OnTrac Garage Doors

garage door company

About us

Locations: (North Carolina: Charlotte and surrounding, Winston Salem, High Point, Greensboro) (South Carolina: Fort Mill, Rock Hill, Tega Cay, York, Clover) OnTrac Garage Doors is a local, trusted small business with 20 years of experience and hundreds—if not thousands—of great reviews. We take pride in delivering top-rated service, expert repairs, and reliable installations. Let us earn your business with our commitment to quality, honesty, and customer satisfaction!

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7501 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 476-500 of 501 reviews

Joe L.
08/2014
5.0
Was very pleased with Arthur. He called me back very quickly-he showed up on time and did what he said he would do-Very impressed. He even gave me a free remote because mine was out of date.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$525

David G.
06/2014
3.5
After a false start whereby the complete installation was not properly executed it was subsequently & promptly corrected and I'm now quite satisfied with the completed installation (2 Liftmaster openers), both products & workmanship. Arthur's initial response & the time to installation was very fast.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$790

larry s.
06/2014
5.0
fast service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alice M.
06/2014
5.0
The technician was not only efficient and professional but personable as well. Once confirming the problem the price was quoted before work was started and completed within the time frame given.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amanda K.
03/2014
5.0
Technician was very accommodating and I have hired him twice. He does great work in a timely and courteous manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$131

Joe A.
03/2014
5.0
Great Communication, fast response and competitive price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$368

Todd B.
01/2014
5.0
Garage door spring broke. Very quick response (within the hour) with quality work performed.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$300

Earnest P.
12/2013
5.0
Did an excellent job on door repair and it works like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$124

Juan Z.
10/2013
4.5
I had some issues with the repair work but, they took care of it and were very courteous. I would definitely recommend them.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$308

jim m.
10/2013
5.0
I was called back within 5 minutes of logging the service request. They came out the same day and had the spring replace in about 1/2 hour. Excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

Yvonne W.
07/2013
5.0
Needed springs replaced. Arrived on time, work done extremely fast, very courteous, made sure everything working properly. Will definitely use in the future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

pat c.
06/2013
N/A
Did a great job, was able to repair for hundreds less than other quotes. Very happy with the job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Nick S.
06/2013
N/A
The customer service was great and the repair was done on the spot. He was also flexible with my schedule. He was knowledgable about the job, recommended repair instead of telling me all the reasons I should purchase a new door. Now my garage door is working like new which bought me time to actually budget to replace it. I would definitely recommend Triad Garage Door Service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Daniel E.
05/2013
N/A
Arthur, was here on time ,and fixed the door in a timely manner..Looks and operates great.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$225

C F.
02/2013
N/A
Prompt, knowledgable, courteous service Would definitely recommend.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$780

Amanda K.
02/2013
N/A
My repairman was at my home within 30 minutes of my request. He was very professional, friendly, and did a very good job with the repair. I was also satisfied with the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Jeff K.
02/2013
N/A
Very responsive to our request for service and arrived promptly. Took care of the problem efficiently and effectively. Very pleased and would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$190

Richard T.
01/2013
N/A
They did a great job. They kept their appointment time and did the repair very quickly. I would definitely call them again if I need another garage repair done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$148

Troy s.
01/2013
N/A
Great Service.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$248

Lorenzo T.
11/2012
N/A
I was pleased with the service that I received. I was contacted within 5 minutes of my request. A time was scheduled for them to come out and look at my problem. I was quoted a fair price and the work was complete within 30 minutes. They also took the time to point out things on my garage door and opener that I was unaware of and gave me pointers to extend the life of the door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Tad s.
10/2012
N/A
Extremely quick in following up with my request. Came at appointed time, explained repair issue and options. Was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$205

Contact information

301 Regency Drive, Charlotte, NC 28211

https://ontracgaragedoors.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM

Service Categories

garage door company

FAQ

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Sunday: 10:00 AM - 4:00 PM

OnTrac Garage Doors accepts the following forms of payment: CreditCard
Yes, OnTrac Garage Doors offers free project estimates.
No, OnTrac Garage Doors does not offer eco-friendly accreditations.
No, OnTrac Garage Doors does not offer a senior discount.
No, OnTrac Garage Doors does not offer emergency services.
Yes, OnTrac Garage Doors offers warranties.

Contact information

301 Regency Drive, Charlotte, NC 28211

https://ontracgaragedoors.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM