Description of Work: was placed on their pump out list over a month ago and have yet to receive service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Pat R.
05/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: Cleaned our septic system. Did a good job and told us our system appears to be in good working order. Suggested we have the septic system cleaned every 3 - 5 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
William F.
03/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: Pump septic
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carl W.
02/2016
5.0
septic tank
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Jasper R.
01/2016
5.0
septic tank
 + -1 more
unknown
Description of Work: Exceptional service. He called to walk me through troubleshooting steps and was very helpful. When I couldnt fix it, he came over and was able to fix the issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Angela A.
10/2015
5.0
septic tank
 + -1 more
unknown
Description of Work: I called in late afternoon and Mr Keene was out the very next morning(actually earlier than when expected), fixed my problem (which turned out to be minor, float was 'hung'). He explained the problem in detail and how he fixed it. He offered to replace the part, if desired, but suggested we could just wait to see if the problem recurred, instead. Decided to wait, and he declined any payment because he was already in the area for another customer nearby! Unheard of these days. I will use him and NOONE ELSE for septic related services in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas B.
10/2015
5.0
septic tank
 + -1 more
unknown
Description of Work: Outstanding contractor; outstanding service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Donna W.
04/2015
5.0
septic tank
 + -1 more
unknown
Description of Work: My service was in two visits.First they came to pump out my septic tank,which had been neglected for many years.They returned about 6 weeks later when the tank refilled with water and dug up 2 junction boxes to clean the lines.They were professional and trustworthy.I sure was happy they were able to get my system working properly again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Christa B.
01/2015
5.0
septic tank
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Edward L.
12/2014
5.0
septic tank
 + -1 more
unknown
Description of Work: Systems evaluation and tank suction
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$195
Henry H.
10/2014
5.0
septic tank
 + -1 more
unknown
Description of Work: I called Chuck Keene, and I left a message with his receptionist for him to return my call. He called me back promptly, and offered to help troubleshoot my issue over the phone before coming out. Well, I was very glad he did because with his help, I was able to resolve the problem myself. I offered to compensate him, but he declined! He felt like this was simply good customer service, and I agreed (of course!). Based on this, when it is time to have my septic tank pumped out, I will DEFINATELY ask Mr. Keene to do the work. I owe him at least that much!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Darin M.
06/2014
5.0
septic tank, drain cleaning
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William P.
02/2014
5.0
septic tank
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Valerie G.
05/2012
5.0
septic tank
 + -1 more
We had some and quot;gurglingand quot; noises in our toilets and drains. I called Chuck Keene Septic around 9:00. The owner's wife Pam was very helpful. While she couldn't guarantee that the service could be performed today, she said she would call Jimmy and get back to me. Within 2hrs my septic tank was pumped, clean-up was great, and Jimmy came in checked the water level in the toilet tanks, and found out the level too high, therefore causing a constant stream of water into the septic. Jimmy also went above and beyond with suggestions for positioning the rain gutters so that the runoff wouldn't pool causing poor drainage in the finger system. Thank you so much for saving us some big expenses down the road. I would highly recommend this company.
Description of Work: septic tank pumped
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Bob P.
04/2012
5.0
septic tank
 + -1 more
Jimmy arrived on time, did a very professional job, gave us some good advice and the price was reasonable. Will absolutely refer this company to my friends and clients and will use them again in the future, hopefully not too soon.
Description of Work: Septic tank pumping
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sally R.
01/2012
5.0
septic tank
 + -1 more
Overall he did a good job and do plan on using him again in the future.
Description of Work: We last hired him for a septic tank cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Carl W.
12/2011
5.0
septic tank
 + -1 more
Quick response to our septic service need. Gave us some tips on how to prevent it from filling up so quickly again. Great price. Will definitely use in the future. thanks
Description of Work: Our septic tank was full and needed to be drained.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jared L.
07/2011
5.0
septic tank
 + -1 more
I was very impressed with the way this job was handled. The tank was found and dug up and pumped in under an hour. The hole was nicely filled back in and sod laid back over.
Description of Work: Septic tank pumped out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mike L.
01/2010
5.0
septic tank
 + -1 more
The water in the drains of our house started backing up on a Staurday night. We had contaminated water backup into one of our bathtubs. I found this provider on Angie's list and called early Sunday morning. A person came out promptly and very quickly did a very professional job cleaning the tanks. I am very satisfied with this company.
Description of Work: I had to have my septic tank pumped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Michael C.
12/2008
5.0
septic tank
 + -1 more
They arrived early and called to ensure it was OK to start. When arrived they were finishing. Septic was empty. Once they had recovered the access cover, I could hardly tell that the sod had been removed.
Description of Work: Pumped septic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
AMANDA C.
06/2007
5.0
drain cleaning
 + -1 more
He did a great job and he was honest with us. He did the work correct, he came on time and told us exactly what the cause of the problem was. He worked very quickly and we haven t had any more septic line problems since he fixed them. He was professional and we had a good experience with the entire company from the time we called them.
Description of Work: Chuck Keen unclogged some septic lines that were backed up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BETH S.
03/2007
5.0
septic tank
 + -1 more
It went fantastic! They were very professional and courteous. Completed the pumping in under thirty minutes. Came and got me to check and make sure the tank was completely empty before filling the hole back in.
Description of Work: They dug 2 holes in order to pump out my septic tank. They made sure they saved the sod so they could put it back when done. Very neat, put a tarp on ground to hold the soil. Also, placed a tarp under their huge truck to prevent any oil leaks on driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Suzie E.
08/2006
5.0
septic tank
 + -1 more
WHEN SOMETHING LIKE THAT HAPPENS, THEY NEED TO COME RIGHT OUT AND THEY DID. THEIR WORKERS KNEW EXACTLY WHAT THEY WERE DOING AND GOT RIGHT TO THE HEART OF THE PROBLEM.
Description of Work: THEY CLEANED OUT A SEPTIC TANK THAT WAS BACKING UP.
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*Contact business to see additional licenses.
Service Categories
Septic Systems,
Drain Cleaning,
Auto Service
FAQ
Chuck Keene Septic Tank Pmpng is currently rated 5 overall out of 5.
No, Chuck Keene Septic Tank Pmpng does not offer free project estimates.
No, Chuck Keene Septic Tank Pmpng does not offer eco-friendly accreditations.
No, Chuck Keene Septic Tank Pmpng does not offer a senior discount.
No, Chuck Keene Septic Tank Pmpng does not offer emergency services.
No, Chuck Keene Septic Tank Pmpng does not offer warranties.