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TLC-The Landscape Company

Landscaping, Lawn and Yard Work, Pavers and Hardscaping,

About us

TLC- The Landscaping Company is located owned company in Charlotte that does business the old fashion way. We will meet you on time, and give you an exact quote for your job with a hand shake. We will be on time and offer you excellent service. Please call me or email me any question for almost anything and remember- all questions are a good question. Insured to 2 million dollars .

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Lawn maintenance, landscape design & installation, hardscapes. Pruning & removal of shrubs & trees. Irrigation repair, landscape lighting & repairs.

Services we don't offer

Full installation irrigation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.5139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
12%
3
6%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 126-139 of 139 reviews

CINDA D.
12/2014
5.0
lawn service
  + -1 more
.
Description of Work: Lawn service

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from TLC-The Landscape Company
we are happy to do smaller jobs- I believe this was about 450 dollars. Thank you

Valbona L.
09/2014
1.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
1.0

$555

Response from TLC-The Landscape Company
I did everything I had on the proposal. After taking out the roots of shrubs she said we missed some. I went back and they were covered up by mulch and stated we did not quote that. We decided because of the misunderstanding I lowered the price and she was fine with that. I thought we left on good terms but I was wrong. We removed a steel fence done and stumps.

cdg C.
08/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: What did they do?: Back Patio with raised flower bed. | |How did they do?: Excellent. Strongly recommend running your landscaping project by TLC. We are very pleased how ours turned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TLC-The Landscape Company
We did go over the initial estimate by adding to the stacked stone which was mortared. I gave him choices which we could do the slope and added more matching natural stone to the side. I am very delighted working with the family to accomplish there needs. i really love the way it turned out.

Tehetena M.
06/2014
5.0
landscaping
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara G.
06/2014
3.0
landscaping
  + -1 more
unknown
Description of Work: Overall, the experience was quite disappointing. John is quite knowledgeable about landscape materials and design. When I contacted him to follow-up on our first meeting a week earlier, he did not remember me, our conversation and couldn't find his notes. When he presented the plan, it was roughly drawn on a piece of paper. It was executed over a period of time in three visits. All in all, I needed to remind John of items in the plan. There was not an attention to execution and finishing. For example, on the first visit, the crew only had verbal instructions which were not complete. They dug up the only rose bush that was supposed to stay. They transplanted two bushes that were dead and supposed to be disposed of. They put too much soil amendment in one area and didn't level it off. I mentioned these things to him during the installation. Some were corrected, some were not. I waited to see the completed project. There are some details which are not to my satisfaction and which I have not asked that they be addressed. At this point, I am really disappointed and do not want to continue work with TLC.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$3,000

Response from TLC-The Landscape Company
When I finished we talked and she was happy with everything. I did forget about a few thing but we had a large lag between things due to wether, meeting up and adding and changing things. I normally start a job and finish it right away to avoid confusion.. When I finished she said she was happy. I am sorry you felt that way.

Christine G.
06/2014
5.0
landscaping, mulch
  + 0 more
.
Description of Work: I purchased a coupon for 50 bales of pine needles to be delivered and spread. I was contacted by TLC within a few hours of purchasing the coupon and we set up a date for them to come out. They were punctual and got the job done efficiently. They did a great job and would definitely recommend them to anyone as I will be using them in the future for other projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from TLC-The Landscape Company
I appreciate the compliment and the feedback.

Sandra L.
05/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: Put in mulch that I ordered from someone else.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$390

Response from TLC-The Landscape Company
My guys were putting done about 15 yards of mulch- It was a special I will no longer other. I am not sure why we were less professional and =came the day we set uo and we did everything she wanted.

Margaret Jane W.
04/2014
4.0
landscaping
  + -1 more
unknown
Description of Work: They helped to tidy up my landscaping. It took awhile to get together to talk about it and then his crews would come and go to do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from TLC-The Landscape Company
It did take longer than expected to get together. I was very busy and rain delays. I appreciate the business and thank you

Eric B.
03/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: TLC was very prompt and professional and we agreed on the scope of the job within 40 minutes. The work has yet to be performed due to weather, however, I was given a target for the work to begin. I feel confident that they will give me a good job for a fair price.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Brenda R.
03/2014
5.0
landscaping
  + -1 more
unknown
Description of Work: I have a very steep uphill driveway and getting out in snow/ice storms in virtually impossible. When I saw the TLC Landscaping offer on Angie's List, I immediately signed up. The provider was responsive and the job done well. I would definitely use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Eileen C.
03/2014
5.0
landscaping
  + -1 more
.
Description of Work: I bought a Big Deal from him for 8 hours of landscaping service and clean-up. He has given me an estimate so far.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN H.
03/2014
4.0
landscaping
  + -1 more
Waiting for list from TLC
Description of Work: Came by and observed area that needs work done.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

Response from TLC-The Landscape Company
[Member name removed]- I know this appointment was for your friend [Member name removed] and called many times and never heard back. I can only say that if you said I had this appointment I do not remember with you. I do not remember a call back but I had a big theft and that was making me not a 100%. The only number I have gotten from you is your friend [Member name removed] and she does not call back. So if I do not have your number I can not straighten this out. Sorry and yes you can get the money back that Angie's list got- not me.

Frank P.
04/2013
1.0
landscaping
  + -1 more
n/a
Description of Work: set up appointment with John for 10:00 AM 3/30/13 to view property and supply some ideas and estimate. This was done over the phone. I explained what we wanted. They were a no show...not even a phone call with a reason. Not very professional. Will not ever use them or recommend their services. With just about everyone having a cell phone there is no excuse not to call.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


Response from TLC-The Landscape Company
We have had a huge demand and somehow I missed the appointment. I do apologize for the mistake. This is not typical of the way I operate.

Becky P.
07/2012
3.0
landscaping
  + -1 more
still waiting to hear back
Description of Work: Came out for a quote and have not heard back from them.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Response from TLC-The Landscape Company
I had the wrong email address and she never got back to me after I left a message. After the report I again called her and never responded even though she said waiting to hear from you.

Contact information

3124 Zelda Ln, Matthews, NC 28105

http://www.tlc-thelandscapingcompany.com

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Tree Service,
Mulch and Topsoil,
Drain Pipe Installation,
Patios,
Snow Removal,
Stone and Gravel,
Leaf Removal,
Finished Carpentry and Woodworking,
Landscaping - Lighting

FAQ

TLC-The Landscape Company is currently rated 4.5 overall out of 5.
TLC-The Landscape Company accepts the following forms of payment: Check
Yes, TLC-The Landscape Company offers free project estimates.
No, TLC-The Landscape Company does not offer eco-friendly accreditations.
Yes, TLC-The Landscape Company offers a 5% senior discount.
Yes, TLC-The Landscape Company offers emergency services.
Yes, TLC-The Landscape Company offers warranties.
TLC-The Landscape Company offers the following services: Lawn maintenance, landscape design & installation, hardscapes. Pruning & removal of shrubs & trees. Irrigation repair, landscape lighting & repairs.
Full installation irrigation.

Contact information

3124 Zelda Ln, Matthews, NC 28105

http://www.tlc-thelandscapingcompany.com