and buckling we paid 16,000.00 for a vinyl floor we thought was engineered wood. Highly disappointed and taking him to court We found him on Angie’s list but I don’t think he claimed the job on this site with Angie
Description of Work: New floor to replace old one

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$16,000

Response from A Step Above Handyman Services LLC
I am sorry that you feel that I am doing you wrong I have many times expressed to you that I am more then willing to fix the flooring that is messed up the flooring was not put in wrong it is a problem with the manufacturer and I have tried to fix it but you know want to totally different type of flooring from what you have originally picked there is six spot in the flooring that is messed up and I will replace that I even said I would redo one whole room in your home that only six pieces are messed up but I am sorry you choose that flooring and I have tried to fix the messed up spots and still will if you would allow us to

Robert A.
04/2024
5.0
handyman service, decks
  + 0 more
Good value, efficient, timely. Came out as they said, consistent work on time and under budget.
Description of Work: Deck construction

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Curtis B.
04/2024
5.0
remodeling, roofing, decks
  + 1 more
I called Mr. Howard and for the jump very respectful well spoken. Immediately knew they was right for the job by the knowledge he had when it came to doing the deck porch and roof. His workers where kind and well mannered and actually cleaned behind themselves. I don't think I had any complaints to even complain about when the job was finished. Great company great workers great experience. I already have another remodel planned and I will definitely be giving A Step Above and Mr. Howard another call.
Description of Work: built a deck with a covered roof and screened in porch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

janet P.
04/2024
5.0
handyman service, siding
  + 0 more
Service was very quick and efficient, someone was at my house within minutes after my call. A piece of siding had blown off of my house during a storm and I needed it reattached ASAP. The repairman was pleasant and polite. Cost was reasonable. My interactions with Matthew Howard Sr were professional and courteous. I plan to hire him for all of my future handyman needs.
Description of Work: siding repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Melita M.
03/2024
5.0
electrician, handyman service, plumbing
  + 1 more
Step above staff were very helpful and professional. Will definitely call them for other jobs I need done.
Description of Work: Handyman Services, Plumbing, Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from A Step Above Handyman Services LLC
Thank you so much

Brian H.
03/2024
5.0
handyman service, plumbing, drain pipe
  + 1 more
Outstanding service and quick service! Will be hiring again!
Description of Work: Replace plumbing under kitchen sink
Rating CategoryRating out of 5
Yes, I recommend this pro

Genna G.
03/2024
5.0
remodeling, flooring contractor, hardwood floor, home remodeling, interior painters
  + 3 more
Very professional. Communicated everything along the way. I even wanted to add some changes and Matt Sr. made it happen without flaw or issue. Very pleased with the work done. Look forward to hiring them again on my next projects.
Description of Work: bathroom remodel and LVP flooring throughout the home
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah H.
02/2024
5.0
handyman service, gutter repair
  + 0 more
A Step Above is truly a step above. They are amazing! The work got done quickly and professionally! They were also amazing with my animals! All 4 guys met with my dogs, putting them at ease. I'm already planning my next project with them!
Description of Work: Tore down brick wall framed up porch roof repair Matthew

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from A Step Above Handyman Services LLC
Thank you so much for having us out there. Can’t wait to see you and the dogs and the family again.

Terri G.
02/2024
5.0
handyman service
  + -1 more
Although backordered tile was an issue, the job was completed satisfactorily. Mr. Howard was great to follow up and check on the progress of the project. He was very concerned about cleaning the areas worked on and pleasant to deal with.
Description of Work: tile flooring in two bathrooms i stall two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from A Step Above Handyman Services LLC
Thank you so much. It was a pleasure meeting you if you ever need anything again, feel free to reach out and we will take care of you.

Danny P.
02/2024
5.0
handyman service
  + -1 more
Everything went very well. Guys were very courteous and the work was completed to my satisfaction
Description of Work: Handyman Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A Step Above Handyman Services LLC
Thank you so much we hope to here from you in the future when you need your other projects taken care of

Scott S.
01/2024
5.0
remodeling
  + -1 more
Great. The contractor contacted me right away. He came out to estimate the job and to see what needed to be done and started on Monday and completed by the following Tuesday
Description of Work: General Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,100

Bunny B.
01/2024
5.0
handyman service
  + -1 more
I needed someone to replace my leaking bathroom faucet. They were so nice and actually squeezed me in over his lunch the same day. They even got my husband's wedding ring out of the trap for us. Very professional and friendly. Did a great job. I will definitely hire again
Description of Work: plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from A Step Above Handyman Services LLC
Thank you so much and we are glad we could retrieve your husband wedding ring for you

Scott S.
01/2024
5.0
remodeling, decks, gutter repair, handyman service
  + 2 more
They were up front about what we were facing and performed exactly what they agreed to repair. We really loved the siding that was installed after replacing all facia boards and soffit. They also fixed my front porch and covered it with siding and put up new guttering and new posts on the front porch. The whole job looks really good!
Description of Work: Soffit and facial new gutters, crawlspace under limit mold removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,200

Response from A Step Above Handyman Services LLC
Thank you so much for trusting us to provide you with our services we can’t wait to hear from you again

Gina R.
01/2024
5.0
handyman service, decks
  + 0 more
Did an excellent job. Very professional. Yes, will hire them again for future projects.
Description of Work: Built post at end of driveway

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from A Step Above Handyman Services LLC
Thank you so much

Roland C.
12/2023
4.0
handyman service
  + -1 more
Soffit replaced, looks great. Gutters replaced. Works and looks good.
Description of Work: facia repair, siding, repair, soffit replaced new gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Megan J.
11/2023
5.0
roofing, home remodeling
  + 0 more
Matt Howard Sr and his employees were very professional and efficient! They completed my jobs as promised! I highly recommend them!
Description of Work: Roofing
Rating CategoryRating out of 5
Yes, I recommend this pro

rozalynd M.
10/2023
5.0
home remodeling
  + -1 more
Great, fair pricing, work performed in a timely manner. Professional would hire again.
Description of Work: Full bathroom remodeling
Rating CategoryRating out of 5
Yes, I recommend this pro

Homeowner Gary S.
09/2023
5.0
roofing
  + -1 more
Arrived on time, went to the base of the chimney and identified hole on flashing in less than 10 minutes. Spent about 45 minutes making repairs. Opened small hole in second floor drywall next to chimney chase and identified water stain. Will leave open for a few weeks to test repair. Owner called to check on progress before carpenter left. He swept up in the room before leaving. I would not hesitate to use this service again.
Description of Work: Roofing water leak
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much please call me as soon as you would line us back there to fix the ceiling

Home owner, Miss Stephens S.
08/2023
5.0
gutter cleaning, handyman service
  + 0 more
They came early and got the job done. It’s been raining most of the day after they came. So far the water is traveling through the downspouts properly. We started talking about other work I’d like to have done and didn’t get to ask about a piece of downspout that’s too short. I’ll call. I’m happy as a bug in a rug! Thanks to all!
Description of Work: Handymen, gutter cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Handyman Services,
Gutter Cleaning,
General Remodeling,
Gutters,
Kitchen and Bath Remodeling,
Decks and Porches,
Chimney Repair,
Plumbing,
Interior Painting,
Siding,
Doors

FAQ

A Step Above Handyman Services LLC is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM