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Plumbing Connection

Plumbing, Drain Cleaning, Water Heaters,

About us

My name is Jim Bridges and I have been plumbing since 1989. It has always been my goal to set a higher standard for all plumbers in this business by providing the highest level of service and quality. Things such as wearing shoe covers, working on mats, leaving things cleaner than I found them, and being on time so as to not waste my customer's time are what sets me apart. We offer a warranty on all repairs and new installs. We also offer a $25 coupon on services provided. Thank you for taking the time to read about our company.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Sewer clogs, waterline leaks , disposals, dishwasher replacement, installation and repair of water heaters all types even tank less, tank less heater cleaning, line locating, sewer jetting, re pipes water and sewer inside and out, sink, faucet, toilet replacement, septic tank pumping and repair, drain maintenance cleaners, filter installation all types, ink or whole house, some gas connections such as stove, range, grill, instant hot water, circulation pumps,

Services we don't offer

well repair, gas logs

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9122 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
1%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 122 reviews

Matt P.
04/2022
5.0
plumbing
  + -1 more
The owner of the company is really knowledgeable and trustworthy. I absolutely recommend them.
Description of Work: Plumbing job
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
They always solve the problem. Therefore, I am very satisfied with the service they are providing to me.
Description of Work: Plumbing work
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
They were always perfect because they solve the problem. I never had a problem with them.
Description of Work: They came in to do plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
If I have a problem, they always fixed it immediately. They are reliable.
Description of Work: Plumbing jobs
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
They very are professional and reliable. If I do have a problem, it is always fixed.
Description of Work: Plumbing job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
I am very satisfied with the service they are providing to me. I would highly recommend them because they are professional and reliable.
Description of Work: Plumbing job
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
They make sure that everything is done properly. I would highly recommend them.
Description of Work: Plumbing work
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
If I am not happy with something they fixed it immediately. They're very good listeners.
Description of Work: They did plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
They are always perfect. I am happy with the service they are providing.
Description of Work: I had them to do plumbing jobs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Matt P.
04/2022
5.0
plumbing
  + -1 more
I would absolutely recommend them because they make sure that everything is done properly. I am very satisfied with the service.
Description of Work: They came in to do plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark Z.
08/2020
5.0
plumbing
  + -1 more
Better than expected. Chip and Glenn were professional. I will definitely call them again for any plumbing projects.
Description of Work: Replace Kitchen Sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Richard P.
06/2020
5.0
plumbing
  + -1 more
Perfect, couldn't be better. Technician was very professional and personable. Thanx
Description of Work: Kitchen, install disposal, faucet, all new pipes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas H.
04/2020
5.0
plumbing
  + -1 more
They did a great job. Had the problem fixed in 2 hours for a lot less money than another plumber was estimating. I will be going to Plumbing Connection for any future plumbing problems!
Description of Work: Main water line was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis R.
02/2020
5.0
home remodeling
  + -1 more
Chip was the gentleman that did the work. As always very efficiently done. Chip is the young man that has done work in our home before. If you had more like Chip you would take the market by storm.Please give Chip credit for a job well done. Also when we called, Jim set our appointment around our schedule which was very necessary. Much appreciated. Wonderful company keep up the great work! Have a blessed day!
Description of Work: Bathroom toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Ed L.
02/2020
5.0
plumbing, water heater repair
  + 0 more
Chip & Brian did a great job installing new water heater in the same day we called. Very professional. Definitely recommend and will call again. Thanks!!
Description of Work: Water Heater Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

PAUL M.
08/2019
5.0
plumbing, drain cleaning
  + 0 more
Plumbing Connection was able to respond quickly even though I called mid afternoon. James Bridges, "Chip", called me en-route with an estimate and gave me an ETA. Chip arrived and immediately started work. He was professional and personable. My impression is he enjoys his work and takes pleasure in helping people. When Chip found the blockage next to the house (holly bush roots) I thought he was finished (the toilets flushed OK) but he wasn't satisfied with the flow. He then cleaned the main drain under the house and really made an improvement. I'm not sure other plumbers would have stayed to do that. I am very satisfied and would use Plumbing Connection again. I'll ask for Chip.
Description of Work: Remove blockage in main line to street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

William B.
02/2019
5.0
plumbing, water heater repair
  + 0 more
Bryant from Plumbing connection responded quickly to my call of my water heater leaking. He was very professional, answering any questions I had clearly and thoroughly. He ended up replacing my water heater. He installed it in the same day and the cost was very competitive. I would highly recommend Plumbing connection for any of your plumbing needs.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,535

Karen S.
02/2019
5.0
plumbing
  + -1 more
Bryant arrived on time. He was able to come out the next day and they were able to work around my schedule very well. He did a great job. He cleaned up well after himself. You can tell he cared about getting the job done right. Very pleasant person.
Description of Work: I needed at the toilet resealed and my sink unclogged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Trezvance R.
02/2019
5.0
plumbing
  + -1 more
Chip professionally assessed the issues and offered several options for resolution without the pressure of making a sale. He complied with my choice of saving both the faucet and disposal if possible. He repaired both and provided estimations on when a purchase would be necessary. The communication provided by the dispatcher was top notch. I was made aware of any issues concerning the arrival time of the technician. Thanks Plumbing Connection for the excellent work.
Description of Work: Defective Sink Disposal and faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Carol R.
01/2019
5.0
plumbing, drain pipe
  + 0 more
Excellent. The company was responsive to our situation. The work was done in a timely manner and with professionalism. We would absolutely hire this company again.
Description of Work: Replace water line from house to street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nikki A.
01/2019
5.0
plumbing, drain cleaning
  + 0 more
Chip was early to our appointment and very knowledgeable. He solved the problem quickly and efficiently. We will definitely call Plumbing Connection again if another problem arises.
Description of Work: Drain Cleanout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina F.
11/2018
5.0
plumbing, drain cleaning
  + 0 more
When I called Jim gave great advice/help on phone until plummer could arrive. The Plummer Chip was very courtesous and professional. Got the job done. 👍🏻
Description of Work: New kitchen sink facuet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda S.
09/2018
5.0
plumbing, water heater repair
  + 0 more
Excellent! I have dealt with Plumbing Connection for years and they have always done a fantastic job for me and my entire family.
Description of Work: Hot water heater repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra K.
09/2018
5.0
plumbing
  + -1 more
Jim is very professional on time and he works extremely fast. I would recommend to anyone to hire Jim Bridges at Plumbing Connection. Extremely satisfied five stars.
Description of Work: Toilet replacement, shower head and kitchen faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina P.
09/2018
5.0
plastering, plumbing, water heater repair, home remodeling
  + 2 more
It was wonderful, They are professional, pay attention to details, and I am a very happy customer and will always use them.
Description of Work: Drain repairs, new vanity, laundry room sink installed and plumbed new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

827 Wren Road, GASTONIA, NC 28056

http://www.plumbing-connection.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
15981

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Plaster,
Drain Pipe Installation,
Sewer Cleaning,
Septic Systems,
Lawn Irrigation,
Water Coolers,
Water & Smoke Damage

FAQ

Plumbing Connection is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Plumbing Connection accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Plumbing Connection does not offer free project estimates.
Yes, Plumbing Connection offers eco-friendly accreditations.
No, Plumbing Connection does not offer a senior discount.
Yes, Plumbing Connection offers emergency services.
Yes, Plumbing Connection offers warranties.
Plumbing Connection offers the following services: Sewer clogs, waterline leaks , disposals, dishwasher replacement, installation and repair of water heaters all types even tank less, tank less heater cleaning, line locating, sewer jetting, re pipes water and sewer inside and out, sink, faucet, toilet replacement, septic tank pumping and repair, drain maintenance cleaners, filter installation all types, ink or whole house, some gas connections such as stove, range, grill, instant hot water, circulation pumps,
well repair, gas logs

Contact information

827 Wren Road, GASTONIA, NC 28056

http://www.plumbing-connection.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day