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Paco Design Studio

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Paco Design Studio is dedicated on evolving and simplify the process of renovating your kitchen, bathroom, flooring or any tile needs. Our full services are from designing to finishing your project. In our team we have interior designers that will help you create a new Kitchen & Bathroom or will help you to pick the right color, shape, size on your new tile or wood floors that will fit your style. Our installers have great skills and the knowledge to give you the best quality on their work and the most important part that they will do a proper installation based on our partner associations for each industry. We are here to simplify your life and give the best experience on renovating your kitchen, bathroom, floors and tile, but done right.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

*Full Kitchen and Bathroom Renovations: Design, Sales and Installation. Glass Door, Countertops, Cabinets, Vanities, Lighting, Plumbing Fixtures, * Tile & Marble Installations and Renovations : Kitchen, Shower, Backsplash, Countertops, Floors, Bathtubs, Bar tops, Fireplace, any type of tile installation... - Interior or Exterior. Design, Sales and Installation. * Flooring : Hardwood Floors Prefinished and unfinished, VCT, Stained Concrete, Laminate, LVT. * New Services : Painting Services: Interiors and Exteriors. Design, Sales and Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7142 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
5%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 101-125 of 142 reviews

Stephan K.
07/2017
5.0
countertops, masonry
  + 0 more
It was very satisfactory.
Description of Work: They did my kitchen counter top.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Patrice O.
06/2016
5.0
ceramic tile
  + -1 more
Beautiful.
Description of Work: Installed small pebble tiles as a backsplash. Excellent workmanship.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Charles K.
06/2016
5.0
ceramic tile, home remodeling
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Paco Design Studio
Thank you!!!! enjoy your new floors and shower!!

Jonathan T.
04/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Paco and his team were polite, professional and very reasonably priced. I had a bit of problem scheduling them initially, but we worked that out. When they got here, their work was REALLY excellent and they suggested a follow-up visit (at no extra cost) for some final work. | |I am very very impressed, and will certainly use them again. | |Jonathan

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Patricia G.
03/2016
1.0
masonry
  + -1 more
above
Description of Work: Paco came for an estimate and decided that he should return in a few days to test where our water was leaking. He gave us a time and date but never returned and didn't give us the courtesy of a call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Paco Design Studio
I was contacted by the customer to renovate a full bathroom including the shower and floors. We set a time to look it up the job and give an estimate. when I got there they told they changed their minds and they just wanted to patch a popcorn ceiling and re-grout a shower that was leaking from a previous installer. I told them that I needed to re-do the shower pan because the shower pan was impropery done. They told me they just want me to re-grout the shower floor because that should take care of it the issue. I told them when any shower start leaking needs to be replace it with a new pan and waterproofing membrane. I told them to prove that shower was leaking and needed to be replace I was going to test it for them to see where was the leak and I told the owner I was going to call them when I could come to test the shower floor but we got busy but I will call them to test the shower floor for them.

Connie C.
03/2016
5.0
ceramic tile
  + -1 more
.
Description of Work: Replaced broken tile in bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kent D.
02/2016
4.0
ceramic tile, floor cleaning
  + 0 more
.
Description of Work: Cleaned tile floors in kitchen, breakfast nook, laundry room and master bathroom. Also coated the grouting with a sealant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$180

Response from Paco Design Studio
Thank you for your review.

Jan M.
02/2016
5.0
ceramic tile
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Paco Design Studio
Thank You for your review.

Todd G.
01/2016
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Tiled shower and bathroom floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Paco Design Studio
Thank you for your review!

wendi S.
12/2015
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
unknown
Description of Work: Replaced main bathtub with tub and tile. Replace master bath tub with walk in tile shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Response from Paco Design Studio
Thank you for your review! We enjoyed working with you.

Ronald K.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: clean grout on tile in foyer and two bathrooms

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Arthur T.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Paco's gents did a lot of work and did it very well! I fully intend to use them again, thank you, Paco!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Susan G.
11/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: They did an excellent job. They arrived on time and worked hard throughout the day and I was pleased with the results. |

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Travis M.
02/2013
5.0
ceramic tile
  + -1 more
I have used them several times. They are very good. I generally thought they provided quality work and good value. They did everything that I asked them to. It was a pretty simple straightforward job but I thought it was good work for the money. I established a relationship with them because of the big deal and was impressed with their work.
Description of Work: Paco's Custom Tile & Stone performed gout restoration and replaced several tiles.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lily F.
02/2013
5.0
marble & granite
  + -1 more
Did a good job caulking and also offered good suggestions and advice concerning future needed repair work.
Description of Work: Bathroom shower caulking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Bill M.
01/2013
5.0
ceramic tile
  + -1 more
This was a do-over to correct a problem which was not Paco's fault. Due to a misunderstanding, the incorrect material was used for the original repair. When I became aware there was a problem and reported it, Paco offered to do the work over at no charge. The repair has been done to my complete satisfaction.
Description of Work: Clean and regrout the tile in a shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
12/2012
5.0
ceramic tile
  + -1 more
Punctual, professional and a bargain.
Description of Work: Replaced grout that was cracking in tiled shower stall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

DOUGLASS K.
12/2012
4.0
ceramic tile
  + -1 more
It went well after some minor scheduling challenges.
Description of Work: They cleaned the grout in our bathroom tile shower stall and re-grouted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$90

AJ C.
11/2012
5.0
ceramic tile
  + -1 more
Called on a Tuesday afternoon. Asked Paco for a quote. He said he was finishing up a job and could come over between 3:30 an 4pm that day. At 4pm, he called to say he'd be 10 minutes late. He came as he said; gave me the quote; said he could start it Thursday. [Though he had just finished a job, he said he waits a day to start another. I took that to mean he allows a day to go back, if need be - so his just-finished customer wouldn't be left hanging. That's a good thing.] Thursday comes. He said he'd be there between 8-9am. He called around 9 to say "10 minutes" - and, indeed, he and his two-man crew appeared, set up and began right away. The best part was that he said they'd be able to finish in one day. [I was going to board my dog and stay at a friend's overnight, since there would be no bathroom until they finished.] They used quick-set stuff - and you've got to know what you're doing do get tile set right before it sets up. They did finish that day, as they said - beautiful placement, grout lines and cuts around a curved wall came out great! I did have to call about sealer. He had not included it. For another $20 he came back out after letting it set over the week-end. He said the sealer he uses should take care of it for three years. I am very, very happy with this job and this company. I have recommended them to my best friend - who is extremely picky about workmanship.
Description of Work: Installed ceramic tile in small bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Sue M.
10/2012
5.0
ceramic tile, handyman service
  + 0 more
He came in and looked initially. He came back and was on time and brought a helper. He did beautiful work and cleaned up after himself. I would recommend him to others.
Description of Work: I purchased a Big Deal with him. He removed old grout and replaced it with new in 2 bathrooms and my kitchen.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles S.
08/2012
5.0
ceramic tile, flooring contractor, handyman service
  + 1 more
Paco did a great job on the tile. The tile work was excellent. He was prompt and I was very satisfied with the work. I added to the coupon and had two bathroom floors done. I thought he was going to put in toe molding. He was not aware that the work was expected and did not do so. He apologized and said he would take care of it but after a week I decided to replace it myself. He had tried to call me but I had the wrong number on Angie's List and he could not get in touch with me. A couple of days later he called to let me know he was still working on it but I told him it had already been done. I would use him again but I would make sure expectations were clear up front.
Description of Work: This was for ceramic tile work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Gayle M.
08/2012
5.0
ceramic tile
  + -1 more
Paco came twice. The first time, he came to check out the job, and get details of grout colors. The second time he came, he did the work. He had a helper, he was pretty fast, and he did a great clean-up when his work was done. He was easy to get in touch with, as I had to reschedule one of his appointments. He was good with communications. I should have been more detailed about exactly where I expected the tub work to start and stop, as he could have gone higher to include the faucet joints. But I did not tell him this when I generally described what I wanted him to do. My advice is to be specific about what you expect. The work he did looks very good.
Description of Work: Paco did a kitchen repair which was tan sanded grout, and a bathroom tub grout repair, standard white silicone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Kabir M.
08/2012
5.0
ceramic tile
  + -1 more
This was an excellent experience. Paco is very skilled, professional, trustworthy, and reliable.
Description of Work: Paco is very polite and professional. He came to see what we needed done, gave us a written estimate for a larger project we are considering and gave us a verbal estimate for some smaller repairs. We were able to later make a appointment for the repairs and he and his assistant showed up on time, did excellent work, cleaned up as they went, and completed the work on time. Furthermore, Paco charged exactly what he said he would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ronald J.
03/2012
5.0
ceramic tile, flooring contractor
  + 0 more
Paco was on time, was very polite and did an excellent job. I would recommended him to anyone interested in tile work.
Description of Work: Installed new tile on backsplash areas of kitchen. Regrouted floor tile in bathroom. Resealed floor tile grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Judith P.
10/2011
5.0
ceramic tile
  + -1 more
With his help, the outcome was excellent. Please see the detail of services performed
Description of Work: I had a custom kitchen backsplash (remodel) installed after new granite countertops. The installation involved a custom mosaic recycled glass tile with special installation requirements. Thanks to Paco, it turned out beautifully and works wonderfully with the new granite countertops. Paco was instrumental in working out issues that the interior decorator did not anticipate and making the change in plans work. It is actually more beautiful because of his suggestions. His motto 'Your tile, my art,', is very true. I will definately work with him again for any sort of tile, stone, stucco work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Contact information

2560 Chimney Rock Road Suite F, Hendersonville, NC 28792

http://www.pctsart.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Countertops and Backsplashes,
General Remodeling,
Marble and Granite,
Unfinished Carpentry,
Cabinet Refacing and Refinishing,
Interior Painting,
Handyman Services,
Fireplaces

FAQ

Paco Design Studio is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Paco Design Studio accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Paco Design Studio offers free project estimates.
Yes, Paco Design Studio offers eco-friendly accreditations.
No, Paco Design Studio does not offer a senior discount.
No, Paco Design Studio does not offer emergency services.
Yes, Paco Design Studio offers warranties.
Paco Design Studio offers the following services: *Full Kitchen and Bathroom Renovations: Design, Sales and Installation. Glass Door, Countertops, Cabinets, Vanities, Lighting, Plumbing Fixtures, * Tile & Marble Installations and Renovations : Kitchen, Shower, Backsplash, Countertops, Floors, Bathtubs, Bar tops, Fireplace, any type of tile installation... - Interior or Exterior. Design, Sales and Installation. * Flooring : Hardwood Floors Prefinished and unfinished, VCT, Stained Concrete, Laminate, LVT. * New Services : Painting Services: Interiors and Exteriors. Design, Sales and Installation.

Contact information

2560 Chimney Rock Road Suite F, Hendersonville, NC 28792

http://www.pctsart.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed