Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

John Michael & Associates Inc.

Appliance Repair, Appliance Repair - Small, Home Warranties

About us

John Michael & Associates Inc. is an In-Home Appliance Repair Company that is Factory Authorized, Certified and Specializes on LG, Samsung, Haier, GE, Frigidaire, Electrolux and Speed Queen Products. In addition we also Repair All Major Brand Appliances, Refrigerators, Freezers, Washing Machines (Front Load and Top Load), Dryers, Dishwashers, Ranges and Microwaves and Support Extended Warranties for Products bought from Lowe's, Home Depot, Best Buy and other Appliance Retail Dealers

Business highlights

22 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Appliance Repair and Preventative Maintenance

Services we don't offer

TV Repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.983 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-83 of 83 reviews

Roger H.
06/2015
5.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: Changed outside faucet. The representative that showed up was very efficient. In addition he advised me on how to keep this from happening in the future and what to do if it did. He even spent a great deal of time answering general questions that didn't quite pertain to the original problem. The price was reasonable, the service quick and the quality was excellent. I would recommend this company to my elderly mother without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Todd H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My Fridge was not cooling properly. They checked the compressor and it was fine. It turned out to be a fan on the inside of the fridge that was not working. He did not have the part on hand, so he put it back together and ordered the part. Once the part came in, they came back out and installed it. Everything is working fine. Very professional and courteous.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$240

Martin R.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Service was performed on a Samsung fridge with a water leak due to a frozen drain channel. The repair technician, John was very courteous and resolved the issue in a quick and expedient manner. We are very pleased with the experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ronald H.
10/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robyn F.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had a 7.5 year old washing machine that was misbehaving with several issues, and I needed to get a diagnosis, in the hopes of getting it fixed -- and quickly, as we do TONS of laundry each week. These people were responsive, able to get me an appointment quickly, and were punctual for the appointment. Unfortunately, after a VERY thorough inspection (things were removed, opened up, etc... it took well over an hour), there were enough issues that the number of parts needing to be replaced, were going to nearly take us to the cost of a new machine, so the service person advised us to do so, instead of paying almost as much just for the fix. I appreciated their honesty, so we did as they suggested (and they even suggested some stores & brands where I could get something comparable, without losing an arm & a leg) and purchased a new machine. I also inquired about the status of my dryer, in case they thought that the death of one, was a sign for the coming death of the other... which, apparently, it wasn't. I would definitely use them for future repair issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James H.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas M.
01/2014
5.0
appliance repair
  + -1 more
GREAT! great! great.
Description of Work: John Michaels came out to repair my refrigerator ice maker and he is very knowledgeable and tells you everything and what is wrong then he tells you the exact cost. Best service man I ever had. Highly recommend. Also has great personality. Cost $207. Tom Miller, WS, NC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Todd B.
03/2012
5.0
appliance repair, small appliance repair
  + 0 more
Simple & easy
Description of Work: vERY GOOD PEOPLE. I HAVE USED MANY TIMES IN PAST

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

1620 Eastchester Dr, High Point, NC 27265

http://Johnmichaelaa.Com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
007702
Trade License Locale
US
Trade License Authority
US
Trade License Expiration
01/01/2099

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Home Warranties

FAQ

John Michael & Associates Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

John Michael & Associates Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, John Michael & Associates Inc. does not offer free project estimates.
Yes, John Michael & Associates Inc. offers eco-friendly accreditations.
No, John Michael & Associates Inc. does not offer a senior discount.
Yes, John Michael & Associates Inc. offers emergency services.
Yes, John Michael & Associates Inc. offers warranties.
John Michael & Associates Inc. offers the following services: Appliance Repair and Preventative Maintenance
TV Repair

Contact information

1620 Eastchester Dr, High Point, NC 27265

http://Johnmichaelaa.Com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM