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Affordable Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Family owned and operated, serving Charlotte and surrounding areas since 1991. We operate the Bane Clene system of hot water extraction and do not use any harsh chemicals or abrasive materials. We do not use sub contractors and have 4 employees, fully licensed and insured. We do not add trip charges or any hidden charges. We treat our customers as we would like to be treated. Numerous great reviews about us on google.com and yellowpages.com. Please not our equipment is truck mounted, therefore we can not access high rises. Winner of the Super Service Award 3 years in a row!

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation

Services we don't offer

Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8222 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 201-222 of 222 reviews

Dave B.
08/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet in three rooms and small hallway. Communication was good and the company was willing to work with our schedule, but the cleaning was second rate.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

Carol L.
07/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: the carpet looked fine when they left but all the stains came to the surface after they left.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$59

Robin H.
07/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: This purchase was a gift. I was told that the service was OK. The service was for carpet cleaning, and YES we will use the company again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elsie L.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 5 rooms and a hallway. The tech was very polite and paid special attention to pet stains. He did a good job. Called ahead to see if he could come earlier, which he did. Very professional company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

sharon S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Installed a split rail fence. I highly recommend this company. They were on time, installed the fence and asked for my approval before departing. A pleasant team of people and the price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Lisa P.
05/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: The guy who came out was great, very friendly and knowledgable. Easy to make an appointment. I am not sure they got the carpet as clean as they could have. But it's hard to tell what stains should come out or are set in and can't be removed. I would give them a B-.
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy B.
05/2014
5.0
carpet cleaners
  + -1 more
Very well
Description of Work: Steam cleaned rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Cheryl H.
05/2014
3.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$89

A. Nichole E.
11/2013
5.0
carpet cleaners
  + -1 more
Treated and cleaned carpet.
Description of Work: I purchased a Big Deal from Affordable Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Kellen B.
07/2013
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: Fabulous job cleaning carpet!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Robert B.
05/2013
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Excellent experience. Cleaned carpet in 3 rooms. Very professional and courteous. I highly recommend Affordable carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jim A.
04/2013
5.0
carpet cleaners
  + -1 more
I called, they came, all is good.
Description of Work: Keith did an excellent job cleaning the carpets! I will call them back again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Matthew A.
11/2012
5.0
carpet cleaners
  + -1 more
Went very well
Description of Work: Cleaned carpets in 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda T.
10/2012
5.0
carpet cleaners
  + -1 more
great....:-)
Description of Work: Rob was on time, very professional and friendly. I was very please and will use again, thank you for calling to check on the service. :-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Affordable Carpet Cleaning
Thank you Linda. Eileen

Patti C.
10/2012
5.0
upholstery cleaning
  + -1 more
lea
Description of Work: I called Affordable Carpet Cleaning to find out if they would be able to help with cleaning up a food stain on my couch. After describing my situation over the phone, it was recommended to use my dry cleaning store. Although they wouldn't be able to help, they directed me to someone that could!! Thank you

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Affordable Carpet Cleaning
Thank you Member, we hope you were successful in finding a solution. We look forward to working with you in the future. Eileen

Jason L.
06/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: These guys were great. Did everything they said they would do, we're on time and got job done in the time they told me it would take. Carpet looks good, I would use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Chester T.
05/2012
5.0
carpet cleaners
  + -1 more
The service is great!
Description of Work: They cleaned our carpets a couple of times in the past year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara G.
04/2012
5.0
carpet cleaners
  + -1 more
They did fine.
Description of Work: Carpet cleaning in the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THERESA R.
04/2012
4.0
carpet cleaners
  + -1 more
It went fine.
Description of Work: Did the carpeting for the upstairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Joyce W.
06/2011
5.0
carpet cleaners
  + -1 more
We had a wonderful experiance!
Description of Work: Great company to deal with. Made a appointment right away over the telephone and they gave me a quote. Tyler came on time and was friendly and informative. I got the family room , living room , dinning room and stairs cleaned. I also have 2 cats and one dog, so they got out the stains and the fur that was builded up in the carpets out. The price was the same as the quote over the phone, no hiding cost. I am very happy and will call Affordable Carpet Cleaning back for cleaning my upstairs rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

DAVE B.
12/2010
5.0
carpet cleaners
  + -1 more
Everything went very well.
Description of Work: cleaned carpets in 3 room and applied carpet sealant

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tammy M.
10/2010
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: Carpet cleaning and deodorizer for living room. Hall and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94.5

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation

FAQ

Affordable Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 2:00 PM

Monday: 7:30 AM - 8:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 8:00 PM

Friday: 7:30 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Affordable Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Affordable Carpet Cleaning offers free project estimates.
No, Affordable Carpet Cleaning does not offer eco-friendly accreditations.
No, Affordable Carpet Cleaning does not offer a senior discount.
Yes, Affordable Carpet Cleaning offers emergency services.
Yes, Affordable Carpet Cleaning offers warranties.
Affordable Carpet Cleaning offers the following services: Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation
Tile & grout cleaning. Air duct cleaning - not high rise accessible.

Contact information

4907 Hickory Lake Ln, Matthews, NC 28105


Service hours

Sunday:
9:00 AM - 2:00 PM
Monday:
7:30 AM - 8:00 PM
Tuesday:
7:30 AM - 8:00 PM
Wednesday:
7:30 AM - 8:00 PM
Thursday:
7:30 AM - 8:00 PM
Friday:
7:30 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM