A Step Above Handyman Services LLC

Roofing, Gutter Cleaning, Handyman Services,

About us

We are a small family business that specializes in all phases of construction and remodeling. Looking for reliable home services? Look no further! A Step Above Handyman Services LLC is a small family business specializing in construction and remodeling. With expertise in all phases of the process, we're here to make your home projects a breeze. Contact us today!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Our Recent Projects

Reviews

4.5210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
8%
3
5%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.4
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 176-210 of 210 reviews

Jan R.
06/2024
5.0
handyman service
  + -1 more
Excellent work and quick response
Description of Work: repair door, framing, skylights, and roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Amy C.
05/2024
5.0
handyman service
  + -1 more
Verrry well
Description of Work: Handyman Services
Rating CategoryRating out of 5
Yes, I recommend this pro

Shane D.
03/2024
5.0
handyman service, gutter repair
  + 0 more
Did a great job! Easy to work with
Description of Work: Gutter the entire lower half of home ceilings walls, clean up all the breeze and remove off property
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much it was a pleaser

Al C.
08/2023
5.0
handyman service, plumbing
  + 0 more
Great service !!
Description of Work: Handyman Services, Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for allowing us to take care of your families handyman services needs

Scott P.
04/2023
5.0
roofing
  + -1 more
Great and prompt service.
Description of Work: roof repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much

Rita W.
04/2023
5.0
handyman service
  + -1 more
Very well.
Description of Work: Handyman Services-Rapair & paint
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Above Handyman Services LLC
Thank you so much for having us

Linda H.
03/2023
5.0
handyman service
  + -1 more
Worked completed.
Description of Work: Handyman Services gutter replaced, new boards behind gutter, boards underneath where the boards attach. Gutters cleaned out. Ditch cleaned out..leaves and sand stopping rain flow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Response from A Step Above Handyman Services LLC
Thank you so much

Lance L.
02/2023
5.0
roofing
  + -1 more
Everything was good.
Description of Work: They did a roof replacement service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$15,000

Response from A Step Above Handyman Services LLC
Thank you so much it was a pleaser working on your home

Lynne L.
05/2015
2.0
gutter cleaning, roofing
  + 0 more
Would not recommend
Description of Work: Did not return calls to make appt for gutter cleaning

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Sandra S.
10/2014
5.0
pressure washing, roofing
  + 0 more
See above.
Description of Work: Power washed my house (with a chemical for mold) and checked out my gutters (reinforced them). Very nice and competent,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

michael P.
09/2014
3.0
ceramic tile, roofing
  + 0 more
unknown
Description of Work: After 4 weeks of "being done and paid" There is still construction material not picked up.. the finishing to9uch for the shower flour is still not installed and the people who were brought into do the tile work did a good job.. not a great job, knocked out the outlet in the bathroom, still not repaired .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


alice B.
08/2014
4.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judith C.
08/2014
1.0
roofing
  + -1 more
unknown
Description of Work: Got the coupon 'deal' from Angie's list in March 25th of this year (2014) and vendor never reached out to me after I sent email. Tired of waiting to hear back; so I would appreciate a refund for services NOT provided! Thank you!
Rating CategoryRating out of 5

Bruce R.
07/2014
2.0
flooring contractor, remodeling, home remodeling, roofing
  + 2 more
unknown
Description of Work: We got the Angie's List roof inspection from Howard And Sons Roofing & Remodeling, knowing we had a small leak in our roof which had been replaced by another roofer a year earlier. They came last October, and told me they needed to put a boot around a vent pipe near where the leak was. Matt told me his guarantee was for a year, and to call if the leak reappeared. First snow - voila, there was a leek again. He cleared the area of snow and told me the other roofer hadn't done the job right. A couple of months later they finally found the other roofer had, indeed, done the roofing wrong, he had put the flashing through the side of the joint of the rooflines and was "channeling" the water directly into the house. We hadn't noticed it until we had the snow and one gully-washer rain storm. Matt quickly got that resolved. | |We talked about some renovation of our bathroom when he initially replaced the boot. He gave us a quote to gut the bathroom and redo it. We would supply the materials and he would perform the work - he estimated a day or two. He also replaced the kitchen floor, and had to tear one side of the kitchen apart to repair the water damage. He also remodeled the guest bathroom where the leak seemed to originate from. | |We had issues with all the jobs, and basically none of them are complete. The majority of the tasks are where they are tolerable and livable, but uncompleted. | |Some of the work was shoddy, and several projects had to be redone. We had a water leak from the new bathroom when the workman didn't solder a joint properly. The first leak we discovered was on a Friday night. We called and Matt told us to turn off the water main and he would get someone there right away. We called again Tuesday after living with turning the water main on and off when needed. We finally had the workman show up on Thursday, and he corrected the problem. There was a leak again a month later (they were still working on and off) that we discovered on a Friday, we called it in, and we didn't have anyone show up for two weeks. after the two weeks ee hired another plumber who found and resolved the leak in a couple of hours. | |Matt started the job fairly well, and even responded to the first leak immediately with a crew that did clear the snow off the roof as well as stopping the leaky roof. I believe he is a good roofer, but his remodeling leaves a lot to be desired.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,900

Christopher D.
07/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John H.
06/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jerry J.
06/2014
4.0
gutter cleaning
  + -1 more
It went well.
Description of Work: I purchased a Big Deal from them for gutter gleaning and a roof inspection.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Lisa M.
06/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Hyun S K.
05/2014
5.0
roof snow removal
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Josh N.
05/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patrick L.
05/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne R.
05/2014
1.0
roofing
  + -1 more
unknown
Description of Work: I was never contacted, so I had to request my money back.

Rating CategoryRating out of 5
responsiveness
1.0


John T.
04/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

KRISHEN D.
12/2012
5.0
roofing
  + -1 more
I had a huge number of shingles blew off from my roof due to heavy winds from a storm.Mr Howard gave me an estimate and suggested that I do a permanent fix rather than repairs. Because his price was reasonable, I decided to go with his suggestion.The workers were on time. The project was completed within the scheduled time. The clean up was very good.
Description of Work: Mr. Matt Howard from Howard & Sons was referred to me by a friend who had satisfactory work done on his house. I found Mr Matt Howard to be very professional, experienced and knowledgeable for the job I had for him. Even though his price is very reasonable, I was able to negotiate with Mr Matt who willingly accepted my offer. I had extensive work done on my roof which is very large and very high. Mr Matt also removed unused chimney on my roof. His work comes with very good warranty. He was very helpful in assisting me in working with my insurance company. The work was completed within the specified time frame in spite of the very cold weather. Workers were on time and clean up everyday was very good. I certainly would rehire this company whenever needed. Also, based on my experience, I highly recommend this company to the general public..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Delia B.
10/2012
5.0
chimney repair, gutter repair, roofing
  + 1 more
Mr Howard from Howard and Sons came out and accessed my property. He took the time to explain everything that was in need of repair and walked me through what was going to be done. He was very patient and professional as I am a first time home buyer and I had a lot of questions. He did not try to force me to have things repaired that didn't need to be repaired. When they came to repair my roof, they always were on time and diligently cleaned up every night which I appreciated because I have small children and a dog that goes out in the yard. Because of these reasons, I had Howard and Sons also remodel my bathroom which was just completed this past week. I would highly recommend this company to any homeowner. I was completely satisfied with their work. Going forward, Howard and Sons is the only contractor I would trust.
Description of Work: I had my roof ripped and re-shingled. It was approximately 23 square. There was some wood that was rotten and needed to be replaced. My gutters were also hanging and they rehung them. My chimneys also required repointing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutter Cleaning,
Handyman Services,
General Remodeling,
Gutters,
Kitchen and Bath Remodeling,
Decks and Porches,
Chimney Repair,
Interior Painting,
Siding,
Plumbing,
Pressure Washing

FAQ

A Step Above Handyman Services LLC is currently rated 4.5 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

A Step Above Handyman Services LLC accepts the following forms of payment: Check
Yes, A Step Above Handyman Services LLC offers free project estimates.
No, A Step Above Handyman Services LLC does not offer eco-friendly accreditations.
No, A Step Above Handyman Services LLC does not offer a senior discount.
Yes, A Step Above Handyman Services LLC offers emergency services.
Yes, A Step Above Handyman Services LLC offers warranties.

Contact information

Located in Morganton, Morganton, NC 28655


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM