Cook Enterprises LLC is a locally owned & operated Plumbing and Remodeling company with 20 years of experience, offering a variety of remodeling, new home builds, complete renovations, and plumbing services to customers located in and around Eastern North Carolina. From clearing a clogged drain to installing the new piping for a complete bathroom renovation project, there is no job too large or too small for our plumber and remodel teams to handle.
We pride ourselves on our ability to offer same day service, affordable, friendly, fast, and accurate service for all of our customers. Our team can offer services to both commercial and residential customers to meet all of their Plumbing and Remodeling needs. To learn more about our services, to schedule a service appointment with our team, or to request a free quote for your plumbing services or remodeling needs, contact us today. If in need of emergency services, please contact us at 910-381-1681.
Business highlights
14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly
Services we offer
Plumbing, Drain Cleaning, Pressure Washing, Remodeling, Kitchen & Bathroom Remodeling, home remodeling, home construction
Description of Work: Outside shower head replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gary W.
11/2014
5.0
drain cleaning, plumbing
 + 0 more
I was experiencing problems with the drain backing up in the bathroom in my residence. Water would back up in the sink, tub, shower and toilet. I called to make an appointment, and to my surprise I was given an appointment for the next day. The appointment was set for 8am, but the service person (Tim) arrived 25 minutes early which was great. Tim was polite, professional and courteous and very experienced in his job. He listened to my descriptions asked questions about the problem, then began checking for a way to access the drain. None of the drains would allow access for his drain clearing machine, so he had to find an alternative way to access the drain. Tim went above and beyond to insure that the drain was clear before he departed. He did so in a quick and timely manner. His work was well thought out, and was done in a confident and deliberate manner without delay. Before leaving he gave me his card and asked that I call if I experienced any problems. After he left, I began to wash clothes. While the washing machine was in the rinse cycle, water began to back up in the sink, tub, shower and toilet. I turned off the machine and called the number on the card. In less than an hour Tim had returned and explained that he would try clearing the drain from the outside of the house. He explained that it would require installing a cleanout valve and that it would cost an additional 185.00 on top of the 86.00 dollars for the drain cleaning. What I liked about Tim was that he did nothing without explaining it first, and his price quotes were exact, there was no guess work or surprises. He also explained that this would be a temporary fix and the line under the house would eventually have to be replaced due to its pronounced bowing. Realizing how severe the problem was, I agreed to the additional work. After the work was done we attempted to make a payment using my checking card, but the transaction would not go through, so I asked Tim to follow me to the ATM machine, then to the gas station to get the correct amount. Tim did not have a problem with this. Tim did a great job servicing my drain problem, and I would personally recommend him and Drain Pro's/MJNB Contracting INC to anyone I knew who was having problems with their drain. I suggested that Tim get himself a red cape with an "S" on it, because he is a true Hero in my book.
Description of Work: Drain Cleaning / Install Cleanout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Theresa P.
10/2014
5.0
plumbing
 + -1 more
Both parties that showed up (two different days) w ere professional, courteous and pleasant to deal with. I would not hesitate to call them again for any plumbing work I should need done.
Description of Work: Replaced fittings, nozzle and showerhead in bathtub. Installed new faucet in bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Nancy H.
09/2014
5.0
plumbing
 + -1 more
The company arrived, analyzed the problem and went right to work to fix the waste line joint. This was under a cottage on pilings so it was easily accessible. Very professional and polite. I do not have the amount I paid handy but it was a fair price for a good work. I would definitely use this company again.
Description of Work: Replaced a waste line connection.
They are professional and do really good quality work. I, without hesitation, recommend this company to anyone for any type of maintenance, residential or commercial.
Description of Work: MJNB Contracting repaired my leaking roof, replaced the insulation in the attic, then replaced the damaged ceiling and repainted the entire room. While they were at my rental, I asked them to quote me some carpet stretching and they gave me a great price. I got all of this work for $1500!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Andrew C.
08/2014
3.0
plumbing
 + -1 more
Know longer participate with Big Deals
Description of Work: 2 Hours of Plumbing Labor
Rating Category
Rating out of 5
chris C.
08/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
I initially hesitated to contact a company that sounded like it specialized in "drains", but after reading the Angie's List reviews, I took a chance. A young guy named Brad, the owner, showed up with another employee. Very punctual, articulate and courteous, professional in appearance. Inspected the AC with another employee at his side. Great service, reasonable cost for twice/year contract. They cleaned up any dirt they left while getting up into the attic to access the main A/C unit (lots of loose insulation mainly) and seemed to really know A/C units. I'd definitely hire them again, however as they left I couldn't help by notice the religious bumper sticker on his work vehicle expressing his opinion. I laughed and figured he's young and doesn't realize that in business you never advertise your personal convictions. This applies to responding to your wife too when she asks if she looks fat in jeans, too. I'd highly recommend this company.
Description of Work: Provided twice/year maintenance on my A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Loretta N.
08/2014
5.0
drain cleaning, plumbing, water heater repair
 + 1 more
My laundry room had flooded and after our initial clean up, (trying to salvage porcelain tile and custom cabinetry), I found this company on Angie's List. I believe I spoke with Brad for the initial contact and he was very professional and empathetic. We told him we had the situation calm for the night and the next morning would work for us. The tech was prompt, in fact a few minutes early. He found an entrance into the pipes where he could reach the clog and answered all our questions politely and effeciently. Our bill was exactly as we were quoted, no surprises. The following day I received a follow up phone call and follow up emails! Unfortunately, a couple of weeks later we found ourselves on a Sunday with yet another flooding...this time our water heater bit the dust, (same tile and cabinets). I immediately called Drain Pro again, and again was treated very well, and again I think it was Brad I spoke with, (sorry I am TERRIBLE WITH NAMES AND FACES). Brad was so nice. In fact he aswered his phone, "Hello Mrs. ____". This time I had a plan, or so I thought. For years I had been wanting an instant hot water heater and just knew I had done enough research that when my water heater's time was up, we would invest in one. I was willing to pay for any extra sunday $ so Brad started calling around to his providers and asked me if I wanted him to come over right then to check on the situation and make sure I did everything I could to prevent more water damage, (my husband was on shift). I said yes and within 30 minutes Brad arrived. We spoke more about my options and decided my laundry room was not capable of housing the equipment I would need for an instant hot water heater. He gave me more options: for him to continue that day to replace my water heater, or for his crew to replace it the next day during non emergency hours, or my husband to replace it himself. I chose for my husband to replace the water heater and thanked him once again, I felt much more calm and knew I had a plan that would work for me. I asked Brad how much I owed him for coming out and he said "nothing", he had just spent almost 2 hours out of his Sunday with my problem but I think he felt sorry for me!! I would definitely use Drain Pro again, obviously, and would refer others to him; which I have passed his name on to my next-door neighbor! Thank you Drain Pro! The Nash's
Description of Work: Unclogged my Laundry/Kitchen drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from Cook Enterprises LLC
Thank you very much. I feel that charging someone to look at something or to show up to help is not good business and I will always offer free service calls to show up. Thank you for calling us and in future of you need us call us anytime.. Brad Cook Owner/operator
KEATON A.
08/2014
1.0
drain cleaning, sewer cleaning
 + 0 more
Did not go well at all. Called earlier that morning to Angie's List and this was my first time using this service. Selected this company and was called by the owner in about 20 -30 minutes. He stated he had a crew that was on a job but as soon as they were finished they they would respond to my location. Hours went by and I had not heard from the crews or the owner. I called the owner and he stated that I should have heard from the crews by now and he would call them. We heard from them around a little after 6pm! that they were on their way but they did not get to my location until over an hour later. The men on the crew were polite but did not seem organized. They show up at my house with (5) men. It is determined that I needed more work done and additional cost would be needed. This is not something surprising but the time is now approaching 8:30 pm. I spoke with the owner concerning the whole experience and ask him about this new additional work and cost I was going to have to pay. He stated that it is going to cost $300.00 and they needed to do something to the sewer line under the house. When I hear what he said they needed to do it did not sound like what the men were talking about doing because they did not come with supplies that I could see. They were only in pick up trucks and would have to go to Home Depot to purchase items that I would expect a plumbing crew to carry with them. I stated that I understand the extra cost but I should be compensated for some of the hardship that was endured for the wasted day and lack of communication on his part. The discussion between the owner and I quickly went south at that point and he stated that he could just pull his men and I call another plumber. Then he hung the phone up on me. I tried to call him back only to get his voicemail. One of his employees comes up to the other employees to say the boss wants us to pack up and leave this job. I texted the owner stating thanks for his professionalism and Nice Business. His response was don't contact him again or he will consider it harassment. I will refund your money From Angie and let know you are disgruntled customer. I have still looked and nether of those things have happened. Had to call A-1 Plumbing on Sunday and they responed on time and completed he task for me and my family.
