Tar Heel Basement Systems

Foundation Repair, Concrete Leveling, Basement Waterproofing,

About us

Established in 2003, Tar Heel Basement Systems stands as a trusted subsidiary of Groundworks, a distinguished family of companies renowned for delivering unparalleled solutions. From foundation repair, structural reinforcement, crawl space encapsulation, basement waterproofing, and concrete lifting, we provide comprehensive services tailored to meet your needs. With our coverage spanning across the state of North Carolina, we bring our local expertise closer to you. THBS proudly holds accreditation from the Better Business Bureau, a testament to our unwavering commitment to excellence. Drawing from decades of collective experience, extensive industry knowledge, and ongoing specialized training, our dedicated team is poised to safeguard your residential property against water damage, concrete sinking, and foundation instability. At THBS we are not just builders; we are guardians of your peace of mind. Contact us today for a FREE estimate!

Business highlights

21 years of trusted experience
Se Habla Español
Eco Friendly

Services we offer

Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space

Services we don't offer

WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
6%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 151-167 of 170 reviews

Kayla Wilkinson
06/2024
5.0
Google Review
Ian and Austin did our home today and they were respectful, punctual, and efficient in completing the job. Overall I highly recommend Tarheel Basement Systems.
Rating CategoryRating out of 5
Yes, I recommend this pro

Terri Parker
06/2024
5.0
Google Review
Austin and Ian were great! Very professional, explained everything perfectly, and even put up with my crazy dogs. Thanks guys!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Hi Terri! We're glad our team was able to show you a great experience. -Tar Heel Basement Systems

Lawrence R.
06/2015
3.0
basement waterproofing
  + -1 more
unknown
Description of Work: I requested an objective assessment of the cause of water in my basement. Instead we were visited by a very sharp and professional salesman who could only focus on selling his companies solution, which, it turns out, we really do not need. I was disappointed and turned elsewhere for help with our problem.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from Tar Heel Basement Systems
Thank you for taking the time to reveiw our company! I am sorry that we were unable to provide you with the structural engineering report you were seeking. We are here to help if you need our assistance with repairing the structural integrity of your home.

EUGENE S D.
05/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: Very polite. Quickly notified me that they did not do foundations. Pleasant experience.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for your review! Please don't hesitate to call us if you are in need of our services; we are happy to help!

Walter W.
04/2015
5.0
foundation repair
  + -1 more
unknown
Description of Work: Insction basement foundion walls.. No repirs needed. N additionl work done.. on time, knowlegible.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Tar Heel Basement Systems
Thank you for choosing Peak Structural to assess the needs of your home. Please call us if you have any future questions or concerns.

susan B.
04/2015
5.0
basement waterproofing, structural engineer, foundation repair
  + 1 more
unknown
Description of Work: I was concerned about the integrity of our home's foundation, as we had a flood in the basement. It was a great relief to have an evaluation that dispelled my concerns. It was well worth the price. There were no recommendations that needed immediate attention, so there was no further work done. The only disappointment was that the inspector was not a registered structural engineer, but he was very knowledgeable for what I needed.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Tar Heel Basement Systems
Thank you for selecting Peak Structural to assist you in assessing your home's structural needs! We appreciate your feedback.

Bonnie V.
02/2015
5.0
foundation repair, structural engineer
  + 0 more
unknown
Description of Work: Provided structural support to the basement area of a house that had shifted due to improper drainage. They installed 12 anchors in the basement area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Tar Heel Basement Systems
[removed member name], Thank you for your great review. We are happy we could help and appreciate your business!

Karen B.
12/2014
5.0
basement waterproofing, drain pipe, concrete repair, foundation repair
  + 2 more
unknown
Description of Work: Installed a water barrier around the part pf the foundation where water had leaked into a storage room, patched the wall where the water had damaged the concrete, buried the drain spout in the front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Tar Heel Basement Systems
Thank you for your review, we greatly appreciate you taking the time to provide feedback! As always, please feel free to contact us if you have any future questions or concerns.

Barbara M.
10/2014
5.0
foundation repair
  + -1 more
unknown
Description of Work: The inspection was thorough but the repair was very expensive. Options were provided but still in the high range. Much more than I anticipated.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for using Peak! We appreciate your business. Thank you for taking the time to review our company!

Joanne S.
08/2014
2.0
foundation repair
  + -1 more
unknown
Description of Work: Rep took measurements, made evaluation and promised to email an estimate which was never received.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Tar Heel Basement Systems
Jennifer (office manager) and Isaac (sales rep) from Peak Structural spoke with [member name removed] today. She received he estimate at her door since there was no email contact available. The estimate arrived the same day as this review was given. [member name removed] assured Jennifer and Isaac that she is happy with Peak and the service and follow through they provided. Unfortunately Peak was not able to help with the issues [member name removed] is having at her home, but Isaac gave [member name removed] some helpful tips to try.

Danielle N.
08/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: We hired Peak Basement Systems to help us determine the source of water seepage in our basement. They were able to help us pinpoint the source. Very professional and helpful, both on the phone and in person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for choosing Peak to help you with your waterproofing needs. We appreciate your business!

Art M.
08/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,800

Response from Tar Heel Basement Systems
Thank you for choosing Peak. We appreciate your business!

Florence L.
07/2014
5.0
foundation repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tar Heel Basement Systems
Thank you for allowing us the opportunity to serve you. We appreciate you business!

Judi B.
06/2014
1.0
foundation repair
  + -1 more
unknown
Description of Work: the offer and all the books they sent prior to the meeting was very promising. the person who came seemed to be surprised as to why he was there. had no of walking thru my finished and unfinished basement and offered no assistance, nothing. So in my estimation it was a waste of everyone's time, money and hopes of figuring out what I should do in my basement. he had no input as all.

Rating CategoryRating out of 5
quality
1.0
professionalism
2.0
punctuality
5.0

$49

Michael D.
05/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Virginia (Ginny) H.
02/2014
5.0
basement waterproofing, foundation repair
  + 0 more
.
Description of Work: They gave us a thorough inspection and made several recommendations that we are still working on.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly M.
05/2013
5.0
mudjacking, basement waterproofing
  + 0 more
They were very knowledgeable.
Description of Work: Peak Basement Systems lifted up a part of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$22,000


Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Foundation Repair,
Concrete Leveling,
Basement Waterproofing,
Wells and Pumps,
Insulation

FAQ

Tar Heel Basement Systems is currently rated 4.7 overall out of 5.

Sunday: 10:00 AM - 11:00 PM

Monday: 8:00 AM - 11:00 PM

Tuesday: 8:00 AM - 11:00 PM

Wednesday: 8:00 AM - 11:00 PM

Thursday: 8:00 AM - 11:00 PM

Friday: 8:00 AM - 11:00 PM

Saturday: 8:00 AM - 11:00 PM

Tar Heel Basement Systems accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Tar Heel Basement Systems offers free project estimates.
Yes, Tar Heel Basement Systems offers eco-friendly accreditations.
No, Tar Heel Basement Systems does not offer a senior discount.
No, Tar Heel Basement Systems does not offer emergency services.
Yes, Tar Heel Basement Systems offers warranties.
Tar Heel Basement Systems offers the following services: Foundation Repair, Crawl Space Repair, Basement Waterproofing, Crawl Space Encapsulation, Crawl Space Jacks, Drainage Matting, Vapor Barriers, Basement Dehumidifiers, Basement & Crawl Space Mold, Foundation Wall Cracks, Sagging or Uneven Floors, Water in Basement or Crawl Space
WE DO NOT OFFER: Egress Windows, Concrete Sealing, Radon Mitigation, Basement Refinishing, Concrete Resurfacing, Building New Foundations, Exterior Drainage, Pouring Concrete, Working with Asphalt, Installing Masonry, French Drains, New Construction, Yard Drainage, Generators

Service hours

Sunday:
10:00 AM - 11:00 PM
Monday:
8:00 AM - 11:00 PM
Tuesday:
8:00 AM - 11:00 PM
Wednesday:
8:00 AM - 11:00 PM
Thursday:
8:00 AM - 11:00 PM
Friday:
8:00 AM - 11:00 PM
Saturday:
8:00 AM - 11:00 PM