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TLC Window Cleaning Service

Window Cleaning, Windows, Screen repair,

About us

Expect nothing less than thorough, top quality window cleaning. Reliable, dependable, and detail-oriented service. Flexible to meet your scheduling needs. We are fully bonded and insured. Peace of mind. Free, "no hassle" estimates. You’ll find that we take a lot of pride (which translates to a lot of TIME) in making sure our customers are 100% satisfied. If you want window cleaning you’ll be extremely happy with – one that you’ll tell your friends and neighbors about – then a little TLC is what you need! Windows so clean...you'll think they're open.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Window Cleaning - Windows, Mirrors, Fireplace Glass, Light Fixtures Gutter Cleaning Power Washing

Services we don't offer

Blind Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9169 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-169 of 169 reviews

Matt L.
04/2014
5.0
window cleaning
  + -1 more
I have a house with *many* windows and a lot of those are in hard to reach spots. The guys from TLC worked for many hours, straight through to clean every one of them. I had thought I might do it myself. Ha! It would have taken me weeks. They did a great job for a good price. Extremely professional. Left everything spotless (including the windows).
Description of Work: Washed interior and exterior windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$600

Response from TLC Window Cleaning Service
Thank you for your feedback! It is so important to learn from our clients - what we are doing well as well as the things that we can be continually striving to improve. We're so glad you enjoyed our service and look forward to working with you again in the future.

Russell C.
04/2014
5.0
window cleaning
  + -1 more
It was a great experience. The price was competitive, they arrived on time, and they did an excellent job with the cleaning. Ultimately, we had no problems with the service.
Description of Work: We purchased a Big Deal for them to clean the interiors and exteriors of our home's windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caroline G.
04/2014
5.0
window cleaning
  + -1 more
I will give TLC Window Cleaning Service As across the board. It was a big deal because I needed to have the house power-washed before I get the windows washed. They showed up, did all the windows and the windows look great. I have these bird stickers to avoid window collision and I would have had to get a six foot ladder up and put them up but they put it up for me. I will definitely use them again.
Description of Work: They did window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

patricia P.
04/2014
5.0
window cleaning
  + -1 more
TLC came out and estimated that the cost of service woudl be $60 more than the special I purchased from Angie because of extra storm windows in my townhome. I agreed and we set an appointment. They arrived on time and ready to work. My windows are old and had not been cleaned outside for a while. They did an excellent job and I got exactly what I paid for. Windows and screens were sparking clean as were the window sills. They were careful to move furniture and plants when they had to and moved them back when they were finished. They were very professional, friendly and checked with me along the way to make sure I was pleased with the service. They could have done a little more to clean up after they were completed but this was a very minor inconvenience. I would recommend them to my friends and will use them again.
Description of Work: I purchased an Angie's special for inside and outside cleaning of a set number of windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

JENNIFER D.
03/2014
5.0
window cleaning
  + -1 more
Excellent job! They left my windows truly spotless and I wouldn't hesitate to use them again or recommend them to friends and family.
Description of Work: Cleaned windows and panes, inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jane K.
03/2014
5.0
window cleaning
  + -1 more
Steve and his crew were outstanding. He communicated well about what we needed and how he could make the best use of the Big Deal that we'd purchased. The purchase did not include traditional windows with small, divided panes, but he was able to select the windows with completely flat surfaces that would make the biggest difference for our "viewing pleasure." They did 2 skylights, which was a bonus I hadn't expected. T TLC was excellent, from the professionalism of Tamara who scheduled the work, to the care that the crew took in getting our windows really clean. We were extremely pleased.
Description of Work: Washed exterior windows and some of interior ones based on what we wanted. The Big Deal was for 15 windows, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark M.
03/2014
5.0
window cleaning
  + -1 more
They were great and we would definitely have them back again. We were very happy with them. They did what they needed to do and it worked out very well. They sent 2 people out to do the job. They got the job done in about 3 hours. The cleaners were great.
Description of Work: It was a Big Deal for $99 for Inside and Outside Window Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucy A.
03/2014
5.0
window cleaning
  + -1 more
They were speedy but thorough, went through multiple times to make sure they got all spots, cleaned up well after themselves, were polite and professional. Very pleased! I have gotten up to go close a door several times, only to realize that it was closed but just spotless!!!
Description of Work: They were wonderful! Cleaned skylite, multi-pane French windows, doors, arched windows, large windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$313

