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Triangle Carpet Cleaners

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Ever since the day that we started Triangle Carpet Cleaners in 1982, Debbie and I have worked as hard as we can to make sure that our customers are satisfied. So many companies these days will not take care of their customers. All they want to do is get the money and run. Now I will be honest with you, we have not been able to make everyone of our customers happy, but it was not because we did not try. We ask our customers to call us if they have a question or problem, because our customers are our best quality control. We really do want our customers to be satisfied. We are constantly searching for new ideas, techniques, and procedures to help us do our work more effectively. We are always testing new products, looking for the best products to do the work. There are certain stains that can be very difficult to remove, or repair, such as Red dye stains, furniture stains, bleach stains, crayon marks, paint, etc.. We are one of the only companies which is successful in removing furniture stains. Not all stains are removable, but we love a challenge. We constantly test new products and ideas looking for a solution to the removal of these problem areas. You know what, we are just good at what we do. Jay Cole

Business highlights

43 years of trusted experience

Services we offer

Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 173 reviews

Janet B.
09/2014
5.0
carpet cleaners
  + -1 more
GREAT PEOPLE, WE WILL CALL THEM AGAIN, NEXT TIME WE NEED CLEANING DONE
Description of Work: They came to clean my carpets for my 3 bedrooms , living room, sofa and an arm chair, he moved the furniture too. They did a great job .But the next day I spilled something on my sofa I called them to see if they could come back to clean up my mess . They came out with a few hours and cleaned up my mess and did not charge me for second visit . We will be using them again Great people to work with , everyone that works there from the receptionist who helped me make my appt. with a estimate to the guy that came and did the work , all were very helpful and respectful to me and were very careful when moving my things .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jean B.
09/2014
5.0
carpet cleaners
  + -1 more
Great service. Prompt courteous, good quality service and reasonable prices. Only carpet cleaners that warrant my repeat business
Description of Work: Cleaned 3 rooms plus stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Shane R.
08/2014
5.0
carpet cleaners
  + -1 more
The provider was very professional, courteous, and communicative, from scheduling/information to checking in on the results after services were provided. He was able to remove stains and spots on the carpet that had been there for years and that other carpet cleaners could not remove! In listing our home, we fully expected that a carpet allowance would be requested by any prospective buyers, however, the job was done SO well, that it wasn't even suggested! With carpet that is over 10 years old and has had 2 adults, 3 children, and a cat using it, that was no small thing to get it looking so alive again! (The B for punctuality was for a 30 minute delay in arrival time. It did now, however, affect the needed ending time or quality. Along with an apology for coming from a home needing much more time/attention than anticipated, a discount was given to our total cost.)
Description of Work: Cleaned the carpets in the dining room, stairs, hall, 4 bedrooms and 1 closet, in preparation for putting a house on the market to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Rita F.
08/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
They advised that it would be couple of weeks to do the cleaning and return. We had a difference on what cost was given at time of order and work completed. Due to that they made an adjustment on price and I felt it was more than fair. Have other rugs to be cleaned and will call them when ready to have them picked up. Would recommend this company to all. Very hard to find cleaners that will pick up and return rugs. They stayed in touch when having question about the work I wanted done. I much appreciated that as I was well informed and could make an informed decision on what I wanted done.
Description of Work: picked up carpet, cleaned and returned

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$165

Jennifer S.
06/2014
4.0
carpet cleaners
  + -1 more
I don't want to say I'm dissatisfied, because I think over all it was a good job. when I looked at pics on their website I was expecting my dark spots to be gone. the pics on their site show before and after of a rather large stain which was completely gone in the after pic. these pics are why I chose this company. my carpets are much cleaner but they could not get out a coffee stain or some red mud spots. overall a good job though.
Description of Work: Not as expected

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Triangle Carpet Cleaners
Ms [removed member name], thank you for your response. I am sorry you were not 100% satisfied, but some stains will just not come out, no matter what we do. We will be glad to come back to your home and try the spots again if you would like. Just let us know what you would like to do. Thank you Jay

John C.
06/2014
4.0
carpet cleaners, floor cleaning
  + 0 more
Because we were out of town (my realtor was there), we didn't get to interact with anyone accept over the phone. The woman who answered the phone and scheduled the service was great and helpful in estimating the cost. Happy for the most part with the work, it was obvious that they moved furniture to clean the whole area. Had to give a B on quality since there were a couple areas that didn't get clean underneath the kitchen table legs (which had plastic squares underneath indicating to me that the table was moved for cleaning). I have not yet contacted the company so I don't know details on those particular stains. I plan to send pictures to find out more. The rest of the carpet looks great.
Description of Work: Cleaned our main living space (large entry room, living room and small hallway) before we put our house on the market to sell.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Stephen W.
06/2014
5.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
Great. Trey showed up exactly on time, measured the rooms to be cleaned, presented me with a (very reasonable) estimate, and then set to work. He was finished in less than 2 hours. The carpets look great.
Description of Work: Cleaned wall-to-wall carpet in several rooms, hall, and steps, and cleaned 4 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Kristina M.
06/2014
5.0
carpet cleaners
  + -1 more
The technician who performed our service did a great job of being thorough, professional, and friendly. I had a coffee stain on my master bedroom carpet and he took extra time to make sure it was completely gone - and told me it would be wet longer because he had to go over it more than usual. I was very pleased with this service.
Description of Work: cleaned carpets in our living room and master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ed J.
02/2014
5.0
carpet cleaners
  + -1 more
We have used Triangle Carpet Cleaners for many years and they ALWAYS do outstanding work. This is a very professional, family owned business that wants their customer to be delighted with their work.......and they never fail to accomplish their goal. The Family Room carpet gets very heavy use and they never fail to leave it clean! This is the only company I have called in the past 6 years and I've always been very satisfied with their service. Very highly recommended!!
Description of Work: Cleaned the carpets in the Family Room, Dining Room, and three Bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Lawrence H.
02/2014
5.0
carpet cleaners
  + -1 more
Very responsive organization and a pleasure to do business with them. One minute before appointment time, TREY knocked on my door and was ready to go to work. He introduced himself, told me what he was going to do, and then told me to relax...it was his work to do. Over the next 2.5 hours he moved some furniture, cleaned, moved some more. He did a great job and kept me informed as to what he was doing at all times. This is now my second exposure to Triangle Carpet Cleaners, the first time they cleaned an area rug for me...again, a very good experience. It is a great local company and I can depend on them. They are fine folks and they do a great job. Well done Team Triangle!
Description of Work: Cleaned all carpeting in townhome...1st, 2nd, 3rd floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dr Robert S.
01/2014
5.0
carpet cleaners
  + -1 more
I bought new house, read their reviews on Angie's List, wanted them next day before I moved in. Called; said they didn't have opening, but would call me if anything opened up. Next day at 9 am they called, said they could be at new house at 2 pm. They showed up on time, did a great job. Very professional and pleasant to deal with.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Lester S.
12/2013
5.0
carpet cleaners
  + -1 more
Very professional and clean. Happily recommend and will be using annually
Description of Work: Had all carpeted surfaces cleaned, including stairs - approx 1800 sq feet. Pre-treated high traffic areas and all stains, then cleaned all surfaces going over some areas multiple times as needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Karsten H.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It had been a long time since we had the carpets cleaned -- about two and a half years -- and with our clowder of cats, things had gotten disgusting. We tried to clean with a carpet cleaner, but it was not working, so we called in the professionals. I am very glad we did. Michael arrived on time (9am on Saturday morning) and got started after a brief walkthrough and a discussion of the cost. He diligently worked for over six hours. We were impressed with how clean the carpets and the furniture were when he finished, and everyone who has visited since has been blown away by the transformation. We intend to make this an annual expense. It's worth it! Highly recommended.
Description of Work: Steam cleaned (filthy) carpets in five rooms, a hallway, and two staircases; steam cleaned a couch and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Barbara B.
12/2013
5.0
carpet cleaners
  + -1 more
Mike was personable and very efficient. He communicated well and told us what to expect before, during, and after the service. He was particularly understanding of our curious cat.
Description of Work: Cleaned the carpet in the family room, on the stairs, in the upstairs hallway, and the master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jane C.
11/2013
5.0
carpet cleaners
  + -1 more
Excellent. Trey was very professional and thorough. I could not believe how clean he got the carpet. We have three pets so it was a challenge.
Description of Work: Cleaned carpet in three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

KENDALL P.
11/2013
5.0
carpet cleaners
  + -1 more
I'm going to keep this short and sweet - great experience with this provider. Scheduled me in quickly, on time, carpets look great. I will be using them in the future - no doubt about it.
Description of Work: Steam cleaned the carpets in two rooms, stairs, and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Fran R.
11/2013
5.0
carpet cleaners
  + -1 more
I loved him. I am going to call him back to take my Oriental and have it cleaned. The cleaning turned out excellent and I was surprised. It has been a while and I have two cats and a dog so I think they did a great job. I think the owner himself came, he was an older man and came from a town nearby. I am very happy with them.
Description of Work: I used Triangle Carpet Cleaners to steam clean carpeting in three rooms of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Darin B.
10/2013
5.0
carpet cleaners
  + -1 more
Wonderfully! My parents decided at the last minute (before having guests from out of state) that they needed to have the carpet cleaned/deodorized. Triangle Carpet Cleaners were able & willing to accommodate the request with a smile. They were punctual, thorough, easy to work with & they did a great job.
Description of Work: Cleaned all the carpet in my parent's home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Kari W.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
This company always does a great job. I have them come out approx. every six months. We have off-white berber carpet that gets very dirty! They always do a great job. It looks bright and white again by the time they're done. They are professional and friendly. I will continue to use them.
Description of Work: Cleaned carpets in 4 rooms, 2 hallways and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Jeffrey C.
09/2013
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
Overall very happy with the service. Technician arrived slightly early (which was fine), was very nice & answered all of my questions gladly. I never received any kind of estimate, but having a rough idea of the cost from other reviews I did not ask for one. I wrongly assumed that cleaning the tile floor in the kitchen would cost the same as cleaning carpet: boy was I wrong; kitchen tile cleaning alone was over $200. My mistake. Had I known that the tile service was so expensive I doubt I would have bothered with it as the floor was in decent shape already. As for the carpets, very clean although there was one spot that they were unable to remove despite multiple attempts. Would definitely hire again for carpet cleaning.
Description of Work: Cleaned kitchen floor (tile) and carpets throughout the house, including stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Triangle Carpet Cleaners
I apologize for the lack of communication on our part for you tile floor cleaning. That was my error (Jay). Just as a reminder, your tile floors were not just cleaned, they were also sealed, to help protect them longer. Thank you Jay Cole

Martha D.
09/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Been awhile but I had no problems, they did a very good job for a good price.
Description of Work: Cleaned carpets in house and picked up, cleaned 3 rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Kristina M.
09/2013
5.0
carpet cleaners
  + -1 more
The technician that cleaned our carpet was friendly, professional, and so thorough. With two young children, our living room carpet was heavily stained from food and footprints. The technician really took his time getting the carpets clean, moved small furniture for me, and was friendly the entire time.
Description of Work: Cleaned carpet in our living room, hall and master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Dawn G.
09/2013
5.0
upholstery cleaning
  + -1 more
The young man arrived on time, was extremely personable and professional, did the job and explained to me what he was doing. He left the family room fan going and the sofa parts and cushions open so they would dry. I was very impressed.
Description of Work: Cleaned two Lazyboy sofas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth B.
09/2013
5.0
carpet cleaners
  + -1 more
Triangle Carpet Cleaners embody service and professionalism. I called them and got a human on the phone - a rarity! She took my info, set a time for a pick-up of my large rugs and the driver showed up exactly on time (no "between noon and five" nonsense - they set a specific time and were there at that time). The rugs, which were white, had a couple of bad pet stains. He said that they couldn't promise that they'd be able to get them out, but when he delivered them back 2 weeks later, they looked like new. He helped me roll them out and I was thrilled with the result. The price was excellent, the service was perfect from start to finish. I highly recommend them.
Description of Work: cleaned 2 large white area rugs. picked them up at our house and brought them back when they were finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JERRY P.
09/2013
5.0
carpet cleaners
  + -1 more
Very punctual, good communication and excellent work. Very professional and efficient.
Description of Work: Cleaned carpet in rental condo in Chapel Hill area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing

FAQ

Triangle Carpet Cleaners is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Triangle Carpet Cleaners accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Triangle Carpet Cleaners offers free project estimates.
Yes, Triangle Carpet Cleaners offers eco-friendly accreditations.
No, Triangle Carpet Cleaners does not offer a senior discount.
No, Triangle Carpet Cleaners does not offer emergency services.
Yes, Triangle Carpet Cleaners offers warranties.
Triangle Carpet Cleaners offers the following services: Carpet, upholstery, grout and tile, oriental & specialty rug cleaning with pick up and delivery, spot dye repairs, stain & odor removal.

Contact information

4801 Pointe Place, Durham, NC 27712

http://www.trianglecarpetcleaners.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM