OnTrac Garage Doors

garage door company

About us

Locations: (North Carolina: Charlotte and surrounding, Winston Salem, High Point, Greensboro) (South Carolina: Fort Mill, Rock Hill, Tega Cay, York, Clover) OnTrac Garage Doors is a local, trusted small business with 20 years of experience and hundreds—if not thousands—of great reviews. We take pride in delivering top-rated service, expert repairs, and reliable installations. Let us earn your business with our commitment to quality, honesty, and customer satisfaction!

Business highlights

17 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.7501 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Showing 1-25 of 501 reviews

Alhasan A.
01/2025
5.0
OnTrac Garage Door,what a great experience that beats my expectations by all margins have the expertise trustworthiness ,on time response reasonable you name it all great guy ,continue to do the good work thanks man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John D.
12/2024
5.0
He was 5 mins early to his est time....he came out on the Wednesday before thanksgiving....fixed the broken springs quickly and tuned everything up....super professional.....we will use him again when the opener finally gives up the ghost.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$450

Casey E.
11/2024
5.0
Very experienced owner/operator. Will not sell you a bill of goods you donâ t need. Garage door operation is much smoother and is working as it should.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve A.
11/2024
5.0
punctual Explained everything in detail will definitely hire them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jordan H.
08/2024
5.0
Wonderful and efficient work! Will call again with any garage issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adrienne V.
08/2024
4.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Austin B.
05/2024
5.0
I thought they were exceptional in ensuring my availability and convenience were met

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry F.
09/2023
4.5
The installer done a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$360

Mike F.
08/2023
5.0
Just as everyone has said, Josh was awesome! He came out and explained everything in detail, did a great job in a short period of time, was courteous and professional and thanked me for my military service! I highly recommend this company based on Josh's attitude and performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Georgetta W.
08/2023
5.0
Quick, fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$619

ANTHONY O.
08/2023
5.0
Josh was very knowledgeable of his services and made sure he explained everything around the work that he did. It was pretty hot the day of service. I wanted to be mindful and let him know I w I appreciate the work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jocelyn w.
06/2023
5.0
Our serviceman Josh was the best and he explained everything every step of the way he assured me and my husband that our garage door would be in tip top shape before he left and he did just that he is AWESOME!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Ken M.
06/2023
5.0
On time great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$630

Mack G.
06/2023
5.0
Great service and fast Josh's was ð

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Reigna J.
05/2023
4.0
The stopping came off as soon as he left but I verbally it was good just pricey

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0


Don W.
05/2023
5.0
Robbie was wonderful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick W.
03/2023
5.0
Sean replaced my torsion spring in less than an hour and the door works great now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$340

Jose G.
09/2022
5.0
High cost because of inflation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Robert N.
09/2022
4.0
Prompt service ,

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Bob G.
02/2022
4.0
Knowledgeable professional...courteous and a good worker, did the complete installation of garage door and new door opener in about 6 hours.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.0

Yes, I recommend this pro
$3,500

Ryan P.
12/2021
5.0
Arthur was great. The work seemed a bit pricey, but I really donâ t have a reference point.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$540

Saul S.
11/2021
5.0
Art is very knowledgeable about all things garage door openers. He accommodated all our requests to find the best door opener and the installation went without a hitch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William S.
11/2021
3.5
Arrived on time. Very professional!

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Marina Z.
11/2021
5.0
Bram was amazing! He responded immediately, was on site same day, did an awesome job, finished everything fast, plus saved me 43% on this project!!! I am comparing to an actual quote given by a big company, I saw a coupon in the mailer. Well, wasted $69 for the quote from the big company, but learned a lesson to turn to homeadvisor local pros, and not to the mailer for my next projects... Thank you, OnTrac!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Contact information

301 Regency Drive, Charlotte, NC 28211

https://ontracgaragedoors.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM

Service Categories

garage door company

FAQ

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Sunday: 10:00 AM - 4:00 PM

OnTrac Garage Doors accepts the following forms of payment: CreditCard
Yes, OnTrac Garage Doors offers free project estimates.
No, OnTrac Garage Doors does not offer eco-friendly accreditations.
No, OnTrac Garage Doors does not offer a senior discount.
No, OnTrac Garage Doors does not offer emergency services.
Yes, OnTrac Garage Doors offers warranties.

Contact information

301 Regency Drive, Charlotte, NC 28211

https://ontracgaragedoors.com

Service hours

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
10:00 AM - 4:00 PM