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Edwards Heating & Air

Heating and Air Conditioning, Appliance Repair - Small

About us

See the website for more service areas. Family owned and operated.

Business highlights

23 years of trusted experience

Services we offer

Air conditioning repair, heating system, AC repair, AC contractor, home air conditioning, central air conditioning unit repair, heat pump sales, heat pump repairs & HVAC contractor.

Services we don't offer

Large commercial jobs, duct cleaning

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.8
Showing 26-38 of 38 reviews

Tom C.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
no problems, job well done
Description of Work: remove old propane heat/ac unit and replace with heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy A.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did an awesome job!
Description of Work: Duct eirk replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josephine Z.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Josephine Z.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

carolyn H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Exceptional service. Prompt, courteous and went the extra mile to make sure new homeowners had cool air!
Rating CategoryRating out of 5
Yes, I recommend this pro

thomas S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Gave me complete inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$70

Lee H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Removed old furnace / air combo and installed a new system. They could have very easily tried to push a more expensive system but instead provided quality information and the best system for the house. The unit suggested was one of the more inexpensive systems. The installers were friendly and fast. I had a question about the sizing of the system after it was installed and the owner came out and spent time with me reviewing the system himself and showing me all the tests he was running. Very friendly very accommodating to all my questions will recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Fred W.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed whole house dehumidifier.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

James T.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Fixed my fan switch on my furnace and it has been working great since the service date

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Elizabeth M.
03/2013
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Heat went out on Thursday and I called Edwards because of the reviews. They scheduled someone for the next day and said he would call when he was on his way. He showed up without calling first which is ok because I was home for another appt. He was good about determining what the problem was and said they had to order the part. The office staff was very friendly but called me later that afternoon and said that they couldn't order the part until Monday. I reminded them that I had no heat and asked if they could make an exception. They were able to get the part ordered and fixed on Monday.
Rating CategoryRating out of 5
Yes, I recommend this pro

Greggory H.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
I couldnt be happier.
Description of Work: Our A/C wasnt cooling the house so we called Edwards Heating for a quote on someone coming over to service our unit. I was quoted $85.00 just to have someone come. The owner came out the following day found out we were 3 lbs low on freon, which he added. My wife only had $90.00 on her and that is all he took. Not sure if it was a good deal but we got exactly what we needed at a price we were happy to pay. I will def use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

James C L.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
SEE ABOVE:
Description of Work: My thermostat was replaced,Heatpump and associated eqip was inspected; DO call this company, you need their area of service. A most pleasant experience, all around!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Gene T.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
No problems what so ever.
Description of Work: Edwards has been servicing our home and office ac system for the last 6 years. They have always been on time, professional and a good value for the money. On at least two occasions they provided warranty work on our units at no charge to us even though they did not install the original system. I always recommend them to anyone asking about AC service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185
    • 1
    • 2(current)

Contact information

4260 New Bern Hwy, Jacksonville, NC 28546

www.edwardsheatingandair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair - Small

FAQ

Edwards Heating & Air is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Edwards Heating & Air accepts the following forms of payment: Check,MasterCard,Visa
No, Edwards Heating & Air does not offer free project estimates.
No, Edwards Heating & Air does not offer eco-friendly accreditations.
No, Edwards Heating & Air does not offer a senior discount.
No, Edwards Heating & Air does not offer emergency services.
Yes, Edwards Heating & Air offers warranties.
Edwards Heating & Air offers the following services: Air conditioning repair, heating system, AC repair, AC contractor, home air conditioning, central air conditioning unit repair, heat pump sales, heat pump repairs & HVAC contractor.
Large commercial jobs, duct cleaning

Contact information

4260 New Bern Hwy, Jacksonville, NC 28546

www.edwardsheatingandair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM