A-1 House Medic

Went very well, no problems or issue, did great job

Mr. Turner cashed the check then proceeded to move and disconnect his phones. I could not contact him at any of his listed points of contact. I contacted the NC BBB who could not locate. him or his business.

The numbers listed here are not correct.

Pressure washing took long time to get done. Never started the paint job. Could not be reach via phone listed. Do not know if they are still in business.

He was hired to help replace an unknown quantity of wood that was bad in a Chippendale design deck and then paint it. We agreed on a fixed price with the option to increase it should an excessive amount of wood be bad. It was a bit long getting to the job but he did complete it on time and did well. I also had him paint the skirting to a gazebo. Both jobs were done adequately for the time.

If you're waiting for Mr Turner to call or show up forget it!! He turned off his phone and moved without a forwarding address. Mr Tyrner is not answering emails for his website. He was going to replace my roof and add seamless gutters. I have contacted the BBB to help if possible.

Still waiting to be contacted.

He did not prime the boards properly so they molded. Things went terrible. He put the gutter clips on the inside of the gutters and put too much slope on them. They leaked like crazy after he worked on them. He would not come back and fix the job. Before he was paid he was on time and after we paid him he would not come back to fix things.

Took a while with all the rain and bee issues to get started but I am please with the finished product. Thanks Neal!

After 28 years our wooden back deck had gone from eyesore to safety hazard and needed replacing. After reading the reviews here on Angie’s List we contacted Neil through his website. The next day he called us and set up a meeting for later that afternoon. He and his trusty sidekick showed up exactly on time. They took many measurements and asked many questions and we settled on size, design, and materials. Later that evening we got an e-mail from him with a quote that we considered quite reasonable. The next day he came over again and we signed the quote and settled on a start date. He and his trusty sidekick showed up on time again and got right to work. The only reason it took longer than planned was because Mother Nature had to stick her nose in. Power tools and thunderstorms are a poor mix. I got to watch the entire process from demo to last nail and to say we are pleased would be an understatement. There is not even a hint of shake or bounce. And all gaps and joints are straight and true and it looks terrific. I feel we got more than our money’s worth. And after they finished and left, except for a couple of bare spots in the lawn around the deck you wouldn’t have known they had been there. Would we use him again? Definitely. Would we recommend him? Definitely.

I called, they showed up, provided an estimate and performed the work the next day. I lucked out because his other work was outside and it was raining. They did a very nice job and met all of my requirements.

He did the job but it was never completed. The gutters were improperly installed and are leaking. He left holes in the facia boards and did not repair. He came back one time after numerous calls and attempted to fix the problems. The gutters continued to leak and the holes are not fixed. We called him numerous times and he did not return the calls. In his rebuttal, he stated that he came twice and we were not home. Obviously, he dropped by without calling if he came back at all. If he had called, we would have been here. At this point, we are going to have the same gutters replaced. How many times do we have to pay for the same job??? (I am not sure about the date of the job, it is on my first posting)

Neal was very responsive and he quickly contacted us after our initial message. He was very accommodating and he worked around our schedule to to pressure wash and stain our fence in less than a week. He charged a reasonable price and he did decent work. I would definitely consider using him and his team again for small projects around the house.

Mr. Turner showed up on time with his employee and explained what to expect as they power washed our home. It took them about three hours to complete our 1.5 story home, but the change in appearance was remarkable! My husband was really impressed with the difference when he came home later that day.

Neal and John were very professional and did an outstanding job in a short amount of time. My house, shed and walkway looks great.

Neal was very professional and knowledgeable. He washed the house and the garage. He volunteered to paint the shutters. He also cleaned the gutters and powerwashed the walkway. He didn't charge additional money for these other tasks. I will definitely call on him again and I will recommend him to others.

I am very happy with the quality of work, I tend to be picky on my house and how it looks. He ordered the material, had it delivered, removed my old deck and put in a new deck that is 6 ft bigger than my old one. Very good quality. I am very happy with his work.

Went very well. No problems. Friendly, courteous service. Objective was to get house ready to show for sale/rent.

I purchased a Pella storm door for the main entrance to my house (custom-made due to a non-standard door size). When I tried to install it myself, I noticed the the existing door frame did not allow emough space between the two door handles. I quickly realized this type of job was more than I could handle alone. I contacted A-1 House Medic and they soon visited to take a look at the situation. They proposed to extend the door frame using brick moulding and then cover it using aluminum sheeting they had in stock. I agreed to their plan and soon they had purchased the needed supplies and started the job. With a crew of two men, they were able to complete the job within about half a day. That included building out the frame with the brick moulding, bending the aluminum sheeting with a very long bending machine, painting the sheeting, covering the extended frame with the sheeting, and installing the storm door. I couldn't be more pleased with the outcome. One of my neighbors was also impressed and intends to do a similar storm door installation using A-1 House Medic for the install.

I have a rental property in Jacksonville, so I really depend upon Angie's List for contractors since I live five hours' drive away. In this case, the doorbell wasn't working. At first, they thought it might just be a simple battery issue. He suggested that to the tenant over the telephone, in an attempt to fix the problem without having to charge me anything. When that didn't work, he went out and replaced the whole thing -- it was 25 years old, so it was time! Would call him again in a heartbeat for little things that need attention around the house.

Wow. Talk about problems communicating! First, he did not get back to me, so I wrote to him a few times. Then, I had him come out to give me estimates and show him exactly what I wanted done. A few days later I came home to see that the piece of siding had been removed and the wood was left exposed all day in the rain! He did not even tape a garbage bag over it for protection. I saw that my garbage can was under the area and had been used as a ladder to reach the siding. He broke the garbage can. He said he had to order the siding- but it was just one piece of the popular blue vinyl found all over town! He also said he would replace the garbage can and said he called the garbage company, but a new can never arrived! Then, he pulled the bushes from the ground, but left them in the garden. They were too heavy for me to move and I found roots from the bushes still in the garden! I called and he made the excuse that he thought I wanted to keep the bushes-----I had poured ground clear on these bushed and chopped them down to nothing trying to remove them myself before resorting to hiring someone. WHY is the world would I want to keep dead stubs? I called him and told him I was disappointed and that I wanted him to either complete the job or compromise a price for a job half completed. He didn't call or message for a week or so and e-mailed 3 times and called 3 times. Finally, he left me a message saying I had to pay the $100 because he did the work and claimed to have called me and left several voicemails (this is not true). I said if I paid him full price for a job half done that I would not have him back to do the other jobs I had discussed with him and that I would have to leave a bad reivew. He wrote back saying that I said I would complete the work (LOL) and that I should consider the work he did a gift. What I actually said was that I would try to remove the bushes from the area so that I could complete my patio, but that he needed to come dispose of them. That's when I found the roots and the rest of the job incomplete! So, I offered to compromise a fair price and he decided it was a gift. I guess in some twisted way he thinks that means he was right in all this. His communication skills and quick, thoughtless reactions seem to cost him a lot of business. I obviously will not use this man again. I told him not to return to my property and that I will hire someone else to complete the siding and garden jobs.

We were pretty pleased with the inside repair, but there were some issues with the gutters that he fixed. He didn't resolve the problem. We can't get him to come back. We might have called him 6-7 times. The backsplash looks good. He told us that he would come on a certain day and then he never showed up. We were okay for the price. He never completed the job. If he would have come back, then we would have had no problem.

A-1 House Medic was very reasonable and very professional.

He's been very reasonable to deal with. He has gotten his stuff done quickly. He takes before and after pictures which is very important for my wife and me since we are out of state. The pricing is fair. I am probably going to call or email him today and use him again.

A-1 House Medic came out and gave me an an estimate and proposal. Then gave me a call and wanted to get started right away on the job. There were some issues with the weather...rain and cold. But as soon as he could finish the job he did! He also helped to repair damage done by another service provider.