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Central Carolina Air Conditioning

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

Central Carolina Air Conditioning. Since its humble beginnings in 1967, Richard Lacy, our founder has set a standard of excellence that is unsurpassed. Over the years, customers have referred to us as Lacy Air Conditioning, Lacy Trane, Central Trane, and now,

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

Residential, commercial heating, air conditioning & plumbing.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
4%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 101-106 of 106 reviews

Sandra H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were excellent.
Description of Work: Spring maintenance on air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.99

Response from Central Carolina Air Conditioning
Thanks for the review [member name remove]. Important to keep you unit maintained so it is efficient and comfortable for you. Let us know if any issues come up and thanks again for your kind words.

diane S.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Central Carolina Air Conditioning
[MEMBER], Thank you for the review! We appreciate you taking the time to write a review and your kind words...

anne J.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

T V.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tune up. Also use for furnace and plumbing. Excellent service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Central Carolina Air Conditioning
Thanks so much [member name removed]! We appreciate your time and business!

Fred C.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual Check of air conditioning systems. Couple of days later turned on air conditioner but no cooling happening. Both wife and I tried using the thermostat to get it working, but to no avail. Decided to call CC back; on the phone I was told would be an extra charge if not their fault. I said I was sure we didn't do anything to the system since the service and checked again. When the same technician came out he claimed all he did was turn the system on and there was no problem. I was billed for a service fee of $95 on top of the original fee. I believe the technician did a CYA and the company refused to consider our position at all.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$180

Response from Central Carolina Air Conditioning
[Member name removed], we are sorry for this unpleasant experience. We have reviewed the situation with the technician and believe that since you aren't a service contract customer, you were told up front that there would be a $95 service call fee which was never paid. If you would like to discuss the problem further, please let us know.

Traci K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed last HVAC system in my parents home many years ago. The system failed and they were at the house within a couple of hours. They actually showed up ahead of schedule to install the new system. All workers and associates were professional. Highly recommend this company and will continue to use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Contact information

1800 Fairfax Rd, Greensboro, NC 27407

www.ccair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation

FAQ

Central Carolina Air Conditioning is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Central Carolina Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Central Carolina Air Conditioning offers free project estimates.
No, Central Carolina Air Conditioning does not offer eco-friendly accreditations.
No, Central Carolina Air Conditioning does not offer a senior discount.
Yes, Central Carolina Air Conditioning offers emergency services.
No, Central Carolina Air Conditioning does not offer warranties.
Central Carolina Air Conditioning offers the following services: Residential, commercial heating, air conditioning & plumbing.
Ask for details.

Contact information

1800 Fairfax Rd, Greensboro, NC 27407

www.ccair.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day