Description of Work: Prvider was suppose to provide the service repairing a clogged sewer line
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
Response from Cook Enterprises LLC
I would like to start this response with I'm sorry you are unhappy with are service. Please understand that we were called out on a sat you bought a drain cleaning threw our big deal in which I spoke with you and told you that we were pretty booked up for the day and I would make sure someone got out to you that day, I didn't give you a estimated time because we had other calls a head of you and I didn't know how long the other calls would take just wanted to assure you that I would be there. We finished all are calls that were calls before yours we showed up to your house sat evening your plumbing was old cast iron and your only clean out was in the crawl space we tried are hardest to get the clean-out plug off so we could run a snake or jetter down your main-line and unclog your line however your plug was so corroded on that we were unable to get it off and afraid of causing more damage.I told the men to cease trying to remove plug for fear we might break it and have a bigger mess on are hands. I then told you that we need to install a clean-out to be able to gain access to sewer main stoppage. I told you that snaking from the roof wasn't a good idea cause your roof wasn't in the best of shape and for safety reasons I wasn't going to go up on. You then ask me for the price to install clean out, you laughed at me and became disgruntled. You said that it was too high I then said thank you for calling us and went on my way. I'm sry you were upset about are sat after hours price and I'm glad you found someone else to help fix your needs.. Brad Cook Owner/operator
Bill T.
07/2014
5.0
plumbing, water heater repair
 + 0 more
The service provider was a couple of hours late for the appointment. He did call to inform me ahead of time and clarify other aspects of the service. Once he arrived a thorough and professional install of a new water heater was completed. We went over the new water heater and discussed some of the features and timelines for its use. We also discussed another pending plumbing job and a fair estimate was offered.
Description of Work: Firm installed a new water heater, which was offered as an Angie's List deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$549
Response from Cook Enterprises LLC
Hello sir I am sry for tech being late I will give you 20% off your next plumbing call thank you for using are service Brad cook Owner/operator
Brad C.
07/2014
5.0
countertops, remodeling, home remodeling, woodworking
 + 2 more
Brad and his team installed new cabinets and counter top in my kitchen Did a amazing job very happy with them.
Description of Work: Kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Joan G.
07/2014
5.0
plumbing
 + -1 more
Brad came on Monday to see what materials he would need . Tim came on Tuesday to do the install.They were both early and were totally professional . Tim worked quickly and efficiently . He cleaned up after himself and took the old ice machine away . I was very impressed and kept their card because I will definitely use them again if I need a plumber !
Description of Work: They installed a new ice machine and ought and installed a new kitchen-sink faucet and detergent dispenser .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Response from Cook Enterprises LLC
Thank you for using are service. How is everything? Hope all is well. Thank you Brad Cook
Robert B.
06/2014
5.0
plumbing
 + -1 more
Everything went great. They were on time and very efficient. Will use again when needed.
Description of Work: Replaced two toilets and repaired leak in outdoor shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Response from Cook Enterprises LLC
Thank you for using are service. How is everything? Hope all is well. Thank you Brad Cook
Annette R.
05/2014
5.0
plumbing
 + -1 more
reDon't hesitate to call DrainPro when you need plumbing. We were pleased with the service rendered on two occasions. They were very punctual, cleaned up after themselves, and did a very good job on our plumbing issues.
Description of Work: Installed new toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112.5
Bonny S.
05/2014
5.0
plumbing
 + -1 more
We are very pleased with Drain Pro's. They were very courteous and when they came back a second time they worked on a problem that they had worked on earlier and didn't charge for the second trip. Their pricing is excellent. I will use them again.
Description of Work: Plumbing services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie H.
05/2014
5.0
drain cleaning, plumbing
 + 0 more
We had a very slow draining sink. Called a plumber and they were great but after two visits suggested a very costly repair. I wanted a second opinion so I searched Angie's List for another reputable plumber and found Drain Pros. They were able to not only save me a few thousands dollars but fix the problem ... A major, stubborn clog! I would highly recommend Drain Pros!
Description of Work: We had a very slow draining sink. Called a plumber and they were great but after two visits suggested a very costly repair. I wanted a second opinion so I searched Angie's List for another reputable plumber and found Drain Pros. They were able to not only save me a few thousands dollars but fix the problem ... A major, stubborn clog! I would highly recommend Drain Pros!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
mike S.
05/2014
5.0
electrician, house painters, interior painters, plumbing, pressure washing
 + 3 more
The best thing about working with Brad is responsiveness. He has crews ready to go that are well equipped. He took care of my property and I was able to trust the crews unattended on the site.
Description of Work: Power wash, interior/exterior paint, minor electrical, cleaning, plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Brad C.
04/2014
5.0
heating & air conditioning/hvac, plumbing
 + 0 more
Everything is on point when I call drain pros very good professionalism and cost friendly.
Description of Work: Heating and air condition My heat went out called Brad and he came right out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Robert H.
04/2014
5.0
plumbing
 + -1 more
I found them on Angie's List. The work they did was excellent. They were professional, courteous and clean. I am completely satisfied with the work they did. I liked their prompt response to my call for service, which was impressive. I called one day and they were there either the next day or the day after that.
Description of Work: Drain Pro's repaired a toilet for me. It included the internal parts of the toilet like the float and flapper part of the toilet that regulates water draining through from the tank into the toilet. I had them in a couple of times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Timothy G.
04/2014
5.0
plumbing
 + -1 more
I had tried to fix the problem myself and that didn't work. As soon as I called, they sent a crew right away and the guys figured out the problem and gave me a few different options for a solution. I chose to replace the whole strainer unit and drain. They got the part and replaced it with no issues. Great, speedy and friendly service. I recommend them for any job based on professionalism alone. Many thanks for a job well done.
Description of Work: Evaluated leak under kitchen sink and replaced drain/strainer unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Andre J.
02/2014
5.0
drain cleaning, plumbing
 + 0 more
Brad from Drain Pro's visited my house, evaluated the work to be done, provided and estimate and scheduled an appointment later in the week after I return work. I contacted Drain Pro's and requested a schedule change. Drain Pro's accommodated my changing schedule, was on time and diligent on getting the job done. I couldn't recommend a company more! Brad and Kyle were fantastic, friendly, answered my questions and got right to work. They have a quality, and a pride in their work. Drain Pro's stands behind their work and ensure that what they do will last, I look forward to using their services in the future.
Description of Work: Replaced 2 valves for garden hose pipes, installed 2 valves in the ceiling for my kitchen and repaired a leaky cold water kitchen pipe.
Drain Pro's did an outstanding job. They installed new shower heads, a ceiling fan, replaced light bulbs in a fixture that I could not reach. They also replaced the wax ring around my toilet to keep it from leaking. They resealed all of the fixtures in the shower to prevent any further water seepage. Drain Pro's also touched up the areas in rooms I attempted to paint to make it look more professional.
Description of Work: Drain Pro's installed new shower heads, a ceiling fan, replaced light bulbs in a fixture that I could not reach. They also replaced the wax ring around my toilet to keep it from leaking. They resealed all of the fixtures in the shower to prevent any further water seepage. Drain Pro's also touched up the areas in rooms I attempted to paint to make it look more professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$310
Response from Cook Enterprises LLC
[Member name removed] thank you so much for your review it was a pleasure to get your house ready. If you ever need me for any repairs in the future give me a call I give all my Angie's list customers a 10% discount. Thank you Brad cook
Jackie O.
01/2014
5.0
plumbing, water heater repair
 + 0 more
It always goes great! No matter how small or big the job it always gets done in a timely manner. His prices and customer service are awesome and I would recommend him to anyone!
Description of Work: Brad and his team have been doing work for almost a year such as setting toilets, replacing water heaters and repairing broken / leaking pipes, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cook Enterprises LLC
Thank you for all the business you give my company we are great-full. We will continue to provide your property's with the level of craftsmanship known. Thank you for your review Brad Cook
Steve S.
01/2014
5.0
plumbing
 + -1 more
I currently live and work in Miami Florida. My daughter called and said she had no water for two days. We thought the pipes were frozen. I called numerous plumber contractors. Some answered the phone and some didn't. Mr Cook answered his phone I told him my problem and he said he would be there is an hour. It was actually less than an hour. He repaired the pipe in a very short amount of time. He even repaired another leaky pipe and checked for other problems.
Description of Work: He repaired a burst pipe in my pump house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Response from Cook Enterprises LLC
Thank you sir! If you have any problems in the future feel free to call me 24/7
Ana M.
01/2014
5.0
plumbing
 + -1 more
Drain Pros staff consistently provided excellent customer service during all three visits to my home. The quality of their work is exemplary. They set the bar high and can clearly be trusted with the most difficult projects. They even reset an uneven bedroom door for me, for FREE! It is always a pleasure to do business with such talented professionals. I, without hesitation, recommend Drain Pros for any residential or commercial plumbing or general handyman service.
Description of Work: Drain Pros replumbed my house. The cast iron pipes were leaking. The cost included labor and materials.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Cook Enterprises LLC
The pleasure was all ours we appreciate the call. Feel free to give us a call in the future. Thank you Brad Cook
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
General Remodeling,
Kitchen and Bath Remodeling,
Interior Painting,
Electrical,
Insulation,
Heating and Air Conditioning,
Countertops and Backsplashes,
Sewer Cleaning,
Exterior Painting
FAQ
Cook Enterprises LLC is currently rated 4.5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Cook Enterprises LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Cook Enterprises LLC offers the following services: Plumbing, Drain Cleaning, Pressure Washing, Remodeling, Kitchen & Bathroom Remodeling, home remodeling, home construction