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Affordable Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Family owned and operated, serving Charlotte and surrounding areas since 1991. We operate the Bane Clene system of hot water extraction and do not use any harsh chemicals or abrasive materials. We do not use sub contractors and have 4 employees, fully licensed and insured. We do not add trip charges or any hidden charges. We treat our customers as we would like to be treated. Numerous great reviews about us on google.com and yellowpages.com. Please not our equipment is truck mounted, therefore we can not access high rises. Winner of the Super Service Award 3 years in a row!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation

Services we don't offer

Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-222 of 222 reviews

Cathleen K.
07/2013
5.0
carpet cleaners
  + -1 more
We have been using Affordable Carpet Care for a couple of years. We have been very happy with their service. Our son moved in February to his new home in South Carolina and there was a scheduling problem with the cleaning crew that was due that same day. They moved heaven and earth to get the job done! Rob has been the carpet cleaner for Affordable for the last few times we have used them. He is terrific!
Description of Work: The carpets were cleaned throughout the house and protectorant was applied. He also moved sofa and love seat to clean carpets. It was explained that protectorant was good for two cleanings after being applied and need not be applied each time. Some companies would put it down each time, just to make the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Adele M.
07/2013
5.0
carpet cleaners
  + -1 more
The cleaner arrived on time and did a great job of cleaning the carpet. He was pleasant and efficient. I would use this company again.
Description of Work: Cleaned the carpet in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Steven O.
07/2013
5.0
carpet cleaners
  + -1 more
It turned out good. I think my wife was happy with it. They did a good job. I would use them again in the future.
Description of Work: We used Affordable Carpet Cleaning big deal purchase in June.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Yvette K.
07/2013
5.0
carpet cleaners
  + -1 more
The process went very well. The person cleaning the carpet showed up on time and did a good job. He brought to my attention any areas that he could not clean. I would recommend this company.
Description of Work: Cleaned carpet in a house we purchased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Randall L.
06/2013
5.0
carpet cleaners
  + -1 more
They were able to accommodate a short request window. They came on time, spot treated and steamed cleaned the carpet. Very professional in every aspect from booking the schedule to having the service performed. This is a keeper.
Description of Work: cleaned carpets in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Janis D.
05/2013
5.0
carpet cleaners
  + -1 more
Rob showed up early, and was patient and helpful while we hurried to get the last few things out of the house so he could get to work. He even pitched in to help! He cleaned all the carpets in the house in a timely and thorough manner, and got some stains out that I thought were there for good. Through it all Rob was smiling and friendly. Owner Robby who scheduled the job was responsive and professional at all times. If I still lived in Charlotte I would never need to look for another carpet cleaning company!
Description of Work: Move out whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

NANETTE L.
05/2013
5.0
carpet cleaners
  + -1 more
He was prompt and personable. Did a fabulous job and didn't leave until we were both satisfied. I will use them again soon as we are having a huge family gathering that will for certain require their services!
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Affordable Carpet Cleaning
Thanks [member name removed], looking forward to working with you again! Eileen & Robbie

John F.
04/2013
5.0
carpet cleaners
  + -1 more
Rob was right on time and prepared to go to work. The rooms were cleaned to our satisfaction. Rob was personable but professional and worked quickly and efficiently; he's a credit to his company.
Description of Work: Carpet cleaned in four rooms and stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Angela H.
04/2013
5.0
carpet cleaners
  + -1 more
I called on Monday to ask about their rates and was pleasantly surprised. They were able to come out the next morning to clean the carpets in my rental property. The carpets look great! They are a very professional company that provides a high level of customer service. Would definitely use them again and would recommend them to family and friends.
Description of Work: They cleand the carpets in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ron R.
04/2013
5.0
carpet cleaners
  + -1 more
Robbie and his professional staff saved our carpets. Our 85 lb Golden Retiever got into our back yard which had been re-seeded the day of that super rain. While I was upstairs she came in and walked my entire downstairs leaving a trail of red-mud paw prints. I called called Robbie, he told me not to do anything to the mud, and he would get one of his men out to us the same day. Within an hour Robert was here tackling the mess. Amazing job ! Super professional, great job, all the stains gone and life back to normal within two hours of the accident. Thank you to Robbie and Affordable Carpet Cleaning...
Description of Work: Super customer service and beautiful job on my carpet.... Robbie and his professional team saved our carpet from a "red mud"-Golden Retiever disaster. I highly recommend Affordable Carpet Cleaning to anyone! Great price,super fast service and wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Affordable Carpet Cleaning
Glad to help, thanks for great review! Robbie & Eileen

Lisa F.
04/2013
5.0
carpet cleaners
  + -1 more
Customer service was fantastic the whole time. I was nervous about the carpet cleaning schedule since we had painters come in the house a few days before and Robbie was more than willing to reschedule at the last minute if we had a delay with the painters. My husband and I are also expecting so I had a few questions about the cleaning solution with regard to the baby and our dog and they took time to answer all of my questions. Day of service was fantastic. The guy who cleaned our carpets was super friendly and knowledgeable (sadly, I don't remember his name). He was punctual, efficient and did a great job on our carpets. Without hesitation, I would recommend this company if you need your carpets cleaned. I know we already plan to use them again once our carpets need another cleaning - which may be sooner rather than later with a little one on the way!
Description of Work: My husband and I just purchased a new home and we wanted the carpets cleaned before we moved in. I had talked to Robbie about a month before we closed to get a quote and schedule service. Their customer service was top notch and they were willing to honor the Angie's List coupons, even use two of them combined, for our cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Affordable Carpet Cleaning
Thank you (deleted member name)! Enjoy your new home and very best wishes on your upcoming arrival. We are delighted you found us and look forward to working with The Fricks again! Eileen

Joseph Z.
04/2013
5.0
carpet cleaners
  + -1 more
The work he did was quick and very thorough, even getting out some stains we thought were permanent. He didn't try to up-sell us on things we didn't need done, like Teflon protection. "You don't have any small kids or pets, so you really don't need it." What a pleasant surprise! As soon as he was done he packed up his equipment and was out the door. The job they did was well worth the time and expense. Would recommend them to everyone who needs carpets cleaned.
Description of Work: Robbie showed up right on time, He was friendly and very helpful. He first sprayed the deodorant on the carpet before he started cleaning. He started in the living room and finished in the dining room. The carpet looks fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Shannon D.
03/2013
5.0
carpet cleaners
  + -1 more
I totally recommend using this company. They went out of their way to accommodate my schedule and I wasn't even in their service area. They did a fantastic job!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

David M.
01/2013
1.0
carpet cleaners
  + -1 more
I bought a used home and wanted the carpets cleaned before I moved in. There were still stains, still an odor, and still didn't feel clean. I rented a carpet cleaner from Lowe's for $25 and cleaned them myself after this company "Professionally cleaned" my carpets. The water that came out of the rented carpet cleaner was beyond dirty. It was a total waste of money to pay these people. After I cleaned them, the carpets were bright, soft and smelled great.. Beware of this company.
Description of Work: They cleaned my carpets, supposedly.....

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$160

Kathleen G.
12/2012
5.0
carpet cleaners
  + -1 more
It was a good service. He was a very nice young man The only thing he couldnt do was get pet smell out of my Persian rugs. Very pleasant and professional. Just a stress free experience.
Description of Work: Cleaned all of my homes carpets (living, dining, 3 bedroom, hallways, and area rugs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ronald C.
10/2012
5.0
carpet cleaners
  + -1 more
The entire experience with Affordable Carpet Cleaning was totally professional; from the lady who scheduled the appontment, to the technician who arrived on time.
Description of Work: Robert showed up on time and got immediately to work. He was courteous. and totally professional. When he finished, he asked me to look at all the carpets and make sure I was totally satisfied. Would definitely use his company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Affordable Carpet Cleaning
Thank you Member!

Juanita C.
10/2012
5.0
carpet cleaners
  + -1 more
It was great. They were quite professional and just great overall.
Description of Work: They did some carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie J.
10/2012
4.0
carpet cleaners
  + -1 more
The work was satisfactory. They were time and responsive.
Description of Work: They did some carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Michael S.
10/2012
5.0
carpet cleaners
  + -1 more
The service went really well. They were fast and on time.
Description of Work: They steamed the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick M.
10/2012
3.0
carpet cleaners
  + -1 more
It did not turn out too good. The kid did come out and tried really hard to get the carpet clean, but the service just did not turn out right. But he was really polite and he was on time.
Description of Work: We had them clean the carpets on our steps, the hallway, and an office.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Marilynn C.
10/2012
5.0
carpet cleaners
  + -1 more
It turned out perfectly. They had a tough stain to get out and they got it out. It went better than we had hoped.
Description of Work: We had a bad coffee stain.
Rating CategoryRating out of 5
Yes, I recommend this pro

polina K.
10/2012
5.0
carpet cleaners
  + -1 more
They did excellent work. It was perfect. They were friendly. They did a really good job. I asked them to perfect my finished floor. Everything went A Okay.
Description of Work: Affordable Carpet Cleaning cleaned my carpets. They charged 145 dollars for 7 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Affordable Carpet Cleaning
Thank you Member. Eileen

David L.
10/2012
5.0
carpet cleaners
  + -1 more
Excellent experience - they accommodated our date/time request and were there when they said they'd be! :)
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Affordable Carpet Cleaning
Thank you Member. Eileen

Shawn G.
10/2012
5.0
carpet cleaners
  + -1 more
I am very pleased with the customer service we received from Affordable Carpet Cleaning. Eileen was very friendly and precise on the phone. The technician was friendly and professional. He did a great job and was very conscious of making sure we were happy before he left. Our carpet looked great! I also received a follow up phone call to make sure I was satisfied. I definitely trust Affordable and would use them again.
Description of Work: Cleaned and deodorized carpet (whole house)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Affordable Carpet Cleaning
Thank you for taking the time to post a review, Customer. We truly appreciate your business!

Paula C.
09/2012
5.0
carpet cleaners
  + -1 more
Arrived on time. Received reminder phone call prior day, and another to advise they were on their way. Shampooed 5 rooms and 1 hallway. Described the process. Moved coffee and end tables upon request. The noticable stain under one end table came out. Took about 1+ hour. Was told it would take 4 to 6 hours to dry, but it was a few hours longer. However, the carpeting looked very clean and was soft and fluffy again.... something I had not experienced with the other 3 carpet cleaning companies used over the past 12 years.
Description of Work: Shampooed carpeting in 5 rooms and 1 hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Affordable Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Affordable Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Carpet Cleaning offers free project estimates.
No, Affordable Carpet Cleaning does not offer eco-friendly accreditations.
No, Affordable Carpet Cleaning does not offer a senior discount.
Yes, Affordable Carpet Cleaning offers emergency services.
Yes, Affordable Carpet Cleaning offers warranties.
Affordable Carpet Cleaning offers the following services: Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation
Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM