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have done it yet future plan to do it

Eric Cook was a pleasure to work with, but his business partner was rude to me and my renter. In the end,they did a very nice job, but his business partner does not need to deal with customers at all.

I needed to replace my old backyard fence. I contacted Eric Cook with Home Renu through Angie's List. Eric was very cordial, helpful and professional. He responded quickly to any requests I made or problems I faced. I was extremely pleased with the finished fence and would not hesitate to hire Eric again or recommend him to others.

I saw the many good reviews on Angie's List and decided to bring Eric/Home Renu in to give an estimate on a full re-siding and new windows job on my home. Eric's initial follow-up was fairly prompt and he and his partner Philip came out to have a look. I liked their approach - I told them I wanted new siding and windows, and instead of just giving me what I wanted, they instead asked me what problem I was trying to correct or prevent. I liked that they were looking to consult with me to provide the *correct* solution, rather than what I thought the solution needed to be. We ended up agreeing that the siding needed to be addressed (either replaced completely, or do significant repairs), and I wanted new windows to address some rotting, energy efficiency, and ease of use. They took a look and followed up with another visit or two to take measurements. They did not always make it at the time they promised they would, but I was not in a major hurry so that wasn't a big deal to me. They also misplaced my contact information once or twice, and I had to prod them one time to get back to me with an estimate. They brought a and quot;windows guyand quot; with them to look at the windows. Ultimately they delivered a flexible estimate to me, which I appreciated, with a number of options on what it would cost to do different things (repair/replace/repaint the existing siding, completely new siding, different windows options, etc.). I asked a lot of questions and for the most part they answered, or found the answer. There were three things I was disappointed with: First, they were not familiar with Hardie Plank's and quot;Color-Plusand quot; product. I thought that for someone who (I think/thought) did a lot of siding, that was unusual. He and Philip also were not sure what the differences were between installing and quot;regularand quot; Hardie and the Color Plus. Second, they (via the window guy, I guess) quoted me windows that were to be custom-made. I'm not convinced that was a necessity, as other contractors told me that we have standard sized openings. Last, the price they provided was not competitive. Eric got back to me with their most recent estimate on the same day that I made a deposit with a different contractor. I told him I decided to go with someone else, and I did not hear back from him.

Well the company he recommended did not handle the size drains I had so I was further referred to Roto-Rooter who had the size equipment necessary to help me out.

Overall we are very very satisfied with the workmanship and materials used to redo our large deck. Eric Cook choose great looking lumber and installed with precision. The deck looks awesome. We are very satisfied with their work. No kidding and we are not related or friends. Added bonus: They cleaned up after themselves!

They returned call promptly and provided estimate in a timely manner.

It’s funny how you put off getting repairs done because you just don’t know who you can trust these days to do a decent job, or if you’re being overcharged, which has happened to us several times. We decided to try Angie’s List and called 3 contractors, one of whom was Erik Cook of Home Renu. Erik pointed out a number of problems that had to be taken care of before painting, such as rotted boards and replacement of caulking around the foundation. There were also some defects that needed to be corrected. I was very impressed with Eric’s knowledge and decided to go with his company. The carpenter, Steve, and painter, Phillip DeMachio, were very neat and cleaned up after themselves while they worked. All debris was taken away by the end of each day. They both worked diligently without complaint in sweltering heat and humidity and periodic bouts of rain. They took their time and did an excellent job without rushing. Our house looks fantastic and the price was fair. A few of my neighbors came over to look at the house and was very impressed with their work. I highly recommend them. The carpentry and paint job were excellent and they finished within the allotted time period.

They were efficient and timely. Any problems or questions I had they handled very quickly. I was very pleased with Eric. I would certainly use them again.

I haven't referred them to any of my friends or neighbors. They are worst and very bad to work with. They did a great job. They gave me a quote and tried to charge me double. He is a subcontractor so the work was excellent. His punctuality, responsiveness and professionalism were terrible.

Fast and professional. They found the problem and fixed it. 3 months later and still no leaks.

Our overall experience with Home Renu was excellent.

I highly recommend him. He was thorough, diligent, reasonably priced and professional.

Fabulously. I had contacted multiple companies for estimates on the same work. Eric Cook was the only contractor who provided me with follow-up phone calls when time had passed and he hadn't heard back from me. This ultimately got him the job, in addition to his professionalism, easy demeanor, and willingness to price out things that I ultimately did not have completed. Jose and his assistant did the actual masonry work. They were timely, professional, and Jose politely answered any questions that I had while preparing to lay the actual pavers. He had numerous options on site for me to see, in addition to bringing two different stacked stone options from which to choose. When they had to use the wet-saw to cut the concrete pavers, they were diligent about washing down the side of the house which was splattered. The gentlemen put in full days and worked diligently throughout. Jose even made the trip to an alternative retail location when I thought I had located a lower-cost paver option, which unfortunately did not turn out to be the case. His willingness to make the effort to check in order to get me a potentially better price was very much appreciated. Eric was available by phone whenever I had a question, and checked on the job site twice during the course of the work. He was equally accommodating, despite the fact that the final contract was for far less than I originally had quoted. I would most definitely recommend Home Renu for future projects! Thanks for the great experience, Eric.

Professional work performed at a fair price.

All of my contacts were by phone. Upon my initial call, I receivedimmediate response and set up a call back for an estimate by Mr. Cook.He did not call back, so I called him again. We did set up a specific dayand time for an estimate. At the set time, he calledand indicated he would not be able to make it due tosome unforeseen problems with a current commercialproject. He indicated he would call me back the next day to set up another estimate appointment. I never received acall. Our conversations were acceptable, but there was no follow up.

I would recommend Home Renu and will use them again.

Fine at the start. There has been no finish.

He had great interpersonal skills and was polite. He followed up with me twice. I've been very impressed with him. He's willing to answer my questions. He was responsive and punctual.

Eric Cook came by and we explained what we wanted. He measured, took pictures,and came back in about 10 days with a written proposal. The proposed work was exactly what we wanted so we gave him a check. On the following Sunday, Eric came over with Able, his crew chief for our job. We all agreed on how the job would proceed, and on Monday morning the work started. Once the old deck was demolished, the new deck quickly took form. Eric came every day and checked on the progress of the job. Even on the day that Eric came by to pick up the final payment, in performing one last quality check, he found a ballister that has split at the very top, in a hard-to-see spot. Instead of ignoring such a minor issue, he immediately replaced the defective piece. We were amazed that the crew cleaned up the worksite nightly. The final clean-up was also very thorough. They even put their drink bottles in our recycling container every day! The quality of the workmanship and the resulting deck is excellent. We love our finished deck, and can hardly wait for the first cookout with our children and grandchildren! We HIGHLY recommend Eric Cook and his crew! We have already asked Eric to give us another quote for additional work in our home.

Again, it was a very pleasant experience getting the estimate, I just couldn't afford the price.

After a previous contractor had to cancel at the last minute (days before closing on the renovation loan) due to medical reasons, I was in a bind to find a replacement. I contacted several contractors and left messages. Not one of them answered the phone or returned my call. After the fourth, I decided to sign up for Angie's List and look here. I contacted Eric due to his positive reviews. After the attempts to contact previous contractors had failed, the reviews highlighting his exceptional communication skills and punctuality in dealing with customers drew my attention to this company immediately. Eric answered the phone on the first ring (on a Saturday) and I explained the situation I was in and the extent of the work I needed done. Eric promptly scheduled a visit to come view the property and begin gathering data on the renovation. He was extremely courteous on the phone and I was overjoyed with finally getting to speak with a contractor rather than their voice-mail. When Eric came out to do the estimate, he spent considerable time ensuring that he understood all the details of what we were looking for. He went over several options and brought up several points the previous contractor had not mentioned. His level of expertise and knowledge immediately put me at ease that this was a quality professional. During the estimate process, he was sure to keep me up to date and always handled every communication with courtesy. Unfortunately, due to external circumstances, I had to make the decision not to go through with the renovation. Although Eric did not perform the renovation, I was blown away by his level of professionalism, courtesy and in-depth knowledge of his field. I would not hesitate to refer other people to contact Eric with any renovation needs. I hope to be investing in some properties in the future and I am looking forward to working with Eric on any needs they may have. You are probably reading this review to be confident in your choice as a contractor. I am one to tell you that Eric at Home Renu IS the correct choice. He has most definitely given me a higher standard for contractors and I am grateful for the experience.

Mr Cook handled everything from start to finish with the highest level of proffesionalism. I will use his service again.

All work was completed in a timely fashion, and they cleaned up after themselves.

Eric was a pleasure to work with. He arrived on time, was very polite and professional, performed top notch work, and did not deviate from his original cost estimate. Eric is at the top of my list for any of my future home remodeling or repair needs.