ACT OF CLASS RELOCATION INC

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I've moved over 20 times, including international and cross country moves. This was the worst ever! THEY WILL NOT STAND BEHIND THEIR WORK. I chose them because they had a quote, and had good reviews. You MIGHT get lucky. I didn't. They finally returned my calls and sent a rep to visit, but have not honored even their basic insurance requirements for the damage. Get this (try not to laugh): their idea of standing behind their work, is to come out with colored wax and wood filler, fill in some of the damage, and then tell you "if you don't look too closely, you won't even know it's there." The saddest irony is, everyone I met from Act of Class (quote/driver/damage rep) stated that they stand behind their work, but the reality I have experienced is that they absolutely DO NOT stand behind their work, and if you have nice furniture, as I did, you are very much gambling it by letting them into your home.

We had a great experience with everyone involved. From the estimate to moving day, things were professional and went as well as you can expect for a move. We were not quite packed when they arrived, but there were no problems. They stayed until the move in was complete (10PM). The 2 brothers that own this company are motivated, positive, stand up gentlemen.

On time and very professional. Handled a difficult job very well. They were very careful not to scratch the floors, and did not make a mark on the walls even though they had to make a tight turn on the stairs with the armoire. I would hire them again.

The crew was on time and a pleasure to work with. Very positive experience with this company.

I WAS VERY PLEASED WITH THEIR WORK. THEY WERE POLITE AND PROFESSIONAL FROM START TO FINISH. THEY WERE VERY CAREFUL WITH MY FURNITURE AND BOXES. ADDITIONALLY, THEY TOOK EXTRA CARE TO PUT RUNNERS/MATS AROUND MY HOUSE SO THAT NO MARKS OR SCRATCHES WERE MADE ON MY HARD WOOD FLOORS OR MY NEW CARPETING. I WOULD DEFINITELY HIRE THEM AGAIN.

THE EXPERIENCE WAS GREAT. ROB CAME OUT TWO WEEKS BEFORE THE MOVE AND GAVE A VERY DETAILED ESTIMATE OF THE MOVE AND THE TIME REQUIRED. HE RECOMMENDED WE USE 4 MOVERS TO MAKE SURE WE WOULD GET DONE IN THE SHORTEST AMOUNT OF TIME POSSIBLE. HE ESTIMATED ABOUT 6 HOURS, INCLUDING TRAVEL TIME TO OUR NEW APARTMENT. ON MOVING DAY, CHAD AND HIS CREW SHOWED UP AND IMMEDIATELY PROTECTED THE FLOORS AND DOORWAYS. THEY THEN STARTED MOVING THE FURNITURE AND BOXES OUT TO THE TRUCK. THEY WERE DONE LOADING THE TRUCK IN A LITTLE MORE THAN 2 HOURS. WE THEN DROVE THE THE APARTMENT WHERE THEY UNLOADED ME. WE WERE RUNNING SO FAR AHEAD OF THE TIME ESTIMATE THAT I HAD THEM STOP BY MY STORAGE UNIT TO OFFLOAD A LARGE BOOKSHELF AND A TREADMILL WE DIDN'T HAVE ROOM FOR. ALL IN ALL THEY WERE DONE IN 4 HOURS. THE ENTIRE CREW WERE EXTREMELY PROFESSIONAL AND FRIENDLY. THEY TOOK GREAT CARE IN PADDING ALL OF MY FURNITURE. THEY PLACED EVERYTHING IN THE NEW APARTMENT FOR ME. A TOTAL CLASS ACT. WILL USE AGAIN.

DID AN EXCELLENT JOB. TOOK GREAT CARE NOT TO DAMAGE ANY FURNITURE, FLOORS OR DOORWAYS. MOVERS WERE VERY PROFESSIONAL AND COURTEOUS. WHEN I DECIDED TO REARRANGE SEVERAL LARGE HEAVY ITEMS THEY ACTED AS THOUGH THEY WERE HAPPY TO DO IT. I GOT SEVERAL ESTIMATES AND ACT OF CLASS WAS BELOW THE OTHERS. ACTUAL COST CAME IN VERY CLOSE TO ESTIMATE. WOULD DEFINITELY RECOMMEND.

LOADERS VERY PLEASANT, PROFESSIONAL, EFFICIENT, TOOK CARE OF OUR FURNITURE WELL. ONLY PROBLEM WAS COMMUNICATION BETWEEN OFFICE AND LOADERS. CHANGES IN SCHEDULE WERE NOT COMMUNICATED FROM THE OFFICE TO THE MOVERS, RESULTING IN THEIR BEING VERY EARLY TO LOAD. THEY DID OFFER TO COME BACK LATER. COMMUNICATION PROBLEMS AGAIN LED TO THEM BEING AT OUR NEW HOUSE BEFORE WE HAD THE KEY, THOUGH WE HAD CALLED THE OFFICE A FEW HOURS EARLIER WITH THE SCHEDULE INFORMATION. AS IT WAS LATE IN THE AFTERNOON, WE ENDED UP WITH THEM HAVING TO STORE IT OVERNIGHT AGAIN SO THEY COULD GO TO ANOTHER JOB, THOUGH THEY DID NOT CHARGE US FOR THE EXTRA OVERNIGHT. THE ''C'' RATING FOR RESPONSIVENESS IS SOLELY BECAUSE OF THE COMMUNICATION ISSUES FROM OFFICE TO DRIVERS. ALL OF OUR CALLS TO THEM WERE RETURNED PROMPTLY AND COURTEOUSLY. WE WOULD HIRE AGAIN, BUT WOULD BE SURE TO STRESS AND RECHECK SCHEDULES WITH THE OFFICE STAFF. DEFINITELY OVERALL AN ''ACT OF CLASS''.

THEY WERE VERY GOOD. THEIR ESTIMATE WAS RIGHT ON TARGET.

MOVED REALLY SLOW. CARRIED A BOX ON BACK INSTEAD OF CARRYING NORMALLY. LOST BOX OF FRAGILE ITEMS. HAD A FRIEND COME OVER AND HELP BECAUSE THEY MOVED SO SLOW.

ON JULY 25TH, ACT OF CLASS CONFIRMED THEY COULD MOVE US ON AUGUST 4TH. ON JULY 28TH, THE DAY THEY WERE SCHEDULED TO WALK THROUGH OUR HOUSE TO GIVE US AN ESTIMATE, THEY CALLED TO SAY THEY DID NOT HAVE AVAILABILITY ON THE 4TH. THIS CREATED A HUGE PROBLEM FOR US AS WE ARE NOW UNABLE TO MOVE AS PLANNED.

STEVE IS A GREAT GUY, AND A STRAIGHT-SHOOTER. HAVE NEVER HIRED A MOVER BEFORE, BUT HEARD LOTS OF THE USUAL HORROR STORIES. STEVE AND HIS CREW WERE PROFESSIONAL, PERSONABLE, AND RIGHT ON TARGET WITH THE ESTIMATE THEY GAVE. THE GUYS REALLY TOOK CARE OF MY STUFF (BOTH LOADING AND UNLOADING). I WILL DEFINITELY CALL THEM BACK TO MOVE MY ITEMS OUT OF STORAGE AND INTO MY NEW HOUSE IN THE COMING WEEKS. KUDOS ON A JOB WELL DONE!!

THREE MOVERS PERFORMED THE WORK. THEY WERE VERY PROFESSIONAL AND DID NOT DAMAGE A SINGLE ITEM DURING THE MOVE. THE PRICE CHARGED ACTUALLY ENDED UP BEING ABOUT $300 LESS THAN THE QUOTE I RECEIVED. DURING THE QUOTE PROCESS, STEVE (ONE OF THE OWNERS) PROVIDED SEVERAL HELPFUL HINTS TO HELP REDUCE THE COST OF THE MOVE.

THEY ARE EXTREMELY PROFESSIONAL. THEY PROTECTED ALL CARPETS AND HARDWOOD.

EXCELLENT WORK, LOWEST PRICE, BEST AT ANSWERING QUESTIONS, FLEXIBLE, ABLE TO ADAPT WHEN I ENDED UP MOVING MORE THAN I EXPECTED.

DID NOT GET THEM OUT TO THE HOUSE FOR AN ESTIMATE, BUT VERY NICE ON PHONE.

THE ENTIRE EXPERIENCE WAS GREAT. EVERYONE SHOWED UP ON TIME AND WERE EXTREMELY PROFESSIONAL. THEY TOOK VERY GOOD CARE OF ALL MY BELONGINGS, AND BOTH MY HOMES. THEY HAD TO MOVE FURNITURE UP AND DOWN STAIRS AND THERE WAS NOT ONE SCRATCH ANYWHERE. ANDREA IN THE OFFICE WAS VERY PLEASANT AND EASY TO WORK WITH. THE MOVERS WERE POLITE AND EFFICIENT. I WOULD USE THEM AGAIN AND RECOMMEND THEM TO ANYONE

FOR AN ELDERLY GENTLEMAN WHO HAD ANOTHER COMPANY CANCEL ON HIM AT THE LAST MOMENT. THEY RESPONDED TO MY REQUEST FOR HELP PROMPTLY AND WERE VERY GRACIOUS. THE HOUSE WAS IN IMMACULATE CONDITION AND THEY ADJUSTED THEIR PRICE ACCORDINGLY. THE OVERALL EXPERIENCE WAS WONDERFUL FROM THE FIRST PHONE CALL TO THE WALK OUT THE DOOR WHEN THE JOB WAS DONE. THE FOLKS WERE PROMPT, POLITE, SENSITIVE, COMPETENT, AND EXTREMELY REASONABLY PRICED UNDER THE CIRCUMSTANCES. I CAN'T SAY ENOUGH WONDERFUL THINGS ABOUT THEM AND WOULD RECOMMEND THEM HIGHLY!

STEVE SULLIVAN WAS VERY ACCOMMODATING, POLITE AND PROFESSIONAL. THE FOUR MEN THAT PACKED US AND MOVED US TO OUR NEW HOME DID A GOOD JOB ALTHOUGH THEY DID MISS A FEW DRAWERS AND MISC. KIDS TOYS. THE FINAL BILL WAS DIFFICULT TO UNDERSTAND. I CALLED STEVE A COUPLE OF DAYS LATER AND HE EXPLAINED THE PRICING, HOURS, SUPPLIES ETC. IT MADE ME FEEL MUCH BETTER ABOUT THE FINAL PAYMENT.

ONE OF THE OWNERS CAME TO THE HOUSE AND GAVE ME AN ESTIMATE. THEY WERE RIGHT ON WITH THE ESTIMATE AND THEY STUCK TO IT. THE GUYS THAT CAME SEEMED TO REALLY ENJOY THEIR WORK AND THE COMPANY THEY WORKED FOR. THEY DID A GREAT JOB AND NOTHING WAS DAMAGED. IT WAS A VERY GOOD EXPERIENCE.

ACT OF CLASS IS JUST THAT, A CLASSY ORGANIZATION. I CALLED TO SEE IF THEY WOULD HELP WITH MOVING SOME HEAVY FURNITURE AROUND MY HOUSE. THE OWNER WAS HERE WITH 2 CREWS AND THEY FINISHED IN LESS THAN 45 MINUTES. I HAVE USED OTHER ANGIE'S LIST MOVERS IN THE PAST, BUT WILL ONLY USE AOC FOR ANY MOVING THAT I DO IN THE FUTURE. THESE GUYS TOTALLY ROCK!

THEY WORKED QUICKLY AND EFFICIENTLY. NICE WORK IN PACKING FRAGILE ITEMS. MINIMAL DAMAGE TO WALLS WHEN MOVING FURNITURE. VERY PLEASANT EVEN THOUGH THEY HAD TO WORK QUITE HARD. TOOK LONGER THEN THEY ANTICIPATED, BUT THEY STUCK TO IT, AND WE WERE FINISHED ON THE SAME DAY. THE PROPRIETOR WAS EAGER FOR FEEDBACK, AND SEEMED VERY CUSTOMER SERVICE FOCUSED. WOULD HAPPILY USE THEM AGAIN.

WE HAD GUM ON OUR SOFA THAT IS ONLY ABOUT 3 YEARS OLD AND THEY ALSO HAD LOLLIPOP STICKS IN SOME OF OUR BOXES. THE NEWSPAPER WAS IN THERE. MY CHECKBOOK WAS IN A BOX, IT WAS LITTLE THINGS LIKE THIS THAT SHOULDN'T HAVE BEEN PACKED. WE HAD A HARD TIME GETTING IN TOUCH WITH THEM UNTIL THE DAY THEY CAME. WE HAD A NICE PIECE OF ANTIQUE FURNITURE THAT THEY TOOK APART AND THEY DIDN'T PUT THE SCREWS WITH THE PIECE. THEY WERE VERY NICE PEOPLE, THEY WEREN'T NASTY AT ALL. WE HAD PRACTICALLY NEW FURNITURE AND THERE WERE NICKS ON OUR FURNITURE, SO THEY DIDN'T TAKE CARE. WE HAVE A PIANO THAT THEY WERE VERY CAREFUL WITH. THEY LEFT A LOT OF THINGS WHEN THEY THOUGHT THEY WERE FINISHED. THERE WERE ODDS & ENDS IN THREE OF THE BEDROOMS. THEY LEFT QUITE A BIT IN THE ATTIC.

THEY WORKED HARD, ESPECIALLY MOVING US UP TO A THIRD FLOOR APARTMENT. VERY PROFESSIONAL, VERY GOOD WORKERS. WOULD DEFINITELY USE THEM AGAIN. THEY TREATED OUR FURNITURE LIKE IT WAS THEIR OWN. VERY REASONABLE PRICE FOR ALL OUR 'STUFF' WE HAD TO MOVE.