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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

33 years of trusted experience

Services we offer

Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.382 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
24%
3
9%
2
5%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 51-82 of 82 reviews

Lesley K.
11/2016
5.0
carpet cleaners
  + -1 more
I will continue to use them.
Description of Work: Stanley Steemer came out to clean the carpet when I used them for the first time.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joyce M.
09/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim K.
09/2016
3.0
carpet cleaners
  + -1 more
They could have cleaned it better.
Description of Work: We hired carpet cleaners and it was Stanley Steemer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$120

susan R.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Arthur S.
07/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet. Were able to remove most stains except a few.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$325

Response from Stanley Steemer
How you doing sir, thank you for using our services. It shows that you gave us an F in all Categories except 1, but it also shows that would use us again. Not sure if there was a mistake when filling out but if not if there is any way we can come out and correct the problem that your having just let me know. Thanks

HELAINA J.
06/2006
2.0
carpet cleaners
  + -1 more
THEY WERE LAZY. THEY GAVE A LOT OF EXCUSES FOR NOT REMOVING STAINS. THEY TOLD ME THEY COULDN'T, SO I GOT OUT MY STAIN REMOVER AND SHOWED THEM HOW. I THINK THAT THEY HAVE POOR MANAGEMENT, TOO.
Description of Work: THIS COMPANY CLEANED FOUR ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$450

06/2006
2.0
carpet cleaners
  + -1 more
I FELT THAT THE PRICE WAS A LITTLE STEEP FOR THE AMOUNT OF AREA CLEANED. THE WORKER THAT WAS SENT HAD A BAD ATTITUDE AND I FEEL THAT HE DID NOT DO A VERY PROFESSIONAL JOB IN CLEANING. I WASN'T SATISFIED WITH THE SERVICE NOR THE END RESULTS.
Description of Work: THIS COMPANY SENT ONE OF THEIR WORKERS TO CLEAN ONE ROOM AND TWO HALL AREAS.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$175

Joseph G.
06/2006
5.0
carpet cleaners
  + -1 more
I WOULDN'T HIRE ANYONE ELSE BUT THEM BECAUSE THEY MEET ALL THE QUALIFICATIONS. WE HAVE USED THEM BEFORE, SO WE KNEW WHAT TO EXPECT AND THEY KNEW WHAT WE WANTED. IT WORKED OUT FINE.
Description of Work: THEY CLEANED THE CARPET IN THREE ROOMS, A BATHROOM, AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

06/2006
5.0
carpet cleaners
  + -1 more
THEY ARE EXCELLENT AND VERY PROFESSIONAL. I HAVE USED THEM A NUMBER OF TIMES AND HAVE NEVER HAD A PROBLEM OF ANY KIND. THE CARPETING ALWAYS LOOKS GREAT WHEN THEY ARE DONE.
Description of Work: THEY CLEANED THE CARPETING IN FOUR ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

06/2006
4.0
carpet cleaners
  + -1 more
THIS COMPANY IS VERY RELIABLE. I HAVE USED THEM MANY TIMES BEFORE AND HAVE ALWAYS BEEN SATISFIED WITH THEIR WORK. THEY MOVE AND REPLACE THE FURNITURE WHICH IS A BLESSING TO ME.
Description of Work: THIS COMPANY CAME OUT AND CLEANED TWO ROOMS OF CARPETING. THEY ALSO APPLIED SCOTCH GUARD.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

SUSAN H.
06/2006
4.0
carpet cleaners
  + -1 more
THEY DID NOT MOVE THE FURNITURE LIKE THEY SAID THEY WOULD, SO SOME OF THE EDGES WERE LEFT UNDONE. THE CARPET THAT THEY DID CLEAN LOOKS VERY GOOD, I JUST WISH THEY WOULD HAVE FOLLOWED THROUGH WITH WHAT THEY SAID.
Description of Work: THEY CAME OUT AND CLEANED THREE ROOMS OF CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

BEAUFORT H.
06/2006
5.0
carpet cleaners
  + -1 more
STANLEY STEEMER IS A GREAT COMPANY. THEY ARE VERY COURTEOUS, AND THEIR LEVEL OF PROFESSIONALISM IS REALLY HIGH. ANYONE NEEDING THEIR CARPETS CLEANED SHOULD DEFINITELY CONSIDER USING THEM.
Description of Work: THEY CLEANED CARPETS IN 2 ROOMS, A HALLWAY, AND A STAIRWAY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LELAND L S.
06/2006
5.0
carpet cleaners
  + -1 more
THEY DIDN'T LEAVE ANY STAINS OR SPOTS BEHIND, SO OBVIOUSLY THEY DID AN EXCELLENT JOB. MY CARPET ALWAYS LOOKS BRAND NEW WHEN THEY ARE DONE, TOO. I LIKE HOW RESPECTFUL THEY ARE IN MY HOUSE.
Description of Work: THEY VACUUMED AND SHAMPOOED FIVE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
5.0
carpet cleaners
  + -1 more
THE CARPET CLEANING WAS GOOD QUALITY. THEY DID AN EXCELLENT JOB. WHEN THEY GOT DONE, MY CARPET LOOKED LIKE IT WAS BRAND NEW. THEY WERE ALSO VERY PROFESSIONAL WITH THEIR WORK.
Description of Work: THEY VACUUMED AND SHAMPOOED TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

06/2006
3.0
carpet cleaners
  + -1 more
I HAVE BEEN TRYING TO GET THEM TO COME BACK OUT AND GET THE JOB DONE RIGHT FOR ME, BUT IT HAS BEEN A LOSING BATTLE. I WAS NOT HAPPY WITH THE CLEANING THAT THEY DID AND HAVE TRIED TO LET THEM KNOW THAT.
Description of Work: THEY CLEANED ONE ROOM OF CARPETING IN MY HOUSE.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$110

Norman T.
06/2006
5.0
carpet cleaners
  + -1 more
WELL, I DON'T REALLY KNOW WHAT TO SAY OTHER THAN THAT THEY DID A GOOD JOB. MY CARPETS DIDN'T HAVE ANY BAD STAINS, BUT THEY WERE REALLY DIRTY AND THEY MADE THEM LOOK BRIGHT AND CLEAN AGAIN.
Description of Work: THEY CLEANED THE CARPET IN TWO ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

06/2006
4.0
carpet cleaners
  + -1 more
IT WAS GOOD QUALITY WORK FOR THE PRICE. THEY SCHEDULED ME THE DAY THAT I CALLED THEM SO I CAN THANK THEM FOR THAT. I HAVE USED THEM BEFORE AND THE QUALITY THIS LAST TIME JUST WASN'T AS GOOD AS IT USUALLY IS.
Description of Work: THEY CLEANED MY CARPET AND MY SOFA.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
5.0
carpet cleaners
  + -1 more
THEY DID A GOOD JOB WITH THE CARPETS. THEY DID THE ENTIRE HOUSE AND THE CARPET HAS HELD UP REALLY WELL. WE HAVE USED THEM SEVERAL TIMES AND HAVEN'T HAD ANY PROBLEMS WITH THEM.
Description of Work: THEY CLEANED 1300 SQUARE FEET OF CARPET IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

06/2006
5.0
carpet cleaners
  + -1 more
MY CARPET LOOKED BRAND NEW WHEN THEY GOT DONE WITH IT. IT WAS VERY FLUFFY, INSTEAD OF ALL MATTED DOWN. THE PRICE WAS VERY REASONABLE FOR ALL THE WORK THAT THEY DID.
Description of Work: THEY VACUUMED AND SHAMPOOED TWO ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Lori W.
06/2006
5.0
carpet cleaners
  + -1 more
THEY WERE JUST FINE. I NEVER HAD ANY PROBLEMS WITH THEM OR WITH THE WORK THEY PERFORM. EVERY JOB COULD BE DONE A LITTLE BETTER BUT I HAVE NO REAL COMPLAINTS ABOUT THEM.
Description of Work: THEY CLEANED CARPET IN THREE ROOMS OF MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

C C.
06/2006
5.0
carpet cleaners
  + -1 more
I LOVED THEIR PRICES. THEY ARE THE BEST INEXPENSIVE COMPANY IN THE AREA THAT ALSO DOES A WONDERFUL JOB. IT WAS A PLEASANT EXPERIENCE AND I WILL CONTINUE TO USE THEM OVER AND OVER AGAIN.
Description of Work: STANLEY STEEMER SENT A WORKER TO CLEAN ALL OF MY CARPETS AND MOST OF THE FURNITURE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

06/2006
5.0
carpet cleaners
  + -1 more
THEY COME OUT AND CLEAN THE THREE ROOMS THAT HAVE THE MOST TRAFFIC IN MY HOME. THEY ALWAYS DID A GREAT JOB WITH THE FLOORS. WE ARE GOING TO BE PUTTING IN HARDWOOD FLOORS WHERE THERE WAS CARPET BUT OTHERWISE, WE WOULD USE THEM AGAIN.
Description of Work: THEY CLEANED THREE ROOMS OF CARPET IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

06/2006
3.0
carpet cleaners
  + -1 more
WHEN THEY WERE FINISHED, I DID NOT FEEL LIKE MY CARPET WAS CLEANED AS GOOD AS THEY SAID IT COULD BE DONE. THE STAINS THEY SAID WOULD BE REMOVED WERE STILL THERE WHEN THEY LEFT.
Description of Work: THEY CLEANED CARPET IN FIVE ROOMS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$125

Vernon R.
06/2006
3.0
carpet cleaners
  + -1 more
I DIDN'T FEEL LIKE THEY LIVED UP TO THE QUALITY OF WORK THEY ADVERTISE. THE CARPET WAS NOT AS CLEAN AS THEY COULD HAVE MADE IT. THERE WERE STILL MARKS AND STAINS WHERE THEY HAD BEEN BEFORE. THEY ALSO COMPLAINED ABOUT HAVING TO MOVE FURNITURE!
Description of Work: THEY CLEANED THE CARPET IN FIVE ROOMS.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$230

06/2006
5.0
carpet cleaners
  + -1 more
THEY HAVE ALWAYS DONE A VERY GOOD JOB CLEANING MY CARPETING. I'VE USED THEM FOR YEARS AND HAVE NEVER HAD A BAD EXPERIENCE. THEY HAVE NEVER TRIED TO PRESSURE ME INTO POSSIBLY DOING ANY MORE CLEANING THAN I ASKED OF THEM.
Description of Work: THEY CLEANED THE CARPETING IN TWO ROOMS AND THE STAIRWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

200 Bricksteel Ln, Garner, NC 27529

www.stanleysteemer.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Auto Detailing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Dry Cleaning,
Ceramic Tile

FAQ

Stanley Steemer is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Contact information

200 Bricksteel Ln, Garner, NC 27529

www.stanleysteemer.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM