About us
Business highlights
24 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Photos of past projects
Reviews
4.978 Reviews
Showing 26-50 of 78 reviews
Mary Ann G.
02/2014
I was very happy with the service. They were prompt. They set the basement and gave me their recommendations.
Description of Work: I used the "Big Deal" that I purchased for the services of Basement & Radon Solutions.
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Yes, I recommend this pro
Robert F.
01/2014
The service went fine. I didn't realize until they got here, that they were coming to put a radon detector. They checked everything out, and it looked good to them. They checked what they had installed earlier on, and it was working well. I dealt with the owner several years ago, recognized that he had done the job when they got here. They are very professional, and told me some things about the job that they had done initially. The price of the big deal was worth it. They responded right away.
Description of Work: We used Basement & Radon Solutions. We had purchased a big deal for the service.
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Yes, I recommend this pro
$49
Sandra E.
01/2014
basement waterproofing
+ -1 moreThey know their stuff! The evaluation is exactly what the termite inspector had said, and the estimate was right on with a second estimate I had already gotten. Not used the service yet because of funding.
Description of Work: Evaluated the crawl space under my house and recommended encapsulation
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Yes, I recommend this pro
Tom P.
11/2013
basement waterproofing
+ -1 morePerformed an evaluation of water problems in crawl space and gave an estimate for encapsulation.
Description of Work: I got an evaluation and estimate from Basement & Radon Solutions.
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Yes, I recommend this pro
$55
Gayle M.
10/2013
basement waterproofing
+ -1 moreIt went very well. He was very professional and gave a very clear explanation of what the problems were. He also gave me some suggestions to help the problem without his help. Finally, he gave proposal for conducting the repair that I am going to use.
Description of Work: I bought a deal for a professional crawl space water proofing and foundation drainage inspection.
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Yes, I recommend this pro
$49
Edna E.
10/2013
basement waterproofing
+ -1 moreIt was pretty good and they provide a pretty good solution to what is going on and what I need to do in the future. The guy was very knowledgeable and provided some good directions. They came out about 3 weeks after I made the purchase. They explained why I have water in my basement. I would use them again.
Description of Work: Basement & Radon Solutions gave me an estimate on what it would cost to fix the problem of water in my basement.
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Yes, I recommend this pro
$55
Andrea A.
10/2013
basement waterproofing
+ -1 moreAbsolutely would use this service again! I did not feel pressured to purchase more than I could really afford. The owner (in person) and his wife (on the phone) were exceptionally easy to deal with. The crew who came to do the actual installation were friendly, neat and punctual. My basement has been quiet and dry ever since. Love these guys!
Description of Work: I had an enclosed sump pump installed
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Yes, I recommend this pro
$1,200
Cathy S.
10/2013
basement waterproofing
+ -1 moreThey arrived on time, were very pleasant, and gave me some options. Though I did not use their service, I did followup on some suggestions made and was very happy. In the long run, it saved me money as I did not need the full services they offered. I would definitely call them again.
Description of Work: Evaluated water leak in basement and recommended options
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$49
Margery K.
10/2013
basement waterproofing
+ -1 moreIt was a long process... over three months... but that was because I had to have several things done before they could do their work. I had to move my hot water heater and have a cinder block wall built to contain the dirt walls which were starting to fall in due to all the rain we have had this year. I also decided to replace all of the furnace duct work because I have an old house and it needed to be done anyway at some point. We also had several out-of-town trips to schedule around. Once they came, however, the team of three got right to work pouring concrete, installing the sump pump, putting in the baseboard system of collecting water, putting down the vapor barrier and installing the dehumidifier. I was very impressed with how respectful they were and how one member of the team even cleaned up the mess the block worker had done to my mulch outside six weeks before! They also hauled away the pallets left by the block worker. They were very good about staying in touch with me if they were running a little late, which happened occasionally due to traffic. The pump on the dehumidifier malfunctioned and they came out right away to replace it. We have yet to have a huge downpour but I feel confident that if I have any problems or questions, they will come and make it right. I highly recommend them to anyone who is having problems with water in the basement or cellar.
Description of Work: Rod and his team assessed the problem and recommended that I have several things done by others before they came back and installed a baseboard system of collecting water and diverting it to the sump pump which they also installed. They put down a vapor barrier over all of the dirt, installed a dehumidifying system, poured some concrete to make the floor level and cleaned out the entire basement.
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Yes, I recommend this pro
$7,200
Donna M.
10/2013
basement waterproofing
+ -1 moreMet with rep from above company on September 13 at the house near Lake Junaluska. Arrived promptly on time. I knew I had a really bad situation as the house was over 100 years old and it was probably going to be more expensive to fix the wet basement than I could afford. However, I was given many good suggestions as to what I could do without spending the $8-10 thousand dollars it would take to completely fix the problem. I was shown photos of work Basement and Radon Solutions had done on other properties and I was impressed. I chose to do the things I was advised might help the situation, as I would not be able to afford the "total fix." I was very impressed with the knowledge, patience, and professionalism of the representative who came.
Description of Work: A total appraisal and evaluation of a very wet basement on a 100 year old house with many drainage issues, in addition to structure difficulties.
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Yes, I recommend this pro
$49
Melvin P.
09/2013
basement waterproofing
+ -1 morewas very pleased with the professionalism of the provider and the efforts to make detailed explanations that could easily be understood
Description of Work: inspected crawl space, determined sources of water, recommended potential solutions, provided an estimate for some of the problems
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Yes, I recommend this pro
$49
Deborah A.
09/2013
basement waterproofing, foundation repair
+ 0 moreRod arrived on time, inspected the basement and crawl space, as well as the exterior of my home. He provided several helpful suggestions for making drainage improvements when I add onto my house. He was very professional, competent and I would hire him again.
Description of Work: consulted regarding current water intrusion issues and how to resolve issues during planned home addition
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Yes, I recommend this pro
$49
John W.
09/2013
basement waterproofing
+ -1 moreRod Johnson, the President of Basement & Radon Solutions, came out to inspect our crawl space. Because of all the rain and some new cracks in our living space dry-wall, we took advantage of an Angie's List Big Deal and scheduled an appointment for Basement & Radon Solutions to come out. I didn't expect the President, but was pleased to see his hands on approach. In short, he inspected my crawl space and reported it to be in excellent condition, dry with no damage to the foundation. He explained some of the reasons for the cracked dry-wall and left me with his card if we needed any of his services at a future time. It was a very pleasant experience all the way around.
Description of Work: Inspected crawl space.
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Yes, I recommend this pro
$49
Katie H.
08/2013
basement waterproofing
+ -1 moreWe were really happy with the company and their work. The estimate process was simple and the cost was very reasonable, especially considering the cost of the dehumidifier alone is over $1000. The cost included radon piping and the concrete pouring, neither of which we were specifically looking for. They also gave us helpful advice about other work we might want to have a plumber do in our basement in the future, and pointed out some downspouts that needed work because they were draining into the foundation and contributing directly to the moisture problem. On the day the work was scheduled, the team of 3 people showed up promptly and got right to work. It actually took a day and the next morning to complete, but everything looks great. They installed the dehumidifier so that it is suspended from the ceiling of the space. Everything was done according to what we had discussed and the equipment is functioning well. We'd use this company again in a heartbeat!
Description of Work: Basement Radon Solutions installed a variety of improvements to our clay-floor basement space, including a radon piping system, full encapsulation with a vapor barrier, and installation of an industrial-grade Santa Fe brand dehumidifier that pipes to the outside. They also sealed off our foundation vents and poured concrete near our basement door so that wildlife can't dig under the door.
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Yes, I recommend this pro
$4,700
Mary A.
08/2013
basement waterproofing
+ -1 moreWent smoothly. No problems.
Description of Work: Installed Radon Litigation system
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Yes, I recommend this pro
$1,200
Lisa S.
07/2013
basement waterproofing
+ -1 moreOur radon system was installed incorrectly. They rerouted the piping to code so it would pass inspection..
Description of Work: Corrected radon system.
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Yes, I recommend this pro
$350
jason F.
07/2013
basement waterproofing
+ -1 moreWe purchased a home that had no initial Radon system installed. As part of the transaction the seller's realtor hired a company to install both a mitigation system and a vapor barrier. Based on the follow up inspection, the inspector said he had seen better jobs and that it looked pretty shoddy. It took some follow up with Rod to get him to come and look at the system. I assumed it was because he stays pretty busy. He came out with his associate and did a pretty extensive review of what was there and what should have been done. He was very honest about what was wrong with the system installed and where it should have been installed, explaining the process of the mitigation and why certain pipes or fans were needed. They had a rare opening on a holiday week and came out and removed the other system. Patched up all the holes and installed a new one. They put a new vapor barrier on top of the clear plastic and duct-taped barrier the realtor's people had installed. Cleaned up their mess and left. Very professional and did really nice work. I don't know if the price of $1800 is high. We were quoted by one company for a $1400 vapor barrier and mitigation system. Since they had to pull one out, maybe that was the increased cost. I do however, feel better about the system we have now than what we did have. The radon level with the first install was ranging 3.7-4.1. Rod's system got it down to 1.7. I would definitely refer Rod to anyone. Getting a hold of him can be tricky sometimes, but his wife does a fairly good job of following up.
Description of Work: Removed inadequate radon system. Put in a new radon mitigation system in new optimal location. installed a vapor barrier.
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Yes, I recommend this pro
$1,800
debbie A.
05/2013
basement waterproofing
+ -1 moreWe were purchasing this property and on inspection it was noted that evidence of moistuire was seen in the crawl space. Basement and Radon Solutions was one of three recommendations we were given to give us furthur info on the situation. From my initial contact with owner Rod Johnson I felt assured that I had picked a top performing company. His family was off on vactionion in a few days from my intial contact but knowing the urgency of the situation he arranged to get the project moving and promised to keep in touch even during his vacation. He inspected the property and gave me a detailed expalnation of the situation and how he felt it needed to be repaired. No high powered sales pitch or doom and gloom scares. A local builder had also given a plan and estimate on repairing the situation. I confered with him regarding his plan and that of Basement Solutions, when all was said and done he said if he were buying the house he would use BS's plan. Although it was more expensive than his he felt it was a much better long term solution. That solidified my opinion and I contracted with Rod to do the job. The work was done on time and as described. I have NO complaints and feel that the job was done right and is back up by a top notch company.
Description of Work: Inspected crawl space and made recommendations on how to repair and protect area. Proceeded with encapsulating the space.
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Yes, I recommend this pro
$3,000
Joanne E.
05/2013
basement waterproofing
+ -1 moreIt took two men all day to do the work which was quite extensive. Both men were efficient, polite and extremely helpful with all my questions. My basement was thoroughly cleaned of all debris by the men. I was told they would come back to test the system as the fittings needed to dry thoroughly. They were back 4days later, tested the system and made sure all water was wiped up from the testing
Description of Work: Put an inside sump pump and wall drains in. exterior outlets for the water coming from basement . one for normal weather and another if the ground freezes.
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Yes, I recommend this pro
$2,100
Jane C.
04/2013
basement waterproofing
+ -1 moreI have an investment property and was concerned about the vapor barrier in the crawl space. I contacted Basement & Radon Solutions, spoke with Brenda and they responded quickly, went to the property a few days later and called me after the onsite inspection. I found Rod to be wonderful! He walked me through the situation in the crawl space saying the barrier looked fine as is. We discussed radon and I will have him do the testing. They are professional and very informative. I would highly recommend the company to anyone and know I would be proven right.
Description of Work: Inspection of crawl space for vapor barrier & mold.
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Yes, I recommend this pro
Catherine D.
12/2012
They were punctual, professional and did a great job. I highly recommend them!!
Description of Work: Radon testing and installation of a vent to remove radon
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Yes, I recommend this pro
$1,250
Lorraine S.
10/2012
Arrived on time, did his inspection work, chatted with us to advise his findings as issues came up and then sent the reports once completed within 24 hours.
Description of Work: I've used Rod twice now when purchasing homes in the Tryon area. He did two complete home inspections including radon tests, HVAC and pest inspections. (Pest inspections were done through a third party) I found him pleasant and easy to work with. He completed the work and sent the reports within a day. Would definitely use him again.
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Yes, I recommend this pro
$750
Leslie D.
10/2012
basement waterproofing
+ -1 moreBasement & Radon Solutions trenched and installed drains in our leaking basement. A sump pump and a water vapor barrier was installed. We have a 1920's era house and have had problems with flooding since we bought it. It has rained hard twice since we had the work done, and it seems to be working out great. Rod was quick getting back to us and gave us a very reasonable estimate. We got several other estimates and Basement & Radon Solutions estimate was by far the most affordable. They scheduled us in without a long wait and worked around our time frame. On top of that they were the most professional of the companies we interviewed. They gave us a price and stuck to it. They told us how long it would take and finished on time. We would highly recommend this company.
Description of Work: Basement trenched and sump pump installed. Water vapor barrier installed as well.
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Yes, I recommend this pro
$5,900
Jean H.
06/2012
Very professional. Prompt and leaves no mess, Explained the system. System has worked well. Dry with no musky smell and no mildew.
Description of Work: Installed a sump pump and a dehumidifer.
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Yes, I recommend this pro
$6,000
Patricia M.
11/2011
basement waterproofing
+ -1 more.If Angie's List had an A+ rating we would give it to Rod Johnson and Basement Solutions of WNC. He is honest, offers suggestions, and addresses the benefits of all the various components of this type of basement system. Overall, a truly outstanding job. We get a lot of unsolicited comments from people who see the work in the basement. The comments always contain words like: " Very Impressive", "Wow", "This is Awesome", etc. etc. Every step of the process was explained in great detail. Putting in this type of system is an investment in one's future living space and life style. His work is a permanent solution to correct a problem. In comparison with other estimates his quote was on target for this type of job. A key benefit of going with Basement Solutions of WNC is the professionalism and technical know-how of the install team. After all the work was done and all the dust settled, the basement was spotless. If we had another basement to fix we would call Rod again...... but this one will last a life time !
Description of Work: We purchased a mid-century brick home. The home inspection report noted a potential damp issue in the basement. Several contractors were contacted to provide an estimate of the potential problem and a solution. Rod Johnson of Basement Solutions got it right. He isolated the problem at the foundation wall due to the typical terra cotta pipe sections used for footers around the perimeter of the foundation walls for this era (1955) home. Rod offered two solutions to correct the problem. Both system solutions came with a warranty. We selected the Complete Fast Drain System. Since the basement will be used as both extra living space and additional storage we elected to install optional items such as: a Sante Fe Classic De-Humidifier, moisture shield wall lining and a Battery Back-Up System for the Pro Line sump pump that is included in the Fast Drain System package. Approximately 167 feet of Grate System Fast Drain was installed along all interior perimeter walls. Approximately 18 inches of concrete all along the perimeter walls was taken out to install the drain system. New concrete was put in after the system was installed. The cost for this system also included all electrical work. During the install process Rod sent photo's to show the progress. During the initial meeting with Rod he was extremely patient in answering all questions. He also has a great ability to communicate in lay person's terms, the attributes of this system. He took the extra steps in his communication to make sure that we understood the process, the purpose of each item in the system, and the expected results. He gave us all the time we needed to ask questions in the presentation. He explained the facts and honestly answered all questions. We now have a high tech basement with a fabulous warranty. Without the addition of our optional add-on's the Fast Drain System Install with a sump pump would have cost $8,850. It's well worth it in our view. There is no need to ever worry again about any damp issue in a basement. Rod's system will probably last beyond our lifetimes. If a person is considering a basement waterproofing system we would highly recommend giving him a call.
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Yes, I recommend this pro
$12,575
Contact information
1548 Airport Rd, Hendersonville, NC 28792
http://www.basementandradonsolutions.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMLicensing
Insured
Licensed*
Trade License Number
102458RT
Trade License Locale
North Carolina
Trade License Authority
NEHA - NRPP
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Insulation,
Concrete Leveling,
Water & Smoke Damage,
Radon Detection & Reduction
FAQ
Basement & Radon Solutions is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Basement & Radon Solutions accepts the following forms of payment: Check,MasterCard,Visa
Yes, Basement & Radon Solutions offers free project estimates.
Yes, Basement & Radon Solutions offers eco-friendly accreditations.
No, Basement & Radon Solutions does not offer a senior discount.
No, Basement & Radon Solutions does not offer emergency services.
Yes, Basement & Radon Solutions offers warranties.
Basement & Radon Solutions offers the following services: Moisture control for basements and crawlspaces. Interior Basement Water Repair Systems. Crawl Space Encapsulation/Sealing. Dehumidification Solutions. French Drains. Sump Pump Systems. Vapor Barriers. Radon Testing and Mitigation, Polyurethane Foam Concrete Raising & Lifting. All Work is Guaranteed and Warranted.
Contact information
1548 Airport Rd, Hendersonville, NC 28792
http://www.basementandradonsolutions.comService hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PM