Compulsive Cleaners was started here in Charlotte NC in 1986 by Sandi a housewife, and true compulsive cleaner and her husband Al, a quality control manager. This year is our 30th year of serving the Charlotte area! We are a small local business with about 9 employees. We are not a large franchise, and do not rush crews through your home. Our focus is on "quality" and not how many homes we can clean each day. Our procedure is to have the same person clean your home each time, this achieves very good peace of mind for all of our customers. We are proud to have been serving the Charlotte area for " 30 Years ". We are also very proud of our excellent employees, that are a cut above in our industry. We "Love to Clean" and would appreciate the opportunity to clean for you! Please check out our web site: www.compulsivecleaners.org or feel free to call Sandi at 704-573-1687, or email us at sandi@compulsivecleaners.org Take advantage of our $35 off coupon.
Business highlights
39 years of trusted experience
Services we offer
HOUSE CLEANING, SPRING CLEANING, MOVE IN & OUT CLEANING & RENOVATION CLEAN UP.
So far, this service has exceeded my expectations (dusting areas I never dusted; cleaning out my microwave, etc.) I was at home during the first cleaning, so that I could meet the person cleaning my house. I like that it will be the same person cleaning each time and that I can trust her with my house key.
Description of Work: The initial cleaning took closer to 3 hours, so it was $90. The bi-weekly cleanings cost $65. This includes basic cleaning (not windows or upholstered furniture) I like that they use my cleaning products, so that I know the harshness of the chemicals in my home. I also like that they use a washable mop and hard wood duster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
WILLIAM C.
06/2007
5.0
house cleaning
+ -1 more
I have been using Compulsive Cleaners now for two months and have been very satisfied.
Description of Work: It was $93 for the initial cleaning and $77.50 for the regular cleanings, which are two per month.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$93
KEN S.
05/2007
4.0
house cleaning
+ -1 more
I called for an estimate. Received call back within a few hours. She doesn't come out to give an estimate, but asks very detailed questions to determine your needs. Won't give a firm estimate, but approximates based on time. After the 3rd time, they use that price going forward. I didn't choose this company, as another company came out and it gave me a better opportunity to know the people. In addition, the other company gave me a price up front.
Description of Work: Asked for an estimate--no work performed.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
LORI B.
02/2007
2.0
house cleaning
+ -1 more
First of all, they didn't even come out to my house to see it. I find that a bit odd. But after speaking with Sandi (the owner) they really don't need to come out. I will not use this company because I would have to provide all of the cleaning supplies for them. I'm hiring a cleaning person so that I don't have to think about it, as I will not have the time. So, if I have to be sure that I have cleaning supplies on-hand for them, that's not going to alleviate my burden as much as I would like.
Description of Work: Quote on housecleaning.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from COMPULSIVE CLEANERS
I UNDERSTAND SOMEONE NOT WANTING TO USE OUR SERVICE BECAUSE WE ASK FOR THEM TO SUPPLY THE CLEANING CHEMICALS. THAT CERTAINLY MAY NOT BE SOMETHING EVERYONE WOULD WANT TO DO. THAT IS THEIR CHOICE. I DO NOT UNDERSTAND WHY WE WERE GIVEN A D BECAUSE WE DO NOT SUPPLY THE CHEMICALS, AND WE DO NOT COME OUT TO GIVE AN ESTIMATE. WE WERE GIVEN A D ON RESPONSIVENESS, AND A D ON PUNCTUALITY WHEN WE DID NOT PERFORM ANY WORK, AND A D ON PROFESSIONALISM. THIS MEMBER MAY FEEL THAT BECAUSE WE DO NOT COME OUT TO GIVE AND ESTIMATE AND THAT WE DO NOT SUPPLY THE CHEMICALS WE ARE NOT PROFESSIONAL. WE HAVE BEEN IN BUSINESS FOR 20 YEARS, AND AN ANGIE'S LIST SUPER SERVICE AWARD RECIPIENT FOR THE YEARS, 2002,2003,2004,2005, AND NOMINATED FOR 2006. I AM TRULY SORRY THIS MEMBER FEELS WE WERE NOT PROFESSIONAL.
RENEE L.
01/2007
5.0
house cleaning
+ -1 more
I've never had a maid service before and Sandi was very helpful during my initial phone call. She quoted an hourly rate and made sure I knew that the initial cleaning might take longer than subsequent visits. She checked back with me before the first visit and made another call after - to see if I was happy with the service. I've set them up for bi-weekly visits and remain very pleased with the service.
Description of Work: Entire house was cleaned; wood floors swept & mopped, carpets vacuumed, bathroom cleaned, kitchen cleaned and furniture dusted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$93
RICHARD M.
01/2007
5.0
house cleaning
+ -1 more
They did a fantastic job. We let them know our expectations and they met them completely.
Description of Work: Complete detail house cleaning including dusting, mopping hardwoods and tile, changing bed linens, cleaning bathrooms, etc. This was an initial cleaning so it took a little more time. The cost going forward is expected to by about $93 on an every other week basis.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108.5
SHERRY & BOB F.
11/2006
5.0
house cleaning
+ -1 more
SANDY TOOK HER TIME AND PAID ATTENTION TO DETAIL. THEY DID A WONDERFUL JOB. I WOULD RECOMMEND THEM.
Description of Work: THIS WAS A LARGE JOB THAT WAS DONE OVER TWO DAYS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MALCOLM F & KIM H S.
09/2006
5.0
house cleaning
+ -1 more
Arrived on time or called when they would be late. Very good cleaning job. Very satisfied with work and recommend the service.
Description of Work: General cleaning, no laundry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
TIM & KRISTIN C.
09/2006
4.0
house cleaning
+ -1 more
This was a last minute Saturday appointment, and they made time on short notice and were punctual. I was satisfied with the general job, but did notice a few areas that were missed. Chairs were not moved in the kitchen for the sweeping and mopping;that sort of thing.
Description of Work: General House Cleaning. Vacuuming, Sweeping, Mopping, Dusting. Scouring tubs, sinks, and showers.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
KRISTEN S.
07/2006
5.0
house cleaning
+ -1 more
I'm pleased with the quality of work, price, and service received.
Description of Work: House cleaning. One time with possible future cleanings.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
DON & NANCY S.
06/2006
4.0
house cleaning
+ -1 more
The owner is very responsive. I've had some issues with the individual cleaners but they will send another if I have a problem. They are really good at first but then I think they try to cut corners. The owner does help me with this issue.
Description of Work: They clean my home for me.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$105
KRISTEN D.
05/2006
5.0
house cleaning
+ -1 more
I am over 8 months pregnant and have not been able to get a lot of the cleaning done the way I would like. I first spoke with Sandi about what I was interested in having done and she arranged for Sheri to come out. Sheri arrived on time and after walking through the house to see what all needed to be done she started to get to work. She worked solid for 3.5 hours and did a great job considering the house cleaning had been neglected for a while. If I did not have the supplies she needed, she had her own that she used. I was pleased with her work and their rates are better than a lot of the bigger chains.
Description of Work: Our house was cleaned very well, including vacuuming, dusting, mopping, and bathrooms and kitchen were scrubbed clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Don A.
04/2006
5.0
house cleaning
+ -1 more
I've used this company in the past & was pleased w/ their work. Although I vacuum the carpet, I use Compulsive Cleaners for everything else. Chrissy was thorough & efficient w/ her work. I am very happy w/their services & have decided to use them again on a regular basis.
Description of Work: Dusted all blinds & furniture & fixtures. Vacuumed & mopped living room & dining room wood floor & kitchen linoleum floor. Cleaned kitchen counters & oven + hood. Cleaned two full baths & one half bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
KELLY J.
03/2006
5.0
house cleaning
+ -1 more
Sandi teamed me up with Teresa. Teresa is always prompt (she has cleaned my house twice so far). I feel she is thorough. If there is something missed, I'm sure she would gladly correct it. Teresa is polite and has a good memory when it comes to knowing what and how to clean items.
Description of Work: First cleaning. Scheduled to return every other week after that.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CYNTHIA C.
03/2006
5.0
house cleaning
+ -1 more
Sandi Leclare is wonderful at communicating and listening to what her clients want. And she will cater your cleaning to your needs and budget. Her employees are friendly, neat and punctual.
Description of Work: Cleaning 4 bedroom/2.5 bath/family/living/dining/kitchen (approx. 3400sf).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOHN & KARIN S.
03/2006
5.0
house cleaning
+ -1 more
Sandi has been very professional and provides high standards for her employees. Kari had met those standards and has done a wonderful job of cleaning our home.
Description of Work: Hourly cost for bi-weekly house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26
DEBBIE O.
01/2006
5.0
house cleaning
+ -1 more
Had never been able to find a cleaning service in which I was both comfortable with them being in our home and happy with their work until I found Compulsive Cleaning. Prices are very reasonable, and Paris has been doing a fine job for us since June 2005. It is a wonderful service that frees up precious time. Compulsive Cleaning continues to be a great experience for us.
Description of Work: Cleaning all floors (hardwoods, linoleum, ceramic, carpets) and 2 1/2 bathrooms every other week. Size of home: 3,200 square feet. Cost is $29 per hour. (Amount paid for work of $132 is our monthly cost.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
PAT & HUGH M.
12/2005
5.0
house cleaning
+ -1 more
Excellent work experience. Timely, thorough, and trustworthy. Very accommodating when conflicts force us to reschedule.
Description of Work: Cleans our 2500 sq foot home, every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
STEWART B.
10/2005
5.0
house cleaning
+ -1 more
WE'RE ON OUR THIRD CLEANER AND ARE EXTREMELY HAPPY WITH THIS ONE AND WILL GLADLY CONTINUE USING THE SERVICE. THE FIRST TWO WERE NOT NEARLY AS GOOD, BUT THEY WERE ADEQUATE
Description of Work: BI-WEEKLY HOUSE CLEANING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
FRAZER D.
07/2005
5.0
house cleaning
+ -1 more
THE INITIAL VISIT WAS A SURPRISE FOR MY WIFE'S BIRTHDAY; IT TURNED OUT SO WELL THAT NOW THEY'RE VISITING US MONTHLY. WONDERFUL PEOPLE, DID A GREAT JOB, AND REASONABLE RATES. I'D GIVE THEM MY HIGHEST RECOMMENDATION!
Description of Work: THE HOUSE JUST NEEDED A GOOD BASE CLEANING--FLOORS, DUSTING, CEILING FANS, KITCHEN, AND BATHROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
AMANDA J N.
06/2005
4.0
house cleaning
+ -1 more
SANDI, THE OWNER, AND I HAD A LITTLE BIT OF A STRUGGLE GETTING IN TOUCH. SHE ASKED A LOT OF QUESTIONS AND ESTIMATED $200-300 OVER THE PHONE - 3 CLEANING PEOPLE AT $30/HR. THEY WERE SUPPOSED TO BE THERE AT 9:30. ONLY 1, STEPHANIE, OF THE 3 SHOWED UP ON TIME. THE OTHER 2 GOT THERE ABOUT 1.5 HRS LATER. I WAS A BIT SURPRISED ABOUT THE ACTUAL PRICE, BUT MY HOUSE WAS MESSY SO MAYBE THAT WAS IT. ALL THE LADIES WERE GREAT, AND MY HOUSE IS VERY CLEAN. BECAUSE OF THE PRICE, I'M UNSURE IF I'LL USE THEM AGAIN OR NOT.
Description of Work: DEEP CLEANING. SHUTTERS, BLINDS, BATHROOMS, FLOORS, ETC...
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0
Yes, I recommend this pro
$390
CORNING & MARGARET P.
06/2005
5.0
house cleaning
+ -1 more
GOOD WORK, VERY PLEASED WITH RESULTS.
Description of Work: HOUSECLEANING.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
BARBARA B.
05/2005
5.0
house cleaning
+ -1 more
I WAS THRILLED WITH THE WAY OUR HOME LOOKED, AND THE EASY GOING WAY IN WHICH IT WAS ACHIEVED BY PARIS OF COMPULSIVE CLEANERS. SANDI LECLAIR IS GREAT!
Description of Work: ONE-TIME CLEANING PRIOR TO A PARTY IN OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
PAT & HUGH M.
05/2005
5.0
house cleaning
+ -1 more
PROFESSIONAL, POLITE, ON TIME, GOOD PRICE.
Description of Work: CLEANING 2400 SQ FOOT, TWO STORY, TOWN HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK R.
04/2005
3.0
house cleaning
+ -1 more
FRIENDLY & PERSONABLE. SEEMED BUSY. NOT SATISFIED WITH THE INITIAL CLEANING, AS SOME VERY OBVIOUS THINGS WERE MISSED. THEY DID SEND SOME ONE TO REDO THE WORK, BUT I HAD FINISHED IN THE MEANTIME, AND LET THEM GO. SLOW TO RETURN CALLS.
Description of Work: USED FOR ONE INITIAL HOUSECLEANING.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$200
Response from COMPULSIVE CLEANERS
WE MISSED SOME SPOTS ON THE WOOD FLOOR, DID NOT GET UP ALL THE HAIR SPRAY ON BATHROOM FLOOR, AND COUNTER. THEY DID AGREE FOR US TO SEND A CLEANER TO REDO THE WORK, AT NO CHARGE, BUT WHEN THE CLEANER ARRIVED, THEY SAID THEY ALREADY DID IT. WE DID REDUCE CHARGES SINCE THE JOB WAS NOT TO THEIR SATISFACTION. EVEN THOUGH THEY WERE NOT SATISFIED WITH OUR INTIAL CLEANING, THEY DID ASK FOR US TO GIVE THEM A QUOTE FOR ONGOING SERVICE, WHICH WE DID. WE WILL MAKE EVERY EFFORT TO SATISFY THE CUSTOMER. I AM TRULY SORRY THESE PEOPLE DID NOT GIVE US ANOTHER CHANCE. YOU CAN SEE BY OUR RATINGS, WE ARE AN EXCELLENT SERVICE PROVIDER. I WANT TO MAKE A CORRECTION. THE CHARGE FOR THIS JOB WAS NOT $200.00. IT WAS $145.00.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
COMPULSIVE CLEANERS is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
COMPULSIVE CLEANERS accepts the following forms of payment: Check