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Affordable Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Family owned and operated, serving Charlotte and surrounding areas since 1991. We operate the Bane Clene system of hot water extraction and do not use any harsh chemicals or abrasive materials. We do not use sub contractors and have 4 employees, fully licensed and insured. We do not add trip charges or any hidden charges. We treat our customers as we would like to be treated. Numerous great reviews about us on google.com and yellowpages.com. Please not our equipment is truck mounted, therefore we can not access high rises. Winner of the Super Service Award 3 years in a row!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation

Services we don't offer

Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 222 reviews

James J.
05/2015
5.0
carpet cleaners
  + -1 more
Clean and shampoo carpets including extra 2 rooms for extra $50 and it was well worth it. Very friendly and professional. Service was excellent from start to finish.
Description of Work: Clean and shampoo carpets including extra 2 rooms for extra $50 and it was well worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kenneth O.
04/2015
5.0
carpet cleaners
  + -1 more
Fast service, arrived on time, did a few extras not required and was very professional. Great service.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

KRISTEN B.
04/2015
5.0
carpet cleaners
  + -1 more
Very friendly and answered all my questions. I left a message and got a very fast return phone call 30 min later - they were able to schedule me for the next day, which was ideal. Eileen called a few hours later to let me know the exact time of the appointment. Robert arrived right on time, we looked at the areas, and he went right to work. He did a great job - professional, friendly, and gave me advice on stains. The carpets look wonderful. I have never had my carpets cleaned before, but I will definitely be making this a more regular event - and I will use this company from now on. Thank you for making this so easy, quick, and painless!
Description of Work: Cleaned 2 rooms plus hallway (angie's list deal) - and added a staircase to it by my request.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Affordable Carpet Cleaning
Thank you for a great review [member name]. We look forward to working with you again! Eileen

derek H.
03/2015
5.0
carpet cleaners
  + -1 more
Very nice, she was very honest in that she couldn?t hall her equipment up to the third floor and so I am just going with someone else.
Description of Work: $120 for 5 Rooms of Carpet Cleaning, Plus a Hallway

Rating CategoryRating out of 5
responsiveness
5.0

Yes, I recommend this pro

timothy K.
03/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The tech showed up right on time, was friendly with our dog and got right to work. The carpets upstairs look brand new and the couch looks like it just came off the showroom floor. Thanks
Description of Work: We bought the 2 rooms and a hallway deal for the upstairs. For an additional $125 we got the stairs done and our couch cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

marguerite M.
02/2015
5.0
carpet cleaners
  + -1 more
It turned out well. Scheduling with them also went very well. The only thing was they needed to drain the dirty water behind the back of my home which I noticed after they left.
Description of Work: They cleaned the carpeting in our hallway, living room and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

GEORGE B.
12/2014
5.0
carpet cleaners
  + -1 more
I asked for the service to be done before Thanksgiving, and they were able to work me in just in time.
Description of Work: Basically cleaned steam cleaned the carpets, as advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Janice C.
11/2014
5.0
carpet cleaners
  + -1 more
Excellent in all respects. Cleaned carpet thoroughly and got rid of numerous stains. Prompt, professional....excellent.
Description of Work: Cleaned two rooms of carpeting plus one hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Richard W.
11/2014
5.0
carpet cleaners
  + -1 more
Affordable Carpet Cleaning arrived in a timely manner and after a quick assessment of the stained areas got to work quickly. The technician was friendly and professional and explained to us that he would do his best to get older, ground in stains from the carpet but there was a chance they would not come out. After several scrubbings we could definitely tell he had given it his best effort and we were pleased with the overall experience and our newly cleaned carpets. For $ 120.00 and the amount of work that was done we would definitely rehire them again.
Description of Work: Affordable Carpet Cleanining cleaned my living room, dining room, staircase, and two bedrooms for $ 120.00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Fred W.
11/2014
5.0
carpet cleaners
  + -1 more
They were on time, scheduling was easy and the carpets look great.
Description of Work: Cleaned 5 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patricia M B.
11/2014
5.0
carpet cleaners
  + -1 more
He came with a very positive attitude and got right to work. He was very professional, knowledgeable, and did a great job. I will call them next time I need carpet work done.
Description of Work: They cleaning my dining room, living room, and hallway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Kaylash K.
10/2014
4.0
carpet cleaners
  + -1 more
The work was done in a timely manner
Description of Work: Cleaned the dinning room, main bedroom, foyer and room above the garage

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$79

William S.
10/2014
5.0
carpet cleaners
  + -1 more
We were overdue with this cleaning and I was a little worried about an area we had covered with a rug. But it worked out great and the price was right.
Description of Work: The gentleman arrived early and did a great job. We had a couple trouble spots and he spent the extra time needed to keep my wife happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Lawrence S.
09/2014
5.0
carpet cleaners
  + -1 more
I have used this company 3 times and will continue to do so. They are always very flexible in scheduling, show up on time, and do a great job.
Description of Work: Cleaned 5 rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Felicia K.
09/2014
4.0
carpet cleaners
  + -1 more
All areas were cleaned, however most of the stains in the higher traffic areas did not come out as well as we had hoped. Those areas were pre-treated, but they still did not look clean. The carpets was not treated with scotchguard to prevent any future stains. I did not specifically ask for the stain protection, but made the mistake in assuming it was part of the cleaning process. Other carpet cleaners/providers did use some stain preventative after cleaning; this is the first time I have experienced it being missed. We put an area rug in a high traffic area to stop the stains from getting worse after the cleaning.
Description of Work: All carpets in the agreement were cleaned by the provider. That is, the main living areas, the den, 3rd floor, hallways and bedrooms. He was very helpful in moving some pieces of furniture. Of course it helped that we did 90% of the prep for the cleaning the night before, so that the provider did not have to move a lot of stuff. Also, he was very polite and efficient in completing the cleaning in very little time.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$240

Response from Affordable Carpet Cleaning
[member name removed], thank you for your review. We never guarantee that we can remove all stains, only those that are removable. It sounds like Rob did everything he should to address the problem, pretreatment followed by extraction. However complete stain removal depends on a lot of variables,; how worn the carpets are, how they have been maintained, how heavily trafficked etc. I also wanted to address the Scotchgard concern. Unfortunately the product is a very expensive one and can be applied at an additional charge of $25.00 per room. Any company that tells you they are giving you free Scotchgard or similar product is not being honest. We pride ourselves on being honest hard working people and would never mislead our customers. Again we appreciate your business.

Gregory B.
08/2014
5.0
carpet cleaners
  + -1 more
We had purchased a deal through Angie's list for five rooms + hallway, but decided at the last minute upon their arrival to do the entire house. They were very flexible, gave us the incremental cost up front, and performed all of the work that same day. We called a few days later and paid the difference via phone - they were awesome to work with and did a great job. We will definitely use Affordable again if necessary. Thank you!
Description of Work: Cleaned entire house (4 levels) worth of carpeting for a move-out rental home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nancy M.
08/2014
5.0
carpet cleaners
  + -1 more
WOW. I was so impressed. I had had these carpets cleaned about 9 months ago by another company and they were unable to get out numerous spots. They said, and I believed, that they were permanent stains. No so. This guy got them ALL out. He even hit a spot in another room that wasn't being cleaned and got it right up. I called yesterday and wanted to get an appointment today and they were very accommodating. On time, pleasant, and very fast. I will definitely use them again. Again, I was thrilled these spots came out. 8/29 I was so pleased with the carpets at the rental house, that I decided to use them on my own home. There were 2 problem areas upstairs on my off-white carpeting. One was a brown area where my dog slept for years, and the other was a very dirty area just outside the mater bath. When the technician cleaned them, he warned me that even though it looked like he has gotten them clean, once they completely dried, some of the stains might become more visible. Guess what, he was wrong. Every bit of the dirt came out and the carpet looks new. And to think I was considering replacing it. PS, the rental customer who checked in after the carpets were cleaned wrote a glowing review of the house. Among his comments were this quote "The carpeting was spotless, the bathrooms were impeccable..." Pretty cool!!!
Description of Work: Cleaned carpets in a house that we rent out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Larry G.
08/2014
4.0
carpet cleaners
  + -1 more
We were a little disappointed that there was not an additional cleaner or solution to the more difficult to clean areas.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

colleen T.
07/2014
5.0
carpet cleaners
  + -1 more
They were accomodating to my challenging schedule, arrived promptly, cleaned thoroughly
Description of Work: Cleaned all downstairs carpeted areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Charles G.
07/2014
5.0
carpet cleaners
  + -1 more
Our house looks amazing, and Rob finished up just when he said he would. I was actually 10 minutes late getting home to him, but he waited for me so I could walk through the house. He gave me the instructions on the after care and how long everything would take to dry. Even though I was the one who was late, he didn't rush me and answered all of my questions. I also want to commend Eileene who helped us set up the appointment and answered questions over the phone before and after the service was complete. I would totally recommend Affordable Carpet Cleaning to anyone and everyone.
Description of Work: Rob showed up on time (even called me 5 minutes before to let me know he was on his way) and was awesome. He was professional, but so down to earth and sweet to our two very curious and nosey little boys. He went over what he would do, answered my questions, and got to work, all while also chatting with my boys who were enthralled with him and his equipment. He cleaned 6 rooms and 2 couches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Allison S.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was extremely pleased with the service I received. Everyone was very pleasant on the phone, and Eileen called my the day before to confirm my appointment. Rob was very punctual, and even offered to come earlier. He was very friendly, but worked hard when focusing on his job. Both the sofa and the carpet upstairs look great, and I felt the price was a good value. I would highly recommend Affordable to anyone interested!
Description of Work: I had Affordable clean a three seat sofa and clean the carpet in my child's rec room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$110

Paula D.
06/2014
5.0
carpet cleaners
  + -1 more
The service tech was on time, did a great job and I would use them again.
Description of Work: Cleaned carpet in 5 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Craig C.
06/2014
5.0
carpet cleaners
  + -1 more
Easy appointment. I called and they were out within a few days. They did a great job and even got out stains they didn't expect to. The rugs were damp when they left but dried in a few hours. Very affordable and great customer service!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Caroline B.
06/2014
5.0
carpet cleaners
  + -1 more
They were really good and very thorough. They cleaned a rug of mine and then followed up a few days later to check on the rug and make sure it was properly cleaned.
Description of Work: Big Deal for 5 Rooms of Carpet Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kellen B.
06/2014
5.0
carpet cleaners
  + -1 more
Got all stains out and didn't have to replace the carpet before selling house!! Did great job, very quick.
Description of Work: Cleaned stained carpet in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Affordable Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Affordable Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Carpet Cleaning offers free project estimates.
No, Affordable Carpet Cleaning does not offer eco-friendly accreditations.
No, Affordable Carpet Cleaning does not offer a senior discount.
Yes, Affordable Carpet Cleaning offers emergency services.
Yes, Affordable Carpet Cleaning offers warranties.
Affordable Carpet Cleaning offers the following services: Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation
Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM