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Bass Air Conditioning

4.1(
33
)

Heating and Air Conditioning, Water Heaters

About us

Servicing all makes and models, 24 hour emergency service, upfront pricing and nationally certified techs. Free 2nd opinion on compressors and heat exchangers. Offering geothermal heat pumps. Whole house testing for energy efficiency. Specialized de-humidification for your health and the health of your home or office. Air cleaning equipment and supplies. Covering Cumberland and surrounding counties. Bass Air Conditioning Co., Inc. is a leading Fayetteville, NC heating and air conditioning sales and service provider. We have a tradition of meeting customer needs. From the most complex installation to routine service and maintenance, Bass Air Conditioning Co Inc has the tools, the people, and the products to provide a system that fits your lifestyle and budget. Ask us for references from your neighborhood. Then let us show you how Bass Air Conditioning Co. Inc. can exceed your expectations in service and performance. You can count on us now, and for many years to come. • Residential • Commercial • Certified technicians • Free in-home estimates • Installation and replacement • Control systems • Financing available • Flat rate billing Bass Air Conditioning Co, Inc. was originally established in 1952 by Woodrow P. Bass in Kinston, N.C. as a branch of the Stall Rider Company of Raleigh, N.C. In 1956 Mr. Bass moved the company to Fayetteville and changed the name to Bass Air Conditioning Co, Inc. The current President is Allan Bass, who has served as president of the company since 1992. From the very beginning Bass Air Conditioning has been at the forefront in using the latest cutting edge technologies and training to assure our customers the very best in service and air treatment systems available today. Bass' expert sales and design staff has designed and installed systems as large as school and municipal buildings to systems small enough for sun rooms, mother in law suites and even a dog house. Bass Air Conditioning has always taken great care to insure that the systems we sell are serviced by the very best technicians in the industry. Our techs are trained and certified by NATE a national certification agency for the HVAC industry. This insures our customers of the very best service available. Why do we choose to sell Carrier products, after all we could sell any brand? The reason is Carrier is the leader in research and development in the HVAC industry. Carrier offers the largest, most varied product line in the industry, in order to meet the widest possible range of applications. The reliability and superior technology of the Carrier product is unrivaled. As a result of the pursuit of excellence in our industry Bass Air Conditioning has earned the Carrier Distinguished Dealer Award a nationally recognized award given to only a few outstanding dealerships across the country for providing excellence in customer service. Bass is also the only factory authorized dealer in the Fayetteville and Cumberland County area for Carrier products. This is important to you, our customer, because of the high level of technology used in the Carrier premium product line. We have the training and expertise to insure a quality and trouble free installation. We at Bass Air Conditioning are proud of our company and our reputation and are diligent in our pursuit to stay the best.

Business highlights

72 years of trusted experience
Emergency Services Offered

Services we offer

Heating, air conditioning, duct systems, HVAC, heat pumps, geothermal, residential & commercial, design, consultation, repair, installation, heaters, air treatment, air conditioners

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.133 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
12%
3
6%
2
6%
1
12%
Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.3
responsiveness
4.5
punctuality
4.6
Write a review
Showing 26-33 of 33 reviews
George Y.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Russell D.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent work putting in a HVAC system.
Rating CategoryRating out of 5
Yes, I recommend this pro
Lisbeth F.
05/2016
5.0
water heater repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Nikki M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Bass Air Conditioning
Thank you for taking the time to post a review. We value our relationship and are pleased that you had a positive experience.
Robert M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced relay on upstairs AC unit.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$217.5
william A.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Anna R.
11/2010
2.0
heating & air conditioning/hvac
  + -1 more
333312738320101117
Description of Work: 333312738320101117
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$900
Response from Bass Air Conditioning
Dear Member, Thank you for allowing us to provide for your heating and cooling needs. We value your patronage and look forward to serving you in the future. We have just learned of your dissatisfaction with the service performed on your heating system January 2010. This concerns us and we would love to speak with you about this service call. Our goal for 58 years has always been to provide the best in service and installation to our customers in Cumberland and surrounding counties. We take pride in our company and our business practices. Member if we had known of your concerns earlier we could have had one of our service managers speak with you to resolve any issues that pertain to your service call. If you would be so kind as to contact me I will be glad to meet with you to discuss this matter. Again thank you for your patronage and I look forward to hearing from you. Rob Deleuran Service Manager Bass Air Conditioning Co., Inc. The above is a copy of a letter that was mailed to the Member on 11-22-2010
Paige R.
01/2009
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time. They did a great job. They got it done in the same day.
Description of Work: They fixed our heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
    • 1
    • 2(current)

Contact information

3261 Natal St, Fayetteville, NC 28306

http://www.bass-air.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

Bass Air Conditioning is currently rated 4.1 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Bass Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Bass Air Conditioning does not offer free project estimates.
Yes, Bass Air Conditioning offers eco-friendly accreditations.
No, Bass Air Conditioning does not offer a senior discount.
Yes, Bass Air Conditioning offers emergency services.
Yes, Bass Air Conditioning offers warranties.
Bass Air Conditioning offers the following services: Heating, air conditioning, duct systems, HVAC, heat pumps, geothermal, residential & commercial, design, consultation, repair, installation, heaters, air treatment, air conditioners

Contact information

3261 Natal St, Fayetteville, NC 28306

http://www.bass-air.com/

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM