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Treescape, Inc.

Tree Service, Landscaping

About us

Treescape, Inc. has over three generations of experience in tree and outdoor services. We are available 24/7 for emergency storm response. Our certified arborists and licensed pesticide applicators are trained in disease, pest diagnosis, and treatment. We provide custom and efficient services to thousands of residential, commercial, and municipal clients. As a service orientated business, we believe in superior customer satisfaction and professionalism. Our management and employees are dedicated to providing satisfying, quality work each and everyday!

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Tree Inspections. Crown Reduction. Trimming. Cabling. Pruning. Tree Removal. Fertilizing. Lot Clearing. Tree Preservation. Crane Service. Chipper Service. Stump Grinding. Bucket Truck Service. Storm Damage Removal & Clean-Up. Landscape Design & Installation. Pest & Tree Disease Diagnosis & Treatment.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
0%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 54 reviews

ben D.
09/2017
1.0
tree service
  + -1 more
It didn’t.
Description of Work: Hired to take down a large dead tree in our backyard. We were waiting on their service to be performed before moving forward with landscaping work. The owner knew this as it was communicated to him in an email which he responded to and acknowledged. Because they were busy, I was told they would be available in two weeks. The day before they were scheduled to do the work I reached out for confirmation and was told they couldn’t do the work until December. I understand that recent storms have caused all of us to help others, and I am fine with that. But Tracy and TREESCAPE didn’t have the decency to reach out and cancel. Their customer service, dedication and professionalism is amongst the worst I’ve seen. Happy to provide documentation should they reply to this review.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Treescape, Inc.
In July Mr. [Member Name Removed] called Treescape for an estimate to remove (1) tree and grind the stump. Also remove (3) Cypress trees. Mr. [Member Name Removed] stated he wanted to remove the (1) tree and grind the stump in the fall. In August Mr. [Member Name Removed] emailed and said he was ready to have tree removed. I informed him it would be sometime in September due to our heavy workload. By this time Hurricane Irma was bearing down on Florida and predicted to run right through Charlotte. Because of this our schedule completely changed. I informed Mr. [Member Name Removed] that due to the situation we could no do his work until Dec. I apologized for any inconvenience and understand his frustration. However when major cat 5 storms come close to our area everything changes and does so for every tree service.

Patrick R.
07/2017
5.0
tree service
  + -1 more
Very professional
Description of Work: Remove dead pine tree in the back of my property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dina B.
06/2017
5.0
tree service
  + -1 more
Very well. Punctual, Responsive, and did what he said when he said he would do it.
Description of Work: Needed a tree cut down and removed, and trees trimmed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary Anne C.
06/2017
5.0
tree service
  + -1 more
The crew did a great job. Estimator came out when he said he would. Was professional and explained the process and cost well. They were able to come out the next day. They were on time. Didn't waste any time. Were polite and nice, answered my questions, and left the yard in good condition. I'm glad I hired Treescape and would recommend to others.
Description of Work: Very large Elm tree was split by winds in a storm. Needed the whole tree taken down, all removed, and stump ground.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3

Sonya E.
05/2017
5.0
tree service
  + -1 more
It went very well. They were very responsive, allowed me to text photos of the damage for a quote, and came out the next day to remove the large limb. I was very pleased with the service I received.
Description of Work: They removed and disposed of a large tree limb that had fallen on my fence.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Annette M.
05/2017
5.0
tree service
  + -1 more
On time excellent work Clean up exceptional job. Highly recommend. Would use again
Description of Work: Had two stumps removed, dead tree cut down, limbs ground, trunks stacked

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Cynthia M.
02/2017
5.0
tree service
  + -1 more
Professional, trustworthy, and efficient. Came 2 days after hiring. They worked for an entire afternoon and had everything cut, cleaned, chipped, and hauled off the same afternoon. Even agreed to do extra work on the spot.
Description of Work: Tracy's crew did the following: cut large limbs from a tree that were hanging over my roof, cut down 2 dead trees, and took out dead limbs from a large Maple.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

John M.
11/2016
5.0
tree service
  + -1 more
The work was done quickly and highly professionally. It did cost me more than another provider on Angie's list that I used in the past but Treescape did a much better job in cleaning up and tree removal. Moreover they seemed to complete the job in a quicker fashion so I would hire them again and plan to get another estimate for another job after the holidays.
Description of Work: I had a tree that suddenly did from insect infestation and another that was overhanging my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Pauline B.
11/2016
5.0
tree service
  + -1 more
Crew did a great job! Will certainly use again.
Description of Work: Trees removed, trees trimmed, brush trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Brooke H.
10/2016
5.0
tree service
  + -1 more
Very professional and polite workers. Required climbing 40+feet and climber (Jody) handled easily. Although this was a serious task, I felt that this team was capable of handling smoothly and they did!
Description of Work: Trees trimmed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

PHYLLIS & ROD V.
02/2016
4.0
tree service
  + -1 more
The work was done much faster than expected, and clean-up was very good. During the removal, a roped limb dropped and sheared off part of the soffit. Ron worked quickly to line up a contractor to make the repairs, and the repairs were done in a timely fashion. I'm very satisfied with Treescapes' work and will be sure to use them again, as well as to recommend their work. Rod was terrific to work with.
Description of Work: Removed very large white oak tree next to house

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Ginny P.
11/2015
5.0
tree service
  + -1 more
We have several very old, very large, trees that needed some serious work (all in the 40-60 feet tall range). They promptly arranged to come by to give a free quote. He came on time and listened to my concerns. He gave several suggestions and options on the scale of work. We agreed to limb up 3 trees, deadwood and cleanout 2 trees, and fertilize 4 trees showing signs of stress from the recent drought. They came as scheduled, did all the work agreed upon, cleaned up properly. I like that they are licensed and insured and felt I could really trust them. I also like that they did not "butcher" my trees like I've seen some companies do. I can recommend them as very professional.
Description of Work: Pruned, trimmed and fertilized trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Melanie H.
09/2015
1.0
tree service
  + -1 more
I called on a Wednesday around noon and whoever answered took my name and number and told me they would call me back the same day. I have not had a call back.
Description of Work: Never called back.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Treescape, Inc.
I personally called and left (2) messages for Mrs. [Member Name Removed] and never received a call back. It is possible we took number down wrong. There was no voice on the voicemail. We apologize for the mix up and hope in the future you will give us another try.

Jeff C.
12/2014
5.0
tree service
  + -1 more
Tracy was very cordial and knowledgeable about the work and processes that would take place. On the scheduled day two crews of workers arrived on time and got to work after confirming what was to be done. One crew used the boom truck to cut limbs hanging over the parsonage and another crew began climbing the trees and trimming other branches while men on the ground picked up the limbs and shredded them. The crews worked quickly and professionally. Each man knew his job. The workers were also polite and cleaned up all limbs and leaves before they left. The supervisor made sure I was satisfied with the work and the clean up. The same crew went to the Church grounds and trimmed limbs that were hanging over some parking spaces. Again, they worked quickly and professionally and cleaned up all debris. When I went to the Church to show the men what needed to be done; another man came by the parsonage and ground up the stumps. Altogether it was a great experience. From the owner, Tracy Philbeck, to the workers, everyone was professional and courteous and did their job well. I would recommend Treescape very emphatically. (As a matter of fact, my brother needed several trees cut down on a campus he manages. I told him about Treescape and he had them do the work at the campus as well and he was also very pleased with the work! .
Description of Work: Tracy Philbeck came out and gave me an estimate on the work to be done. He told me exactly what procedures would be used to accomplish the work. He informed me that a boom truck would be used to cut limbs hanging over the parsonage and climbers would climb other trees to cut the limbs.Treescape cut limbs from several trees at our parsonage and at our Church grounds. I also had four stumps ground up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Wanda C.
12/2014
5.0
tree service
  + -1 more
I used them on a pretty regular basis. They are a bona fide arborist, which is important to me because it was about a 90 year old Oak tree and I wanted somebody to know what they were doing. Their prices were fair and they came out when they said they were. We have used them a number of times for trimming trees and stuff like that. We were always happy with their service. I used them for about five years.
Description of Work: I used Treescape to do a deep fertilization for my big Oak tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gay M.
11/2013
2.0
tree service
  + -1 more
It did not go well. I called to get an estimate on cutting down a tree on some rental property that I own. I was told that it would take a couple of days to get out to the site and they would call me with an estimate. I have never heard from them.
Description of Work: I called to get an estimate on cutting down a tree. they were very nice and took all the information. they promised to call back with an estimate. I never got a call back .

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Treescape, Inc.
We apologize for any inconvenience this customer experienced. However after reviewing our call logs and records we do not show where this customer ever contacted our office. We hope to earn your business in the future.

Donna Y.
09/2013
5.0
tree service
  + -1 more
When Mr. Philbeck came to our home to give us an estimate, he was friendly and professional. We recently relocated to this area from the west coast, and he spent the extra time with us to answered all of our questions. On the day of the work, his team was on time, friendly and courteous. The foreman was available to answer any questions. The whole process went very smooth. Our trees look wonderful and our yard was immaculate. We will definitely use Treescape in the future.
Description of Work: Removed 9 trees; deadwood, cleaned out, and fertilized trees; and cleaned up all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Heather G.
09/2013
5.0
tree service
  + -1 more
While one man was up in bucket of the truck cutting the tree, other men were collecting limbs as they fell and shredding them. They had to take down part of the fence to get the truck in our back yard, and they put it back up like experts. They have arborists that work for them so I felt better about their advice to trim the tree and not have to cut it down. Which I was scared we would have to do. The thing that impressed me most though was that one of their employees said that the tree in our front yards had a lot of dead limbs in it as well. He said they would be happy to help us with it if we choose to, and to just give them a call. He didn't pressure us to make a decision that day, have it done that day, or even pressure us to schedule a time for them to come back while they were there. He left entirely up to make the decision. Their no pressure method impressed me as much as their workmanship. They did a great job on the tree. I feel much better now about my family's safety in regards to that tree. The employees were all very polite and professional, and really knew what they were doing. You could tell they'd all worked together a lot before. Everyone had their job to do, and they just did it. I will use them again. It was a great experience.
Description of Work: Trim large tree. Cut out the dead limbs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Pam A.
07/2013
5.0
tree service
  + -1 more
Called them and the next day they came by and gave us an estimate. No money up front, a handshake. It wasn't an emergency and also a small job. They worked us in within a week. Showed up on time and did a fantastic job. Cleaned up to the point that you couldn't tell they had been here.
Description of Work: Took down what was left of a storm damaged tree and thinned out a maple.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Keith J.
03/2013
5.0
tree service
  + -1 more
Good job from showing on time to quote to performing the work.
Description of Work: Removed two trees

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Barry W.
09/2012
5.0
tree service
  + -1 more
They made some recommendations to trim trees instead of removing them and it has really worked out well. They also have an arborist that works for them and hey really knows what he is doing. They had the right equipment and worked well together.
Description of Work: They took down a Cherry Tree that was almost 20 years old and an Evergreen. They trimmed up an Oak Tree and a Pine Tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

David K.
07/2012
5.0
tree service
  + -1 more
We have heard nothing but positive feedback from any of our communities that have used Treescape for their services.
Description of Work: We are a management company and Treescape is one of the vendors that we use often for our tree work. They are always quick to get us estimates and do a timely job of getting the work done once they have secured the job from us. We look forward to using them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
06/2011
1.0
tree service
  + -1 more
No services performed. Company failed to provide services on date as agreed Company failed to inform me of any delay - no contact When I contacted the Company I was told to essentially find someone else.
Description of Work: Company provided estimate to remove 3 trees, haul debris, and grind stumps Faxed contract to me which I completed Insurance company provided me with certificate of insurance for company

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Treescape, Inc.
* After reviewing this review we checked our records and we could not find any contact with this customer. We have no call logs, fax logs, or copies of any contracts with this customer that we could find. It is not our custom to treat customers in this manner. Also we have no offices in Florida. it may be possible we are mixed up with a Treescape in Florida.

Scott B.
08/2007
5.0
tree service
  + -1 more
The job performed was tremendous. The trees were in terrible shape, but when it was over, they looked 1000 percent better. There is sunshine all over the property where before there was only shade. A huge difference. The workers were very professional and were insistent on making sure we were satisfied with the work before they were finished. In addition, we needed a third tree taken down at the last minute and they did it at no extra cost.
Description of Work: Treescapes took down 2 huge trees and cleaned up 8 more. They fertilized and sprayed the remaining 8 trees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

PAUL D.
09/2006
5.0
tree service
  + -1 more
Stacy responded to my call within 30 min and was on scene to estimate the job, within 3 hrs. The crew arrived on the first day of good weather and I was introduced to the foreman. The work was completed in 2 half-days. 5 trees were close to the house and required extra care. All involved were polite and professional. Stacy was present at the end of the job and solicited my opinions on the work.
Description of Work: 12 trees were to be removed. 12 trees were to be trimmed, thinned, and removed of dead wood. All material to be chipped and removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500
    • 1
    • 2(current)
    • 3

Contact information

618 LINWOOD ROAD, GASTONIA, NC 28052

http://www.treescapeonline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Landscaping

FAQ

Treescape, Inc. is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Treescape, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Treescape, Inc. offers free project estimates.
Yes, Treescape, Inc. offers eco-friendly accreditations.
Yes, Treescape, Inc. offers a 10% senior discount.
Yes, Treescape, Inc. offers emergency services.
Yes, Treescape, Inc. offers warranties.
Treescape, Inc. offers the following services: Tree Inspections. Crown Reduction. Trimming. Cabling. Pruning. Tree Removal. Fertilizing. Lot Clearing. Tree Preservation. Crane Service. Chipper Service. Stump Grinding. Bucket Truck Service. Storm Damage Removal & Clean-Up. Landscape Design & Installation. Pest & Tree Disease Diagnosis & Treatment.

Contact information

618 LINWOOD ROAD, GASTONIA, NC 28052

http://www.treescapeonline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day