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Paco Design Studio

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Paco Design Studio is dedicated on evolving and simplify the process of renovating your kitchen, bathroom, flooring or any tile needs. Our full services are from designing to finishing your project. In our team we have interior designers that will help you create a new Kitchen & Bathroom or will help you to pick the right color, shape, size on your new tile or wood floors that will fit your style. Our installers have great skills and the knowledge to give you the best quality on their work and the most important part that they will do a proper installation based on our partner associations for each industry. We are here to simplify your life and give the best experience on renovating your kitchen, bathroom, floors and tile, but done right.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

*Full Kitchen and Bathroom Renovations: Design, Sales and Installation. Glass Door, Countertops, Cabinets, Vanities, Lighting, Plumbing Fixtures, * Tile & Marble Installations and Renovations : Kitchen, Shower, Backsplash, Countertops, Floors, Bathtubs, Bar tops, Fireplace, any type of tile installation... - Interior or Exterior. Design, Sales and Installation. * Flooring : Hardwood Floors Prefinished and unfinished, VCT, Stained Concrete, Laminate, LVT. * New Services : Painting Services: Interiors and Exteriors. Design, Sales and Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
5%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 51-75 of 142 reviews

David W.
02/2015
5.0
ceramic tile, flooring contractor
  + 0 more
They were prompt, courteous and efficient. They cleaned up and did excellent work.
Description of Work: This was part of the special for cleaning and sealing grout. Instead I requested that they patch some grout areas that were broken on the floor and some repair work on the grout in the bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christina R.
02/2015
5.0
ceramic tile, floor cleaning, flooring contractor
  + 1 more
Both young men who did the work were polite, efficient, and professional. I will definitely recommend Paco's to friends and neighbors.
Description of Work: Cleaned grout on floor tiles throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Melanie C.
02/2015
3.0
ceramic tile
  + -1 more
I was not pleased. They sent 2 guys out to do the job. They closed the door to my bathroom and I went in there and one of the workers was urinating which I thought was unprofessional. The tile looked like it was cleaned with a muddy sponge and I sent them pictures and they came back out and put more sealant on, but it still didn’t look that good. I had to buy some paint and paint the grout myself. We had to reschedule a few times and back up the time when they would be arriving.
Description of Work: It was a deal for $89 for tile and grout cleaning and sealing. They cleaned the tile in the bathroom.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Maura L.
01/2015
5.0
ceramic tile, floor cleaning
  + 0 more
To begin with, I was very impressed with how quickly the company responded when I submitted a request for work. I was given a date for the work to take place, and that morning was called again because they had a cancellation and wanted to come earlier, which was perfect. Two men arrived at the time given, double checked on what I wanted done, and went right to work. They did an excellent job and left the bathroom spotless, with instructions on time needed to let everything dry. This experience convinced me not to wait ten years again between having my tile cleaned and sealed !
Description of Work: Cleaned and resealed tile and grout on bathtub surround and bathroom floor. Also removed and re caulked around tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denise M.
01/2015
5.0
ceramic tile, flooring contractor
  + 0 more
I purchased my tile and supplies in June and it was becoming obvious that we were not getting around to installing it in my kitchen. I decided to check into having it professionally installed...much quicker and less mess! Paco was communicative via phone and text and came by for an estimate, we decided to go ahead. He and two of his coworkers came the next week and were in and out in about 8 hours. The tile looks great! They were all polite and professional and we are very happy with how it looks and the work they did. I would call Paco again any time!
Description of Work: Installed a glass subway tile backsplash in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Phyllis B.
12/2014
5.0
ceramic tile, fireplaces, flooring contractor
  + 1 more
Wonderful!! Loves working with Paco and his crew. Very professional from beginning to completion. Would highly r ecommend and not hesitate to use again.
Description of Work: replaed tile on seethrough fireplace on both sides. Added new 18' sq tiles to kitchen, laundry area & service area

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Paco Design Studio
Thank You for your review and your business.

Chris S.
12/2014
5.0
ceramic tile
  + -1 more
very professional. quote provided same day as call. great job!
Description of Work: kitchen back splash

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bryan H.
07/2014
5.0
ceramic tile
  + -1 more
Paco is a true craftsman. He is simply the best at what he does and no else can compete with his pricing, quality, responsiveness and professionalism. I will use no one else.
Description of Work: Installed custom shower pan, tiled shower, tiled around garden tub and tiled floor in master bath, as well as tiled the floor in my guest bathroom. Please note that the cost of the service does not include the cost of the tile and grout, which I was responsible for purchasing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Paco Design Studio
Thank you!

Nancy W.
06/2014
1.0
ceramic tile
  + -1 more
Talked with Paco on Friday and made appointment for the following day to look at the job and give a price. He did not show up and did not call. I called him on Monday to see what happened, and he said he could not call me because he had lost my phone number. We rescheduled for Tuesday morning. Again, he failed to show up and did not call. This was very rude and unprofessional.
Description of Work: This provider stood me up twice and did not call either time.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Margie S.
04/2014
5.0
ceramic tile, countertops, glass repair, home remodeling, marble & granite
  + 3 more
the process was a long one because he had to dig out the old and let it dry out because we had water damage. He also went under the house and killed the mold and sealed that for us. Paco is awesome he goes out of his way to make things right. We left him and his crew at our house when we weren't home - they are honest and responsible workers. I really like his crew a lot. He is coming back to tile our other bathroom soon.
Description of Work: Paco and his crew had to come in and fix a shower pan problem we had from our bathroom renovation of 2 years ago. He wanted to replace all the tile but because of the cost of purchasing the additional tile he only cut out the bottom three rows and the floor so he saved us money - but the amazing thing is that you can't even tell where he re-tiled. The job is excellent - the water doesn't stand anywhere in the shower any more either - it flows and the pan is at the correct slope. He also updated it with a shower bench replaced the step up where the glass goes with granite to match my countertop and bench - all in all the job was awesome and my bathroom looks better now than it did before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jen H.
04/2014
5.0
ceramic tile, flooring contractor
  + 0 more
It was awesome! They were excellent. They were very efficient and prompt. He was able to provide service when we needed it, the work was completed in a timely manner, and it turned out very well.
Description of Work: They did all the tile work in three bathrooms and laid the floor in three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Camille C.
03/2014
5.0
ceramic tile
  + -1 more
Everything went well, except for a transition strip that was a tiny bit too high, but will be replaced soon.
Description of Work: Tiled the entry way into a great room, using tile I picked from a vendor they use, which was a quality provider. Precision tiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margie S.
03/2014
5.0
countertops
  + -1 more
Look forward to working with him on this and other projects.
Description of Work: Paco called and we set up a time and he was very prompt - professional and knowledgeable.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa A.
03/2014
5.0
countertops, marble & granite
  + 0 more
His service went very well. His route is really out of the way. So I thought the price was really good for the work that he did. He paid attention to details and made sure that the he cleaned all the areas that he worked at. He accepted the job in a very short notice and the price was good.
Description of Work: I used the services of Paco’s Custom Tile and Stone. He repaired some crack between a tile and granite in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sara L.
03/2014
5.0
ceramic tile, flooring contractor
  + 0 more
I originally had Paco out to regrout in between my existing tiles, but what he found was that my existing tiles were put over just sheetrock, not hardy backer board. This meant that if he put grout back in, I would still be having a mold issue. He walked me through the process of retiling and how to do it economically. Every step of the way he was honest, communicative, his crew was respectful, and they left me with a bathroom much nicer than I ever anticipated! I will definitely be using Paco's Custom Tile for future projects.
Description of Work: Paco and his crew retiled the floors, walls, and tub surround in my only small bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Travis M.
03/2014
5.0
ceramic tile
  + -1 more
They did a great job. I like the price and the job. They did a quality job.
Description of Work: Paco's Custom Tile & Stone did some work in our kitchen and bathroom. The put in new grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Terry C.
03/2014
5.0
ceramic tile
  + -1 more
Paco has a great eye for design. He chose an excellent color for the grout and everything looked well put together. Workers are professional. They were careful and cleaned up after themselves.
Description of Work: Tiled 2 fireplaces and hearth plus entryway space. We bought the tile and air stone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Judith P.
02/2014
5.0
ceramic tile
  + -1 more
It went very well, large size porcelain tile installed and older tile removed. I have used Paco before and have been very pleased with the service. He has good ideas to help with issues and cares.
Description of Work: New Tile in Kitchen area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Jennifer O.
02/2014
5.0
ceramic tile
  + -1 more
He was friendly, professional, very fast, and reasonably priced. We are very happy with his work and our beautiful new tile.
Description of Work: Paco and his team tore up the original cracked tile on the main level of our house, found the reason for the cracking (underboard did not have enough screws), and replaced all of the tile in this area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Teresa A.
02/2014
5.0
ceramic tile
  + -1 more
covered the floor. vacuumed the debris, cleaned up. I'm a perfectionist and didn't feel the need to clean up any of the area after he left! Saw some other spots and took care of those as well. very reasonable price for the job.
Description of Work: stripped old grout between tile and granite and installed new grout that is silicon based and doesn't crack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

James S.
01/2014
4.0
ceramic tile
  + -1 more
It turned out fine. They did the work that they were assigned. The price was good. I might use them again.
Description of Work: Paco's Custom Tile & Stone cleaned my tile and did some sealing. It was a big deal.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

KIRK B.
01/2014
5.0
ceramic tile
  + -1 more
We were thoroughly impressed with this company's professionalism and performance. They did everything on time and on estimate; and they even cleaned the bathroom floor tile (which was not part of the original estimate) at no additional charge. Of particular note, before the work started, Paco investigated the job to insure that what he was proposing to do would be the best solution. It was at this point that some might have tried to turn the job into a much larger project, but Paco displayed great professionalism and integrity and provided us with a thoughtful assessment of what needed to be done and kept to his original estimate. We would definitely call on this company again.
Description of Work: Clean and seal shower tile and bathroom floor tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alan M.
12/2013
5.0
ceramic tile
  + -1 more
Paco was very timely and responsive. The job was done in an appropriate amount of time at a very reasonable price. We highly recommend Paco for any of your needs.
Description of Work: Cleaned and sealed tiles and grout in shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim W.
11/2013
5.0
ceramic tile
  + -1 more
See above.
Description of Work: Paco and helper Installed approximately 250 square feet of 18" x 18" porcelain tile in our kitchen and laundry room. During his first visit he measured for the job and inspected the existing sub floor. He then spent a lot of time discussing tiling options. After his first visit he emailed a quote. We asked that he come by again to discuss layout options. His quotes included replacing the underlayment, regular straight tile layout and other more complex options. We wanted the 18" tile laid at an angle throughout the kitchen and laundry room. We understood that this layout would involve more scrap from cutting tile and take longer to lay. Finally we asked him what would be his best price and he said that he would do the angle layout but charge us the same price as the regular straight layout. On the day of the install Paco said that rather than replacing the existing plywood underlayment with regular backer board our floor would benefit from a Ditra membrane underlayment. Though this material costs significantly more he would, because he had quoted the job with regular underlayment, pay the difference himself. The kitchen floor had several places that were not level but he corrected all of them and the finished floor was absolutely level. We have been in business for many years and must say that Paco is an exceptional small business person,; his word is his bond, he is an artist and rarely does one come across a person that tries harder to please his customer. If there were an A+++ we would apply it to Paco and his team. Thanks Paco.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Doreen M.
11/2013
5.0
ceramic tile
  + -1 more
Not only was the workmanship was excellent! Floor coverings were laid before the work started and everything was cleaned up when finished. My husband and I would not hesitate to use Paco's again and definitely recommend this company for any tile work,
Description of Work: Rergrouted tiled shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

2560 Chimney Rock Road Suite F, Hendersonville, NC 28792

http://www.pctsart.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
General Remodeling,
Marble and Granite,
Unfinished Carpentry,
Cabinet Refacing and Refinishing,
Interior Painting,
Handyman Services,
Fireplaces

FAQ

Paco Design Studio is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Paco Design Studio accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Paco Design Studio offers free project estimates.
Yes, Paco Design Studio offers eco-friendly accreditations.
No, Paco Design Studio does not offer a senior discount.
No, Paco Design Studio does not offer emergency services.
Yes, Paco Design Studio offers warranties.
Paco Design Studio offers the following services: *Full Kitchen and Bathroom Renovations: Design, Sales and Installation. Glass Door, Countertops, Cabinets, Vanities, Lighting, Plumbing Fixtures, * Tile & Marble Installations and Renovations : Kitchen, Shower, Backsplash, Countertops, Floors, Bathtubs, Bar tops, Fireplace, any type of tile installation... - Interior or Exterior. Design, Sales and Installation. * Flooring : Hardwood Floors Prefinished and unfinished, VCT, Stained Concrete, Laminate, LVT. * New Services : Painting Services: Interiors and Exteriors. Design, Sales and Installation.

Contact information

2560 Chimney Rock Road Suite F, Hendersonville, NC 28792

http://www.pctsart.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed