LOWE'S

Hardware & Home Improvement Stores, Appliance Sales and Installation, Kitchen and Bath Remodeling,


Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DECOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews

4.561 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
16%
3
3%
2
7%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.3
punctuality
4.4
Showing 26-50 of 61 reviews

Clint F.
08/2016
5.0
small appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Clint F.
08/2016
5.0
appliance sales
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

JAMES B.
10/2010
5.0
home remodeling
  + -1 more
You hire Lowe's but you get sub-contractors. I liked their designers. They kept on top of things all the time. My counter tops were back-ordered. They were checking weekly for me. They really kept after it.
Description of Work: They remodeled my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl G.
09/2010
5.0
appliance sales, countertops, home remodeling, plumbing, replacement windows
  + 3 more
We have used their services twice. The installers were great. They did not leave until the job was complete. We will use them again in future as their previous work was good. We even bought a dish washer from them which was installed well. We did not have any complaints with them. Their pricing was good.
Description of Work: We used services of Lowe's for installation of new windows 3 years back. We used their services again a year and a half back to install a door for our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SANDRA S.
09/2010
3.0
countertops
  + -1 more
I liked a lot of there products. The problem I had was I wanted to hear references for people they have already installed the product for and they were unable to do that for me.
Description of Work: I went there to look at countertops.
Rating CategoryRating out of 5

MARY H.
08/2010
3.0
doors
  + -1 more
I was just going to write them a letter because the door frame that they installed and I had a storm door. It is leaking all over the frame and inside it. We spent $350-$400 for two room doors replaced with installation.
Description of Work: We used Lowe’s and they replaced two doors for us and it will be 2 years in September.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$350

HOWARD C.
07/2010
5.0
countertops
  + -1 more
I am very happy with their services! I would use them again in the future if necessary.
Description of Work: I purchased countertops and they provided the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HOMER G.
06/2010
5.0
appliance sales, carpet installation, countertops, flooring contractor, home remodeling, plumbing, water heater repair
  + 5 more
Everything has been very good and I am very pleased with Lowe's.
Description of Work: I've had several projects done through Lowe's over the past several years, including carpet and flooring replacement and kitchen remodel. I have been more than pleased with the results. Recently I had a problem with my carpet. Lowe's sent someone out and the problem was resolved

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

HOMER G.
11/2009
5.0
home remodeling
  + -1 more
They were wonderful. My kitchen is fantastic! It should be in a magazine. They came in, did a good job, and got out. They met my criteria. I don't like people hanging around my house. They sub-contracted out the work. Their sub-contractors were great.
Description of Work: I used Lowe's for my kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna C S.
10/2009
5.0
appliance sales, delivery service
  + 0 more
At the time of sale, we were offered a 10% discount on a floor model fridge that had already been discounted during an EnergyStar sale. It was in perfect condition. Our stove, a gas range, was not discounted, but we balked at the installation price of nearly $200. We expressed our dismay and the saleslady was empathetic. We ended up having a friend, who is a plumber, install the stove for us. Anyway, the delivery went perfectly. The delivery guy called ahead of time to say he was 15 minutes out. I never really thought about how the new fridge, nicknamed Gargantua, was going to fit through our front doorway, hmmmmm. Well, this posed no problem for the guys as they, all three of them, were ready for the challenege. You would have thought it was a competition. They were as careful as if they were handling a newborn. I know that sounds corny, but it's the truth.
Description of Work: I bought a refridgerator and a stove and had them delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

LEONARD C.
10/2009
5.0
appliance sales
  + -1 more
Everything went just perfectly. The sales people and the installation crew were both very good. The price was competitive, however it could always be lower.
Description of Work: I purchased a dishwasher through LOWES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

VICTORIA G.
06/2009
5.0
appliance sales
  + -1 more
The people who did the delivery did an excellent job. I called afterward to let them know. They were very experienced and very careful. They made sure that my beautiful wood floors and walls were protected. They smiled the whole time; they were very pleasant. One of them had to go under the house and find the water cutoff. They gave me instructions on all of the features of the refrigerator. They told me what all of the displays were and how they worked. I enjoyed having them here.
Description of Work: We bought a refrigerator, and they delivered it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA M.
12/2008
5.0
carpet installation
  + -1 more
The sales people were great. They were helpful and made suggestions. The installers did a good job. They came when they were scheduled to come. It was a good experience.
Description of Work: We purchased 5 rooms of carpet and they installed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

HENRY G.
11/2008
5.0
doors, replacement windows
  + 0 more
We have used this company before. We liked the variety of products and the price points that they offer. It took them two days to install everything. We had roughly a $30 savings on our electric bill.
Description of Work: We had this company replace 2 doors and 2 screen doors and eleven windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

James T.
10/2008
5.0
flooring contractor
  + -1 more
It went fine. They were on time and worked well. We agreed with the prices. They were respectful of our home and cleaned up well after themselves.
Description of Work: They came to our house and re-tiled our bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ELLINOR R.
10/2007
5.0
plumbing
  + -1 more
They called back they came and called to follow up.
Description of Work: They installed a faucet in my kitchen sink for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pamela E.
05/2007
5.0
appliance sales
  + -1 more
From the very pleasant and helpful salesman to the delivery and installation, this had been a terrific customer service experience. Everyone has been great and I'm very pleased!
Description of Work: I purchased a dishwasher, stove, and refrigerator and had them delivered and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

AMY O.
10/2006
4.0
appliance sales
  + -1 more
One had to be ordered and I've had some difficulty getting it in, but overall, pretty good experience.
Description of Work: Good prices on appliances.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Don A.
01/2006
4.0
flooring contractor
  + -1 more
The sub-contractors did a good job despite being a day late. Installed linoleum without damages to wall or base board. Cleaned after themselves when job was finished. I was a bit disappointed that Lowe's did not call me to find out if the work done was satisfactory. At any rate, I was satisfied with it.
Description of Work: Material & labor. Installed linoleum in kitchen & bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$2,000

CHRIS & MARION I.
12/2005
5.0
flooring contractor
  + -1 more
WONDERFUL! INSTALLATION BY LOWES INSTALLER, DAN HARGROVE, WAS PROFESSIONAL, AND TIMELY. VERY POSITIVE EXPERIENCE.
Description of Work: PERGO LAMINATE FLOORING INSTALLED IN LIVING ROOM, DINING ROOM, AND FOYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

MISTY LYNN I.
09/2005
5.0
carpet installation
  + -1 more
SALESPERSON, DANIEL, EXTREMELY KNOWLEDGEABLE OF CARPET OPTIONS AND PRODUCTS. HELPED US GET THE BEST DEAL. MR.SEIFERT AND SONS WERE CONTRACTORS FOR LOWE'S AND DID INSTALLATION. THEY WERE ON TIME, PROFESSIONAL, COURTEOUS, AND EVEN CLEANED UP. THE CARPET INSTALLATION WAS COMPLETED ON SCHEDULE AND LOOKS WONDERFUL
Description of Work: OLD CARPET REMOVED, NEW CARPET PAD AND NEW CARPET INSTALLATION FOR UPSTAIRS OF HOUSE INCLUDING STAIRWAY. APPROX.1200 FEET OF CARPETING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

