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Toney's Floor Care LLC

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

My family has been in the flooring business over 40 years. I remember going with my grandmother to install carpet when I was a little boy. Many of my relatives own their own flooring companies. I have installed, repaired, managed and sold flooring. I realized that with all the relatives in the flooring business not one provided a cleaning service. From that idea Toney's Floor Care was created. I am a full service carpet cleaner. I do not have hidden charges. My quotes always include sanitizing, deodorizing, bacterial control, odor control, spot & stain removal, and carpet & furniture guard protection.

Business highlights

10 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Eco Friendly

Services we offer

Carpet Cleaning. Tile & Grout. Furniture. Drapes. Vertical Blinds. Auto.

Services we don't offer

Suede & Leather Cleaning.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0189 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 176-189 of 189 reviews

Walter R.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Toney's Floor Care LLC
Thank you for your business!

Lori V.
01/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Toney's Floor Care LLC
Thank you for your business!!

Michelle M.
01/2016
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Cleaned 6 rooms stretched carpet in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Toney's Floor Care LLC
Thank you for your business!!

Jason M.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Toney's Floor Care LLC
Thank you for your business!

Tennyson J.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Toney's Floor Care LLC
Thank you for you business!

Debbie M.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 2 rooms cleaned and deodorized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Toney's Floor Care LLC
Thank you for your Business!

Maria G.
12/2015
5.0
carpet cleaners
  + -1 more
They did a great job
Description of Work: Clean my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Toney's Floor Care LLC
Thank you for your business!!

Victoria K.
12/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great!
Description of Work: Toney's Floor Care did an excellent job for me. They arrived on time, went right to work & surpassed my expectations! I needed both carpet & area rugs cleaned. They carefully checked the rugs to be done, told me which stains would come out & which wouldn't. I did not think all of the stains I had would come out, so they were honest. Some of the stains had just been there too long & that was my fault. The rugs all look much better & they did special pet treatment on some (small extra charge.) I would use them again. Very friendly & helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Toney's Floor Care LLC
Thank you for your business!

david H.
11/2015
2.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: cleaned 2 area rugs. while rugs are clean, they never recovered from the treatment - edges are curling and one spot where they attempted to remove a mark now looks quite worn.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$45

Response from Toney's Floor Care LLC
This customer stated himself that he had to put books on the edges when he bought the rugs to get them to lay down. That statement alone tells you that the customer knew what was going on with the curling of edges. The same thing happens when you wet them. Also, we tried to get a certain spot out, but it was something permanent. I wanted to get the spot out so I worked really hard on that area. My company always strives to make each customer 100% happy. My reviews speak volumes about the quality of my work. I even went back to this customer to try to make him happy, but I could tell from the beginning that he would be hard to deal with. I lost money on this job, yet I was willing to do whatever I could to make the customer happy. If anything this just proves you cannot make every customer 100% happy no matter how good you are. I am sorry this customer had unrealistic expectations on a $49.00 job. I also think the grades given for responsiveness, punctuality and professionalism are simply way inaccurate. It is unfair for a customer to wait this long after a job is complete to post a negative review that is not very accurate.

Breann Z.
11/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Toney's Floor Care LLC
Thank you for your business!

Tina W.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned our upstairs carpets and did a thorough job. Didn't just come in and zip through, but worked hard to get the carpets looking practically like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Toney's Floor Care LLC
Thank you for your business!

Carl R.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Steve and crew cleaned two areas that had pet odor. They did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Toney's Floor Care LLC
Thank you for your business!

Theresa R.
11/2015
5.0
carpet cleaners
  + -1 more
See the above. I'm very pleased.
Description of Work: Cleaned pet soiled carpet & got the stains & odors out. He used an enzyme for an additional charge & it worked. The carpet is clean & without residue. I'm sharing his number & keeping his number for future use. Give the a try. You'll be pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Toney's Floor Care LLC
Thank you for your business!

Harriet O.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Everything went great!
Description of Work: Cleaned 3 rooms, 1 large closer, one smaller closet, 2 area rugs. Pet protection and scotch guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Toney's Floor Care LLC
Thank you very much for your business!

Contact information

15411 Walnut Cove Dr, Mint Hill, NC 28227

www.toneysfloorcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Carpet Sales and Installation,
Dryer Vent Cleaning

FAQ

Toney's Floor Care LLC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Toney's Floor Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Toney's Floor Care LLC offers free project estimates.
Yes, Toney's Floor Care LLC offers eco-friendly accreditations.
Yes, Toney's Floor Care LLC offers a 5% senior discount.
No, Toney's Floor Care LLC does not offer emergency services.
No, Toney's Floor Care LLC does not offer warranties.
Toney's Floor Care LLC offers the following services: Carpet Cleaning. Tile & Grout. Furniture. Drapes. Vertical Blinds. Auto.
Suede & Leather Cleaning.

Contact information

15411 Walnut Cove Dr, Mint Hill, NC 28227

www.toneysfloorcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM