Tar Heel Basement Systems

Foundation Repair, Concrete Leveling, Basement Waterproofing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

21 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 26-50 of 171 reviews

Judy M.
07/2021
5.0
concrete repair, basement waterproofing
  + 0 more
Tech Nick Calk was professional and knowledgeable. I felt I could count on him to point out problems and address resolutions.
Description of Work: Basement water proofing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review, we appreciate your business!

Tim P.
06/2021
5.0
insulation
  + -1 more
Project went very well. Tim and Robert were the team members on the project and were very easy to communicate with giving good detail on the project scope and timeline. They were thorough but also quick and efficient in completing the job. Result was excellent.
Description of Work: Crawl Space encapsulation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Tar Heel Basement Systems
Thank you for saying such kind words about our employees and project!

Wade J.
05/2021
5.0
foundation repair
  + -1 more
Nick Calk from Peak performed the work. Nick was on time, thorough and professional. Look forward to seeing Nick again next year when its time for annual maintenance
Description of Work: Annual Maintenance Inspection of 2014 Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Tar Heel Basement Systems
We love hearing such great things about our employees. Thank you for your review!

Bill G.
05/2021
5.0
concrete repair, masonry, mudjacking
  + 1 more
Very well. The repair is excellent and pad lifted to eliminate a large gap.
Description of Work: Concrete pad lifted and repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Response from Tar Heel Basement Systems
Thank you for choosing Peak Structural for your concrete!

Lou Ann W.
04/2021
5.0
concrete repair, foundation repair
  + 0 more
Our Salesman Cliff Frost was not high pressure and allowed us to get a second estimate so we could compare companies. The men working on the project were Kenny and Ben who were very professional and discussed what they were doing throughout the project. Sure our landscape was disturbed but you expect that with the work that was needed. Thank you Peak Structural in Palmer Lake for the great job.
Description of Work: Foundation repair with Helical Piers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Response from Tar Heel Basement Systems
Thank you for your kind words! We appreciate your feedback.

Ellis C.
04/2021
5.0
concrete repair, mudjacking
  + 0 more
Peak Structural arranged a time to warranty repair and the team arrived exactly as scheduled. They kept me informed of progress and finished as projected. Sealed seams as necessary. My walks are releveled! Was a great job.
Description of Work: Warranty work on slab leveling

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Tar Heel Basement Systems
Thank you for choosing Peak Structural for your concrete. We really appreciate your business!

Debbie M.
04/2021
5.0
basement waterproofing
  + -1 more
All the guys Tim, Nick, Rick, Ben and Kenny did a great job. Very professional and knowledgeable always willing to answer questions and explain the process. Would recommend to anyone. Thanks for the awesome job. We are very satisfied.
Description of Work: Crawl Space encapsulation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Tar Heel Basement Systems
We really appreciate your feedback! Thanks for choosing Peak Structural.

Mike M.
04/2021
5.0
mudjacking, foundation repair
  + 0 more
ERIC AND ZACH did such a great job prepping, completing and cleaning up the reapirs we needed done. They were fast, friendly and answered all my questions. Hopefully I have no more issues with concrete cracks or foundation cracks but if new ones emerge I'm definitely going to use peak structural and ask for Eric and Zach again
Description of Work: Platform lifting and crack repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Tar Heel Basement Systems
Thank you for such a positive review! We appreciate your kind words, as well as your business.

Ben H.
04/2021
5.0
concrete repair, mudjacking
  + 0 more
Very well! Impressed with quality of repair and work done. Eric and Zach were very professional and had great communication. This was a smooth process from the start. No surprises and would highly recommend.
Description of Work: Repair/Level and Seal Cracks at Front Concrete Steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Tar Heel Basement Systems
We're so happy to hear you had such a great experience. Thank you for choosing Peak Structural for your concrete!

Sarah G.
04/2021
5.0
mudjacking
  + -1 more
Excellent! Very pleased with the finished product and the great communication from the crew lead.
Description of Work: Concrete leveling and crack sealing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from Tar Heel Basement Systems
Thank you for your feedback, [Member Name Removed]! We enjoyed doing business with you.

John L.
04/2021
5.0
concrete repair, foundation repair
  + 0 more
The crew was great. Kenny, Ben, and Jason did a terrific job jacking our foundation back into place after settling for many years. I would highly recommend Peak Structural to anyone!
Description of Work: Foundation Jacking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Response from Tar Heel Basement Systems
Thanks for choosing Peak Structural to repair your foundation!

Alex L.
03/2021
5.0
concrete repair, foundation repair
  + 0 more
They were fantastic and finished our foundation work with a couple days! There was some damaged caused to our fence during the construction, but they immediately notified us and paid for it to be fixed! We would definitely recommend them to anyone needing foundation work.
Description of Work: Piering
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
We're so glad to hear that everything has been fixed. Thanks for your feedback!

Steven D.
10/2020
5.0
mudjacking
  + -1 more
Sam and Ben showed up early and completed the job in a timely manner. They were polite, thorough and left the area clean.
Description of Work: Concrete side walk needed to be lifted to fill a crack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review and thank you again for your business!

kyle R.
09/2020
5.0
basement waterproofing, drain pipe, mudjacking, foundation repair
  + 2 more
I'm in the process of selling a home and the buyers are requesting some foundation work to be done. They got an estimate from a different company. I reached out to Peak about getting a second opinion. They have a busy schedule but could sense my urgency and were able to get someone out quickly. Dave, arrived right on time. He was thorough in going over the property. Dave then got me a full report later that day that was leaps and bounds above what the sellers provided. Excellent amount of detail with a professional presentation. The ball is in the buyers court right now, but I would not hesitate in hiring Peak for the work.
Description of Work: Foundation Inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thanks so much for the review! We are happy to help!

patrick T.
08/2020
5.0
basement waterproofing, mudjacking
  + 0 more
I wrote a previous review regarding issues with the downspouts being filled up with the material being used to raise the porch. The Peak Structural team work with me to resolve the situation to my satisfaction. I would recommend using them. P.Thomas
Description of Work: Raising and leveling of front porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Tar Heel Basement Systems
Hello, thanks for your review and thanks again for your business! We are so pleased that we could resolve your concerns.

Jacob L.
08/2020
5.0
mudjacking
  + -1 more
Very well. Eric and Tyler were exceptionally reliable. I tend to be very critical when looking for a service like Peak Structural. Your company did not disappoint in any way. We will recommend you without hesitation.
Description of Work: Concrete Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you so much for your review and referrals!

William M.
06/2020
5.0
concrete repair, basement waterproofing, mudjacking
  + 1 more
They did a great job. Eric and Tim handled the leveling and sealant. Sam and Mitchell came back a week later to take care of joint and crack caulking. This was originally scheduled in the fall, but early snow pushed it out to this spring. I should say that Tim Miller was excellent at scoping the project out and working the proposal effort.
Description of Work: Concrete leveling (polyurethane injection), Caulking, Power-washing, application of Sealant Pro. Area included a large garage apron, sidewalk, front and back porches.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Response from Tar Heel Basement Systems
Thank you for taking the time to leave a review and for recognizing each of the crew members you worked with!

Bill K.
04/2020
5.0
concrete repair, mudjacking
  + 0 more
Very professional and excellent advice with their knowledgeble staff.
Description of Work: provided needed concrete repairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
We're so glad you enjoyed your experience with our staff! Thanks again for choosing Peak for your concrete repair needs!

Jim F.
03/2020
4.0
foundation repair
  + -1 more
The actual work went well. Peak stuck to their schedule and did a real nice job. My only problem was in the presentation of the quote for the job. It was a bit confusing to read and understand, I would give them a “C” on that end of it but the job was an “A”.
Description of Work: Foundation helixs and floor jacks installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Tar Heel Basement Systems
Thank you for your review and feedback!

Jordan C.
01/2020
1.0
basement waterproofing, structural engineer, foundation repair
  + 1 more
The quick version: After $21,000 there is still a 4" slope across a small living room when I was told they could get it to around 1". The long version: I was extremely disappointed and dissatisfied with Peak Structural nearly every step of the way. While the initial consultation encouraged me that Peak Structural could repair my sagging floor joists, just about everything went wrong after that. From the first “design specialist" who made a false assumption about a water line without telling me and cost me an extra $2000 and month-long delay (that snowballed into many other issues) to the promise that I would receive photos of cut HVAC ducts which I’ve never received after asking many times, to a complete lack of care for my time or schedule, Peak Structural has added immense amounts of stress in my life without delivering any solutions. In addition to the scheduling and communication nightmares, the waste of my time when they scheduled the wrong people, and a project that hasn’t been completed by the end of January when it was supposed to be completed in September…the final outcome is the biggest waste of money I’ve ever spent. I was told that they could jack up my floors to around a 1”-2” slope across my floors. After over $21,000 I still have a 4” difference across just my living room- about 10’ wide. I highly recommend that nobody use this company if they want work done well, on time, and in a respectful manner.
Description of Work: Beams & Jacks to level the sagging floor

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$21,000

Doug K.
12/2019
5.0
wells
  + -1 more
Austin called ahead of time, introduced himself and relayed when he would arrive. Austin arrived on time, was respectful and nice. Austin did a very professional job, answering all questions professionally.
Description of Work: Annual Physical for my pumps

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Tar Heel Basement Systems
Thank you for your review!

Kim M.
12/2019
5.0
foundation repair
  + -1 more
Today we had Nick Tinker he works for Peak Structure .He did a complete inspection and adjustment . Very knowledgeable and professional .He told me about everything he was doing ,made me understand in layman terms . So I signed up for the yearly inspection .Peak Structure you have a great employee.!!! Thank you
Description of Work: My house has to be inspected every year .Peak Structure did the original work in 2013 they did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Tar Heel Basement Systems
Thank you for your review and feedback!

Barbara W.
10/2019
3.0
flooring contractor
  + -1 more
I would love to say it went very well; however, when the representative showed up for the scheduled appointment, he took one look and said, "we don't do this type of work." It would have been nice if the scheduling rep that I spoke with at the home show had told me this then rather than waste my time and the time of the gentleman that showed up for the appointment. The girls at the home show were very nice and friendly; however, they need to be better informed on what kind of services Peak Structural is able to provide. The rep that came to my house was very pleasant and professional, but it was a huge waste of both of our times.
Description of Work: Fix laundry room floor after major leak and water damamge

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Tar Heel Basement Systems
Thank you for your feedback. We understand your frustration. Unfortunately, due to the nature of our repair work and the varying factors associated with any type of home repair, it's impossible to diagnose a potential issue without seeing it in person.

Ruth Ann P.
10/2019
5.0
mudjacking, foundation repair
  + 0 more
Cliff's inspection was extremely detailed...blueprint, elevation measurements, crawl space pictures. I was thoroughly impressed. Yes, we wrote a downpayment check & are waiting for work to begin.
Description of Work: 4 piers in crawl space of 1400 sq. ft. home were beginning to twist or "cant". Concrete pad in covered porch was coming away from structure. Two area's of sidewalk have sunk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review!

Teresa M.
09/2019
5.0
mudjacking
  + -1 more
Great! The rep explained that it wasn't worth sending out an employee to repair it, as it was such a small job. He told us how to repair it ourselves (before the problem becomes worse). I highly recommend this company and the "solution designer", Dan Peake, for his honesty and integrity.
Description of Work: Free estimate for work involving raising a concrete patio slab.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Concrete Leveling,
Basement Waterproofing,
Wells and Pumps,
Insulation

FAQ

Tar Heel Basement Systems is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM