Central Carolina Air Conditioning

our furnace was falling apart and needed immediate replacement due to multiple hot spots on heat exchange and failing blower. we did receive a quote for a rebuild but decided to go with the new system, a 95% efficient 2 stage gas furnace and 14 seer ac unit, along with 2 new air supplys to replace a too-small single supply and an additional vent in a back bedroom. Tom listened to our needs and gave us several replacement options. ,On the first day of install the crew arrived on time, worked as inconspicuously as possible and left no mess. they turned the heat on so we would not have to run space heaters they arrived on time the next day as well and finished up their work, adding the new supplys and vents .Christmas eve the heat failed. A tech came over at the time agreed ( we were heading out for a service and did not want to miss it so the technician offered to meet us afterward) and fixed the issue, which was due to a pump float sticking - the kind of thing that could happen to anyone at any time. we also had the ducts cleaned at a later scheduled time as part of the cost. they brought in a large machine to suctin the lines from the trunk of the ductwork and then blew air from above to force all the dirt to the vac. again, the servicemen were professional, friendly, and highly competent. as to the cost, we could have gone for a cheaper install but this included 5 years of maintenance (about 250.00 a year) so when we factored this in the price was not much different. when you consider the level of service we received then there was truly no difference We would highly recommend the team at CCA for your heating and air needs

They did a great job. Went the extra mile to clean out my units inside and out. Even waxed them which I didn't even know could be done. Very professional and courteous. Went ahead and bought the Service agreement to save money.

I was charged $309 for Central Carolina Air Conditioning to come out to my home and tell me my air conditioning unit was leaking. $309 dollars without anything being fixed and without providing me with a quote for the other items I needed. I called and spoke with two separate people to express my concern regarding this charge which I knew was high after calling a competitor to confirm. No one was sympathetic or even nice on the phone. Will not use this company again.

To come inside used booties and cleaned up after...Very good

Service was excellent and continues to be. The installation was done very well except for a miscalculation on the headspace needed but they quickly removed the HeatPump and fixed the problem. Ongoing support is totally acceptable. Only problem is their price compared to others in the business. Just seems high.

The inspection went well. Chris tested and cleaned my heating system and gave me a report of its condition. The system itself is nearly 20 years old, so Chris keeps me updated on the condition of various parts.

Company found an problem that would cost quite a bit so my husband is getting estimate for a new system. They gave us several options, but we want to check with other companies to compare.

Did a wonderful job. Saved the brick flower bed wall. They were up front with any problems and answered any questions.

The work was completed and everything is functional. In retrospect, I felt that we were pushed to replace and not repair because of a repeated suggestion that a leak was likely to occur unexpectedly. Tony (the plumbing technician) even said that the very process of the repair, might lead to a leak! Remember that we had a complete inspection less than 6 months ago, and they did not replace a nearly gone flapper then. I wonder if they looked at it? I would think that there should have been a much greater emphasis on maintaining my products, than scaring me to replace them. For the flapper, the diagnosis of the problem, was nearly 20 times price of the part. We were also charged a $20 service charge. Our Preventive Maintenance contract, says that we get a "preferred price". Hmmmmmm? I would be writing a very different review if I felt that we got a good value repair. We did not! Incidentals like the flapper and service charge, should be gratis, at $578 for a toilet replacement, when we are on a contract with a plumbing company.

Technician performed standard AC system maintenance. He was professional, friendly, and worked efficiently. He offered to sell me yearly contract services with a discount for maintenance and repair services, but I did not purchase. I get annual reminders by mail and phone to perform this maintenance.

They came for their semi annual service. They seem to do a through job and let you know when a part is going bad in our case a compassiter was going bad. We chose to replace inorder to keep them from having to come back at a later date. We have not had any problems with our system. We had it replaced before when it went completely out and we did not have a contract with anyone so it was an emergency call and it cost us over $100. I would rather it be caught early and cost less with regular maintanence.

All went well. They were there on time. Went straight to work. Wore booties when in the house.

All work was completed in a timely manner as quoted/planned and promised. One misunderstanding was cleared up by a meeting with management which i requested. CCAC's personnel are courteous and clean up the job site after completion. In a nutshell, they have been there when we needed them1

The experience was decent. We wish they would have cleaned up some of the debris they left behind but other than that, they did an okay job.

The project itself went well and very little mess. Had a water leak some months later -plastic nut came loose. Response was quick.

Their people are always courteous and seemed to be well trained. Work is done quickly. Pricing would be, I think, towards the high end. I will continue to use them as long as I can afford them. Note: This is written some time after the service and the date may not be accurate.

I am very pleased with them. I have been with them for quite some time. If I call them, they come right out.

It went very well. They were very professional.

Service is always excellent. They respond rapidly to any service call. Techs are extremely professional, polite, complete, neat and respectful. They have serviced our systems since 1996 with no complaints from us about anything. When our larger system failed they replaced it with an excellent American Standard heat pump which is quiet, efficient. The warranties provided are beyond anything we had seen from other suppliers. Cost? Let's just say they are VERY proud of their work! If you want peace of mind and assured comfort, they will deliver for a price. We just pray our other system holds on!

it went well they came and done estimate also A/C replaced.

I was worried because I could not get the thermostat under 80 degrees and in the past that has meant replacing the unit costing thousands after talking with my brother who used them and also remembered we had used them in the past combined with the reviews on Angie list I called them around seven or eight in the morning and a technician was at my door within two hours, he was very professional, repairing and cleaning the unit both outside and in the attic and answered all questions and now it's working great, I will definitely call them again.

The representative was right on time and very respectful of my need to conclude the meeting at a specific time.

Central Carolina Air Conditioning Company Inc repaired whatever was wrong with our system after the heating went out. It was a fuse or something. It didn't cost me anything because I have a yearly contract with them. They did fine, they got it fixed. They've been servicing our Air Conditioning for years. They're a good company. They keep it running.

The job was performed quickly and professionally. It was a big job. The workers were polite and tidy, They took care not to track dirt inside my home and cleaned up after the job was completed.

I observed the entire installation process. It was professional, efficient, and quick. The installation crew arrived the morning of September 12, and that night we had quiet, efficient air conditioning. A technician came the next day to tidy up loose ends, complete all necessary items for city/county inspections, and make final adjustments to the system. The crew were polite, clean, professional, and very competent. We know that a careful and professional installation, along with necessary periodic maintenance, are essential to the long-term life and enjoyment of a heat pump system. We are confident that Central Carolina Air Conditioning knows how to keep customers satisfied and will stand behind their work for many years to come.