Tar Heel Basement Systems

Foundation Repair, Concrete Leveling, Basement Waterproofing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

21 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 126-150 of 171 reviews

FRANK M.
10/2022
4.0
foundation repair
  + -1 more
Expensive job.Hard working crew.
Description of Work: expensive but good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
12/2019
5.0
structural engineer, foundation repair
  + 0 more
Excellent!
Description of Work: Foundation warranty work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review!

John W.
10/2019
5.0
foundation repair
  + -1 more
Appointment scheduling was fine.
Description of Work: Amanda Swaney

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review!

neil C.
09/2019
5.0
foundation repair
  + -1 more
we will see.
Description of Work: foundation repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom B.
07/2019
5.0
mudjacking, foundation repair
  + 0 more
Driveway leveling
Description of Work: Foundation Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Tar Heel Basement Systems
Thank you for your review!

Shawn N.
07/2019
5.0
foundation repair
  + -1 more
Well, no problems.
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review!

Andy M.
07/2019
5.0
foundation repair
  + -1 more
Very good honest service reliable
Description of Work: Foundation Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra & JIM W.
10/2018
5.0
mudjacking
  + -1 more
just got a quote
Description of Work: sidewalk leveling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review!

Babette A.
06/2017
5.0
foundation repair, mudjacking
  + 0 more
Job recently completed
Description of Work: Foundation support and driveway stability

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn M.
07/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: They installed a new main beam under my house, which is built over a small crawl space. The team doing the work was professional, friendly and made sure the work was done to my satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Keith D.
05/2016
5.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Bobga D.
05/2016
4.0
wells
  + -1 more
unknown
Description of Work: A Sump pump was installed in cross-space and perimeter guard was installed to channel water to Sump pump. |Note Clients: |Prospective clients should ask questions about all associated costs, like Electrical works, Plumbing and associated damages while work is underway.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Mary S.
11/2015
5.0
foundation repair, wells
  + 0 more
unknown
Description of Work: Installed a window well sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Tar Heel Basement Systems
Thank you so much for your review. I am delighted you were happy with our company and appreciate you sharing your experience with other Angie's List customers!

David S.
10/2015
4.0
basement waterproofing, foundation repair, masonry, wells
  + 2 more
unknown
Description of Work: This was a very mixed experience with some good and some not so good. We asked them to come out because of some, but not a lot, of water seepage into our basement. While here, we asked them look at an unattached garage wall concern. We will discuss these separately. | |They sent a large information package, kept in touch and confirmed the appointment prior to the visit. Pete spent quite a bit of time with us and answered most of our questions. The foundation/crawl spaces had no structural issues needing remediation although he offered to encapsulate our dry crawl space if we wished. The downspout extensions are now adequate (done since the initial contact for the appointment). The focus of the discussion was to install a WaterGuard system with multiple sump pumps and a dehumidifier at about $10,600. There was little or no discussion about re-grading along the foundation, removing water retaining mulch material, or gutter adequacy for our steep pitched roof elevations to move water away from the foundation. We decided to sign a contract so we could get the initial visit discount while we thought about options and got another opinion. We were to be sent a copy of the completely signed contract; this never happened despite a followup phone call requesting a copy. We cancelled the contract within the 72 hr window after deciding this was a solution in search of a problem. As the foundation is sound, we will reconsider if simpler measures do not work. Seems to us like a lot of selling for what can be done rather than what must be done. | |The garage is a detached double brick wall built on grade. The rear wall has cracking due to some settling. Pete recommended 2 helical piers 2 feet in from the corners with a maximum pier-to-pier 6 foot spacing to stabilize the wall for about $6500; a structural engineer was to make the final determination. Based on what he recommended for our 12' wall, the pier-to-pier spacing would be 7.5-8'. A mistaken reading of the stress load tables, bad math, or a lowball estimate??? An independent licensed structural engineer we hired does not believe any helical piers are needed at this time.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$49

Response from Tar Heel Basement Systems
Thank you for your review! We will have a manager contact you directly to resolve any remaining concerns.

ERIC H.
10/2015
1.0
foundation repair
  + -1 more
unknown
Description of Work: We purchased the $49.00 coupon for Peak to come out and look at a foundation problem -- and the coupon said they would come out soon -- don't recall the timing but when I called they said they couldn't come out for 3 months! I was looking at this property to purchase and repair -- So I lost the sale. Several weeks later they called and said they could come out but it was too late to help me. I had explained the situation to the person answering the phone the 1st time we talked, but she told me there were not exceptions due to how busy their company was. I would love to get my $49.00 back since they refused to serve us. Is that possiable?

Rating CategoryRating out of 5
responsiveness
1.0

$49

Response from Tar Heel Basement Systems
We understand the frustration of waiting for an estimate. As the leading company in this area, we are booked several weeks out due to the unusual weather Coloardo has experienced this summer. Unfortunately we could not forsee the affect the weather caused. With our lifetime transferable warranties, it takes several months to train newly hired employees so it is taking a little longer to catch up to the schedule. We sincerely apologize for not being able to get to you soon enough!

Susan O.
09/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: date of estimate: 09/14/2015 cost of service: $49
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review! If you have any future questions or concerns, please don't hesitate to reach out to us.

CORY H.
02/2014
5.0
foundation repair
  + -1 more
The project was completed quickly and within budget. Their fast and accurate quote made it possible for us to purchase a beautiful home and have the structural problems affordably resolved.
Description of Work: Peak Basement Systems your out load bearing wall and replaced it with a support beam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Jeremy L.
01/2014
5.0
basement waterproofing, foundation repair
  + 0 more
They were on time. They did not try to push anything on me or anything like that.
Description of Work: I called on Peak Basement Systems to give me an estimate for doing some cosmetic stuff in my basement and I am still waiting to get a quote.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ildiko M.
01/2014
5.0
basement waterproofing, foundation repair
  + 0 more
They were not trying to push me into something super expensive, until I exhausted all other solutions. If I will still have water coming into my basement, I will call them. But most likely, doing the things they recommended will solve my problem. They seemed genuinely concerned about keeping my basement dry and wanted me to have the best solution.
Description of Work: They came and gave me an estimate to make sure my basement stays dry. But along with that, they gave me many solutions, that are much cheaper to try first.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel S.
01/2014
4.0
foundation repair
  + -1 more
The salesman/designer was professional and courteous. The whole estimate/sales presentation process was thorough but took a long time, about 2 hours. He wanted to explain everything about their company, how they do things, etc and this included watching videos about the company and how they do a job. While I did appreciate the thoroughness I was not prepared that it would take so long. A large binder was sent to me via USPS about 2 weeks ahead of the appointment with a couple of pages of references with phone numbers and all kinds of information about the company's products and services. In the end I decided not to have the services performed due to the high price. However, it did seem to be a reputable company and they do provide a lifetime guarantee that your basement will not flood again. If I had the money I might just have hired them. They do offer financing, however, for those who want to go that route.
Description of Work: The provider came out as scheduled, looked over the job and came up with an estimate.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$10,000

aaron M.
04/2013
5.0
foundation repair
  + -1 more
This is a great company that is extremely professional. They definitely are the best at what they do in this area. I definitely highly recommend them and would not use anybody else.
Description of Work: I used Peak Basement Systems for structural repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Jo W.
12/2012
5.0
mudjacking, concrete repair, masonry, foundation repair
  + 2 more
The work was done professionally and efficiently. They did what they said they would do, and it only took as long as they said it would. The crew was courteous and careful not to disrupt our lives more than necessary. The cat was terrorized by all the banging and grinding, but what can you do.
Description of Work: This was a 120-yr-old foundation, portions of which had been previously repaired, and portions of which were no longer supporting the floor of the house. They tuck-pointed some of the original masonry and built concrete sister walls to support two other foundation walls. The floor was jacked with a permanent jack and a new beam installed to support the floor joists. The surface surrounding the house was graded so water runs away from the foundation. This was a major piece of work, and I have no idea if I got a good price or not. It was just the price I expected and agreed to pay.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

carol S.
07/2012
5.0
foundation repair
  + -1 more
They came out in a timely manner. They were very professional, and I would highly recommend them.
Description of Work: They put down epoxy filling in our foundation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caroline H.
04/2012
5.0
basement waterproofing, foundation repair, wells
  + 1 more
They are excellent and the best company for raising houses. The president of the company came over and assured me he would send his chief engineer figure the problem out. We are going to put in some heavy duty sump pumps, because we live on a small mountain to catch the water that floods the low part of my house. They have been so good and honest. The Better Business gives them a gold star and they are much better than others that do this kind of work.
Description of Work: Peak Basement Systems tightened the piers because our house was moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark R.
04/2011
5.0
foundation repair
  + -1 more
They have not finished the work. They are into the first week. I would be spending $18000 on them. They have knowledge capability. They are good. They are very courteous. I work during the nights and they are very understanding about being quiet when they come in the morning. I would use them in the future.
Description of Work: PEAK STRUCTURAL SYSTEMS INC is rebuilding the foundation of my house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Concrete Leveling,
Basement Waterproofing,
Wells and Pumps,
Insulation

FAQ

Tar Heel Basement Systems is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM