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A & D Heating & AC

Heating and Air Conditioning, Electrical, Air Duct Cleaning

About us

We also provide energy saving maintenance agreements for both residential and light commercial applications. Ask us for more information on our complete line of HVAC services. Award winning. Additional e-mail - info@goecohvac.com. Additional contact name - April Goodspeed.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial installation, geothermal, repair and replace of heating and cooling, heat pumps, air handlers, gas packs, air conditioners, furnaces, equipment retrofit & replacement, makes, models & indoor air quality.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.6122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
2%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 51-75 of 122 reviews

Frank F.
01/2013
4.0
heating & air conditioning/hvac
  + -1 more
We were having our kitchen design modified by having a dropped ceiling replaced. When the panels were removed a heating duct that came out of a wall and then back in to connect to a vent became visible. The painters wouldn't handle the task of "hiding" the duct in the attic and resetting the vent. Dave was suggested as someone who could do the work. We called him and he came to look at what needed to be done. After going into the attic he said that there was plenty of space to accomodate the duct work. The only problem was while he would break through our walls to put the duct in the attic he wouldn't be able to patch the holes created. After consulting with the painters they agreed to plaster the holes that would be there. After the painters removed the ceiling panels, Dave repositioned the duct and added a new vent opening. Then the painters came back in and patched up the holes. Dave was a good worker who delivered what he promised. I rated his work an "A" for the most part but if the painters had not agreed to close the holes we would have been obliged to hire another worker to do so thus we gave an him an overall rating of "B".
Description of Work: Rerouted a heating duct and vent in our kitchen when a "hung ceiling" was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Josephine B.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, responsive and professional
Description of Work: Replaced gas furnace and airconditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Bruce S.
12/2012
4.0
heating & air conditioning/hvac
  + -1 more
We bought the HVAC tune-up and ended up buying the year-round service plan. The work was thorough. The service people and office contact person were very courteous and professional. The cost of the replacement parts for the A/C, freon, etc. seemed to be pretty expensive, considering that we had purchased a service plan that was supposed to be more economical in terms of long term system maintenance.
Description of Work: Furnace and A/C system tune-up. Also, A/C repairs. Furnace replacement. (These were at different times.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$816

Wes H.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Eco Mechanical did a really good job of reviewing the issues with my duct work and explaining options for remediation. They were very prompt, responsive, courteous. The job took a little longer than estimated, but this was clearly communicated and they did a good job of explaining why. Our home is older and the foundation, HVAC design, and topography made this a difficult job and they met my expectations. I would recommend them and will use them again if needed.
Description of Work: Old duct work needed repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,500

ilhan E.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Went pretty well, didn't have any major issues, everything went smooth.
Description of Work: Air system Tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jennifer S.
11/2012
4.0
heating & air conditioning/hvac
  + -1 more
Purchased coupon through Angie's List for a furnace tune up. Scheduled service and technician was on time and very friendly. When I turned on the furnace it would not ignite. Tune up has become diagnosis (service call). This increased the price for the visit. Tech removed panels all around furnace. Control board was flashing. Tech looked up code and told me it was bad sensor. Tech then pointed out corrosion on electrical terminals and surface rust on the heat exchanger. I was then told that the furnace was eleven years old and at the end of its lifespan. Tech was very concerned that a hole might develop in one of the rust spots on the heat exchanger. It was then suggested that I replace the unit. I informed them that I could not afford a new unit. Tech then agreed to give me a quote on replacing the bad sensor. I accepted the quote and the technician left. Follow Up: I later received a recommendation for another technician. I called him for a second opinion. He came out and also noted the bad sensor. He then also saw the corrosion on the electrical terminals. He polished the terminals and furnace worked as it should. Charged me less to repair than the previous tech charged me to diagnose.
Description of Work: Technician performed a complete and thorough inspection of the unit. Control board showed error code for a bad sensor. Gave me a quote to replace the sensor.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Junko T.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Everything went smoothly from start to finish. The technician who serviced my furnace turned out to be the owner of Eco Mechanical. (found this out as he was cleaning up and ready to leave!) He has over 20 years of experience and is very knowledgeable. He works efficiently, and his clean organized tool box shows that. He is friendly, approachable, and treats you with respect. I highly recommend Eco Mechanical.
Description of Work: Purchased a $55 furnace tune up package offered through Angie's Big Deal. Called Eco Mechanical to schedule an appointment on Wednesday and was given four hour window from 12:30 to 4:30. A technician were here around 2:30 and performed the 14-point tune up service on Friday.The lady who took my call explained that in order to perform tune up, the furnace needs to be working. If not, a technician would have to perform diagnostics instead which would cost $75. She also called the day before to remind me of the appointment. On the day of the appointment, the technician walked me through the tune up process and explained to me what he was doing at each step. He discovered that it was time to replace the capacitor. He showed me the reading on his equipment and said the lower the reading the more load it would put on the motor(?) and it would eventually break down. The new capacitor was $209. Replacing the motor(?) would have cost much more. Another thing he checked was carbon monoxide. He highly recommended that this be checked because typical plug-in type carbon monoxide detectors that most home owners have are not as accurate as they need to be. He confirmed that there was no carbon monoxide leakage, and this has given me peace of mind. He put back the doors and panels and completed the service. The total cost of this visit was $264: $55 for the tune up and $209 for the new capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$264

Frank F.
11/2012
1.0
heating & air conditioning/hvac
  + -1 more
Dave came, we explained what we wanted done, Dave said it could be done and we arranged to have it done after Thanksgiving.
Description of Work: No work was performed. Work is to be done at a later date. I'll let you know when it happens.
Rating CategoryRating out of 5

Ben M.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
The two service technicians who serviced the heater were prompt, courteous - overall very professional. They shared the results of their inspection and made a few recommendations for additional services / replacement parts but we decided to forgo the additional services at this time. I would definitely recommend and use them again.
Description of Work: Fall heater service / tune-up and inspection. Took approx 1 hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Linda Q.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
The reps were friendly but professional. A great deal!!
Description of Work: Thanks, Angie for helping me find Eco. They did a good job and I have a follow-up for fall cleaning and inspection.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Edith F.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Visit went well. We recently moved into the home and had not experienced a winter there. The heating system was thoroughly checked. The technician answered all my questions and assessed the overall system performance.
Description of Work: Performed standard heating system checkout in preparation for the winter. Purchased through Angie's Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Steve F.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with the service I received from Eco Mechanical. I worked with their technician, Anthony, numerous times and he was always very professional and helpful. They originally came out to diagnose my problem unit on 8/30/12. I agreed to have the unit replaced and they were able to get the parts in and install them on 9/4/12. Anthony also came back out on 8/31/12 when the older unit was still having problems and refilled it with freon for free just to get us through the hot weekend. I would definitely recommend Eco Mechanical to anyone in the Charlotte area looking for a budget-friendly service provider!
Description of Work: The upstairs Lennox A/C unit on my 2001 home has been having problems for years. It constantly leaked freon, frequently tripped its breaker, and really struggled to keep my upstairs cool during the summer months. I have had three different companies out to look at it over the past three years but I continued to choose to just "patch" the problem by adding more freon and not fix it. Eco Mechanical / Five Star have been my vendor of choice for the past 2 years and recommended replacing the outside unit and the coil in my attic with a larger 2 ton York unit/coil. I finally decided to have it done this summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Mark K.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
We bought an older 1964 home that needed signifcant renovations. After obtaining a number of quotes from different HVAC providers, many tried to "sell" new ductwork or entire systems when we literally only needed runs of ductwork replaced after they were removed from asbestos remediation. ECO Mechanical came in with a very reasonable proposal. They listened to what we wanted and quoted the work without any sales. After scheduling the work, I had to change the date numerous times due to its dependency on other contractors. Each time ECO was understanding, professional, and courteus. I have used many services before and do a fair amount of construction myself, and, these folks were tried and true technicians proud of their work with great attention to detail. If you are looking for someone to quickly come in, throw some pieces together, and send you a bill, or sell you things you don't need, these are not your folks. But if you are looking for one of the few companies with true crafstman thak take pride in their work, and will do whatever it takes to get the job done and do it the right way - this company is fantastic. I could literally imagine seeing them on the Holmes on Homes show. I will definitely use them for all my HVAC needs moving forward.
Description of Work: Replaced HVAC ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,025

Brian T.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
My home air conditioner was not working properly. The air did not flow as usual. I called A&D. They advised me what to do and said they could come out the next day later in the morning.They arrived at about 10:30 am and began the diagnostics. They quickly diagnosed the problem and fixed it. They were very professional and the pricing was reasonable.Thanks so much A&D!
Description of Work: Leak in the flange fitting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Steven & Natalie B.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioner conked out while I was out of town on vacation. The house was very warm when my fiance arrived home alone late Friday evening July 6th. I was still in Tennessee when she called me to report the problem. I asked her to contact Eco Mechanical Solutions since they had performed a service check last fall. James Ritchie called my fiance back at 8:45pm within 45 minutes of her call. He made arrangements to meet her at my house at 9am Saturday morning. After finding the proper repair part, James had my air conditioner repaired by 1pm. I appreciate Eco Mechanical's prompt response on a weekend, when temperatures were extremely high, and I'm sure there were many other emergency repairs required throughout the city. I returned home Sunday afternoon from my trip, and was able to enjoy cool temperatures inside thanks to James Ritchie and Eco Mechanical Solutions.
Description of Work: Capacitor on blower motor was repaired on HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

WILLIAM H.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called this company in the morning and Dave was out to our home by 3. He serviced the AC and replaced the thermostat in the house. He asked if we ever used the programmable control on our current thermostat. We did not, so he suggested a lower priced thermostat that would do the same thing. Dave is always courteous and prompt. He has serviced our units for more complex AC issues in the past with the same reliable, cost effective way. I recommend A and D without hesitation.
Description of Work: AC was cooling- but not holding the temperature. Dave fixed it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David C G.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything was great! Very professional.
Description of Work: Replace furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,062

CAROL P.
11/2011
4.0
heating & air conditioning/hvac
  + -1 more
The young man who came out today didn't seem to have the confidence and didn't make me feel like he really knew what he was doing. I really won't be surprised if I have to call someone else tomorrow because my heat goes out again!
Description of Work: This company featured The Big Deal a few weeks ago for a heating system inspection for $69. They came out in October, the owner and a trainee. The owner raved about my unit being in such excellent condition considering it's age except the "igniter" might need to be replaced at some point. He then told me about their service plan. He seemed very knowledgeable and told me about how they are not like other companies who just take money from their customers for unnecessary work. I fell for it and purchased the service plan. The very next day my heat went out and I called Five Star, they came back out, it was my "igniter". I paid more than $200. Today, less than a month later my heat stopped working again, I called Five Star, now it's my gas valve plug connection. I'm feeling like it was a set up from the start. Not feeling good about my experience with this company, even worse I learned about them from Angie's list.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from A & D Heating & AC
At Five Star Heating and Cooling, Inc., we always strive to be as thorough and accurate as possible. As the customer stated at the initial visit, it was recommended to her that the ignitor in her 16-year old furnace be replaced as it was failing. At the time, the customer was unable to move forward with the repair. It was explained that although her unit was in relatively good condition for its age, it would need a new ignitor. The next day when we followed up with the customer, she told us that she was out of heat. That is when we came back to replace the ignitor. As a courtesy, we waived part of the cost in order to help her out. It must be noted that it was 35 days after our initial visit that we received the call letting us know that she was having a second problem with her system. We dispatched a technician who found that her smart valve was not functioning properly. We informed her that the smart valve plug needed to be replaced due to age. The customer again declined. We were able to tighten the fittings to give her more time. When we followed up with the customer, she informed us that everything went well and she was satisfied. As recipients of the Angie’s List Super Service Award in 2010, it is our goal to insure that every customer is taken care of to their satisfaction. It is our policy to always make customers aware of any failing parts to avoid loss of heating or cooling. Our technicians are trained to be thorough and accurate; however, it is not always possible to discern when parts may fail especially on older systems. Often hvac companies will not recommend repairs on older systems. They will simply recommend replacement. Our intention is to save the customer money and to inform them of all their options. We are glad to know that in the end, this customer would use in the future.

Ben H.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were professional, on time, responsive, organized, and competent. The field team and owner involvrmrnt of Five Star met all deliverables with excellent service and performance.
Description of Work: They installed: 98% furnance, 4 ton AC with 4 ton coil, new supply box with 5" wish efficiency, air filter, new supply box, new concrete pad, mechanical and electricaql upgrades.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Michael W.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
I used an Angie's List coupon and everything went fine and there were no problems. I got what I was looking for and will use them again in the future.
Description of Work: I used Five Star Heating & Cooling for seasonal furnace service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ilhan E.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were through inspecting the elements and the whole system. They've conducted several tests to make sure everything was running as they were supposed to. The technician explained what he is doing with great detail, which I appreciated.
Description of Work: They did an inspection on the heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Kaitland F.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job, on time, clean, professional. It was a positive experience.
Description of Work: Annual service and maintenance of heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Anna W.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Their people were friendly and professional, including putting booties on their shoes when they came in the house. They arrived ready to work and did so immediately. They cleaned up as they went and disposed of the old furnace.
Description of Work: Five Star did a routine service/inspection on my 16 year old furnace in the attic. They were prompt and honest, showed me what they found, and made recommendations: minor repairs that 'might' get me through the winter or replace the unit now and take advantage of multiple discounts and rebates. Since the parts for the repairs were almost half of a new furnace it seemed logical to upgrade to a furnace with 95% efficiency and further reduce my gas bill. While I wasn't expecting to replace the furnace this winter I was pleased at how they were able to provide a furnace and installation the following day. Their people were on time with all the equipment needed and went right to work. I would recommend them again without reservations.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Veronica C.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
Employees were on time, very pleasant to work with. They perform very professionally and cleaned up.
Description of Work: New 1 1/2 ton system and duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Michael S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I spent about $1000 for their service. They were punctual, professional and did a good job.
Description of Work: Five Star Heating & Cooling Inc. repaired a lot of duct work and fixed the HVAC unit underneath the house probably in October.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

4826 East Fork Lane, Monroe, NC 28110


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 AM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning

FAQ

A & D Heating & AC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 AM

Saturday: Closed

A & D Heating & AC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, A & D Heating & AC does not offer free project estimates.
Yes, A & D Heating & AC offers eco-friendly accreditations.
No, A & D Heating & AC does not offer a senior discount.
Yes, A & D Heating & AC offers emergency services.
No, A & D Heating & AC does not offer warranties.
A & D Heating & AC offers the following services: Residential & commercial installation, geothermal, repair and replace of heating and cooling, heat pumps, air handlers, gas packs, air conditioners, furnaces, equipment retrofit & replacement, makes, models & indoor air quality.

Contact information

4826 East Fork Lane, Monroe, NC 28110


Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 AM
Saturday:
Closed