Berico Fuels is your always dependable heating and cooling company! Since 1924 we have provided residents and businesses throughout the triad with heating fuel, propaine, kerosene, diesel, and gas. We also specialize in heating and cooling unit installations and service. Call us today at 336-273-8663 for any service needs. Don't get stuck in the cold this winter.
Berico, Carolina Fuels, and Alamance Oil Company are dedicated to keeping your home the right temperature 24/7, 365. If you are a homeowner in need of heating fuel or propane, or maybe having problems with your heating or air conditioning unit, we understand you want fast, dependable, and affordable help. On a cold winter day when you need a furnace repaired, it is a top priority. Conversely, a hot summer day with a broken central air conditioning is not only uncomfortable, but also unhealthy.
Business highlights
101 years of trusted experience
Emergency Services Offered
Services we offer
HVAC System Installation, Residential & Heating Oil Delivery, Propane, Diesel, Gasoline, Kerosene, Motor Oil & Lubricants
[member name removed] Thank you so much for your time to write a review for us. We take pride in hearing from our customers and I look forward to sharing with our team. Please let us know if there is anything else we can do! Sincerely, Will Berry
Robert F.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We called Berico based upon reviews on Angie's List. One technician's name came up repeatedly, so when we called, we requested Rod Jones. | |When Rod arrived we told him that the A/C unit had been replaced several years before and since then there has been no airflow on the second floor. We told him that we understood there was a 'valve' in the crawlspace that had a 'winter' and 'summer' setting. Numerous different professionals had been unable to locate that valve telling us that it had either been removed or did not exist. | |Rod set off to see what he could do. Initially, he was unable to locate the valve, but Rod Jones didn't give up. He went back into the crawlspace and spent what seemed to be a very long time before he finally returned with a big smile on his face. He found the valve, placed it in the 'summer' position and confirmed that we were getting conditioned air on the second floor. |Thank goodness for Rod Jones - today broke all-time heat records!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Berico Fuels Inc
[Member name removed], What an awesome review. I can't wait to share this with our team. Rod has been with us a very long time and a true asset to our team! Please let us know if there is anything else we can do for you. Sincerely, Will Berry
WILLIAM P.
06/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Seasonal HVAC service
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Berico Fuels Inc
(removed member name), Thank you very much for your feedback. It is always our goal to do A+ work. Please let us know if we can do anything else for you to improve our quality score for you. Sincerely, Will Berry
Jennifer M.
06/2015
3.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$95
Response from Berico Fuels Inc
Hi [member name removed], Thank you for your feedback. We always grow from learning from our customers. I look forward to calling you and speaking further about how we can improve, as we certainly want to better meet your expectations. Sincerely, Will Berry
JOYCE L.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: AC TUNE UP. It went very well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Berico Fuels Inc
[Member Name Removed], I'm glad everything went well on your tune-up. We truly appreciate your feedback and hope we are able to help you out in the future with anything you may need. Sincerely, Will Berry
Mark D.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We asked them to do a sounding of the tank but the driver did not do it the day of delivery. They did send someone back out to do it. Before the delivery they verified we wanted the charge to the credit card on file, but they did not bother to check that it was an American Express, which they apparently stopped accepting since the last time we purchased fuel from them. Overall these were minor issues, they routinely provide prompt service at a reasonable price, and we will continue to use them as a fuel provider.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Berico Fuels Inc
Hi [Removed Member Name], Thank you very much for your feedback. We always strive to exceed your expectations and have fallen a bit short of our A+ goal. We look forward to regaining your trust in the future. In the meantime, if there is anything else we can do, please let us know. Sincerely, Will Berry
Brian M.
05/2015
1.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Troublesome hour order, pay, schedule, then company choose not to do.
Rating Category
Rating out of 5
Response from Berico Fuels Inc
[Member name removed], Thank you for your feedback. Unfortunately, the range that Angie's list posts our Big Deal extends beyond our operations. They are glad to refund any issues that relate to this concern. This is something we are in the process of reviewing with Angie's list. I hope you know we have no control over this, so if there is anyway to reconsider our score, we would greatly appreciate it. Customer service and our Angie's list score is very important to us and we would hate for other consumers to evaluate us on something that is out of our control. If you would like recommendations on companies in your area, please feel free to call me at 336-273-8663. Sincerely, Will Berry
Max B.
05/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Installed LP line to house and connected stove and has logs.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$1,100
Response from Berico Fuels Inc
Hi (removed member name), We want to thank you for your feedback. I'm glad Chris was able to talk to you today and clarify all that was included in your service work. We look forward to working with you into the future. Should you need anything else, please let us know. Sincerely, Will Berry
Laura P.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Extensive check up on air conditioning unit. Great deal! The technician was professional, neat in appearance and went over findings with my husband. We will definitely use Berico in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Berico Fuels Inc
[Member name removed], Thank you so much for the time to review us. We take pride in customer feedback and look forward to helping you anyway we can in the future. Sincerely, Will Berry
Ron O.
05/2015
4.0
gas leak repair
+ -1 more
I was very pleased with them.
Description of Work: I used Berico Fuels, Inc. They did a pressure test because we had a leak in our gas system. They fixed the tank, so we’re committed to using their services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from Berico Fuels Inc
(removed member name), Thank you so much for your feedback. We love hearing from our customers. We would love to earn an A, so If there is anything else we can do, please let us know. Sincerely, Will Berry
Eugene B.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Called for air conditioner service, as unit was not working. Came promptly, and said replacement was needed for unit. New unit purchased from another vendor.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$85
Response from Berico Fuels Inc
Hi [Member name removed], Thank you very much for your review. We always look to grow from our customer's feedback. We are glad you were able to solve all your concerns. If there is ever anything else we can do for you, please let us know. Sincerely, Will Berry
Theodore M.
05/2015
4.0
heating & air conditioning/hvac
+ -1 more
It went real good.
Description of Work: I had a leak in my system and he came out and gave me a quote on what it would cost to get it fixed. He made a service call.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Berico Fuels Inc
[member name removed], Thank you so much for your review. I means a lot to our team to hear back from our customers. If there are any specifics regarding your call that you wish to discuss, please feel free to call me at 336-273-8663. I want to make sure you are fully satisfied. Please let us know if there is anything else we can do. Sincerely, Will Berry
Suzanne M.
05/2015
5.0
heating & air conditioning/hvac
+ -1 more
It was great.
Description of Work: They did a rotor job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Berico Fuels Inc
[member name removed], Thank you so much for your review. I means a lot to our team to hear back from our customers. Please let us know if there is anything else we can do. Sincerely, Will Berry
Brian Q.
04/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Spent five minutes blowing out a drain line. Took longer to print out the ticket than it did to do the job.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
Response from Berico Fuels Inc
Hi [member name removed] Thank you for your review. With each situation we are glad to evaluate and respond. I'm glad to look into your situation and give you a call to discuss what we find. If in fact our tech was able to fix your concerns in a fast time frame, I'm glad to review our billing to see if it is justified for the time spent. Anything unjustified will be gladly adjusted. Sincerely, Will Berry
David W.
04/2015
4.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Berico Fuels Inc
[Removed member Name], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. We strive for A+ reviews, so please let us know if there is anything else we can do for you to get to our target standards. Sincerely, Will Berry
Allison Paige T.
04/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: It took five visits from different Berico servicemen in a period of just weeks to get my heater to come on and stay on -- and I was charged each time. The fifth serviceman opted to replace a part that the fourth serviceman installed, because he felt like the older model of the part worked better than the newer model -- and Berico charged a diagnostic fee that I disputed -- Why should I pay for a fee that determined they did not like their own work??? And not once did Berico let the "next" serviceman know that someone else had just been out to service the issue -- this has been extremely frustrating to me. My account should have somehow been flagged, or it should have raised a red flag, that I was calling yet again for the same issue. All of this made me feel like they are just in it for the money they charge. Very disappointed with Berico.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from Berico Fuels Inc
(removed member name), Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. It is always our goal to reach your satisfaction. Realizing you have lost some trust, it is our goal to review your situation and see if there is anything else we can do. In review of the situation, we see where a 2nd diagnostic fee was charged for a repair that occurred a two months past the original situation. I have no problem crediting this to your account. Furthermore, I see where we did a wiring repair and replaced some additional parts free of charge. These repairs would have totaled $244.88, of which we did not charge. The decision to not charge these came from our technicians review of your history each time they were on the job. Needless to say, we do understand your frustration on this challenging repair. It is never our intention to extend a customer's discomfort. If there is anything else we can do, beyond crediting the 2nd diagnostic fee, please let us know. Sincerely, Will Berry Sincerely, Will Berry
Pamela K.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked heater on the coldest night if the year when it shut off. Such great work!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Berico Fuels Inc
[Member name removed], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
Francine H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berico Fuels Inc
[Member name removed], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
Paula S.
04/2015
3.0
fireplaces, heating & air conditioning/hvac
+ 0 more
unknown
Description of Work: They made a lot of trips here trying to get our fireplace logs working. A number of repairmen over a two month period were here. Each one swore it was fixed and then, within 24 hrs. We had to call them to come again. Finally, they got it right .
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
Response from Berico Fuels Inc
Hi [Member name removed], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. We do apologize we have not met your expectations, but would be glad to hear from you to see if there is anything else we can do. I have reviewed your situation and see where there was some difficulty in getting the proper gas valve, specific to your equipment, and you were ultimately able to supply it yourself. Needless to say, we want to restore your trust, so please feel free to call at 336-273-8663 if there is anything else we can do. Sincerely, Will Berry
Sue S.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Service the HVAC systems. Installed a new thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Berico Fuels Inc
Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
Nancy H.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Berico Fuels Inc
[Member name removed], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
Stacy F.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from Berico Fuels Inc
(removed member name), Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
Robert S.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Completely checked outside AC unit for electrical faults, freon levels, and mechanical parts. Cleaned AC heat exchange fins. Definitely needed. Checked all vents in house, replaced filter. Checked temperature coming out of ducts. All of this done in a highly professional and courteous manner. I will be using them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Berico Fuels Inc
[Member name removed], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
Renita C.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Berico Fuels Inc
[Member name removed], Thank you so much for your review. We always look to grow from customer feedback and greatly appreciate your business. Please let us know if there is anything else we can do for you. Sincerely, Will Berry
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Propane Sales Services,
Heating Oil,
Gas Logs,
Air Duct Cleaning,
Natural Gas Lines,
Fireplaces,
Energy Efficiency Auditing,
Water Heaters
FAQ
Berico Fuels Inc is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Berico Fuels Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Berico Fuels Inc does not offer free project estimates.