Clean Sweep Chimney Solutions

Chimney Sweep, Gutter Cleaning, Chimney Repair,

About us

We've been serving Charlotte and the surrounding areas since 1985. We offer Chimney Cleaning and Inspections, Chimney Caps Installations, Gutter Cleaning, Dryer Vent Cleaning, Masonry Work, Relining and Restoration, Bird & Animal Removal, on Residential and Commercial properties. Please visit our website for more information. Eight employees with no subs. Charge a flat rate. Accept all credit cards.

Business highlights

40 years of trusted experience

Services we offer

Chimney, furnace flue and wood stove cleaning & relining, chimney inspections, caps and dryer vent cleaning, video inspection, air duct, damper plates, gutter cleaning. pressure washing.

Services we don't offer

Cleaning including blind, window & air duct.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9453 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 76-100 of 453 reviews

Joyce H.
03/2012
5.0
dryer vent cleaning
  + -1 more
My dryer vent on the outside of the house did not look right and I was afraid animals could get into the house. The first visit was an inspection and they discovered that the vent was disconnected in the crawl space. They could not repar it that first day but came next day a took care of it.
Description of Work: Dryer vent inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Annette B.
02/2012
5.0
chimney sweep
  + -1 more
We have been doing business with them for awhile. We are very pleased with their work.
Description of Work: We had them come out and clean our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim V.
02/2012
5.0
fireplaces
  + -1 more
To my surprise, he did not charge me for his visit stating he that he had not actually fixed anything. I would most definitely call them the next time I have a problem with my fireplace. It is very unusual, in this day and age, for serviceman not charge just to come out and look at the problem.
Description of Work: I could not get the damper to open in my gas fireplace. The handle had become unattached. The service man was able to open the damper which automatically reattached the handle He then took the time to show me how to open it in the future if it became stuck again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim F.
01/2012
5.0
chimney sweep
  + -1 more
A Clean Sweep took my phone call and sent a person out quickly. They did a professional job. Because I need extensive repairs -- cost about $2,500 -- I did not ask A Clean Sweep to do the repairs, But if/when I do the repairs, I will probably call A Clean Sweep to get them to do it. There are some other repairs, to keep rain water from coming in, that would cost $250. I may ask A Clean Sweep to do that sooner.
Description of Work: I have not used my fire place in years. But before I started a fire, I needed to get my chimney checked. So I found A Clean Sweep through Angie's List. The company sent a person to check out my chimney, which -- as it turns out -- needs some major repairs. The person who came to my house sketched out the problems in a report that day. And the company followed up with a more detailed X-ray of my chimney, along with estimates on how much it would cost to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

EUGENE G.
01/2012
5.0
gutter cleaning, chimney caps, fireplaces
  + 1 more
I was totally impressed by the service that Mike provided. He arrived a few minutes earlier than scheduled and got right to the job of cleaning out the fireplace. He did an excellent job despite the smell of the decomposing squirrels and was very careful as to protect the carpet from any soot or nesting materials from the fireplace. I believe he provided extra service in performing the job and I don't think he charged extra for the extra work. I would definitely use him again, if I ever needed his services again.
Description of Work: Mike came out to check the fireplace/chimney for the possibility that there were squirrels trapped in the chimney. He checked the fireplace and found a nest with a number of dead squirrels in it. He removed the squirrels and nest. He vacuumed out the fireplace and also checked the chimney opening to determine how the squirrels were getting in the chimney. He temporarily mended the damaged screen that had allowed the squirrels to enter the chimney. Mike came back today to install a stainless steel mesh screen at the top of the chimney to prevent future problems with the squirrels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dennis Z.
01/2012
5.0
chimney sweep
  + -1 more
They did a nice job cleaning our wood stove and chimney. This is a dirty job and they were very clean and did not mess up our home.
Description of Work: They did a nice job cleaning our wood stove and chimney. This is a dirty job and they were very clean and did not mess up our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Adam C.
01/2012
5.0
chimney caps, chimney repair
  + 0 more
Successful venture - took several attempts to get the final solution - supposedly the normal process to fix certain chimney leak scenarios. Very satisfied with A Clean Sweep and their employees.
Description of Work: Overall, a good experience, with good people. Of note on customer service, is Wanda, the Office manager - very responsive and proactive. Our chimney had a leak Clean Sweep assessed our issue the ultimate fix took several attempts; we were told that this is not uncommon in chimney repairs we had to go through a process of elimination the final proposed solution was to install a new chimney cap while we waited for the order to come in, Clean Sweep installed a tarp over the chimney (cap) to prevent additional leaks Based on the success of the tarp, Clean Sweep sent their senior technician to review/reassess our issue Proposed to recaulk the entire cap; should this not work, then we would proceed with the new chimney cap; The caulking solved our issue; we did not need the new chimney cap; we were not required to pay for the new chimney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurel E. M.
12/2011
5.0
chimney sweep, chimney repair
  + 0 more
On Oct. 5th they cleaned and inspected the chimney. They found several cracks in the crown. They explained that water was entering the system, and would cause more expensive repairs later if I did not have it replaced. They showed me the cracks with a digital photo. They explained that the new crown would be made of a more durable material, so I would not have problems in the future. I decided to have them return and replace the crown. They explained things very well and helped me to avoid a more costly repair in the future. I would definitely recommend this company.
Description of Work: On Oct. 5th they cleaned and inspected my chimney ($140). They found that the crown was cracked and recommended that it be replaced. On Oct. 31st, they returned and replaced the crown ($200).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Jason S.
10/2011
5.0
chimney sweep
  + -1 more
Called for Inspection / Cleaning of fireplace. The technician checked out the fireplace and showed me how to operate the gas logs. Told me chimney was very clean and did not need cleaning, so did not peform or charge me for that portion. Performed an inspection including the chimney cap on roof. Recomended repair of the crown and flashing on the roof. Would recommend this company to perform chimney services.
Description of Work: Chimney Inspection / Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Laura S.
08/2011
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
The two gentlemen from A Clean Sweep arrived promptly at 12:30pm, the same day we contacted Wanda. While one went up on the roof to inspect the chimney cap, the other came inside and fixed the lining in the fireplace. After fixing the lining, he also removed a small nest that was in the flue, and made sure the damper was working properly. He made sure the chimney was clear of wildlife, and closed the flue. Then both sweeps went up on the roof and replaced the chimney cap. They showed me the old cap, which was too small for the chimney opening and was leaning inside the opening, allowing access for any birds or squirrels. The replacement cap was the right size and material, and was bolted to the chimney. Both gentlemen were professional, courteous, and friendly. The work was done quickly and efficiently. Thanks to A Clean Sweep, we feel a lot safer, and our evenings by the fireplace won't involve frantic long-tailed rodents any more!
Description of Work: Because of a funfilled evening chasing a squirrel who got loose in our living room after dropping down out of the chimney, we contacted Wanda at A Clean Sweep the next day. We asked for repair to the fireplace lining and a new chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dee H.
08/2011
5.0
air duct cleaning
  + -1 more
He was prompt and professional. He had a uniform when he showed up. He was very personable.
Description of Work: He cleaned my dryer vent. It was tough because I had lived in my home for 19 years and had never had cleaned out before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carisa S.
08/2011
5.0
dryer vent cleaning
  + -1 more
It was very brief. Lasted only about 30 minutes.
Description of Work: Cleaning of dryer vents located outside the home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jason W.
07/2011
4.0
chimney sweep, gutter cleaning
  + 0 more
The overall job was good... They were very professional and very polite... My wife liked their customer service! The technician knew what he was doing and he even pointed out some stuff that needed to be taken care of in the future, but didn't pressure us to make a move on it at that time. I appreciated it and will probably call them again to take care of those issues... The one big issue that I did have though was with the Gutter Cleaning. When I called I asked that they clean out my down spouts so even with clean gutters, I didn't want them to back up because the water didn't drain... Well, they DID NOT clean my down spouts and about 2 weeks after they cleaned my gutters we got our first big rain storm, and the water was over flowing and not coming out the bottom of the down spouts... I don't know how difficult it would have been to punch a hose down through the down spout to make sure that it was clear before they said the job was done... Either way though, I will not use them for gutter cleaning again, but will DEFINATLEY use them for chimney cleaning...
Description of Work: Chimney Sweep / Inspection and Gutter Cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Julie W.
07/2011
5.0
chimney sweep
  + -1 more
They did a fine job. They were right on time. They followed up and were very professional.
Description of Work: They performed a fireplace inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen D.
07/2011
5.0
chimney sweep, chimney caps
  + 0 more
They swept the chimney and then they capped the chimney. We had them come out because we were hearing birds in the chimney. They told us they were swifts, and that they were a protected species, which I did not know, and if the swifts had laid eggs in the nest, they wouldn’t be able to sweep the chimney, so we waited until we felt like it was safe and then they came out and swept the chimney. They were pretty knowledgeable. They also looked at the duct work for our dryer vent and we were thinking about replacing that. They told us not to do it as it was working fine. They told me how to clean it out myself so I didn’t have to spend money. We had a positive experience with them. We would use them again in the future.
Description of Work: We used A Clean Sweep to clean our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Matthew W S.
07/2011
5.0
chimney caps
  + -1 more
They were knowledgeable and very good.
Description of Work: A Clean Sweep came out about three or four weeks ago to give us an estimate on chimney cap repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Samantha M.
06/2011
5.0
chimney sweep, dryer vent cleaning
  + 0 more
I found this company through Angie's List. They were prompt to make the appointment and their tech showed up on time. He inspected and chimney and said it really did not need to be cleaned since I have gas logs which were not used very much and we do not burn wood in the fireplace. I appreciated his honesty. However, we recently purchased the home and wanted to be sure everything was totally clean, so I asked him to clean it anyway. He also cleaned the dryer vent which definitely did need cleaning. He repaired a minor problem the builder had created by not property attaching the vent pipe (no additional charge for this). He did an excellent job cleaning up after himself. I am very pleased. I believe that we received an excellent value for the money. He also found a problem with our chimney cap and took photos so that I could understand the problem and show the photos to my husband. We will use this company again in the near future to fix an issue with our chimney cap.
Description of Work: Chimney and dryer vent inspection and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Scott P.
06/2011
5.0
chimney sweep, chimney repair
  + 0 more
Very quick responses from estimate to completion. Techs were very professional and cleaned up very well after the job. Very solid outfit.
Description of Work: Have a wood stove in our fireplace that suffered from "cold chimney syndrome." Techs came by and installed a pipe from the stove to the end of the chimney and ensured the top of the chimney was good to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ANNE S.
06/2011
5.0
gutter cleaning, chimney caps
  + 0 more
I called about possibly having my chimney cap reinstalled or replaced as the old one fell off during our most recent storm. When reading other reports on Angie's List, I noticed they also cleaned gutters, so I asked about that as well. I did mention there was a tree limb hanging on the chimney, too. Paul told me he could have someone at my house within an hour for an estimate. In about 30 minutes, the technicians arrived. They looked at the old chimney cap and told me they could reinstall it, but it was most likely compromised because it was bent and rusty. They told me about a stainless steel cap that could be used to replace it and showed me one similar to it on my neighbor's roof. I asked a few questions as I was curious about how it was attached, and was pleased with the response. Also, after reviewing the gutters, I learned that my gutter guards were working great, but that pinestraw was built up on the top of them, and that's why water was flowing over the gutters. Rather than having to clean the gutters out, they could simply blow them off. I was quite pleased with that news. Finally, they said since they would already be up there, they could just lob off the tree limb so it wouldn't interfere with the cap or chimney. I felt the estimate was very fair and I asked them to take care of all three issues. In less than an hour and a half after I called, I had a new chimney cap installed, my gutters were rain ready and the tree limb was at the curb. They also disposed of the debris from the roof and on top of the gutters and blew off the porch, sidewalk, deck and patio. I couldn't ask for less of a headache than that! I will definitely use this company again, and I will recommend them to my family and friends.
Description of Work: The chimney cap was replaced, the gutter guards were cleaned off and a limb hanging in contact over the chimney was lobbed off the tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Angela P.
06/2011
5.0
chimney sweep, chimney caps
  + 0 more
They came out on two different days. They were fine all the way around. I liked the fact that they explained everything to me, but I didn't like the fact that they did not e-mail me the pictures with the inspection report like they said they would. I actually had to follow up with them on that.
Description of Work: I used A Clean Sweep for chimney sweep and a chimney inspection. They also installed chimney caps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$280

Amanda N.
06/2011
5.0
chimney sweep
  + -1 more
We have an older home and moved in about a year and a half ago & we hadn't ever had the fireplace cleaned or serviced. They did a great job & were very professional. Also they were very informative as well as helpful to all questions that we had. Will definitely use them again!!
Description of Work: They cleaned out the entire chimney and around the exterior. They also checked out some issues/concerns that we had with the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

laura S.
06/2011
5.0
gutter cleaning
  + -1 more
Two workers showed up right on time. One looked the job over and gave me a quote. We negotiated a little and agreed upon a price. They got to work and finished in less than an hour. They bagged up the debris, and then cleaned off the deck and front porch. They were very professional and did quality work.
Description of Work: They cleaned out the gutters and downspouts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

leslie C.
05/2011
5.0
chimney sweep, chimney repair
  + 0 more
They were great. They were very agreeable, professional, and helpful.
Description of Work: I had them come out to do my chimney. Wanda also helped me find someone to clean my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VICTORIA K.
05/2011
5.0
chimney repair
  + -1 more
The did fine work on our chimney. They had to do work inside and out. They replaced bricks and other things. The only issue was that they put our gas logs in the wrong way and we did not use the fireplace until 6 months later. They were very clean. However, we later discovered that they replaced the logs the wrong way and black soot spewed into our house.
Description of Work: Repaired my chimney inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

William J.
05/2011
5.0
chimney sweep
  + -1 more
The work was done within the time frame and did a great job.
Description of Work: Put a new cap on the fireplace and screen around the open area of the cap. They showed up on time and did a great job. They suggested some other repairs for the future and gave a estimate for this work. We will call them for additional work. They did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Contact information

1418 Industrial Dr, Matthews, NC 28105

http://www.acleansweep.com

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Gutter Cleaning,
Chimney Repair,
Chimney Caps,
Window Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Fireplaces,
Appliance Repair,
Pressure Washing,
Gutters,
Masonry

FAQ

Clean Sweep Chimney Solutions is currently rated 4.9 overall out of 5.
Clean Sweep Chimney Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Clean Sweep Chimney Solutions offers free project estimates.
No, Clean Sweep Chimney Solutions does not offer eco-friendly accreditations.
Yes, Clean Sweep Chimney Solutions offers a 10% senior discount.
No, Clean Sweep Chimney Solutions does not offer emergency services.
No, Clean Sweep Chimney Solutions does not offer warranties.
Clean Sweep Chimney Solutions offers the following services: Chimney, furnace flue and wood stove cleaning & relining, chimney inspections, caps and dryer vent cleaning, video inspection, air duct, damper plates, gutter cleaning. pressure washing.
Cleaning including blind, window & air duct.

Contact information

1418 Industrial Dr, Matthews, NC 28105

http://www.acleansweep.com