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Affordable Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Family owned and operated, serving Charlotte and surrounding areas since 1991. We operate the Bane Clene system of hot water extraction and do not use any harsh chemicals or abrasive materials. We do not use sub contractors and have 4 employees, fully licensed and insured. We do not add trip charges or any hidden charges. We treat our customers as we would like to be treated. Numerous great reviews about us on google.com and yellowpages.com. Please not our equipment is truck mounted, therefore we can not access high rises. Winner of the Super Service Award 3 years in a row!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation

Services we don't offer

Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 222 reviews

Bridget W.
03/2017
5.0
carpet cleaners
  + -1 more
Great experience. Will definitely use them again!
Description of Work: Carpeting cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

James L.
02/2017
5.0
carpet cleaners
  + -1 more
I won't ever use a different carpet cleaning company. Jack (the tech) was awesome. Very friendly, and did a great job. Everyone at the company is very friendly. They do a great job, and the price is very reasonable. A+
Description of Work: had carpets cleaned in 4 bedrooms, and a hallway. Also had 3 area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

RICHARD W.
02/2017
5.0
carpet cleaners
  + -1 more
On time...pleasant professional efficient manner. Knowledgeable and helpful. Willing to do extra results exceeded all expectations.
Description of Work: Cleaned three rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bill B.
01/2017
5.0
carpet cleaners
  + -1 more
Eileen described the process well, very professional, good job, reasonable price. I'd use them again.
Description of Work: Carpet cleaning in bedrooms, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Marcy E.
01/2017
5.0
carpet cleaners
  + -1 more
I was pleasantly surprised (as was the technician). Technician very personable and knowledgeable. Was running a little late but called and gave time of arrival. Would recommend!
Description of Work: Had upstairs carpets (& stairs) cleaned- were badly stained - now they look very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$144

sal Q.
12/2016
5.0
carpet cleaners
  + -1 more
EXCELLENT! JACK WAS WONDERFUL AND COMMUNICATION WITH EILEEN WAS EASY.
Description of Work: 3 ROOMS OF CARPETS WERE CLEANED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

warren D.
11/2016
5.0
carpet cleaners
  + -1 more
They were excellent. They were overall good. He came when he said he was going to come. The carpets were clean. He was friendly, explained what he was going to do, and easy to work with.
Description of Work: They cleaned the rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tonja N.
11/2016
5.0
carpet cleaners
  + -1 more
Affordable Carpet Cleaning is the best. My carpet looks new again and their prices are truly affordable. I would highly recommend them to clean any carpet. You will be totally satisfied.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
10/2016
5.0
carpet cleaners
  + -1 more
Eileen was very professional and the service tech who came to the house was very skilled and thorough. they were prompt and even a little early for appointment.
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Lonnie L C.
07/2016
5.0
carpet cleaners
  + -1 more
As part of my exit from a rental property, I was required to have the carpets cleaned. The young man arrived early and worked a couple of hours to clean the carpet up and downstairs in a 1400 sf house. He was very professional and detailed about his work. He pointed out a couple of areas that he was unable to cleaned because of some spilled liquid. I was impressed that he noted this. He seemed to enjoy his work and represented the company well.
Description of Work: Cleaned carpets up and down stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Josh D.
07/2016
5.0
carpet cleaners
  + -1 more
The provider did a great job. They were punctual and efficient. Did a great job on the pet stains.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Doris Z.
05/2016
3.0
carpet cleaners, upholstery cleaning
  + 0 more
They did not spot treat the carpet. He told me that they would not be able to get certain areas around the baseboard cleaned because it soot, and around vents he said it was soot. He cleaned my recliner and he said that he couldn't get some of the dirt from the top because he said it was worn. I got down on my hands and knees and got spots off the carpet after he left, not all of them, but the ones he pointed out. I cleaned them out myself. The parts that he showed me on the recliner was actually grime from hair spray and I scrapped it with my finger nail and realized that was dirt. The machine that they use did not have any kind of scrubbing, it puts the water in and sucks it out. I scrubbed it and it looks a lot better. He also had a lot of jobs that day, and he was in a hurry because I had asked him before he started if he could clean another recliner and he said he couldn't because he was booked. I think they were rushed and didn't do a professional job. We got down on our hands and knees and got a lot of the soot areas that he said he couldn't get, and the problem is that there needs to be some sort of a tool that you need to use up against the baseboards. We even went back to the carpet cleaning machines in Lowe's to see if they have a baseboard area tool, and there wasn't anything with that. I wouldn't have them back. The price was good, but when you have to have it redone, it is not a good price. I went with it because it is cheap, but I would not do it again.
Description of Work: I used Affordable Carpet Cleaning. I purchased $109 for 4 rooms of cleaning, plus the hallway, plus I had them do a set of stairs and a recliner.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$170

Victoria C.
04/2016
5.0
carpet cleaners
  + -1 more
The gentleman that cleaned the carpets called ahead of time to tell me he was on the way. He was on time. He did an excellent job on the carpets as well as show us how to keep the upkeep of our carpets and to prevent making stains in the future. He was extremely nice, and very professional. I would definitely recommend him for use in the future and will remain a customer.
Description of Work: The cleaned the Carpets In two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Frank L.
04/2016
4.0
carpet cleaners
  + -1 more
did a fair job overall, price was decent for what all was done
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Marc P.
03/2016
5.0
carpet cleaners
  + -1 more
They came in, discussed what needed to be done, surveyed the carpet to identify stained spots, pre-treated and knocked it out with awesome efficiency. The carpet looks GREAT afterwards. I appreciate it!
Description of Work: Steam Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Saurabh W.
03/2016
5.0
carpet cleaners
  + -1 more
Rob was very friendly and personable. Finished the job in an hour, with 0 downtime. I highly recommend this company for its staff
Description of Work: Cleaned 3 rooms+hallway+stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Christine L.
10/2015
4.0
carpet cleaners
  + -1 more
It was okay. It wasn't a fantastic job but it was a good job. I have to say, since I have joined you guys I feel like I get emails and calls and such from you all the time. So if that's the feed back I give to Angie's List, It just feels intense, I get several emails three or four times a week and I've gotten a couple of phone calls to request for surveys and gotten a lot of stuff, considering I've had 80 to 100 emails a day.
Description of Work: They did carpet cleaning service.

Rating CategoryRating out of 5
quality
4.0

Yes, I recommend this pro
$89

Charlene S.
10/2015
5.0
carpet cleaners
  + -1 more
They did fine and I would use them again.
Description of Work: I use Affordable Carpet Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian T.
09/2015
5.0
carpet cleaners
  + -1 more
Got exactly what I needed done. I had previously moved my lighter furniture, and had some pretty bad spots on there. Most of the spots were removed and even the worst ones were lightened up. Wasn't expecting miracle working, but the carpet looks TONS better than it did before.
Description of Work: Used a coupon from Angie's list for carpet cleaning of 2 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Jeffrey L.
09/2015
4.0
carpet cleaners
  + -1 more
Went fine nothing outstanding.
Description of Work: Fine job

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$70

Costa M.
08/2015
5.0
carpet cleaners
  + -1 more
Affordable Carpet Cleaning was great. They were prompt and professional in scheduling the appointment. The technician called ahead of the appointment to let me know he was on the way. The technician arrived on time and was professional yet very personable. He did a great job cleaning the carpet. We are very happy with the work that was done.
Description of Work: Clean all of the carpet in our townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Danette J.
08/2015
5.0
carpet cleaners
  + -1 more
Came early, worked fast, the carpets looked and smelled good.
Description of Work: Carpet cleaned 4 rooms and a hallway, pet enzyme areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Joanne M.
07/2015
5.0
carpet cleaners
  + -1 more
Robert did a great job cleaning the carpet, and I was not charged anything other than the Big Deal price. The only feedback I have is that the equipment is mounted on the truck. This rental property was a condo and we weren't sure that his hoses and cords were going to be long enough to reach the entire place, since the truck could not be parked right outside the door to the unit. It all ended up working out, but I learned to ask whether a cleaner's equipment is truck mounted or not and to be sure that their equipment is right for the locational logistics of the job in the future.
Description of Work: Cleaned all of the carpet in a vacant rental property as part of a Big Deal promotion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael K.
07/2015
5.0
carpet cleaners
  + -1 more
They were great. They are quick and do a really good job.
Description of Work: They did carpet cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro
$149

Miranda D.
06/2015
5.0
carpet cleaners
  + -1 more
Services were efficient and got out almost all the stains - 2 of my kids rooms were more difficult and didn't get as clean as I'd hoped but I am sure that's our fault and isn't because of the products used by the company. I can't remember who cleaned our carpets but he was very professional and communicative.
Description of Work: Carpet cleaning for 5 rooms and the hallway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Affordable Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Affordable Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Carpet Cleaning offers free project estimates.
No, Affordable Carpet Cleaning does not offer eco-friendly accreditations.
No, Affordable Carpet Cleaning does not offer a senior discount.
Yes, Affordable Carpet Cleaning offers emergency services.
Yes, Affordable Carpet Cleaning offers warranties.
Affordable Carpet Cleaning offers the following services: Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation
Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM