Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Universal Home Solutions Inc

Gutters, Roofing, Gutter Cleaning,

About us

With over 20 years of experience in the roofing industry, we specialize in asphalt roof systems inspection, leak detection, replacement, repairs and maintenance. We fabricate custom gutter systems or guards to fit each home's design, color, contour and water drainage characteristics. Our experienced crews are dedicated to the best possible workmanship. We are your local, Angie' List Award Winning, Insurance Claims Specialists and Owens Corning Preferred Contractor. 24Hr Emergency Service-Contractor Referrals-HOA/Management Agency Maintenance Contracts

Business highlights

24 years of trusted experience

Services we offer

Roof Inspections & Maintenance, Leak Detection & Repairs, Re-Roofs, Insurance Claims, Seamless Gutters & Downspouts, Gutter Cleaning, Gutter/Downspout Upgrades/Retrofits, Gutter Guards, Soffit & Fascia, Boxing, Wood Rot & Damage Repairs, Animal Damage

Services we don't offer

Metal, slate, tile, flat roofs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9234 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 234 reviews

Julia S.
07/2013
5.0
gutter cleaning, gutter repair
  + 0 more
Completed job on time and at price quoted. Very professional, cleaned up all debris and did a followup visit to install splash guards to prevent overflow at certain areas. Recommend highly.
Description of Work: Cleaned gutters and installed gutter guard system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Eric C.
07/2013
5.0
gutter cleaning, gutter repair, woodworking
  + 1 more
My experience was pretty good. They did a great work. I couldn't ask for anything more. I like their communication.
Description of Work: Universal Home Solutions re-pitched, recut and cleaned the gutters and did a little bit of framework around my backdoor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Rick R.
06/2013
5.0
house painters, roofing
  + 0 more
They did fine. We were fine with them from their attitude to the way they did their appointments. They explained when they had to reschedule because of the weather. They were nice when they came. They did what they needed to do. The amount they charged was very reasonable. We were overall pleased with their professionalism. We are planning on having them again if we need their services.
Description of Work: We used Universal Home Solutions Inc. for flashing replacement and they also checked the roof area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janna S.
06/2013
5.0
garbage collection, gutter repair, hauling services, home inspection, roofing
  + 3 more
They made time for me right away for an estimate and even cleared their schedule to fit me in sooner since I had to deal with an escrow account. They were super friendly and professional. Universal put all new top of the line gutter guards on my home and upgraded the down spouts. They worked all day and removed all debris - I haven't even found a screw! Universal helped fix major problems where water was just pouring in around degraded flashing, went over and sealed the roof with cocking on cracked shingles and exposed nail heads - said it should buy us some time until we can afford to replace the roof. It only cost about $200. He was very easy to talk to and was realistic. I would highly recommend his services.
Description of Work: Gutter repair: Replaced all gutter shields and removed old ones Upgraded downspouts to a bigger size removed all debris general inspections Roof maintenance: Cocking inspection replace dry rotted flashings

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,530

rebecca W.
05/2013
5.0
roofing
  + -1 more
I really liked dealing with the guy. He was very professional, answered my questions very efficiently, the billing was very clear and everything just went off really well. The clean up was really good. It was well done.
Description of Work: I used Universal Home Solutions for roofing a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Van H.
05/2013
5.0
gutter cleaning, gutter repair, home inspection, roofing
  + 2 more
James responded to the Angie's Deal request quickly. He was punctual, professional, and helpful. He inspected and evaluate the entire roof and repaired a leak. He also cleaned out the gutters while he was on the roof. Importantly, he did not use the opportunity to sell a new roof. I will use him again for roof maintenance.
Description of Work: Roof inspection and tune up. Cleaned gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charles D.
05/2013
5.0
gutter cleaning
  + -1 more
Did a great job in cleaning the gutters. Only one is they cleaned the downspouts well and I had to flush out the downspouts myself.
Description of Work: Came cleaned all of my gutters on my two story home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Joe L.
05/2013
5.0
house painters, gutter repair, hauling services, woodworking
  + 2 more
.James was right on time for the estimate. He was very knowledgeable, professional, and very nice. They were scheduled to start on Monday, 5/6/13. Due to a rain forecast of 80% James contacted me and wanted to know if it was ok to start early afternoon if the weather held. I said it was fine. Edward showed up right on time and started the demo. He got all the gutters down and thoroughly inspected all fascia. The next day, right on time, Edward replaced all the damaged and rotted fascia. He then sealed all the wood and primed it. He then painted all the wood. These guys don't slop paint on, they take their time, and are very detail oriented. He did a beautiful job. James then came from another job and together they started to put up the new guttering. Five stars and you can't find a better team to do your gutters or roofing.I could go on and on, but the bottom line is that Edward and James are true professionals. Their attention to detail, their expertise and knowledge are exceptional. It was a real pleasure to have them here. I can't think of an adjective good enough to describe these guys and the work they do. They are the best at what they do I have ever seen. Five huge stars!!!
Description of Work: They pulled old gutters and downspouts. Replaced fascia, primed , sealed, and painted all new wood. Installed new gutters and downspouts. Hauled away all the old gutters. Thoroughly cleaned up when done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Sukey P.
04/2013
5.0
chimney repair, handyman service
  + 0 more
Universal Home Solutions responded very promptly to our request - the job was done in several hours. The Chimney is now sealed to the house and the job was neatly done. The cost actually came in a little under the estimate. We're very pleased with their service and would call them again.
Description of Work: Caulked gaps between chimney and house after chimney stabilization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Mary M.
04/2013
5.0
drywall, roofing
  + 0 more
I was worried that I would be told that I need to replace our 10-year-old roof and get charged and arm and a leg. I guess I was preparing for the worst being a new homeowner.
Description of Work: It had been raining for 2 full days and I noticed that the rain water was seeping into the drywall of our master bathroom. So I pulled down the drywall to find the cause of the leak.... needless to say it was a roof leak. I called James from Universal Home Solutions and he came to our address 2 hours after I had called. James inspected the roof and found some nails in our roof as well as some shingles that were tucked under instead of over our vent support near the bathroom. He removed the nails and sealed the holes. He moved the shingles over the vent support to prevent water coming into the house and he sealed the vent. He also checked the remainder of our roof. He found more nails, removed those nails, and sealed the holes. He took pictures of what he was fixing as well which helped us understand the root causes of our problems!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tom P.
04/2013
5.0
gutter repair
  + -1 more
They were on time, reasonable and very responsive. They were fine; I would not say that they were great. They did a good job and I would use them again if I had the opportunity.
Description of Work: I had Universal Home Solutions do gutter installation. Their prices were reasonable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ethel C.
04/2013
5.0
gutter repair
  + -1 more
I called Universal home solutions, James returned my call promptly, He set up an appt to take a look at the home.A couple of days later, He called while his worker was checking the house to tell me what needed to be done. I gave him the okay to proceed with the work. He re-attached gutters on two sides of the house that were loose. He also gave me a 10% discount. I would definitely use this company again.
Description of Work: Re-attached gutters that were loose on two sides of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

EMILY C P.
03/2013
5.0
gutter repair
  + -1 more
It went very good. He was very easy to schedule with, he came out on time. He explained exactly what he recommended. He followed that up with a written estimate. I went ahead and went with the contract with him, within one week his employee came out to do the work to my satisfaction.
Description of Work: He repaired and replaced certain gutters and downspouts. He also recommended repalcing the downspouts with larger sized downspouts. I went with the larger product which was part of the cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Paul H.
03/2013
5.0
chimney repair, gutter repair, roofing
  + 1 more
I originally asked for an estimate to completely replace the roof. They showed up and inspected the roof and told me the roof was still in good shape less than ten years old and offered me an estimate to replace the rubber pieces around the vents (dry rotted) and the flashing around the chimney (we had experienced leakage around the chimney and some of vents). They could have easily taken my money and replaced the roof but they were very honest. I called them back a week later to get the work done. They arrived at the appointed time and completed the work quickly . They cleaned up completely. I did not find one nail in the yard.
Description of Work: Replaced the flashing around the chimney and the rubber around the vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Cathy C.
03/2013
4.0
woodworking
  + -1 more
After James and the person who works with him completed the work, I was concerned when I found only part of the rotten wood on two of the windows was replaced. I hired a co-worker to inspect all the work, including the repairs on the roof that I could not see, and was told the work was all was done correctly except for all the rotten wood not being replaced on the windows. I contacted James, and he came out to address my concerns and said the contract did not cover the other rotten wood on the windows, which he said they had also seen. For $250 more the rest of the rotten wood, some which I had thought was covered by the initial contract, was replaced. One board above a window had not been noticed until after the repairs had been completed and I did expect to pay extra for that. Though I was disappointed I was not called the minute any rotten wood that was not covered by the contract was see, I am now satisfied with the repairs and learned in the process the importance of having a clear understanding of exactly what the contract is stating before signing it.
Description of Work: I contacted James Drummond of Universal Home Solutions to patch two leaking gutter corners and found out he also did wood repair. James came out and quoted on gutter and wood repair. While on the roof he found a third gutter corner that was leaking and a panel on the wood chimney box that had come loose and needed to be nailed back. He quoted on these items plus replacing strip of trim on left side of side door, wood on left side of front door, some rotten wood on chimney, replace wood around two windows, and put slanted metal stripping over damaged woodwork under two windows so that water would drain off better. I asked that if he found any other damaged wood while he was doing this work to notify me so that all rotten/damaged wood could be taken care of.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,150

Rick R.
03/2013
5.0
gutter cleaning, gutter repair
  + 0 more
They really, really good to deal with. They were very professional and very fast, and very courteous. I will use this company again.
Description of Work: We did use Universal Home Solutions. We had them repair a sagging gutter. They actually had to do some work on the soffit of the house because of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Aleda H.
02/2013
5.0
gutter repair, roofing
  + 0 more
They came out to my house the same day I called them for help. They listened to my concerns, took a look at things, and then explained to me what they thought was causing the problems. Their explanation made perfect sense to me along with their recommended fixes. They sent me an estimate and then, upon my approval, returned to my home the next week to perform the work.
Description of Work: Universal Home Solutions did an excellent job identifying the issues and recommending the fixes for gutter problems at my home. They were very responsive, professional, and pleasant to work with. I would definitely recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Donna & S S.
02/2013
5.0
gutter cleaning
  + -1 more
They were good, nothing negative. It was done in a reasonable amount of time. They were very responsive.
Description of Work: We used Universal Home Solutions to clean the gutters out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sheila E.
01/2013
5.0
gutter cleaning, gutter repair
  + 0 more
The company was very quick to respond to our request for a quote. They also let us know well in advance that the scheduled date to do the job was going to be delayed due to weather constraints. The repairman showed up exactly on time, got to work right away, and finished in a timely fashion. He informed me of future potential roofing/gutter issues he found while completing his work but wasn't pushy regarding needed repairs. He also did a great job cleaning up the debris he removed from our gutters.
Description of Work: We had our gutters cleaned as well as have a drippy gutter repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Colin F.
10/2012
5.0
roofing
  + -1 more
This vendor was extremely punctual and thorough. An initial inspection was performed complete with a full description and photos. The work was done earlier than expected as well as at a very reasonable and competitive price. Great job and highly recommended.
Description of Work: Vendor came out to assess and repair rodent damage to roofing materials. There were 5-6 areas that needed to be repaired on the roof. The areas identified were sealed and made impervious to future damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bill B.
07/2012
5.0
gutter repair, roofing
  + 0 more
I had hail damage from recent storms and my insurance company paid to have the entire roof replaced. I chose this company because of their good reputation and Mr. Drummand's exceptional knowledge and obvious intergrity. I had been having water leak into my den through the ceiling and wall and he corrected this problem by doing the roof job properly and correcting the gutter problem I was having. Mr. Drummond did not charge any extra to fix the gutter problem which required him having another contractor to assist and which needed an additional gutter. The entire process went well, from initial communications, all the way through follow-up after the job was completed. He came weeks later at my request to put up a splash guard on the gutter by the front entrance, something he didn't charge for either. He provided great quality and service.
Description of Work: Replaced entire roof due to hail damage. They also fixed two gutter problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

LORI W.
07/2012
4.0
gutter cleaning
  + -1 more
It seems like they did fine. They did cleaned after themselves.
Description of Work: They cleaned our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike A.
04/2012
5.0
gutter repair, roofing
  + 0 more
My bust. Everything has been told in the first section.
Description of Work: It is nice to see there is still a company out there that answers there phone and also returns calls when needed. James came out in a timely manner to give me a estimate. When I decided to go with him I was scheduled quicker then I was originally told which was nice. His crew did a nice and neat job with our house.Universal Home Solutions installed 5 inch gutters along with the bigger down spouts throughout our two story home. Thanks James.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Frank R.
04/2012
5.0
gutter repair
  + -1 more
James was extremely professional from my first call to him, to the finish of the job. He set up an appointment to visit within days of my call to view a leak we had in our gutter. He showed up on time and went up on the roof to view all the gutters, took pictures and showed me all the gutters and immediately cleaned out the one problem gutter, and repaired the leak on this first visit.He was very polite and prompt and I would recommend him to anyone needing gutter work. James is the most professional and honest worker we have hired since moving to the area in 2007.
Description of Work: Gutter clean out and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janice L.
02/2012
5.0
gutter repair, roofing
  + 0 more
Workers arrived on time and completed job in timely manner. James Drummond, owner,came by next day to check to make sure everything was done according to the agreement. Very satisfied.
Description of Work: New roof for small shed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Contact information

3122 Fincher Farm Rd Suite 100-288, Matthews, NC 28105

http://www.universalhomesolutions.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
10-01641654164
Trade License Locale
Mecklenburgh County,Union County
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Gutters,
Roofing,
Gutter Cleaning,
Finished Carpentry and Woodworking,
Siding,
Handyman Services,
Exterior Painting,
Chimney Repair,
Hauling,
Decks and Porches,
Drywall,
Skylights

FAQ

Universal Home Solutions Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Universal Home Solutions Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Universal Home Solutions Inc offers free project estimates.
No, Universal Home Solutions Inc does not offer eco-friendly accreditations.
Yes, Universal Home Solutions Inc offers a 10% senior discount.
No, Universal Home Solutions Inc does not offer emergency services.
Yes, Universal Home Solutions Inc offers warranties.
Universal Home Solutions Inc offers the following services: Roof Inspections & Maintenance, Leak Detection & Repairs, Re-Roofs, Insurance Claims, Seamless Gutters & Downspouts, Gutter Cleaning, Gutter/Downspout Upgrades/Retrofits, Gutter Guards, Soffit & Fascia, Boxing, Wood Rot & Damage Repairs, Animal Damage
Metal, slate, tile, flat roofs.

Contact information

3122 Fincher Farm Rd Suite 100-288, Matthews, NC 28105

http://www.universalhomesolutions.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM