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Berico Fuels Inc

Heating and Air Conditioning, Propane Sales Services, Heating Oil,

About us

Berico Fuels is your always dependable heating and cooling company! Since 1924 we have provided residents and businesses throughout the triad with heating fuel, propaine, kerosene, diesel, and gas. We also specialize in heating and cooling unit installations and service. Call us today at 336-273-8663 for any service needs. Don't get stuck in the cold this winter. Berico, Carolina Fuels, and Alamance Oil Company are dedicated to keeping your home the right temperature 24/7, 365. If you are a homeowner in need of heating fuel or propane, or maybe having problems with your heating or air conditioning unit, we understand you want fast, dependable, and affordable help. On a cold winter day when you need a furnace repaired, it is a top priority. Conversely, a hot summer day with a broken central air conditioning is not only uncomfortable, but also unhealthy.

Business highlights

101 years of trusted experience
Emergency Services Offered

Services we offer

HVAC System Installation, Residential & Heating Oil Delivery, Propane, Diesel, Gasoline, Kerosene, Motor Oil & Lubricants

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7652 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 151-175 of 652 reviews

J D Z.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do a good job, no problems. I've never had any trouble with them. They are competitive with their prices. I'm a consumer that appreciates their service. They've always been great, they've never let us down. They come when we call. They are reliable and you should use them. Communication is always good. Accurate deliveries and always there when we call them.
Description of Work: Fill propane tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have a contract with them for my houses in North Carolina and they've done the maintenance for houses for years, decades. They're coming back out soon, this week I think. I'm on a retainer with them so I don't know the cost for the visit.
Description of Work: This was for regular heating and A/C maintenance.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J Christopher H.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Its not quite closed yet, but they did alright. I think we failed and inspection so we are just waiting for a second inspection. They were thorough, I appreciated some of the things that they did, I appreciated some of the things that they did that others did not, they did a heat mode calculation which they are required to do, but nobody else who came out did. They were about in line with every one else. So far so good, again we have not passed our final inspection yet so i don't feel like we are complete. Again I would say they were only people who came out did a heat mode test. They pointed out the had licensed plumber, licensed electrician doing the work and that what made the difference honestly. Thats what made me chose them.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J D Z.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They do a good job, I've not had any problems with them. We've been with them for 8 or 9 years. We are not looking to change. I'd say they are all "A's". They come back in a timely manner.
Description of Work: Fill propane tank. They come 4 or 5 times a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim D.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We have a maintenance with them. I've used them for decades. They have reasonable prices.
Description of Work: They installed our HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J D Z.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
We use them about 4 or 5 times a year. They get all "A's" across the board.
Description of Work: Fill propane tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MILLIE W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They did an estimate for me. I haven't had any work done yet but I will be using them. There was no charge. I had no complaints with their estimate at all. They were responsive to my questions. Will absolutely use them again.
Description of Work: Estimate

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOLORES V.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
It worked out good, very very good. They come every month, I use their oil for my heating. Then also they put in a new air condition into my daughter in laws house too. We took care of it. They don't charge me anything because I have a yearly thing that takes care of everything, and they make sure everything is right. If something is wrong, then they replace it. The price is okay, because right now oil is high. The quality is good. The responsiveness is good, because all I have to call and they come to me. The punctuality is good. Their professionalism is very good. They are very very friendly. They come when they are supposed to be. They are just nice people.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David P.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Came within a couple of hours of calling for service. Problem diagnosed and corrected very quickly. in less than an hour I was up and running and the house was cooling nicely. service person was very professional and personable. Price included $135.00 diagnostic fee. Overall I thought the price was quite reasonable.
Description of Work: Needed to replace a capacitor on my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$342.83

Response from Berico Fuels Inc
Thank you so much for your review. We always love hearing from our customers. Good or bad, we look to grow from our feedback and enjoy sharing with our team. Please let us know if there is anything else we can do.

Pat R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Work was done on time as scheduled.
Description of Work: Had a new HVAC system installed and replaced motors in attic fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you so much for your review. We always love hearing from our customers. Good or bad, we look to grow from our feedback and enjoy sharing with our team. Please let us know if there is anything else we can do.

Doug C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went well. They are responsive and their prices are good. I trust their technicians and they kept us running through a hot summer
Description of Work: We needed repair on a gas pack unit. Berico was responsive and quickly gave us an assessment of the problem. We were back and running within a day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you so much for your review. We always love hearing from our customers. Good or bad, we look to grow from our feedback and enjoy sharing with our team. Please let us know if there is anything else we can do.

Cynthia P.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Technicians were knowledgeable and respectful of our home.
Description of Work: We were having issues with an upstairs AC unit. Our previous HVAC provider was unfortunately not big on customer service. We called Berico and have been very happy. The unit needed a valve to control the freon release. Cooling nicely now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Berico Fuels Inc
Thank you so much for your review. We always love hearing from our customers. Good or bad, we look to grow from our feedback and enjoy sharing with our team. We do appreciate your patience during our busy time and look forward to doing a great job as we move forward. Please let us know if there is anything else we can do.

Charlotte F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. The technician was very nice and very professional.
Description of Work: We had our A/C system serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you so much for your time to provide a review for our team. We look forward to sharing this with our team.

Greg F.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I called them at 1:30 pm and they were here by 2:30. Juan was very professional and polite. He diagnosed and replaced the Capacitor on our AC unit.
Description of Work: New Capacitor on our AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$241.23

Response from Berico Fuels Inc
[Member Name Removed], Thank you so much for your review and sharing this with us! We always grow, good or bad, from hearing from our customers. We wish you a happy 4th of July! Thank you for your business. Best, Will Berry

Denise F.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was a decent experience, it was a good experience. They did what they said they were going to do. That was the first time they did service for me. It was a promotional price. It was cheaper than usual.
Description of Work: They did a tune up evaluation and they provided the freon for the air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you so much for your time to provide a review for our team. We look forward to sharing this with our team.

Laurie G.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The repair man was very courteous and efficient.
Description of Work: repair to a heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you so much for your time to provide a review for our team. We look forward to sharing this with our team.

Don J.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
They were there really quick and were super nice.
Description of Work: Repair fire place logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Berico Fuels Inc
Thank you so much for the time to provide a review for our team. We look forward to sharing this with our team.

ROBERT L C.
04/2017
4.0
heating & air conditioning/hvac
  + -1 more
We had to go through a lot to get them to stand behind their work. I think they just need to follow through to improve themselves. They sent someone out and never followed up to see if everything went ok.
Description of Work: They came back and fixed everything. Something was sticking and they ran a fluid through to make it stop sticking.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Hello [Member Name Removed], Happy Wednesday:) I hope you received the card we sent you thru the mail. Again, we sincerely apologize for the poor customer service you received. We strive to provide exceptional customer service and will continue to grow and improve with customer feedback. Thank you so much and we hope we will hear from you again:)

Cathy W.
04/2017
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
Great - service person was prompt, communicated before he came, and answered all my questions, offering good advice.
Description of Work: Cleaning and servicing gas logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you so much for the time to provide a review for our team. We look forward to sharing this with our team.

Mike S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Berico was here promptly and worked professionally. There where a couple of hiccups that Berico fixed immediately. Overall I have been very satisfied and would recommend Berico.
Description of Work: Replaced heat pump with a dual fuel system including updating with new duct work and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

Response from Berico Fuels Inc
Thank you so much for the time to provide a review for our team. We look forward to sharing this with our team.

Virginia H.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
My husband's only complaint was that they don't send the written bill, just the handheld calculator or computer thing. That is a less than perfect feature for him. The price was good. We switched to their company because they were less expensive than the last company. Their punctuality was good. They have a good long history and firmly implanted in the community. We have been using them for 2 years now.
Description of Work: Berico did the tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thank you for the positive feedback [Member Name Removed]. I will be glad to discuss the billing situation if needed. We strongly believe in supporting our community. We sincerely appreciate your business!

Deborah K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Berico is very dependable, and I liked having a plan for yearly maintenance.
Description of Work: Berico serviced my furnace and replaced my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Berico Fuels Inc
Thanks you so much for your feedback. It is always great to hear positive feedback toward our service team! Please let us know if there is anything else we can do for you! Sincerely, Berico

John H.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. They were prompt, professional, and reasonable
Description of Work: Furnace was not coming on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Berico Fuels Inc
Thanks you so much for your feedback. It is always great to hear positive feedback toward our service team! Please let us know if there is anything else we can do for you! Sincerely, Berico

Linda P.
01/2017
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
They are always on time with our regularly scheduled oil deliveries and do excellent job on furnace and air conditioning servicing.
Description of Work: Have used for 20 years for oil and oil furnace services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Berico Fuels Inc
Thanks you so much for your feedback. It is always great to hear positive feedback toward our service team! Please let us know if there is anything else we can do for you! Sincerely, Berico

Kate D.
01/2017
4.0
fireplaces
  + -1 more
Well. The only problem with this company is that they keep sending me statements for the service. I paid them the day they were servicing our logs with a check. They are sending me statements every month and now charging me interest. I called them after receiving the first statement and they told me they would correct their records. This is just getting old.....
Description of Work: They did an annual service/maintenance on our gas logs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Response from Berico Fuels Inc
Hi [Member Name Removed], Thank you so much for your feedback. It looks like we were able to fix the statement issues and remove the finance charges. We appreciate hearing from our customers and look forward to doing a better job on the statement distribution. Best, Will Berry

Contact information

2200 E Bessemer Ave, Greensboro, NC 27405

http://www.berico.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Propane Sales Services,
Heating Oil,
Gas Logs,
Air Duct Cleaning,
Natural Gas Lines,
Fireplaces,
Energy Efficiency Auditing,
Water Heaters

FAQ

Berico Fuels Inc is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Berico Fuels Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Berico Fuels Inc does not offer free project estimates.
Yes, Berico Fuels Inc offers eco-friendly accreditations.
No, Berico Fuels Inc does not offer a senior discount.
Yes, Berico Fuels Inc offers emergency services.
Yes, Berico Fuels Inc offers warranties.
Berico Fuels Inc offers the following services: HVAC System Installation, Residential & Heating Oil Delivery, Propane, Diesel, Gasoline, Kerosene, Motor Oil & Lubricants

Contact information

2200 E Bessemer Ave, Greensboro, NC 27405

http://www.berico.com

Service hours

Sunday:
12:00 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM