Peak Energy Inc

I JUST SENT YOUR COMPANY AN E MAIL STATING THAT THE INSULATION JOB WAS FINISHED ON JAN.17TH..I PAID THE BILL..BUT HAVE NOT RECEIVED AN ITEMIZED RECEIPT FOR THE WORK DONE..I HAVE CALLED THE OFFICE..4 OR 5 TIMES SINCE, AND ALSO E MAILED HIS COMPANY AT LEAST 5 OR 6 TIMES.TO THIS DAY I HAVE NOT HEARD BACK FROM HIM..I JUST WANT A RECEIPT FOR MY REBATE..I CALLED DUKE ENERGY AND THEY ARE NOT VERY HAPPY ALSO..I WOULD ONLY RECOMMEND PEAK ENERGY TO MY ENEMIES..WE LIVE IN A 108 TOWNHOME DEVELOPMENT FOR MOSTLY SENIORS..IT IS A DOMINO AFFECT...YOU GET NEW WINDOWS.12 OF YOUR NEIGHBORS FOLLOW WITH THE SAME COMPANY...WE HAD A NEW PATIO BUILT..12 MORE OF OUR NEIGHBORS HAD PATIOS BUILT..NEED I SAY ANYMORE??? PEAK ENERGY LOST A L O T OF CUSTOMERS....CASE CLOSED..........SIN cerly....JOHN & LORE GODDARD. |P.S.I LEAVE FOR FLORIDA IN THE AM..BACK ON THE 21ST..WILL DISGUST MY ACCOUNT,AND OBVIOUS CANCELLATION AND REFUND FROM ANGIE'S LIST...

Person providing the quote was very knowledgeable and professional.

His crew then returned as scheduled and started the project. They were very thorough with all the details. All the debris was removed at the end of each visit. I was impressed with the final outcome, a clean, encapsulated, and fully sealed, ie. caulked around the perimeter, filled all openings in the subfloor and added rigid insulation to the foundation walls. The wireless monitor indicates a constant temp of 63-64* - even on the cold and windy 10* nights. humidity around 50%. Nathan is great at answering any question.

His crew then returned as scheduled and started the project. They were very thorough with all the details. All the debris was removed at the end of each visit. I was impressed with the final outcome, a clean, encapsulated, and fully sealed, ie. caulked around the perimeter, filled all openings in the subfloor and added rigid insulation to the foundation walls. The wireless monitor indicates a constant temp of 63-64* - even on the cold and windy 10* nights. humidity around 50%. Nathan is great at answering any questions and concerns.

It worked out really well. The people were nice and we were able to coordinate timely. They did an excellent job.

The company worked with my time line and were very responsible. Professional, clean and on time. A great value for the money.

Nathan was responsive and flexible to our schedule and changes. They came out for a pre-assessment. They didn't try to sell us anything extra or add surcharges. His crew was clean, punctual and polite. They ensured to cover/guard the carpet and windows while using their equipment, since the blown-in insulation had to come from the outside through second story and into attic. We didn't have an attic cover/door for the small opening into the attic; Nathan built one for us on the spot to maximize the benefits of the new insulation. For my next townhouse, first thing I will do is call Peak to do an attic assessment. I encourage everyone to go up into your attic and make sure you got at least 14 inches high of blown-insulation, if not call Peak Energy.

The initial evaluation meeting went well and the estimator was professional and thorough. I had requested bids for additional work (besides the pre paid Big Deal) and the contractor was to submit an estimate. After approx 10 days I called the contractor and emailed him, and finally sent him a message via Angie's List, and he responded to that. message I scheduled just the Big Deal work, which was blowing in 500 sf of insulation,and this work was done as promised.

Extremely professional, knowledgeable, personable , excellent value and patient are all attributes I'll use to describe the service and work performed by peak energy. The owner and his crew were in constant communication and highly professional and knowledgeable. The work ahead of them around removal of the existing insulation and complete cleanup, duct sealing of both hvac units, air sealing and re-insulation was a large complex task on a nearly 100yr old home! I was most impressed with the attention to detail throughout the project and ingenuity used to build a custom insulated box for the whole house fan in the attic as well as the walkup attic door. The quote and details around all work to be performed were professional, accurate and extremely fair. All requirements were met to take advantage of the progress energy rebates and the owner walked me through the process and paperwork required. The difference in the home was immediately noticeable and I look forward to a comfortable living space with energy savings to boot. If you have any home energy needs, do not hesitate when contacting Peak Energy as your provider. I will certainly be using them again on my upcoming crawl space insulation and sealing projects.

Nathan came to check the job requirements. I had an Aglie's deal for 500 square feet. The job required more and he provided me with a very fair estimate for the additional work. They came a few days later as promised at the time promised and did an excellent job. Nathan's staff were very professional and he came toward the end of the job to check everything and help them finish. This is a company that I would not only use again but would recommend to others.

All throughout the process, Peak Energy and Nathan Rider were very easy to work with and professional. When they arrived to do the work, they took care to be neat. I was impressed at how careful they were not to leave screeches or track in dirt. They did the work quickly, but efficiently. Mr. Rider also was very helpful in answering my questions, providing potential solutions, but not being pushy or trying to "sell" me more work. Over all, working with Peak was as good of an experience as I could want, and I would gladly use them or recommend them.

Their team arrived promptly and got all the work done within two hours. Very efficient and professional. Everyone was courteous and careful to not track debris into the house. (Took off shoes without asking, etc.)

Mr. Rider called after I had purchased the 99$ Big Deal. We then set up an appt., but he was unable to keep it, so he phoned & set it up for later that night. I never expected him to work so late, but was very appreciative that he followed through on his commitment. After checking my attic, he said that there was no insulation in the area so the next day (a Sat.), his workers came over to blow the insulation. It took less than an hour & the men were very poiite. The older man even cleaned up the insulation that has fallen into my hallway. Because I have to close my bathroom door closed to keep the room warm, Mr. Rider came over today w/his thermal camera to check if there was a problem. The room registered around 72, so it seems that I need an exceptionally warm room. After that. he went outside & took pictures. The contractors of the building put a large vent directly over my bath. (A very poor choice on their part.) Mr. Rider then returned to my attic & partially covered the vent.e also cleaned up my hallway. We parted on excellent terms & I was told to call if there was anything else he could do. He also wrote a letter to explain the problems to my HOA. I would not hesitate to use his services again or to recommend him to others. He is very personable & willing to help in any way he cab.

I had asked this provider to give me an estimate. I had to call him several times to get him to come and look at my attic space for insulation purposes. He finally showed up and seemed very uninterested in providing service. He said he would send me an estimate, but it never came. I even called and left him a voice mail. When he arrived this time and asked if he had already been out here, I realized that he had and who he was. He then gave me a story about how his cell phone had died and he never got my voice mail and had no idea why I hadn't gotten his estimate. This is just plain bad business practice and seems like nothing but a very lame excuse. He gave me an estimate about $2,000 above another provider who came out for a different Angie's List deal but provides similar services. I do not want to work with this provider as it is my perception that he either doesn't want the work or wants to take advantage of me.

A cancellation had left a hole in their schedule that day that allowed me to get a great deal on the work. They were very clean, courteous ,and professional. Workers removed shoes before entering the house, and covered all areas near the attic access that could've been affected by the work. They worked fast but thorough. The owner, Nathan, arrived near the end of the job and inspected the work, and helped with clean up. I couldn't have been more pleased with everything, and highly recommend Nathan and Peak Energy.

They did a good job. It went great. They were on time, polite and put the insulation exactly where I asked them to. They took photos to show me as I could not get up in the attic to see for myself.

Scheduling was a little "dynamic," but that was to my favor and the service was completed within 48hrs of the initial attic assessment. Nathan was knowledgeable and clear in his recommendations, with practicality rather than profit margin seeming to be a motivating factor. The install went very quickly (less than 2hrs) and without incident.

Nathan came to my home to evaluate and add some insulation that was needed but he also found some items that needed addressing of which I was previously unawares. I appreciated his engineering expertise and when he took out his lighted extended camera to view several areas that were inaccessible to the naked eye I knew he was a professional. As a business owner it was obvious he takes his job and reputation seriously. I will heartily recommend Peak Energy to my neighbors! A job well done by Nathan and his team of insulation experts.

Nathan and his staff are great - I can't say enough about how professional they are. Always showed up when they said they would, and were very responsive to my calls/emails when I had questions. They also did a thorough job and the quality of their work really showed. Nathan--who is the company president-- did alot of the work himself, even things like taking some old paint cans to the hazardous waste disposal site for me. He also installed extensions to the downspouts to move water away from the house for my elderly neighbor --for just the cost of the materials. Nathan also suggested alternatives to his original proposal to reduce the cost when I asked. And he was quick to come back after a few months when we couldn't get the moisture levels low enough in the crawlspace, probably due to the fact that the space is below the grade for the soil around my house. Now that it's getting colder, I see the real benefits of enclosing my crawlspace - the floor inside are much warmer and I'm sure my heating bills will be lower. Plus, I now have a new clean, dry space to store items that I don't need to keep in my house. The guy who services my heat pump recently told me "boy, it's really nice in your crawlspace!" and I completely agree with him. I highly recommend Peak Energy for this kind of work, and for insulation work too (I've written a separate review for that).

They were prompt, very easy to work with and they did just what they needed to and did not try to oversell. It was very effective and based on some cold weather we have had, it really worked and I have been very happy with them.

The work was completed six months ago and the house is drier, the musty smell is gone, and the utility bills have been noticeably reduced. The crawlspace is now so bright, dry, and clean, we have no concerns now about accessing it and storing important items there. The humidity inside the home is much more stable, and the over 3000 square feet of floors show no signs of movement. We are very please with the work done by Peak Energy and Nathan Rider.

Nathan and his crew were very prompt and responsive to any concerns and questions. They began by removing the old insulation from beneath our floors within our crawl space and sealed any openings between the crawl space and the first story of our home. They then installed a 12 mil bright white reinforced liner along the crawl floor and sealed it to the piers and foundation walls. After sealing the linear to the piers and foundation walls the walls were then covered with spray foam to insulate the walls and totally seal the crawl space. Two small dampers were also installed to the air handler to condition the crawl space. The crawl space doors (3) were also insulated and sealed. During the installation process Nathan discovered that our water heater which was located within the crawl space was leaking. He was very easy to work with and waited until the water heater was relocated to the garage before completing the crawl space. Several service men including the plumper and pest control technician have commented on how well the crawl space was completed. I would recommend Nathan's services to anyone.

Excellent project. High quality work, very good communications. Peak Energy had previously upgraded our attic insulation with similar results. Highly recommended.

I had been having ongoing moisture problems in my crawlspace, particularly in the summer months, where I was getting a ton of condensation dripping from my duct work. This was causing potential issues with my termite control contract, and of course, the termite control company wanted to correct the situation themselves, at an exorbitant price, so it was time to get some other opinions... A few google searches related to crawlspace moisture, as well as the reviews here on Angie's List, make it pretty clear that Peak Energy's owner, Nathan Rider, is an extremely well-respected expert in his field. We spoke on the phone, and he was very accommodating in scheduling a time that would work for me, for him to come out and inspect the crawlspace. He showed up on time, calling a few minutes in advance, and spent some time assessing the problem before discussing my options with me. One thing that stood out was that he came up with a solution that would solve my particular issue, without trying to sell me additional things that I wouldn't necessarily need. And the price was very fair compared to the other 2 estimates I had received. He then emailed me a detailed proposal, which I of course agreed to, and he was back a week later to complete the work. When I saw the finished work, I was super pleased with what a thorough and neat job they did!! The moisture level is already way down, and a few follow up questions that I had were promptly answered. To me, any time you can find someone that's trustworthy, an expert in his field, does meticulous work, and charges a fair price on top of it all, it's a no-brainer on whether to select him. I would definitely recommend Peak Energy to anyone having crawlspace moisture issues!

After receiving the appraisal we have not heard anything back. When Nathan came to give the appraisal the first question out of his mouth was, "How much money do you want to spend?" I felt like me nor my home mattered to him. The loss of air we have going out of our none insulted attic makes my children's rooms extremely hot or cold depending on the season. After explaining all of this to him he said, "Well it feels cool enough in your home." I am glad to know there are other companies out there. Going two weeks with no regard to my appraisal and knowing I had to waste my time is very disappointing. Even if the company is busy they could at maintain their communication. Otherwise how are you able to run a business.