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Universal Home Solutions Inc

Gutters, Roofing, Gutter Cleaning,

About us

With over 20 years of experience in the roofing industry, we specialize in asphalt roof systems inspection, leak detection, replacement, repairs and maintenance. We fabricate custom gutter systems or guards to fit each home's design, color, contour and water drainage characteristics. Our experienced crews are dedicated to the best possible workmanship. We are your local, Angie' List Award Winning, Insurance Claims Specialists and Owens Corning Preferred Contractor. 24Hr Emergency Service-Contractor Referrals-HOA/Management Agency Maintenance Contracts

Business highlights

24 years of trusted experience

Services we offer

Roof Inspections & Maintenance, Leak Detection & Repairs, Re-Roofs, Insurance Claims, Seamless Gutters & Downspouts, Gutter Cleaning, Gutter/Downspout Upgrades/Retrofits, Gutter Guards, Soffit & Fascia, Boxing, Wood Rot & Damage Repairs, Animal Damage

Services we don't offer

Metal, slate, tile, flat roofs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 234 reviews

Jen B.
06/2017
5.0
gutter cleaning, gutter repair
  + 0 more
The job was well done.
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Tom C.
05/2017
2.0
gutter repair, roofing
  + 0 more
Does not return calls.
Description of Work: Contacted his company for a price for a new roof. They did not come out, but got some kind of info over the internet and sent me an email quote. I had questions, so called his office 3 times for him to call me, but he doesn't return calls. Will go elsewhere.

Rating CategoryRating out of 5
value
4.0
responsiveness
1.0


Response from Universal Home Solutions Inc
Mr. [Member Name Removed], We are sorry for the miscommunication. As evidenced by our many super reviews over the years, this doesnt happen often. Customer service is important to us so we try very hard to set manageable expectations on follow ups. Due to an upsurge in work volume and a shortage of skilled workers, we have recently had some challenges and are working through them. I would like to thank Mr. [Member Name Removed] for being patient as we are currently working with him on his roof project. James. D (Owner/Operator)

NICOLE S.
05/2017
5.0
roofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

mira K.
04/2017
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

CATHY F.
01/2017
5.0
gutter cleaning, gutter repair
  + 0 more
Excellent!
Description of Work: Gutters and down spouts were cleaned and Gutter Guards installed. As well, an overhanging roof shingle on a pre fab sun room was trimmed to allow water to enter existing gutter which was also cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Universal Home Solutions Inc
Thank you for your business and the great review. James. D (owner/operator)

EUGENE M.
10/2016
5.0
gutter repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle M.
09/2016
5.0
drywall
  + -1 more
Excellent.
Description of Work: They replaced dry wood rot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Peter O.
07/2016
5.0
gutter repair
  + -1 more
unknown
Description of Work: This is the second time we use this company. Just as the first time (gutter installation) this time (storm damage repair to gutter and roof) they did all as promised, on time and were well. I highly recommend James, his company and his employees.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brandon W.
07/2016
5.0
gutter repair
  + -1 more
unknown
Description of Work: Had gutters replaced and had a roof repair. Individual was professional and did quality work. I would use this company again in the future. One constructive feedback note would be that the communication and responsiveness from the office could be better. I called the office several times and no one answered. The company had to reschedule their appointment once due to the crew getting stuck on a job longer than expected (which I understand). Overall, I am satisfied with the work completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Amala D.
06/2016
5.0
gutter repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen L.
06/2016
5.0
gutter cleaning, gutter repair
  + 0 more
unknown
Description of Work: Cleaned leaf debris from house gutters. It went GREAT! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Marc D.
05/2016
5.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Candace R.
04/2016
5.0
gutter repair
  + -1 more
unknown
Description of Work: The moved an existing gutter three inches and put up a splash guard.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

TC B.
04/2016
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: New guttering. Everything went well. Arrived as promised; completed work and left the grounds clean. Consulted with me on a couple of issues to make sure they installed according to my wishes. Very pleased with outcome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Minh P.
04/2016
5.0
gutter cleaning, gutter repair, roofing
  + 1 more
Job completed, well done.
Description of Work: Gutter cleaning, inspecting any roof damages

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Elizabeth M.
03/2016
5.0
gutter repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sean C.
03/2016
5.0
gutter repair, roofing, siding
  + 1 more
unknown
Description of Work: Replaced damaged fascia. Went smooth. Saw damage. Gave a reasonable quote that was what i expected to pay and gave me a reasonable time frame of the repair. They delivered on the repair and in the time frame amd for the quoted price. Whats not to love? Would use again in a heart beat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna R.
03/2016
5.0
gutter repair, roofing
  + 0 more
great service
Description of Work: gutters and roof

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer C.
05/2010
5.0
gutter repair, roofing
  + 0 more
The gutter repair cost us $875. The replacement of the vents cost us $475. We felt that their price was high, but they were very dependable. It is reasonable considering what they do. They were perfect. We will definitely use them again in the future.
Description of Work: We used Universal Home Solutions, recently. They cleaned and repaired our gutters and replaced three roof vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Scott B.
04/2010
5.0
roofing
  + -1 more
James stopped by my house while I was at work, called me to report on what he'd found, and sent me photographs of what he'd seen. He performed necessary maintenance (mainly re-caulking cracked joints and fixing flashing). I now feel confident that I will have no leaks in the near future. James was very pleasant and helpful, and I'll certainly contact him again if problems arise.
Description of Work: I had no known roof problems, but I asked James to inspect my roof for any potential leaks, cracked caulking, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

jim H.
03/2010
5.0
gutter repair, roofing
  + 0 more
THE JOB WENT GREAT. QUICK AND EFFECIENT
Description of Work: REMOVED OLD GUTTERS/DOWNSPOUTS AND REPLACED WITH NEW ONES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ed I.
03/2010
5.0
roofing
  + -1 more
Very friendly & reliable. Nice job.
Description of Work: Repaired roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Dan M.
11/2009
5.0
house painters, gutter cleaning, gutter repair, handyman service, roofing, woodworking
  + 4 more
James & Ed from Universal Home Solutions were very punctual, professional and eager to assure that I was pleased with their work. Due to inclimate weather the total job took a few days longer than anticipated - but I didnt' have to worry about calling them back to complete the job. UHS also took the initiative to have their insurance company provide a Certificate of Insurance with my name and address issued as Certifiecate Holder. Overall very satisfied with the whole experience...nice to work with true professionals!!
Description of Work: Replaced front porch handrail, painted all front porch posts and railing. Gutter clean out. Repaired [new screws and sealed] leaks in gutter corners. General roof repair [nail pops, torn shingles and ridge vents]. Hauled away large pile of yard debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$695

BRIAN L.
03/2009
5.0
handyman service
  + -1 more
James showed up on time both days and worked dilligently to finish the work. After several days, James called to be sure that I was satisfied with his work product.
Description of Work: Interior caulking, grout maintenance in bath, install drip edge around house at roof line, removed and reinstalled several exhaust caps, exterior caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

BRIAN L.
03/2009
5.0
roofing
  + -1 more
James met me at my property in a timely manner, gave me an estimate on the work and performed the work as specified on the estimate.
Description of Work: Installed a membrane on the seam of our roof and general maintenance on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

3122 Fincher Farm Rd Suite 100-288, Matthews, NC 28105

http://www.universalhomesolutions.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
10-01641654164
Trade License Locale
Mecklenburgh County,Union County
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Roofing,
Gutter Cleaning,
Finished Carpentry and Woodworking,
Siding,
Handyman Services,
Exterior Painting,
Chimney Repair,
Hauling,
Decks and Porches,
Drywall,
Skylights

FAQ

Universal Home Solutions Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Universal Home Solutions Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Universal Home Solutions Inc offers free project estimates.
No, Universal Home Solutions Inc does not offer eco-friendly accreditations.
Yes, Universal Home Solutions Inc offers a 10% senior discount.
No, Universal Home Solutions Inc does not offer emergency services.
Yes, Universal Home Solutions Inc offers warranties.
Universal Home Solutions Inc offers the following services: Roof Inspections & Maintenance, Leak Detection & Repairs, Re-Roofs, Insurance Claims, Seamless Gutters & Downspouts, Gutter Cleaning, Gutter/Downspout Upgrades/Retrofits, Gutter Guards, Soffit & Fascia, Boxing, Wood Rot & Damage Repairs, Animal Damage
Metal, slate, tile, flat roofs.

Contact information

3122 Fincher Farm Rd Suite 100-288, Matthews, NC 28105

http://www.universalhomesolutions.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM