Cape Fear Kitchen and Baths, LLC

I wholeheartedly recommend Cape Fear Kitchens and Baths for any remodeling needs. The work they completed was absolutely beautiful and an amazing value for the money! I so appreciated their timely and thorough estimate and design process - they walked me through multiple options to choose from, and provided excellent advice. They even helped with a few extra tasks around the house in order to get it ready for sale. Their help was invaluable to me - they made a stressful project MUCH easier to accomplish - many thanks to them!

Top notch crew

Great experience. The addition to details and my needs were outstanding. Great work!!

Overall, the installer did a terrific job. However, I was promised a certain feature by the salesperson, which the installer was unable to provide. I contacted the salesperson after the job was complete, but she has not responded. I also contacted her recently about another problem, and have not had a reply. I hope this is not one of those businesses that don't want to know you once the check is cashed. I might change my review later, if my issues are resolved.

Master Bath Remodel. Scope: Remove existing fiberglass shower, remove sinks and vanity, remove existing lighting, wall prep for tile, tile shower and wainscot room, install additional/new shower fixtures, install new lighting, install new vanity and sinks. This project was started about 3/1/2015, ended (note: not completed) 5/28/2015. The good: Tile contractor did an excellent job. The not so good: -Sheet rock finish/craftsmanship -Cheap Plastic clips to attach mirror/no anchors The bad: -Plumbing rough-in: valves not square with wall. Never pressure tested until wall closed, fortunately, no leaks. -Promptness -End of day clean-up, I swept and vacuumed daily. -Site neatness The inexcusable bad: Little, to no communication Lack of communication, a conversation had early in the project with the owner, never improved. No shows, no communication. A shower part was broken (by the contractor), while correcting an install issue. After three weeks, with no communication, I called supplier, learned of backorder. At least two weeks later I received a call from the contractor., Promised early arrival, rarely occured before noon, rarely stayed past 3:00. Tile contractor left a mess, daily,. Workspace was a mess until there was no room for the mess (new vanity install). Sheetrock finish incomplete or unacceptable. Cheap, improperly installed mirror clips I understand the part delay, but not that ALL work stopped. All documentation for plumbing, lighting, shower door was removed. I have no idea what if any warranty I have on anything. All in all, it looks pretty good. Now I'll paint, then take a shower.

Remodeling was to include removal of mirror, replacement with medicine cabinet. New vanity which required moving plumbing. Remodeling was to take 1 day. Young contractor. He spent hours at Lowe's and hardware store getting needed pieces. Could not finish in one day. Said would return 12NOON next day. Did not. I called contractor at 1PM. Called me back around 3:30PM. Sent someone else to finish. A pie shaped hole was left in sheetrock beside medicine cabinet, Tile was not finished up to the bottom of medicine cabinet. I called contractor 4 days ago. He has not called me back.

They had great turnkey service. Everything was clean up. Did an excellent job.