DIANNE B.
03/2004
1.0
pressure washing
  + -1 more
UNPROFESSIONAL, UNRESPONSIVE, UNCARING AND RUDE. I'M HEADING BACK TO A SMALL LOCAL HARDWARE STORE. IF I HAVE TO PAY $2.00 MORE FOR SOMETHING, AT LEAST I DON'T HAVE TO WASTE AN HOUR OF MY TIME LOOKING FOR SOMEONE TO HELP ME.
Description of Work: LOWE'S SOLD ME A $400. DEFECTIVE PRESSURE WASHER. I RETURNED IT TO THE STORE (RECEIPT LOST), HOWEVER CASHIER SCANNED BOX AND VERIFIED IT WAS A RECENT LOWE'S PURCHASE. THE ASSISTANT MANAGER, THEN CAME OVER. HE SAID 'NO EXCHANGE WITHOUT RECEIPT'. THEY WILL REPAIR AT OUR COST BUT NO EXCHANGE. I POINTED OUT TO HIM HOW LOWE'S COMPUTER SYSTEM VERIFIED THE RECENT SALE TO US. WELL, THIS MAN JUST FLAT BLEW UP AND THREATENED TO CALL THE POLICE TO HAVE MY HUSBAND AND I ESCORTED FROM THE STORE. I ASKED THE GIRL AT THE DESK TO PLEASE, PLEASE CALL THE STORE MANAGER. THE ASSISTANT MANAGER THEN SAID 'THAT'S IT, I'M CALLING THE POLICE NOW'. SOUNDS LIKE SOMETHING THAT MIGHT HAPPEN IN IRAQ? NO, THIS HAPPENED RIGHT HERE IN MATTHEWS, N.C. LAST NIGHT AT YOUR LOCAL LOWE'S STORE. I HAVE NEVER IN MY WHOLE LIFE BEEN SUBJECTED TO THREATS AND INTIMIDATION OF THIS NATURE. IT IS NOT NECESSARY FOR THEM TO ESCORT ME FROM THE STORE, AS I WILL NEVER SET FOOT IN IT AGAIN !!

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0

$400

VALERIE H.
10/2003
5.0
plumbing
  + -1 more
THE FIRST TEAM ARRIVED LATE AND DID A POOR JOB. THEY PUT IT IN WRONG, BECAUSE IT WAS LEAKING. THEY TOOK SO LONG THAT THEY HAD TO COME BACK THE FOLLOWING DAY TO FINISH. THEN I CALLED LOWES THE NEXT DAY TO TELL THEM HOW DISSATISFIED I WAS SO THEY SENT OUT A WHOLE DIFFERENT TEAM (WHICH I BELIEVE WAS A DIFFERENT SUBCONTRACTOR). WHEN THEY (THE SECOND TEAM) ARRIVED, THEY SHOWED ME EVERYTHING THAT WAS WRONG AND FIXED IT ALL.
Description of Work: WE BOUGHT A KITCHEN SINK FROM THEM AND THEY SENT THE INSTALLERS OUT TO PUT IT IN WHO WERE SUBCONTRACTED THROUGH LOWES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

CINDY C.
08/2003
2.0
doors
  + -1 more
THEY CAME OUT AND MEASURED TO GET THE RIGHT SIZE. WHEN THEY CAME BACK, THE DOOR WAS TOO LARGE FOR THE FRAME. THAT WAS THE FIRST WEEK OF JUNE, AND I HAVE SINCE CALLED THEM REPEATEDLY AND BEEN GIVEN THE RUN-AROUND. AS OF NOW, I HAVE PAID FOR A DOOR AND STILL HAVE NOTHING.
Description of Work: INSTALLATION OF A DOOR.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,936

07/2003
5.0
doors
  + -1 more
THEY CONTRACT THE WORK OUT, AND THEY ARE VERY GOOD! IF THERE IS A PROBLEM, THEY GET RIGHT ON IT!
Description of Work: THEY PUT STORM DOORS ON MY HOUSE, AND REPLACED THE SEALS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

2115 Matthews Township Pkwy, Matthews, NC 28105

WWW.LOWES.COM

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Appliance Sales and Installation,
Kitchen and Bath Remodeling,
Plumbing,
Countertops and Backsplashes,
Flooring Sales and Installation,
Windows,
General Remodeling,
Carpet Sales and Installation,
Doors,
Delivery Service,
Interior Painting

FAQ

LOWE'S is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 7:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.
No, LOWE'S does not offer a senior discount.
No, LOWE'S does not offer emergency services.
No, LOWE'S does not offer warranties.
LOWE'S offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DECOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Contact information

2115 Matthews Township Pkwy, Matthews, NC 28105

WWW.LOWES.COM

Service hours

Sunday:
8:00 AM - 7:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM