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A-1 House Medic

Handyman Services, Pressure Washing, Exterior Painting,

About us

We proudly serve the Jacksonville, NC area offering our 18+ years of experience. A-1 House Medic is a family owned and operated company. We are fully licensed & insured and our work is 100% guaranteed. We are proud to offer Military and Senior Citizens Discounts. Family owned & operated. Storm related repairs.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Decking. Drywall. Fencing. Flooring. Ceramic tile. Hardwood flooring. Interior & exterior painting. Landscaping. Pressure washing. Roof repairs. Siding repairs. Window replacement. Water & smoke damage.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.485 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
9%
3
2%
2
6%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.6
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 51-75 of 85 reviews

Steven B.
09/2018
1.0
handyman service
  + -1 more
Never heard from them!
Description of Work: House Repairs

Rating CategoryRating out of 5
responsiveness
1.0


Benjamin S.
01/2012
1.0
drywall, hardwood floor, roofing, fencing, flooring contractor, handyman service
  + 4 more
Every thing went well at first. Since then, I've tried calling him to do some other projects for us, but he never showed up and wouldn't return calls. Now I'm needing to contact him for warranty work and he still won't return my calls. Our warranty is good for 20 years.
Description of Work: One roof replaced, One roof repaired. Also repaired.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$8,000

Response from A-1 House Medic
I was out of town while he was trying to get a hold of me and when I got back I called him and there was nothing wrong with the roof it was the flashing from the facial board had blown off, which had nothing to do with what I did anyways we repaired it and then he ask me if I could wrap the back of his house facial and soffit which we did and he paid 565.00 for that, He was very happy with that job also, He also had us look at his dishwasher to repair, so all in all he used us again and was please again.

Maria K.
01/2012
5.0
fencing, deck cleaning, handyman service, pressure washing
  + 2 more
A-1 House Medic came out and pressure washed my home, replaced some deck boards, repaired some fence panels and repaired my mailbox. The price was great, the service was great, I will definitely use them again.
Description of Work: Pressure washed two-story home. Replaced three deck boards. Cemented in mailbox. Repaired fence panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wallace C.
01/2012
5.0
handyman service
  + -1 more
Very Professional! The project took three days becasue of additional problems with replacing the floor. He focus on keeping the cost of project down without cutting corners. I plan to used this company for other projects for my rental project.
Description of Work: Master Bathroom Floor Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Matthew A.
12/2011
2.0
doors, remodeling, flooring contractor, handyman service
  + 2 more
get any estimates you have done, in writing, because the price will change upon completion.
Description of Work: back in the summer i called a-1 to some and complete my kitchen remodeling, they were prompt, friendly, and finished the job, it turned out nice. then i had Neil come and give me an estimate to put up a birdhouse, put one shingle back on my shed, install some landscaping lights around my pool, tighten up my storm door, and fix some minimal wood around 2 of my windows, he gave me an estimate of $175 which he said included the price of the materials, which would have been some moulding for around the windows and a pole to place the birdhouse on, and a bag of cement. well when the the day came to do the work, he didnt remember anything about the windows, which was the #1 reason why i called, he didnt remember saying he would supply the materials, and because it took a while for me to get him over here i decided to install the lights myself, so that was no longer on the list, so i had to go to lowes, purchase the materials, the man that came put up the bird house, put some moulding around the windows, put one shingle on my shed, tightened up the screws on my door, and i was STILL made to pay $175 this company was so great upon its first visit, but i would suggest that if you are getting an estimate for work that you get it in writing, because the price will change. i am planning to have privacy fencing installed and i will be getting someone else to do it since i can no longer trust in A-1 home medic.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$175

Response from A-1 House Medic
She had told me in the beginning that she had the materials and the brick molding around the windows was rotted when we took it off there were alot more rot and really should have replaced the window frame in any event the price for the wiring was 10.00 dollars and when we got there and started to do the work she took it upon herself and did the lights, I could have deducted the wire price but would have charged her 20.00 dollars more for the extended work on the window so I just left it at 175.00 and with all the work that was done 175.00 is very reasonable, I spent 25.00 in materials and 100.00 in labor so A-1 House Medic made a whopping 50.00 dollars on that job

Lauren S.
12/2011
5.0
siding, handyman service
  + 0 more
Overall, the experience was good but one of the fixes of the 3 holes in the siding did fall through so it still shows a little bit. However, the guys were very nice and the choice to only fill the holes instead of replace the siding was my suggestion so I cannot blame them. Good guys and helpful.
Description of Work: Had some holes in the siding of my house and called around noon to ask about an estimate. They arrived half an hour later and had it done 20 minutes later and charged a small amount. The guys were nice and helpful.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Evelyn B.
11/2011
5.0
doors, flooring contractor, house painters, interior painters, siding, ceramic tile, drywall, handyman service, hardwood floor, pressure washing, roofing, remodeling
  + 10 more
He showed up on time completed the job in 1 week time and by the way it was scheduled for 2 weeks so I actually got to show it sooner and get it rented sooner saving me even more money
Description of Work: I own a rental property and just had my tennant move out when the property management company went in they said the home was in dissaray. They said from the floors to the ceiling needed repairs and told me it was gonna cost approx. 12,000.00 , I decided to get estimates of my own and found A-1 House Medic on google and was very inpressed when he came here, He gave me ideas that would save me money and told me he would do whatever I wanted but wanted to try and save me money which he certainly did Mr. Turner and his company put in new flooring throughout and painted the entire interior and repaired lots of holes in the walls and completly rempved a damage ceiling and installed a new one. If it wasn't for Neal I would have paid much more for less He was a lifesaver

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

Jane B.
11/2011
1.0
deck cleaning
  + -1 more
In a nutshell, it didn't go well at all. We contacted A-1 House Medic to give us an estimate to powerwash and reseal our deck. Neil responded right away, met me at the house to look at the deck, and gave what was probably a reasonable estimate. From that point on everything went downhill. It took over two weeks for the person he uses to do his powerwashing to show up and clean the deck, this despite the fact that we'd had some really good weather. After the deck was initially cleaned we contacted Neil and pointed out that there were a couple of places on the deck that hadn't come clean enough and that they'd need to be washed again before it was sealed. We waited another week before the kid showed up again to use a stronger bleach solution on the deck. When he was done the darker spots looked good, but in the meantime he had splashed straight bleach on OTHER parts of the deck, so now THOSE places stood out. When we contacted Neil about that problem he said that the guy would come back and redo the entire deck so that the surface and finish were even in tone. At that point we emphasized to Neil that we needed to have things wrapped up no later than the weekend before Thanksgiving, and he said and quot;no problem.and quot; We needed to get the deck done because we had been waiting a month to plant shrubs in two beds next to the deck; we had held off putting them in the ground until the deck was finished. Once the deck had been rewashed we were told that Neil himself would be there on the Friday before Thanksgiving to seal the deck, and we again emphasized that it had to be done that weekend. Friday came and went and the deck remained unfinished. On that Saturday morning I called Neil to find out what his plan was for the deck, emphasizing that it had to be done that day, and was told that he couldn't get it done before Monday. When I reminded him that he had had well over a month to get things done, and that he'd told me he would be there the previous day he hadn't shown, or bothered to call, he got very defensive and started talking about all the rain we'd had. When I suggested that the deck was fully dry and that the rain wasn't a sufficient excuse for not showing up he shifted the blame to us for and quot;complainingand quot; about how the deck looked after it was initially washed. Finally he said that he would not charge us for powerwashing the deck and that we were free to look for someone else to finish the job. My son and I ended up sealing the deck ourselves that day. The bottom line is that Neil was great about coming promptly to give an estimate, gave what was probably a competitive quote, but absolutely couldn't, or wouldn't, follow through. I would NOT consider his services again, for ANYTHING, nor would I consider recommending him to anyone. On the contrary, if anyone asked me about him I would steer them away.
Description of Work: Powerwashed a deck with one bench and two sets of stairs.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from A-1 House Medic
We showed up at the time we schedule and did the job the way it was to be done the first time we power washed it it was fine just had the problem from the last time they did it they sealed bad stains in the wood, really, they never power washed it correctly the last time they did it, I told the customer I would try to correct the problem that was the result of the past washing he had done and he agreed, When it came time to seal it the deck was wet and needed to dry a few more days and I will not seal wet decks never have never will, and btw as far as the cost it was 250 and the sealant was 158.00 dollars and my labor was 80 so I wasn't overpricing him at all I told him to forget about any charges and that he was rfe to go elsewhere

John S.
11/2011
2.0
flooring contractor, house painters, countertops
  + 1 more
It took a while for them to get here. I had to reschedule and it was kind of a strain. I thought that the job took longer than it should have and I didn't think that it was very well done. I found them on Angie's List but I wouldn't recommend them to anybody. Their price was pretty good.
Description of Work: I used A-1 House Medic about a month ago for flooring, installing the counter top sink and painting the bathroom.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$900

kevin B.
10/2011
5.0
fencing
  + -1 more
He was easy to work with. He did what he proposed to do. I would hire him again in the future.
Description of Work: I used A-1 House Medic for fencing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jane C.
09/2011
5.0
handyman service
  + -1 more
Neal Turner responded to my call the same day. He inspected the area, gave a reasonable estimate, and set up an appointment to complete the work. He worked around my work schedule and on the day I could not miss work he arranged for a generator to be on site to avoid having a drop cord through the window for electrical power. He was very professional and I am pleased with the work. It held up fine through Hurricane Irene which occurred 2 weeks after job was completed.
Description of Work: Repaired leaking flat roof over a patio. Underlying structure was checked for soundness and a section of rotted, squirrel damaged wood was replaced. A section of fascia and soffit was also replaced and painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Lee C.
07/2011
5.0
interior painters, replacement windows, handyman service
  + 1 more
They did an excellent job on the vinyl wrap. The vinyl wrap was $1300 and some change. The interior paint job was about $2,000. The amount they gave for the estimate was the actual amount for the job. They came out every day on time. They were very diligent and hard workers the amount of time that they were here. They were precise. They were excellent. I will have them come back and do work for me again. We are going to use them for another job.
Description of Work: We used A-1 House Medic to do two jobs. They first did a vinyl wrap around the windows, doors and garage. They did the second job the week of June 27 and it was an interior painting job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

James C L.
07/2011
5.0
doors, handyman service
  + 0 more
SEE ABOVE INFO:
Description of Work: Procured and installed storm door on garage. Procured and Replaced patio-French doors....Removed decayed material around door opening. Removed all trash& Clean up area. A-1 HOUSE MEDIC IS DEPENDABLE,ON TIME AND DO GOOD WORK!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Jan R.
05/2011
4.0
fencing
  + -1 more
We liked him because he is punctual. He is accurate in his estimates. He does a good work. I would absolutely use him in the future.
Description of Work: We had A-1 House Medic fix my wood gate in July of 2010.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Tim G.
04/2011
1.0
ceramic tile, handyman service
  + 0 more
He was originally scheduled to come out and perform an estimate on the 23 March 2011 @ 5:30pm but he never showed or called to cancel. At 5:44pm I contacted and him and he said that he missed me in his appointment schedule and apologized and asked to reschedule. I told Mr. Turner that the first available time I had availavle was 25 March 2011 @ 5:30pm and he agreed to meet me at my home in Richlands to perform the estimate. On 25 March 2011, @ 5:16pm he called and said he was on his way and he should be there in a few minutes. I gave him the address because it is a new construction and the actual address has not been updated in most GPS's but the alternate address will bring you to our door. At 6:00pm he still had not arrived so I called him to make sure there wasn't an issue but no one answered. I called again at 6:33pm and still no answer. He has not called since then. This was very unprofessional and I will not attempt to call you use his business again. I hope all is well with him.
Description of Work: On 16 March 2011, I contacted Mr. Neal Turner (A-1 House Medic) regarding new installation of backsplash tile in my home.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


theresa E.
03/2011
5.0
deck cleaning, handyman service, pressure washing
  + 1 more
They missed a small section but as soon as I told them they came out and finished it.
Description of Work: A-1 House Medic pressured washed our vinyl beach house that includes 2 double decks and 1 small back deck. Then they stained the entire decking and piers. The place looks Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

John C.
03/2011
5.0
fencing, flooring contractor, handyman service
  + 1 more
The work we needed has been on our home repair list for a long time. We had damage from our move in that was never repaired around our fireplace molding. We needed to replace the faucet and we needed the backyard fence repaired in places. This company gave us a good estimate and kept to the estimate. I couldn't be happier with the work that was done. The work was not rushed and the quality was very good. I would not hesitate to call them again for repairs, in fact I have some more projects I plan on calling them for very soon.
Description of Work: We needed flooring around our fireplace repaired, the outside fence needed repair for one of the slats, and we needed a faucet installed. The guy was on time and did exactly what we asked for and he performed the work with care and quality.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Angela G.
10/2010
5.0
interior painters
  + -1 more
They were very accommodating, nice, and helpful. They even came into the house while I was on vacation, so they did the job while I was gone. They had a good sense of humor about it. Everything went really well.
Description of Work: They painted the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Jacqueline A.
10/2010
5.0
house painters
  + -1 more
They did a great job. They were reasonably priced. He was on time and made sure that all of the work was very well done.
Description of Work: They painted the gutters for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
09/2010
5.0
house painters, fencing, handyman service, landscaping, pressure washing
  + 3 more
A-1 House Medic was extremely professional, on time, curteous, and went above and beyond what was asked. The work was all done very quickly and looks fantastic. I've been told by neighbors that the house is the nicest looking one on the street now. The exterior painting is perfect, the backyard is completely fenced in now and the landscaping has improved a great deal. Communication with Neal was excellent and he would often respond back to me within the hour if I called him. The value of the work I received for what I paid was great. I highly recommend Neal and his team for any of your house repair or upgrade needs.
Description of Work: Neal and his A-1 House Medic team performed a number of repairs and upgrades for us. 1. Exterior Painting of entire house. 2. Replacement of rotting outside wood trim as required. 3. Installation of roughly 50 feet of fencing. 4. Repaired and installed insulation under the house where it needed to be done. 5. Put dirt fill around the foundation of the house to allow rain water to flow away from the house. 6. Made a new crawlspace door for the outside crawlspace access. 7. Planted numerous shrubs and bushes around the property. 8. Filled in mortar cracks in the bricks where needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Janet B.
09/2010
5.0
flooring contractor, handyman service, house painters, interior painters
  + 2 more
From the beginning it was a pleasure to work with Neal and his team. He was always on time, cleaned up at the end of the day and was very helpful in deciding what work needed to be done. We were putting our house on the market and needed a lot of little things done, along with some bigger jobs, too. Neal was very friendly and reliable. Our house sold within 2 weeks of getting it on the market and I thank Neal for helping us make the improvements to help us sell so quickly!
Description of Work: Neal repaired and installed new flooring in our kitchen and master bath. He repaired part of the ceiling, painted all trim/doors, installed light fixtures throughout the house, touched up some exterior paint and installed a new oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

kevin B.
07/2010
5.0
handyman service
  + -1 more
Called on July 1, had a contract signed the same day. 50% Down payment. Scheduled the work for July 7, Arrived at my home 9am on July 7. Completed all the work in one day. Roof vents, and bathroom lights/vent work great and are properly vented to the outside, the two shed doors he built are solid, fit perfectly, and look fantastic.
Description of Work: Installed two new roof vents, Installed two new bathroom fans with lights, built and painted two new shed doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Dottie B.
07/2010
5.0
handyman service, flooring contractor, ceramic tile
  + 1 more
Very professional and easy to do business with. Punctual, gave exact estimate,in writing. Showed up on time and ready to work. Mr Turner is a stickler for details and doesn't mind taking the time to do a perfect job. Laid the tile in a beautiful pattern and was courteous and very neat and clean. His helper we found to be the same and they both worked non-stop. Job was finished within the time frame given. We are more than satisfied with the quality of the job. We plan on using them to lay flooring inside our house and will call on them for any other jobs that come up. Definitely worth every penny we paid and we will highly recommend A-1 House Medic company to others.
Description of Work: Laid ceramic tile on enclosed in patio. Set tile in a beautiful pattern, grouted and cleaned and sealed grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael P.
06/2010
5.0
handyman service
  + -1 more
He came and showed up right on time. He came ini and told me that it looked bad, but he would like to try it anyway. He worked hard and figured out the door needed to be lifted a little. The job was dealt with a very professinal manner. I would recommend him to anyone.
Description of Work: I had a storm door that was broken. I was unable to open the door at all. I was told at first that I could possibly have to get a new door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Andrew M.
04/2010
5.0
handyman service
  + -1 more
From the time I called to the time the project was finished was less than three days. They did great work and did it exactly as I wanted it done. I was going to have them sand down the cabinets to make room for the fridge but they told me they could move the entire cabinet group, making it look *much* better. I'm really glad they suggested it.
Description of Work: They installed a vent for an over-range microwave and then installed the microwave itself, they moved cabinets to make room for a refrigerator, they installed the refrigerator water lines, they reinstalled plumbing for our vanity, and they put several fixtures in the bathroom for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Contact information

unknown, Jacksonville, NC 73005


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Pressure Washing,
Exterior Painting,
Interior Painting,
Roofing,
Deck Maintenance,
Siding,
Flooring Sales and Installation,
Fencing,
General Remodeling,
Gutters,
Ceramic Tile

FAQ

A-1 House Medic is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

A-1 House Medic accepts the following forms of payment: Check,MasterCard,PayPal,Visa
No, A-1 House Medic does not offer free project estimates.
No, A-1 House Medic does not offer eco-friendly accreditations.
No, A-1 House Medic does not offer a senior discount.
Yes, A-1 House Medic offers emergency services.
Yes, A-1 House Medic offers warranties.
A-1 House Medic offers the following services: Decking. Drywall. Fencing. Flooring. Ceramic tile. Hardwood flooring. Interior & exterior painting. Landscaping. Pressure washing. Roof repairs. Siding repairs. Window replacement. Water & smoke damage.
Ask for details.

Contact information

unknown, Jacksonville, NC 73005


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM