We are no longer accepting new customers.

They were extremely slow in completing the work for the porch that we had built. They didn't consider us to be a primary candidate as a customer because after the very first day of putting up the structural parts and the heavy beams, it was two guys and from then on it was one guy. Most of the time, he'd show up after hours and work by flashlight which is just nutty to do. They didn't think through their process and didn't have their measurements correct. They have a beam above the windows which was supposed to be about 12 inches tall but they miscalculated and it was about 20 inches tall, just a whole stack of two by fours laying on each other which is again the wrong way to do things. The porch itself was basically all windows, with posts in between them and they ordered a special kind of window that I had researched on online and decided to purchase. The new walls that they built had special windows in them and they measured the space between the posts, they were supposed to measure that and send it to the company, the company manufactures the windows and sends them back and they install them. If you measure right, everything works well. There's one set of windows we cannot move, its bound because the space is so tight and all of the others squeak from one degree to another, its extremely hard to get up in that. It defeats the whole purpose of this type of window. I haven't called them back, I've had a bunch of other things going on. I'm just not confident that they did things right. They also messed up in the inspection process. The contractor didn't call in for certain inspections that were to take place during he construction process and they almost had to tear the whole structure down to show that there was certain attachment to hold the posts made to the concrete, so if it wasn't for me vouching for the fact that I saw them actually put an attachment then they'd probably have had to do that and that would not have been very good. I did the whole project out and got 4 or 5 prices and they had the best price but it wasn't best by much. The owner was professional but the subcontractor he had to do the work was lees than professional and pretty mouthy. I wouldn't recommend them.

My patio was disintegrating and the stones were getting detached from the ground because the grout was disintegrating. In addition, the water was not draining properly and a water was stagnant at the back of the patio close to the house. Renu gave us a very competitive price and they also offered to paint the patio. They did a very good work in painting the patio, even though had to be performed twice for satisfactory results; the first time the paint was disintegrating. Also they strengthened the construction of the patio. In the beginning, the work happened as scheduled. However, when the work finished the draining of the water was not resolved. On the contrary, became worse. I called them to fix the issue, and they came back and forth to fix the issue. Unfortunately, the issue was not resolved and still the patio had the same problem. In addition in order to fix the problem they hurt the aesthetics of the patio. The owner of Renu admitted the problem and he promised to fix the issue and is going to add more slope to the patio. Unfortunately, he did a minor fixes and the problem of drainage is still there. The communications back and forth happened for one year. Not happy.

Eric and his crew showed up on time and did a great job. All work was done professionally and on time. Would hire them again.

Provider was reliable in keeping appointments and completing work, took time to give accurate estimates and followed-up to assure work was done accurately and of high quality. He required sub-contractor to re-do part of work that was not to specifications (which we would not have known about). We are pleased with the work completed.

It was very good. There was a crew of 3 plus Eric. They were all very efficient, very knowledgeable, they were all very pleasant to talk with, and they were just nice guys. It seems a little pricey.

We were very happy with them. They were very good. We weren't living here and we trusted them with the work and they did a good job. They were creative and willing to give suggestions and that was important to us since we were not present at the site. Pricing was competitive with the other estimates we got.

The sub-contractor with her workers did 75% of the worked . There were funds issues complaint from the workers. Constantly orders changes in the project. Fired the first worker, work stoppage. new crew step in to complete but were relieved of their worked. Project was finally completed by Mr. Cook on 01/26/2015

Mr Cook came out as scheduled to price the quote and came to inspect the work that his crew had done. He is very professional and trustworthy.

I called to set up a time to meet so he could look at our house and give us a quote. He showed up promptly the next morning and was extremely helpful and friendly. I bought the would from Home Depot and Home Renu was able to quote us a far less price and they even fixed part of our floor that was damaged (which Home Depot refused to do). I can't say enough good things about this company. They definitely went above and beyond to make sure we were happy with the finished product. They were always there on time (if not earlier). They did a phenomenal job and worked after hours to make sure everything was perfect. They even fixed a few things around the house for us that I hadn't even asked about. I can't recommend Home Renu enough. I've already told a lot of my friends and neighbors about them and they are planning on using them in the future. I will absolutely use them again the next time I need anything done with my house. Thanks again guys!!!

They are very likeable and I would use them if they weren't so high. They are also very helpful.

Mr. Cook was pleasant to work with. He was attentive to details and kept me informed about the work progress. The painters were professional and did a good job. The washing of the house was through and done in a timely manner. I would call on them again.

We had gotten a couple of quotes and Home Renu's quote was very competitive and they were the only one to come up with a solution for the water issue. We were very happy with the results, the screened in porch exceeded our expectations and the workers were prompt and courteous. We had to have them come out and do additional work beyond our original contract as the water issue was worse than we both realized. They rerouted a downspout and installed a french drain next to the patio and that has resolved our water issues in that area. Overall we were pleased with the results and have already spent lots of time in the new screened porch. I would not hesitate to use Home Renu again in the future.

We found Home Renu on Angie's List. My husband and I spoke with Eric both by telephone and email. We set up an appointment for him to come out at 2:15pm on Monday, June 23rd. I took the day off to meet him at the house and he never showed up and never called.

His workers did a great job and eventhough Eric did not personally do the actual work - he was around when the work began and he inspects the completed work. I have already recommended him to a co-worker.

Project implemented as we envisioned. When bamboo supplier sent the wrong materials, the group responded quickly to get the correct materials sent.

First, let me be clear that this group did not do any work for me. The issues and the reasons for my rating is their lack of responsiveness. When they first came out to see my project (deck addition and/or porch expansion) they told me it would take 2 weeks for me to receive their estimate. I was surprised and told them I'd really like it sooner if possible. Others that came out gave me pricing on the spot or the next day (and these were experienced contractors). Well, after I had to call and email them several times and did not always get a response, I became a bit frustrated. Finally, when Eric said the costs where coming (now 3 weeks) he said the delay was due to how busy they are. Well, that is actually great for them but not for those of us that are looking for contractors and help in a timely manner. So, bottom line, if you are not in any sort of time line, call them, but if you have a timeframe in mind, you might want to call someone else. The other contractors do great work as well, so these guys are not the only game in town.

Very professional and confident. I spoke to 3 different contractors and Home Renu made it a very simple to chose them. The price was reasonable and the work was very good. Home Renu managed to jack the floor up and correct the problem without breaking the ceramic tile in the foyer. They started the work in a reasonable time and completed the job quickly. This was important because the house was up for sale and we need to show it. It's difficult to find contractors it seems (for me at least) that are punctual and professional and do not make you feel like you are being over charged. I highly recommend Home Renu and I will definitely use this company in the future.

Subcontractor work not up to par. This was the first time Home Renu used them. Was told by subcontractor that flat paint should be used (come to find out, anything with a sheen will show poor tape and mudding)

We did not use them. He was really nice. He seemed very professional and I was looking to get a deck in the backyard so he was taking note and really observed and everything and like I said this was too high it was out of our price range.

I spoke with the gentleman about coming out to do my porches. He was very friendly and respectful on the phone.

Eric Cook owner of Home Renue is a Professional Craftsman you can trust. Before moving to Oregon I had the pleasure to get to know Eric when I hired him to do deck repairs and drainage work on my home in Oak Hollow Estates in High Point, NC. He Fenced in my back yard. His carpentry skills are flawless and his knowledge of home systems make him a leader in the construction / home repair business. His pricing was on target and he does not ask for payment until the job was correct. My drainage problem baffled 3 drainage specialists. Eric was determined to find a solution and he did. He has done painting and porch repairs for me, also. Unforeseen events led my family to move to Oregon. Our home in NC was on the market for 9 months. During this time Eric inspected and made minor repairs to the house. When the home under contract Eric did repairs that were requested by the buyers. It was reassuring to know that Eric Cook was on the job. Not only is he capable for the job, he is worthy of your trust. He has a personality that is enjoyable. I know you will be pleased to hire him. I recommend him for any job and I would hire him again. My dog even misses him.

On Tuesday 6/4, Eric answered the phone and came over immediately to look at the frensch doors and kitchen. He offered suggestions and seemed very interested in the job and was very knowledgable overall about what the project would take. I explained my situation and told him I was in a bit of a hurry for the french doors to be done and he took some photos and said he would get back to me soon. I hadn't heard anything by Monday 6/10 so I called him and he said he was putting it together and would call me back later that day or the next day. By Wednesday 6/12 in the afternoon he hadn't called so I tried and got his voicemail and left a message. I never have heard a response. It appears that Home Renu is a solid company due to the previous reviews, but upon further inspection it seems that they really only prefer larger jobs near the 5 digit range. I am disappointed that Eric didn't simply respond and say that they were not interested in doing the work, because he knew I was on limited time. This simple courtesy could have allowed me to save time by seeking someone else to do the job.

It went very well. I called them the first day and he called me back immediately. He came and had a look at the area. We got a senior discount. We were very happy with work. We had to get approval from our homeowners association and I didn't know how to fill out all the areas on the form and they helped me complete it through email.

Eric came on his own one time (was prompt about calling back as I left the initial message on the Saturday before Memorial Day and he returned my call that Monday - on Memorial Day) and then brought two other people to see/discuss what we're hoping to do to the deck two days later. We are still waiting to hear back from Home Renu with a quote - it's been about a week.

We wanted an enclosed deck and they did some designs and it was very nice and it turned out well. Initially it was almost $20,000 and we brought it down to $16,000. We eliminated a few of the more involved architecture. They can be expensive but they can work with you so you can still be within budget.