Response from TLC Window Cleaning Service
Thank you for your feedback! It is so important to learn from our clients - what we are doing well as well as the things that we can be continually striving to improve. We're so glad you enjoyed our service and look forward to working with you again in the future.

Shaaron C.
03/2014
3.0
window cleaning
  + -1 more
It was okay. It is just really need a fan in front. I was disappointed that there were some dead he cut and did. I would not recommend him. We ended up miscommunication to begin with about on. I had gotten this to be done with my mother’s hall. She has some old windows. The house is about 17 years old. There were some that he did not want to fix. She also has some sets of new windows that they cleaned which are still good and need them. I felt like when I stand outside the windows, that if they had to have a ladder to get to them, so be it, but he did not do that. Maybe they were too high. He did a great job for the windows he cleaned. I did not think that they could come out looking as well as they do it. So, that porch was good. He was nice.
Description of Work: I purchased a big deal from TLC Window Cleaning Service for window cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$99

Response from TLC Window Cleaning Service
I understand that your experience with us wasn’t exactly what you wanted it to be. Here’s how you can reach me directly (919-267-4585). I’d like to understand your perspective more and work to resolve any issues to your satisfaction.

DuWayne E.
03/2014
5.0
window cleaning
  + -1 more
Very thorough and efficient. Will be using them again.
Description of Work: Cleaner windows throughout the house. Inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy D.
03/2014
5.0
window cleaning
  + -1 more
I had them clean 36 windows inside and out. I had to pay extra for the additional windows. Three cleaners came out for the work and they finished in about two and a half hours. The owner who was unavailable called to check in to make sure I was happy after the service, I was impressed with their follow up. They were great, I loved working with them!
Description of Work: I purchased a big deal for $99 for Inside and Outside Window Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

susan R.
03/2014
1.0
window cleaning
  + -1 more
It was a bit of a disappointment. They called me shortly after I purchased the deal in order to schedule the service at which time I informed them I was located two miles over the county line. They stated this was not an issue and set up a time to perform the service. On the day of the appointment, however, they called and canceled citing that I was out of their service area as the reason. This was frustrating because I had spent most of the previous evening moving furniture and preparing for their arrival.
Description of Work: I purchased a Big Deal for them to clean my home's windows.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
1.0


Response from TLC Window Cleaning Service
I sincerely apologize to this particular client for the confusion/miscommunication. Unfortunately, at the time of scheduling, I had a brand new office assistant working that day who was not familiar with our coverage area. An appointment was scheduled, and unfortunately I was unaware of the location. As soon as it was brought to my attention, I immediately called the client and explained that we do not have a crew that covers Wendell, or anything east of Wake county. I extended her a full refund and also provided her with the contact information to another company that covers her area. We do our very best to learn from our mistakes and to correct any deficiencies we may have. This kind of oversight should not happen again in the future.

Shara G.
03/2014
5.0
window cleaning
  + -1 more
They arrived promptly and went right to work. They were extremely professional and neat. When they left, everything inside the house was just as they had found it. The lead person discussed an annual maintenance plan the company offers, but I felt no pressure to purchase it. He left all the information with me and invited me to call if I had questions or wanted to sign up for the annual service. These people are true professionals. If you want sparkling windows with a minimum of disruption to your routine, call TLC. I can't think you will be disappointed.
Description of Work: All windows inside and out, plus the screens on the back of the house, as well as cleaned the fan in the family room, which has a vaulted ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

lois A.
03/2014
5.0
window cleaning
  + -1 more
Really great. Two very professional men did a superb job and were pleasant to have arround.
Description of Work: All windows cleaned inside and out in small ranch house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maggie B.
03/2014
1.0
window cleaning
  + -1 more
I was not happy with them. The deal was for 15 windows but they didn't consider that what I have to be a window. What they considered a window was a pane and then another pane below it. What I have are panes that are divided into six other panes which they called a French window and will take a lot more to clean. After cleaning it, they slapped me with another charge because my windows took longer to clean than regular windows did and that they had not anticipated how long it was gonna take so I had to pay $300.00 extra. They didn't mention it upfront so I will not have anything to do with them. They ended up costing me close to $600.00 but the deal was $99.00 so they really ripped themselves good. They never mentioned the time factor. In order to get to the top panes of the window, you have to pull the whole thing out of the frame and put it back in but they were not equipped to do that so a whole bunch of my windows just didn't get cleaned at all. My house had recently been painted, and he said that they had painted the windows shut and it took them half an hour to open a window when normally it would only take ten minutes. I had to pay that extra time that I didn't even know about. It was a terrible experience and they were way overpriced. They also didn't replace my screens or my storm windows. They told me that the men did the work and then the big boss came back and put the screens. They said he'll be back in the morning but he didn't show up in two days so I called and that's when he told me that there was gonna be an extra $300.00. I will never use them again.
Description of Work: TLC Window Cleaning Service came out to clean my windows.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$530

Response from TLC Window Cleaning Service
Unfortunately, between the time we provided our written quote for the work and the time we returned to complete the work, the home was painted and when we arrived, ALL the windows had been painted shut and in such a way that they would not open. The fact that there would be additional labor was clearly explained when we arrived at the job and was unforeseen at the time of the initial estimate. However, I understand that your experience with us wasn’t what you wanted it to be. Here’s how you can reach me directly (919-267-4585). I’d like to understand your perspective more and work to resolve this to your satisfaction.

CAROL H.
03/2014
5.0
window cleaning
  + -1 more
This company did an excellent job on some very dirty windows and screens.
Description of Work: Cleaned all windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jon C.
03/2014
4.0
window cleaning
  + -1 more
Crew was very professional, but discovered several streaks afterwards.
Description of Work: Cleaned 15 windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

$99

Response from TLC Window Cleaning Service
I understand that your experience with us wasn’t everything you wanted it to be. Here’s how you can reach me directly (919-267-4585). I’d like to understand your perspective more and work to resolve this to your satisfaction.

Mr. & Mrs. Doug K. H.
02/2014
5.0
window cleaning
  + -1 more
After ordering online through Angie's List, I thought a follow up email from the owner Tom was very nice. When Tom mentioned someone else would be cleaning the windows, I thought it probably would not go well, but that was before Steve and Tim showed up at my door. Steve is the coordinator and both him and Tim were very polite, courteous, professional, thoughtful and just did an amazing job on my windows! I was using a coupon from Angie's List and got a quote to do the whole house, too. You will not be disappointed if you get Steve to show up at your door. I actually thought of asking him if I could just hire him as a handyman. Loved him! Even brought in the package on my front porch. Highly recommend! Windows look beautiful!
Description of Work: Washed inside and out of windows, along with cleaning window sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda W.
02/2014
5.0
window cleaning
  + -1 more
We had to postpone the window cleaning twice (I believe) due to weather conditions and wetness of the grounds outside my home. They began on the exterior of my home and thoroughly washed the windows and sills on the outside of the house as well as my sliding glass door, which I had asked them to include. When they finished, they started indoors, where they did the window sills, and would have cleaned the insides of the crank-out windows but I am choosing not to open any windows and most of my windows do not have cranks on them anyway. But they did an excellent job of the windows and sills and were very careful, removing their shoes and working indoors in stocking feet. I have two levels of windows in my living room and they handled them easily. As I had 3 extra windows, my charge was $30 more than the price of the Big Deal. I am very pleased with the job--my windows appear to not even have glass in them, they are so clear. They cleaned up, leaving everything as before.
Description of Work: Washed the windows and sills inside and outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Corrinne W.
02/2014
5.0
window cleaning
  + -1 more
They are a father and son business and were very friendly and professional.
Description of Work: They cleaned 25 windows, gutters and dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve R.
02/2014
5.0
window cleaning
  + -1 more
He was ten minutes late but called to let me know. The crew was very professional and tidy. I'd use this crew again w/o any reservations. They were awesome!
Description of Work: Tom and his crew washed 26 windows on the inside and out...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from TLC Window Cleaning Service
Thanks [member name removed]! It was surely a pleasure to work with you, and thank you for the feedback. Since this is not an exact science and we deal with so many variables (and we have no control over traffic and weather), I have to admit that there are times when we get a little behind on our schedule. We do our best to give our folks a "time window" in which we will arrive and always call if we are going to be early or late to an appointment. I'm glad you had a positive experience with the team!

Dot M.
01/2014
5.0
window cleaning
  + -1 more
.They arrived on time, we negotiated the cost of doing 5 windows which had storm windows. The gal at the office lead me a little astray about the additional cost. The finished in 3 hours. The windows have never looked better.
Description of Work: Tom and Eugene did a wonderful job cleaning 15 windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from TLC Window Cleaning Service
Thanks for your feedback! It is very valuable to us. Unfortunately, sometimes folks purchase a big deal and the fine print/details are overlooked, or information received by our office on the exact type of windows to be cleaned is unclear. French Panes and Storms are not included in the Big Deal, and we do have set pricing for those items. If that was not properly conveyed to you, we did not intend to lead you astray and we sincerely apologize. We strive every day to provide the most effective communication and customer service with ALL our clients. I encourage all my clients who purchase our services to get their quote in writing before we begin our work.

Lisa G.
01/2014
5.0
window cleaning
  + -1 more
These people are fantastic! The windows have never been so clean. They were responsive, professional and an all around great value. I will definitely be using them many times in the future.
Description of Work: Washed windows inside and out, cleaned screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CATHY P.
11/2013
5.0
screen repair, window cleaning
  + 0 more
I'm extremely happy with the service. I would definitely contract with them again. I used them sometime this fall. The day the coupon was going to run out was the day I emailed them and it took a while to schedule after that. That's because the crew was to come out and they didn't have access to my house. The total was about $210. I had screen repair done and that was the additional cost above the $99 deal amount.
Description of Work: I purchased a Big Deal service from TLC Window Cleaning Service for screen repair and window cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Rose M.
11/2013
5.0
window cleaning
  + -1 more
While we are not in their normal work area, they worked us in, came as scheduled, performed superbly and left us very happy with their work in every way! While we hope our windows stay clean for a while, we will gladly call them for future work!
Description of Work: Cleaned the windows of our home--inside and out!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Contact information

PO Box 52, Holly Springs, NC 27540

tlcwindowcleaningservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Windows,
Screen repair,
Pressure Washing,
Gutter Cleaning,
Ceiling Fans,
Window Treatments

FAQ

TLC Window Cleaning Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

TLC Window Cleaning Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, TLC Window Cleaning Service offers free project estimates.
Yes, TLC Window Cleaning Service offers eco-friendly accreditations.
No, TLC Window Cleaning Service does not offer a senior discount.
Yes, TLC Window Cleaning Service offers emergency services.
Yes, TLC Window Cleaning Service offers warranties.
TLC Window Cleaning Service offers the following services: Window Cleaning - Windows, Mirrors, Fireplace Glass, Light Fixtures Gutter Cleaning Power Washing
Blind Cleaning

Contact information

PO Box 52, Holly Springs, NC 27540

tlcwindowcleaningservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM