Universal Home Solutions Inc

The recommended "helmet" gutters and downspouts were installed quickly and quietly. I thought there would be lots of noise but there wasn't. The technicians were very polite and pleasant. Dana, Jim and Jaimin have been a delight to work with and I highly recommend the company.

Based on reviews from Angie's List, I selected this company to install a gutter guard on all of my gutters. The company was very professional. They called in advance, scheduled a date for the work, arrived on time and completed the work satisfactorily. The two guys who performed the work communicated well with me about what was going to be done. They worked steady and completed the work in a couple of hours. Later, I hired the same company and guys to repair a couple of minor roof issues. I highly recommend them and will used them again for similar work.

I highly recommend Universal Home Solutions, Inc. It was a smooth process from initial call for an estimate to having our gutter installed. This is the second time we have used them for a gutter install (at two different homes), and both times they have done an excellent job.

Our roof and gutter service by Universal Home Solutions was exceptional. The presurvey was detailed, and work recommended was conservative at a reasonable price. No excessive or unnecessary work was suggested. The work crew showed up on time and were very professional. They worked quickly, did the roof and gutter repairs well, and cleaned up the work site. We have used this company for 7+ years and have never had a bad experience.

They gave us an estimate and responded quickly. Very professional and the job was completed correctly

After discovering that squirrels were eating my existing gutter guards and getting into the side of my home, I contacted Universal Home Solutions for an estimate for repair. James was professional, and provided a honest assessment of my needs which included new aluminium gutter guards, and miscellaneous wood repair. The team arrived on time and worked all day. It was discovered that the scope of the project needed to be changed to include drip edges and flashing on areas of my home. After a discussion with the team lead on site as well as James, a fair price was negotiated and the additional work was completed that day as well. All debris was removed and the project was completed as promised. I am very pleased with the work and would recommend their services.

I called the office and was told James would be out the next day. The next day he called and set a time when he'd be out. He showed up right on time. He immediately assessed the garage and got up on the roof. Having found no problems on the roof, he moved to the rest of the garage. After checking the attic and not finding a problem, he checked the rest of the garage. He was able to find the source of the musty smell and recommend someone that could look at it. It was clear at the beginning of his visit that I didn't have a roofing problem, yet he worked on it until he found the source. He didn't charge me for the visit. When I do need my roof worked on or replaced, I'm calling him.

It went amazingly! The crew was extremely pleasant and professional! Got the whole project done EXCELLENTLY IN 6 hours!!! Looks great! Would highly recommend, again and again!

Very Professional. Work was done in a timely manor and very professional. Responded quickly and I couldn't be happier.

initially it went very well -- we were very pleased -- responsive; work was done. Until...one of the areas repaired leaked again; called and days went by without a response. We called again - a worker came to look but by then, it was dry and he noted "no leak." The next rain...the same scenario no response. We got a bit annoyed and insisted on talking to James (getting through the front office is horrible). James came by and saw the attic was wet. A worker came out and worked on it. The next rain -- still a leak (not as bad) but with today's rain -- you can tell the wood is saturated. We called after that rain (not today's rain) - almost two weeks without a response - it's so exasperating trying to communicate with the front office - you don't want to call. We were told she was on vacation and would get back to us. Two days later i received the following: "I apologize that we have not been able to get back out there to take a look at your leak. Unfortunately we've been unable to get our guy to get back in touch with us, so we don't have anyone else who can come and take a look at it. We suggest having someone else come and see if they can diagnose the issue as we have been unable to do so." Isn't that what their job is -- to find the leak? "Unable to get our guy to get back in touch with us" -- isn't this person their employee? What is that statement? Their contract states they warranty their work for a year -- it is not a year. We hope that means they pay for the next repair! Right. Truly disappointed -- we thought we found a "good" person/company -- turned out to be one of the worst -- we've never been treated like this. Suggest you think very carefully about this company before engaging. Onset is a good experience -- but don't let there be a problem...you will be ignored. Horrible customer service and after their response, definitely question the quality.

Excellent! Crew was very nice and professional to work with. It appeared to me that this company takes care to do a thorough and careful job with repairs.

Exceptionally professional, great value, prompt and expert service

All went well as promised and expected.

The roofers showed up late. They performed the work stated in the package we purchased including caulking and roof inspection. However, they missed a couple of shingles. They returned immediately to replace the ones they missed. Overall we were very satisfied with the service. I would recommend them and hire them again.

They missed one spot and came back immediately to fix it. I would hire them again.

There aren't any trees around the front of the house so really the backside and garage gutters needed cleaning with room 10 minutes. I told them when they arrived that there was a corner gutter that was leaking and could they look at it. They reported back to me that it needed a longer screw and then they showed me pictures of all the other things that were wrong with my roof. I asked if they could just put the longer screw in the gutter since the $175 included minor repairs. They said they would need to send someone else out to do that and would also send me an estimate for the other things found which all I ended up getting was an estimate for $495.

They were very prompt and professional. They performed the work well and cleaned up everything. I would use them for any roofing issues in the future and have recommended them to friends.

Very prompt, professional and complete job

James and Universal were terrific. They came out within a couple of days in all three cases and proposed solutions that were simpler and cheaper than what other roofers and inspectors had recommended. James even helped us persuade our buyers that what he was proposing was better than what the inspector said.

Showed up on time. Did the work promptly.

Great. That was several years ago and I have had no problems since. Last year they replaced cuffs around the vents, also successful.

Everything went perfectly. Team came and installed the gutters on garbage collection day, they moved mine and my neighbors garbage cans to ensure the trash was collected. Installed the gutters so quietly I was able to work with no interruptions and the backyard seemed cleaner after they left than before the came. I'd highly recommend them.

They were fast, through and knowledgeable. Very happy with the service performed and the quality of their work

These guys are amazing and the staff is always very responsive! We are selling our house and needed some roof repair. The price was cheap, but the workmanship was premium. They did such a great job, we are having them replace our gutters. Ask for James, when you call.

Quick, easy, professional, friendly, and a good price. What more could you want?