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Stanley Steemer

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

34 years of trusted experience

Services we offer

Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.382 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
24%
3
9%
2
5%
1
4%


Rating CategoryRating out of 5
quality
4.3
value
4.2
professionalism
4.4
responsiveness
4.5
punctuality
4.5
Showing 26-50 of 82 reviews

CLARA M.
04/2007
5.0
carpet cleaners
  + -1 more
The carpet was a mess, and they were great about getting out all the stains! They were even able to get out a stain that I thought they wouldn't be able to remove! I had previously had another carpet cleaning company come out who had scratched the paint off the walls when they were running the hoses through the house. Stanley steamer was excellent and they carried the hoses in their hand so there was no damage done!
Description of Work: They cleaned carpets in the living room, hallway, and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

MARC C.
11/2006
5.0
carpet cleaners
  + -1 more
They did an excellent job. The technician was professional and friendly. I would certainly use them again.
Description of Work: They cleaned one bedroom, stairs, a hallway, master bedroom carpets, and an area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Doug H.
10/2006
5.0
carpet cleaners
  + -1 more
Went well. They are familiar with my house having done it for 6 or 7 years. I always move the heavy furniture before the come, and vacuum the carpet well. I also know where the trouble areas are and what the stain or problem is. They pre-treated and did the job, although the said they probably could not get all the stains out they did. While not looking like new, it was well done. The only thing is that you have to watch out for up selling (stain treatments, deodorizers, welcome mats, etc.).
Description of Work: Cleaned carpets in two areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

PATRICIA S.
10/2006
5.0
carpet cleaners
  + -1 more
Just fine. Did a great job, furniture replaced, low odor. Nice guy!
Description of Work: Carpets cleaned in kids' rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SHERYLYN A.
10/2006
4.0
carpet cleaners
  + -1 more
Estimate was off because company rep had not included stairs. The guys who came were very polite and worked hard, but no pre-treatment of attains was done and in the living room an antique trunk was left in place on the floor w/out protection or lifts, so the carpet developed rust stains around the hardware.
Description of Work: Carpet was cleaned in living areas, hall, stairs and bedrooms.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$251

06/2006
5.0
carpet cleaners
  + -1 more
THE PRICE WAS RIGHT AND IT ONLY TOOK A COUPLE OF DAYS FOR THEM TO GET MY HOUSE. THEY WERE VERY CORDIAL. THEY SHOWED UP ON TIME AND FINISHED QUICKLY. I THINK THEY DID A GOOD JOB.
Description of Work: THIS COMPANY CAME IN AND CLEANED FIVE ROOMS IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa M.
06/2006
4.0
carpet cleaners
  + -1 more
MY CARPETS ALWAYS LOOK NICER AFTER THEY CLEAN THEM. THEY ALWAYS GET OUT ALL THE TOUGH STAINS. THE WORKERS ARE VERY FRIENDLY. ONCE, ONE OF THEM EVEN KILLED A SNAKE FOR ME.
Description of Work: THEY CLEANED A COUPLE CARPETS IN MY MAIN ROOMS AND THE HALLWAYS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

06/2006
2.0
carpet cleaners
  + -1 more
I WISH I WOULD HAVE NEVER HIRED THEM. IT SEEMED TO ME LIKE THEY WERE IN TOO MUCH OF A HURRY, AND THE CARPET DIDN'T LOOK ANY BETTER. FOR THE MONEY IT COST, I WOULD'VE BEEN BETTER OFF DOING IT MYSELF.
Description of Work: THEY CLEANED THE CARPET IN TWO LARGE ROOMS AND A HALLWAY.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

ALBERTA S.
06/2006
4.0
carpet cleaners
  + -1 more
THEY DID THEIR JOB WELL AND I WAS VERY SATISFIED. THEY BROUGHT ALL NECESSARY SUPPLIES TO DO THE JOB AND THE RESULTS WERE WONDERFUL. THEY CLEANED UP ALL MATERIALS USED. THEY WERE ALSO VERY NICE AND COURTEOUS PEOPLE.
Description of Work: THEY CLEANED THE CARPETS IN THREE ROOMS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
4.0
carpet cleaners
  + -1 more
THEY WERE A LITTLE SLOW, BUT THEY SAID THAT IT WOULD TAKE FOUR HOURS AND THEY WERE FINISHED IN TIME. I WOULD RECOMMEND THIS COMPANY. WE HAVE USED THEM FOR SEVERAL YEARS.
Description of Work: THEY CLEANED THE CARPET IN FIVE ROOMS IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$250

PHILIP P.
06/2006
5.0
carpet cleaners
  + -1 more
THE CARPETS ARE NOT NEW, BUT THEY SURE LOOK LIKE IT NOW. I WOULD DEFINITELY RECOMMEND THEIR SERVICES TO OTHERS. I'M EXTREMELY PLEASED WITH THEIR WORK.
Description of Work: THEY CLEANED ALL THE CARPETS IN THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

EILEEN M.
06/2006
4.0
carpet cleaners
  + -1 more
THIS COMPANY DID VERY GOOD WORK, BUT I DECIDED IT WOULD BE CHEAPER TO BUY MY OWN CARPET CLEANER AND NOT HIRE A COMPANY TO DO IT AGAIN. THEY DID NOT SHOW UP ON TIME, BUT THEY WERE NICE AND COURTEOUS TO ME.
Description of Work: THEY CLEANED THE CARPETS OF 4 ROOMS IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$175

06/2006
4.0
carpet cleaners
  + -1 more
THEY MOVED MY FURNITURE FOR ME SO I WOULD NOT HAVE TO. THERE WERE A FEW SPOTS THEY WERE NOT ABLE TO GET OUT BUT THEY TRIED SEVERAL TIMES. I WOULD RECOMMEND THEM.
Description of Work: THEY CLEANED MY CARPETS IN TWO ROOMS AND A HALLWAY.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

malissa T.
06/2006
4.0
carpet cleaners
  + -1 more
WE'VE USED THIS COMPANY BEFORE AND HAVE ALWAYS HAD GOOD SERVICE. I HAD NO PROBLEMS WHEN THEY CAME TO CLEAN MY CARPETS. THEY DID A GOOD JOB AND I AM PLEASED WITH THEM.
Description of Work: THIS COMPANY CAME AND CLEANED TWO ROOMS OF CARPETING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$80

KEN G.
06/2006
4.0
carpet cleaners
  + -1 more
THEY DID A GREAT JOB WITH THE CARPETS IN MY HOME. THEY LOOK REALLY GOOD AND THE QUALITY LASTED LONGER THEN I THOUGHT IT WOULD. THEIR WORKERS ARE PROFESSIONAL AND HONEST.
Description of Work: THEY CLEANED FOUR ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

06/2006
5.0
carpet cleaners
  + -1 more
THEY WERE DEPENDABLE. THEY CAME WHEN THEY SAID THEY WOULD COME, AND DID WHAT THEY SAID THEY WOULD DO, AND THAT'S ALL YOU CAN ASK FOR. THEY WERE REAL NICE.
Description of Work: THEY CLEANED OUR CARPET FOR US IN THREE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
3.0
carpet cleaners
  + -1 more
I LIKE THIS COMPANY AND HAVE USED THEM A COUPLE OF TIMES. I AM SATISFIED WITH THEIR WORK BECAUSE IT IS AVERAGE. THEIR PRICES ARE ALSO AVERAGE FOR THE AMOUNT OF WORK THEY DO. THE WORKER IS ALWAYS NICE AND COURTEOUS.
Description of Work: THEY CLEANED THE CARPETS IN 4 ROOMS OF MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

TRACEY W.
06/2006
5.0
carpet cleaners
  + -1 more
IT WAS A GOOD EXPERIENCE THAT I HAD WITH THIS COMPANY. THEY DID A GOOD JOB. THEY WERE HERE WHEN THEY WERE SUPPOSE TO BE HERE. THEY DIDN'T TAKE TO LONG TO GET THE JOB DONE.
Description of Work: THEY CLEANED CARPET IN SIX ROOMS OF MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joseph G.
06/2006
5.0
carpet cleaners
  + -1 more
I WOULDN'T HIRE ANYONE ELSE BUT THEM BECAUSE THEY MEET ALL THE QUALIFICATIONS. WE HAVE USED THEM BEFORE, SO WE KNEW WHAT TO EXPECT AND THEY KNEW WHAT WE WANTED. IT WORKED OUT FINE.
Description of Work: THEY CLEANED THE CARPET IN THREE ROOMS, A BATHROOM, AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

06/2006
4.0
carpet cleaners
  + -1 more
I WAS A LITTLE BIT DISAPPOINTED IN THE PRICE. THEY HAD A SPECIAL WHERE THEY WOULD DO ONE ROOM FOR $99. HOWEVER, THEY DID NOT CONSIDER THE BASEMENT TO BE ONE ROOM, SO THEY CHARGED MORE THAN WHAT I THOUGHT THEY WERE GOING TO.
Description of Work: THEY CLEANED ALL OF THE CARPETING IN OUR BASEMENT, PLUS THE STEPS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

FRANCINE O.
06/2006
5.0
carpet cleaners
  + -1 more
THEY DID A GREAT JOB WITH THE CARPET CLEANING. THE STAIRWAYS ARE STEEP AND ARE NOT EASY TO DO. I AM VERY HAPPY WITH THEIR SERVICE. THE WORKERS WERE VERY PROFESSIONAL, TOO.
Description of Work: THEY CLEANED TWO STAIRWAYS AND A ROOM OF CARPET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

ALDEN S.
06/2006
4.0
carpet cleaners
  + -1 more
THIS COMPANY IS VERY GOOD AT WHAT THEY DO. THEY ARE NICE, COURTEOUS, AND VERY PUNCTUAL. HOWEVER, I BELIEVE THEIR PRICES ARE A LITTLE HIGHER THAN OTHER PLACES IN THE AREA.
Description of Work: STANLEY STEEMER SENT A CLEANER TO WASH THE CARPETS IN MY HOUSE.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

HELAINA J.
06/2006
2.0
carpet cleaners
  + -1 more
THEY WERE LAZY. THEY GAVE A LOT OF EXCUSES FOR NOT REMOVING STAINS. THEY TOLD ME THEY COULDN'T, SO I GOT OUT MY STAIN REMOVER AND SHOWED THEM HOW. I THINK THAT THEY HAVE POOR MANAGEMENT, TOO.
Description of Work: THIS COMPANY CLEANED FOUR ROOMS OF CARPET.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro
$450

06/2006
5.0
carpet cleaners
  + -1 more
THEY ARE EXCELLENT AND VERY PROFESSIONAL. I HAVE USED THEM A NUMBER OF TIMES AND HAVE NEVER HAD A PROBLEM OF ANY KIND. THE CARPETING ALWAYS LOOKS GREAT WHEN THEY ARE DONE.
Description of Work: THEY CLEANED THE CARPETING IN FOUR ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

06/2006
5.0
carpet cleaners
  + -1 more
THEY STOOD BY THEIR WORK. THEY CAME OUT VERY PROMPTLY AFTER I CALLED THEM. THEY TOLD ME BEFORE THEY LEFT IF THERE WERE ANY PROBLEMS THAT THEY WOULD COME RIGHT BACK OUT.
Description of Work: THEY CLEANED THREE ROOMS OF CARPET AND A HALLWAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

200 Bricksteel Ln, Garner, NC 27529

www.stanleysteemer.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Auto Detailing,
Water & Smoke Damage,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Dry Cleaning,
Ceramic Tile

FAQ

Stanley Steemer is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
No, Stanley Steemer does not offer emergency services.
Yes, Stanley Steemer offers warranties.
Stanley Steemer offers the following services: Carpet & leather cleaning, water damage restoration, air duct cleaning, hardwood floor refinishing, flooring sales & installation, furniture and tile & grout cleaning.

Contact information

200 Bricksteel Ln, Garner, NC 27529

www.stanleysteemer.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM