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Plumbing Connection

Plumbing, Drain Cleaning, Water Heaters,

About us

My name is Jim Bridges and I have been plumbing since 1989. It has always been my goal to set a higher standard for all plumbers in this business by providing the highest level of service and quality. Things such as wearing shoe covers, working on mats, leaving things cleaner than I found them, and being on time so as to not waste my customer's time are what sets me apart. We offer a warranty on all repairs and new installs. We also offer a $25 coupon on services provided. Thank you for taking the time to read about our company.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Sewer clogs, waterline leaks , disposals, dishwasher replacement, installation and repair of water heaters all types even tank less, tank less heater cleaning, line locating, sewer jetting, re pipes water and sewer inside and out, sink, faucet, toilet replacement, septic tank pumping and repair, drain maintenance cleaners, filter installation all types, ink or whole house, some gas connections such as stove, range, grill, instant hot water, circulation pumps,

Services we don't offer

well repair, gas logs

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 51-75 of 122 reviews

John M.
06/2017
5.0
plumbing
  + -1 more
Plumber was lat for appointment due to a prior job lasting longer than expected.
Description of Work: Leaky pipe was replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

VALENCIA R.
06/2017
5.0
plumbing
  + -1 more
OMG. What a professional man. Being a woman and letting someone come to my home was scary, however, he made me feel comfortable. He examed under my house for leaks, checked the connection to the stepic tank then fixed the toilet to ease my mind about future leaks. Thank you Jim Bridges!
Description of Work: Toilet leaked from the bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamara P.
03/2017
5.0
plumbing
  + -1 more
I was not disappointed either. Jim was professional and really nice. He got my osmosis system installed and it works as expected. He also tightened up my side sprayer that had been loose for a long time. I appreciated his attention to detail and making sure I was very happy with the job he did. I will definitely use Jim going forward for all our plumbing needs.
Description of Work: I needed my reverse osmosis water filtration system installed. I called Jim because of his many great reviews and because he is "Angie's List Certified" and because he received a "Super Service Award" for 2016.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walt M.
12/2016
5.0
plumbing
  + -1 more
Fixed it great service, really can promptly
Description of Work: Leak after 10:00 o'clock at night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mike M.
11/2016
5.0
plumbing
  + -1 more
Jim was professional and timely. I contacted him on a Saturday evening and he was here Monday morning.
Description of Work: Fixed a leaking drain from kitchen sink/dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Melissa S.
10/2016
5.0
plastering, plumbing, drain cleaning
  + 1 more
Initial contact was quick and friendly. Time set up for 3p.m. Plumber had to work extra at another place, and reschedule for next morning made. Jim arrived and completed repairs with ease and expertise. He was very friendly and very fair in price.
Description of Work: Repair on leaky bathroom pipes. Install new sprayer on faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$138

Karla D.
07/2016
5.0
plumbing, drain cleaning
  + 0 more
I was referred to Jim by another provider who said "if there's anyone who can get this done, it will be Jim- he's excellent". Based on that, I called him and was not disappointed. I called him around 9:30ish and by 1pm, he was at my house. He was very good at explaining what had to be done and kept me in the loop during the entire process. One thing i really do appreciate is honesty, letting me know what my choices are and what would be the pros & cons.. Jim did just that. He was able to dislodge a cable stuck in my pipes (which took a very long time- not due to him but how deep the issue was) and clean my pipes out. I would ABSOLUTELY recommend him to anyone. Will definitely be using him for future service calls.
Description of Work: Jim was able to remove a cable that was jammed in my pipes as well as clean/drain the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer L.
04/2016
5.0
plumbing
  + -1 more
They were very professional and knowledgeable. Called on their way and showed up on time. Will definitely use them in the future!
Description of Work: Unclogged shower drain and fixed outdoor water line issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kevin C.
12/2015
5.0
septic tank, plumbing
  + 0 more
It went fine. They were courteous, professional, and knew what they were doing. In particular Jim diagnosed a hidden leak I did not know I had, that could have caused more expensive repairs down the road. I have no complaints, and expect to use them again next time I have plumbing issues.
Description of Work: I have two properties close together, they serviced both the same day. They replaced a tank at one location, at the other location they took a lot of time and diagnosed some pretty weird behavior. Wound up replacing some equipment in the wellhouse, and found a pretty bad leak underground where the water comes into the (1940s) house. They replaced the connection, put in an outdoor spigot. 2 guys were out there pretty much the whole day, and Jim came out to the house with the weird problem for about half a day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$965

Victor N.
11/2015
5.0
plumbing, water heater repair
  + 0 more
Jeremy came out after I called from an Angie?s List Monthly magazine ad. My job/situation seemed to have been added to his schedule after a hard days work elsewhere. He arrived on time, during peek afternoon traffic time. He looked at the job (replace water line and cut-off valve above the pressure regulator over the water heater), immediately knew what he needed and checked the inventory on his vehicle; unfortunately he was short a couple of connectors and had to go to HD again in traffic to get them. Returned and completed the job, quickly and satisfactorily. Had a little heartburn with the job pricing vs. time and parts, but this might be the industry standard these days. Would recommend.
Description of Work: Replaced short water line above water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Kim D.
11/2015
5.0
plumbing
  + -1 more
We discovered a water leak in a hall closet. Jeremy promptly came out and fixed the leak. He also went to Lowe's and got a cover made to cover that can be opened if needed, to keep the faucet from being bumped or knocked on. Again Jeremy did a wonderful job with professionalism and I will call him in a heartbeat for anymore of our plumbing needs.
Description of Work: Repaired a water leak from a valve in the closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim D.
11/2015
5.0
plumbing
  + -1 more
We had movers moving our stuff in to our new house and realized there was a leak where the previous owners had their washing machine that wasn't detected by our inspector. We called Plumbing Connection and Jeremy soon showed up. He was able to fix the problem before the movers unloaded our washing machine so we could hook it right up. Jeremy has done work for me before and is very professional, dependable and prompt. He saved the day for us that day and we were so grateful that he understood our situation and was able to come right away.
Description of Work: Replaced a leaking valve in the washing machine facets. Don't remember the price, and I'm at work, but I remember it was fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
11/2015
5.0
plumbing
  + -1 more
Went as expected & as promised. With the exception of being late on the first day of work, I'd have to say I am highly satisfied. This is the second time we have used Jim for plumbing work & in my opinion, his prices are fair & his work is well done.
Description of Work: Jim & his coworker removed a large vanity (& installed a pedestal vanity) & large mirror from an upstairs bathroom, repositioned the plumbing in the wall for the new vanity. Removed all scrap/leftover materials.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$375

DAMIEN E.
10/2015
5.0
home remodeling, plumbing
  + 0 more
I've been calling Jim Bridges for a few years now. He always calls back promptly, is on time, neat, takes care to clean up and protect my floors, etc., and fixes the problem. His fees are reasonable for the service and professionalism that he provides. I also like that he can email or print me my invoice on the spot from his iPad-based business management software. It is a pleasure doing business with him.
Description of Work: We had a small leak from an upstairs bathroom into the downstairs ceiling. Jim triaged the situation, and determined the most likely cause. He replaced shower seals, caulked, replaced toilet wax ring and bolt covers and replaced an aging flapper valve that was going to go soon (with my approval.) We will have to see if that fixed the leak, since other causes would require a more costly and invasive intervention. Jim said that about 85% of the time, what he just fixed will solve the problem. He likes to do these things first before tearing into walls and ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Jo S.
05/2015
5.0
plumbing
  + -1 more
Jim responded promptly to the message I left via voicemail on Thurs, 5/21. He came out the next day to see what needed to be done and gave me an estimate. He also alerted me to the Angies's list coupon. We scheduled the install for no later than the following Wednesday (Memorial Day delayed the process a day), but he was out here Tuesday afternoon to do the connection. After the required inspection on Wednesday, he came back, filled the trench, replaced the sod and cleaned up the area involved. I'm very impressed with his professionalism and his work. I will call him again if I need a plumber in the future. I will also recommend him to friends and neighbors.
Description of Work: Connected my irrigation system to the newly installed irrigation meter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Kevin C.
04/2015
5.0
plumbing
  + -1 more
The work was fine, prompt and reasonably priced. Not much more to ask for, and I will be using them if I have further plumbing needs.
Description of Work: replaced a water filter that had burst over the winter (this was at an office). I had tried a few times before, but was afraid I would damage something breaking it loose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

CONRAD S.
04/2015
5.0
plumbing
  + -1 more
I had called a plumber earlier in the day (also a member of Angie's List). His price for this same job was $366. I told him this was too much and would seek someone else. I called Plumbing connection and explained what I needed and asked for a cost estimate. Without hesitation he said, $159. We scheduled the work and when finished, the cost was $159. This will be the company I call in the future for all my plumbing needs.
Description of Work: Ran a 15ft. water line from existing water source in the garage to hook up refrigerator in the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Yanique T.
03/2015
2.0
drain cleaning, plumbing
  + 0 more
I asked for a quote for multiple plumbing jobs, shower remodel, install fixtures, and moving laundry connection. Jeremy came out promptly and on time. Jeremy was extremely professional and knowledgeable. I was looking forward to receiving their quote. However, after several emails and calls to the owner, I never received a quote. I guess he doesn't want the job. I gave a F for professionalism for never receiving the quote or a call back.
Description of Work: Snaked toilet, and to provide estimate for other jobs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$99

Dee F.
02/2015
5.0
plumbing
  + -1 more
Arrived exactly when I was advised. Tried to repair existing disposal but was evident I needed a new one. they purchased a disposal that day and installed it. Great service.
Description of Work: Replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Todd B.
02/2015
5.0
plumbing
  + -1 more
The plumber arrived within 1 hour of my call. Very nice and professional. He quoted the price before he began the work and told me it was under warranty for a year. I asked him to let me know before he left if he would assist me in putting installation back around my well pump, turning the water back on and getting my well house (concrete lid) back on the well. He took care of everything himself without my intervention. I was impressed. Plumbing Connection made what I thought was going to be a very unpleasant experience quick, easy and painless. I highly recommend them.
Description of Work: I had a leak underneath my house and he replaced a piece of malfunctioning pipe that had cracked. The house / plumbing is 22 years old.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GARY & KAZUMI D.
02/2015
5.0
plumbing
  + -1 more
We contacted Plumbing Connection on recommendation from HOA's property manager and were not disappointed. Plumber came to our home to check leaks on short notice, shut down and removed leaking toilet (main problem), and allowed us time to replace water damaged hardwood flooring around toilet. Returned to finish reseating toilet the next day, all for agreed fixed fee.
Description of Work: Replaced wax seal and reseated leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Vikki K.
01/2015
5.0
plumbing, water heater repair
  + 0 more
Jim knew the exact solution I needed to have almost instant hot water to all areas of my home. I had never heard of a hot water recirculation system. If you have long waits for hot water, you need one. Jim was knowledgeable and professional. He installed it right within my existing plumbing with no major construction needed. I will be telling everyone about this thing. Thanks Jim for making our home more efficient and enjoyable. If you have this or any plumbing issue, you've gotta call Plumbing Connection.
Description of Work: Jim immediately understood my need. I had a large house and one hot water heater on the far end. This meant a 2-3 minutes wait to get hot water to the opposite end of my home. Wasting water while I waited.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve H.
01/2015
5.0
plumbing
  + -1 more
The tech from Plumbing connection was polite and professional. He did a great job in a short time for a reasonable price.
Description of Work: Pipe burst in well house. Plumbing connections came out, diagnosed the problem, gave reasonable explanation of a remedy and quickly resolved the burst pipes and cut off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$190

Frank T.
01/2015
5.0
plumbing
  + -1 more
He was recommended and called by my lawn person. Jim responded quickly, came out and made the repair same day. Jim was so very professional and courteous. Impressed
Description of Work: Repaired a discovered leak in my main water line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

James R.
12/2014
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
The owner himself and his great staff came to my home putting off someone elses job because mine was more important... He came right in gave me his price and we agreed and it was performed quickly... They were very nice and cordial and never complained... I asked about having issues with my draining in my bath tube and he even cleaned that out without charge... He not only priced me at a 50 gal hot water tank he actually gave me a 55 gallon tank for the same price, throw in the drain pipe cleaning in the bathroom it was an A plus service... Yes I did give him a B on price but Im sure anyone I would have used it would have been the same.. I personally use to do a lot of the work myself but having been disabled I cant anymore so its hard for me to spend what the avg price is on anything.. His prices are in line with others some higher some lower but for the extra things the B honestly could be an A.. Its actually my issue as Im the one on a tight budget and he did exactly what he said he would do and even threw in the couple extras... Great guy, Great Service, I am currently going to call him again lol for more work... So be expecting my call Jim... Actually giving him an A on price... Yeah I wish I could have saved more due to budget but I need him out here again and I hope he will work with me some on this deal like he did on my last...
Description of Work: My old INSIDE hot water heater went out and flooded my floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

827 Wren Road, GASTONIA, NC 28056

http://www.plumbing-connection.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
15981

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Plaster,
Drain Pipe Installation,
Sewer Cleaning,
Septic Systems,
Lawn Irrigation,
Water Coolers,
Water & Smoke Damage

FAQ

Plumbing Connection is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Plumbing Connection accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Plumbing Connection does not offer free project estimates.
Yes, Plumbing Connection offers eco-friendly accreditations.
No, Plumbing Connection does not offer a senior discount.
Yes, Plumbing Connection offers emergency services.
Yes, Plumbing Connection offers warranties.
Plumbing Connection offers the following services: Sewer clogs, waterline leaks , disposals, dishwasher replacement, installation and repair of water heaters all types even tank less, tank less heater cleaning, line locating, sewer jetting, re pipes water and sewer inside and out, sink, faucet, toilet replacement, septic tank pumping and repair, drain maintenance cleaners, filter installation all types, ink or whole house, some gas connections such as stove, range, grill, instant hot water, circulation pumps,
well repair, gas logs

Contact information

827 Wren Road, GASTONIA, NC 28056

http://www.plumbing-connection.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day