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Cook Enterprises LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

Cook Enterprises LLC is a locally owned & operated Plumbing and Remodeling company with 20 years of experience, offering a variety of remodeling, new home builds, complete renovations, and plumbing services to customers located in and around Eastern North Carolina. From clearing a clogged drain to installing the new piping for a complete bathroom renovation project, there is no job too large or too small for our plumber and remodel teams to handle. We pride ourselves on our ability to offer same day service, affordable, friendly, fast, and accurate service for all of our customers. Our team can offer services to both commercial and residential customers to meet all of their Plumbing and Remodeling needs. To learn more about our services, to schedule a service appointment with our team, or to request a free quote for your plumbing services or remodeling needs, contact us today. If in need of emergency services, please contact us at 910-381-1681.

Business highlights

14 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Drain Cleaning, Pressure Washing, Remodeling, Kitchen & Bathroom Remodeling, home remodeling, home construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.569 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
1%
3
4%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 51-69 of 69 reviews

Desiree M.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Set up plumbing for a commercial commissary to be inspected by the health department

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,100

Response from Cook Enterprises LLC
Thank you for leaving us a review we are greatful to be able to assist you with with all your plumbing needs. Thank you so much Brad Cook President

Loretta N.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: The owner's response was immediate. This was the second time I have used this company and I will use their services in the future if needed. It is a huge relief to know Drain Pro is honest and compassionate, when plumbing problems can be very high stress for a homeowner. I highly recommend Drain Pro for your plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KIM J.
05/2016
4.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$85

joseph H.
02/2016
1.0
plumbing
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Cook Enterprises LLC
Hi, looking at your name and address I'm trying to figure out who you are? I think you reviewed the wrong business. Thank you Brad

Jennifer B.
02/2016
5.0
home remodeling, plumbing
  + 0 more
unknown
Description of Work: Installed shower heads, new shower valve and shower curtain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Cook Enterprises LLC
Thank you so much for taking the time to leave us a review. We appreciate your feed back and look forward to doing work for you in the future. Brad Cook

shane H.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: My hot water heater was leaking and I called Drain Pro's to advice me on my options. I was not looking forward to having to replace my hot water heater especially right before the holidays. They sent a nice technician to my house and fixed my water heater. I was so surprised that they didn't tell me that I needed to replace my water heater that is 15-20 years old. Instead they replaced a $10 part with a small service fee and I was up and running with hot water. Not to mention how happy my wife was with their honesty because she was the one home when they came out. She said they could have easily told her the water heater needed to be replaced and would have had them change it out. Super happy with Drain Pro's!
Rating CategoryRating out of 5
Yes, I recommend this pro

David R.
12/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Brad Cook's company abandoned the job after being paid, leaving every room in my house as well as yard unfinished and in disarray. They left holes and unpainted walls, poor craftsmanship, defective new appliances, tile with missing grout, missing and poorly installed fixtures, jagged trim, construction garbage, damage to other areas and vandalism and theft from disgruntled workers.
Rating CategoryRating out of 5

Response from Cook Enterprises LLC
Thank you for taking the time to leave us a review. I'm extremely insulted that you would have left such a terrible review on my company. All of my employees are background checked drug tested and screened before hiring. So it's very upsetting to see a disgruntled customer that is upset because a contractor wouldn't do something for free. You had muitlple contracts to which all were complete with the best craftsmanship around. The damage that you are blaming on my employees are damages that were things you were trying to get us to fix for free and were not part of the contract. Also your making false Algations that myself and my supervisor are thieves all because we wouldn't do something for free! That is not fair for you to having any integrity and badger me for no reason. We fulfilled our agreement per contract and DID NOT vandalize or steal from you I'm sorry you are disgruntled. We have been serving North Carolina for over ten years and never have been so insulted. I will not do the same I wish you the best of luck. Respectfully, Brad Cook

Carmen B.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Tied into the city sewer and disconnect septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Cook Enterprises LLC
Thank you for taking the time to leave us a review! We appreciate your business and look forward to helping you in the future Brad Cook

scott M.
11/2015
5.0
countertops, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Susan S.
10/2015
5.0
remodeling, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Came out and replaced my outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Cook Enterprises LLC
We are happy you were satisfied with our service. We look forward to assisting you in the future. Thank you Brad Cook

Olatokunbo O.
10/2015
5.0
remodeling, plumbing
  + 0 more
unknown
Description of Work: The plumber inspected the supply hose to the water closet in the master bedroom. The supply hose had a slow leak, but upon inspection, the hose was intact and showed no signs of wear or perforation. |Brad the plumber, was extremely polite and was easily reached. I would definitely recommend their service as a very honest and transparent plumbing service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Cook Enterprises LLC
Thank you so much for using our services. It was a privilege doing work for you. If you need us in the future Feel free to call us. Thank you Brad Cook

Veronica J.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: Drain Pro never showed up and waited one hour and fifteen min. and never a call or anything. The appointment was 4:00 pm and I waited until 5:15 and not even a call or anything
Rating CategoryRating out of 5

Response from Cook Enterprises LLC
Im sorry you are upset that we weren't able to service Kinston it is 11/2 hours away from our office. Thank you Brad Cook

Gerry R.
07/2015
5.0
remodeling, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Replace drain lines in our drain field. Smoothed out area and covered with seed and pine straw.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,096

Response from Cook Enterprises LLC
Thank you for taking the time to leave us a review. Let us know if you need anything. Brad Cook

Craig H.
12/2014
3.0
plumbing
  + -1 more
.
Description of Work: Replaced water heater and patch-repaired A/C condensation drain. Shade-tree quality and didn't fix the root of the problem early on. Spent a lot more time than they planned and had to make several trips to make it work. (Broke the first new water heater they installed, then took a long time with the second.). I'm not sure if their work meets building code. They were responsive to my calls for help and they were courteous.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


Lynette W.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Put in new garbage disposal. Didn't open drain for dishwasher. Had to come back. Then it leaked because no seal put on it. Finally fixed after 3 rd visit.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Angela C.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I called them for a dishwasher repair. The technician called me back very quickly. After a few questions he determined that there was not a plumbing problem, told me how to stop the leak myself so there would be no service charge. This is enough reason for me to call them the next time I have a plumbing problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LEANNE J.
08/2014
5.0
plumbing, water heater repair
  + 0 more
See above
Description of Work: Upon returning from vacation, I found that my hot water heater at my office/commercial property was leaking from the bottom. I chose Drain Pros because of the good reviews. I called Brad and he came out within 2 hours. He installed a new water heater for me in about 1 hour. Awesome work! The price was reasonable (I called around for quotes). I would definitely use Drain Pros again for any commercial or residential work!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$540

mike S.
05/2014
5.0
remodeling
  + -1 more
Went well. Easy to work with.
Description of Work: Remodeling work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Brad C.
12/2013
5.0
plumbing, water heater repair
  + 0 more
Great!!!
Description of Work: I called ever plumbing company around and they were to busy to come by and look at water heater. So after searching I found Drain Pros I called them and they responded within the hour. I had the comfort of the actual owner showing up to performed the work which for me is rare. Brad cook owner did a amazing job. I recommend this company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Cook Enterprises LLC
It was a pleasure to replace your water heater. Feel free to call us in the future with any heating and air or plumbing needs. Thank you Brad Cook
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    • 3(current)

Contact information

461 Freedon Way, Midway Park, NC 28544

http://www.cookenterprisesllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
General Remodeling,
Kitchen and Bath Remodeling,
Interior Painting,
Electrical,
Insulation,
Heating and Air Conditioning,
Countertops and Backsplashes,
Sewer Cleaning,
Exterior Painting

FAQ

Cook Enterprises LLC is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Cook Enterprises LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Cook Enterprises LLC offers free project estimates.
Yes, Cook Enterprises LLC offers eco-friendly accreditations.
Yes, Cook Enterprises LLC offers a 10% senior discount.
Yes, Cook Enterprises LLC offers emergency services.
Yes, Cook Enterprises LLC offers warranties.
Cook Enterprises LLC offers the following services: Plumbing, Drain Cleaning, Pressure Washing, Remodeling, Kitchen & Bathroom Remodeling, home remodeling, home construction

Contact information

461 Freedon Way, Midway Park, NC 28544

http://www.cookenterprisesllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day